TrustRadius Insights
Volusion has been a trusted e-commerce platform used by many organizations across various industries. Users have relied on Volusion to …
Starting at $29 per month
View PricingOverview
What is Volusion?
Volusion is a cloud-based ecommerce solution from the company of the same name in Austin, TX. It features an intuitive dashboard, built-in marketing and promos, SEO, templates, and tools to customize look and appearance.
Recent Reviews
Popular Features
- Visual customization (9)5.151%
- Product catalog & listings (9)4.343%
- Product management (9)4.343%
- Branding (9)3.636%
Pricing
Personal
$29
Cloud
per month
Pro
$79
Cloud
per month
Startup
$179
Cloud
per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.volusion.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
Mintbird vs Volusion - mintbird | mintbird reviews | mintbird demo | what is mintbird
YouTube
Introduction to the Volusion Platform
YouTube
First Impression Review of Volusion
YouTube
Volusion Pro V Demo - July 2015
YouTube
How to export Volusion orders to a CSV file and what fields does a Volusion CSV file contain
YouTube
Features
Return to navigation
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Volusion?
Volusion is an cloud-based ecommerce solution from the company of the same name in Austin, TX. It features an intuitive dashboard, built-in marketing and promos, SEO, templates and tools to customize look and appearance, and more.
For $15 per month the Mini plan supports sale of 100 products, provides 1GB of bandwidth, with plenty of templates, mobile-accessibility, automatic tax rates, a Facebook store and social media integration. For $35 per month the Plus plan supports sale of 1000 products and 3GB of bandwidth, and adds a few extra features (abandoned cart reports, the ability to display ratings and reviews, etc.). At $75 monthly the Pro plan bumps up support for 10k products and 10GB of bandwidth, and provides API access with eBay and Amazon integration, a CRM, and engagement tools (Deal of the Day, a Customer Loyalty Plan, etc.). The Premium plan offers support for unlimited products and provides 35GB of bandwidth, and a dedicated account manager to help with setup and provide lifetime support. Volusion presents Mozu as an enterprise level solution.
For $15 per month the Mini plan supports sale of 100 products, provides 1GB of bandwidth, with plenty of templates, mobile-accessibility, automatic tax rates, a Facebook store and social media integration. For $35 per month the Plus plan supports sale of 1000 products and 3GB of bandwidth, and adds a few extra features (abandoned cart reports, the ability to display ratings and reviews, etc.). At $75 monthly the Pro plan bumps up support for 10k products and 10GB of bandwidth, and provides API access with eBay and Amazon integration, a CRM, and engagement tools (Deal of the Day, a Customer Loyalty Plan, etc.). The Premium plan offers support for unlimited products and provides 35GB of bandwidth, and a dedicated account manager to help with setup and provide lifetime support. Volusion presents Mozu as an enterprise level solution.
Volusion Features
Online Storefront Features
- Supported: Product catalog & listings
- Supported: Product management
- Supported: Bulk product upload
- Supported: Branding
- Supported: Search & filter
- Supported: Mobile storefront
- Supported: Product variations
- Supported: Subscriptions & downloads
- Supported: Website integration
- Supported: Visual customization
- Supported: CMS
- Supported: Customer service tools
Online Shopping Cart Features
- Supported: Abandoned cart recovery
- Supported: Integration with Amazon
- Supported: Integration with eBay
- Supported: Checkout user experience
Online Payment System Features
- Supported: PayPal integration
- Supported: Returns & refunds
- Supported: Single-click checkout
- Supported: eCommerce security
- Supported: B2B features
eCommerce Marketing Features
- Supported: Promotions & discounts
- Supported: Personalized recommendations
- Supported: SEO
- Supported: Product reviews
- Supported: Social commerce integration
- Supported: Customer registration
eCommerce Business Management Features
- Supported: Order processing
- Supported: Inventory management
- Supported: Accounting
- Supported: Shipping
- Supported: Custom functionality
Volusion Screenshots
Volusion Video
In this unboxing, TrustRadius walks through Volusion. An online storefront, e-commerce solution with added features like social media integrations, SEO tools, a simple CRM and more - this demo of Volusion goes feature by feature.
Volusion Integrations
Volusion Competitors
Volusion Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Countries | USA, Canada, UK, Australia, New Zealand |
| Supported Languages | English |
Frequently Asked Questions
Volusion is a cloud-based ecommerce solution from the company of the same name in Austin, TX. It features an intuitive dashboard, built-in marketing and promos, SEO, templates, and tools to customize look and appearance.
Reviewers rate Visual customization highest, with a score of 5.1.
The most common users of Volusion are from Small Businesses (1-50 employees).
Comparisons
Compare with
Reviews and Ratings
(34)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Recommendations
Volusion has been a trusted e-commerce platform used by many organizations across various industries. Users have relied on Volusion to power their websites, handle sales, analyze sales data, and calculate earnings and taxes. The integration with platforms like Amazon and PayPal allows users to seamlessly integrate with these popular marketplaces, expanding their reach and streamlining their operations.
For those looking to improve their website's visibility, Volusion's SEO consulting service has proven effective in delivering good results. Moreover, users appreciate the user-friendly interface provided by Volusion for managing orders, products, marketing, design, and reporting. The platform also offers robust features and functionality at a cost-effective price point, making it a popular choice for businesses of all sizes.
With Volusion's intuitive interface for customization and branding, users have successfully created unique online stores that represent their brand identity. The platform's out-of-the-box capabilities make it easy to set up and customize an e-retail store quickly. Additionally, Volusion seamlessly handles the entire business process from store front to customer management, analytics, and payment gateway integration.
While some users have experienced limitations in terms of features and reports, as well as occasional website failures, they have still chosen Volusion for its flexibility, comprehensive online tutorials, and overall usefulness. Whether it's managing inventory for small e-commerce sites or serving as the exclusive e-commerce solution for large organizations, Volusion has consistently demonstrated reliability and longevity as an all-in-one e-commerce platform.
Based on user reviews, users recommend the following for Volusion:
- Users suggest trying Volusion's free trial to see if it's a good fit for your business.
- Volusion is recommended for beginners familiar with creating websites.
- Volusion is considered a convenient and cost-effective option for e-commerce businesses.
- Users advise completing a demo before making a decision.
- Evaluate and outline ecommerce needs before making a final decision.
- Consider other platforms that care about their customers and establish a support connection for timely assistance.
- Look at other options in the market for better solutions, such as market leader Shopify.
- Thoroughly research before making a decision.
- Investing in Volusion's professional services for custom design and SEO can be beneficial.
- Some users find difficulties in integration with partners, so consider this aspect when choosing a platform.
- Volusion may be seen as a limiting system not suitable for long-term use, so look for a platform that is mobile, responsive, and innovative.
- Do research on Volusion, Joomla, and Wordpress before making a decision.
Overall, users generally recommend trying out Volusion and conducting thorough research to determine if it meets your specific business needs before making a final decision.
Attribute Ratings
Reviews
(1-1 of 1)Companies can't remove reviews or game the system. Here's why
February 08, 2019
Volusion Scam
Volusion is being used across the whole organization as our company website. The only way we accept orders is through our website. We utilize it for e-commerce as well as retail channels.
- Volusion is a company with a great sales force.
- NOT user-friendly. Reporting tools virtually non-existent. VERY manual—no shortcuts ever for editing things.
- HORRIBLE customer service. Will wait on "Priority" Tech Support call line for an hour to talk to anyone. Completely UNHELPFUL/NOT KNOWLEDGEABLE tech support. ZERO accountability/transparency. We can't even get a hold of our "Designated Account Rep."
- Ever changing coding issues. We'll fix a problem one day and it'll return the next for no rhyme or reason. Even their own "engineers" can't make changes to hard-coded pages—it's ridiculous.
21.11111111111111%
2.1
10%
1.0
40%
4.0
20%
2.0
15%
1.5
- The end result of having our website on Volusion has negatively impacted ROI dramatically. It's a constant time and money suck. And it has turned away countless potential conversions due to its issues/lack of transparency.
We selected Volusion originally because of the price point, but we had NO IDEA how much we would be spending in excess to actually get the functionality that was sold to us by their salesmen and women. We are switching to BigCommerce this spring.
12
Marketing, Sales, Customer Service, IT & Development
6
Luckily we hired an in-house web developer to tackle our Volusion problem after being live with them a year. We couldn't keep up with the issues until then.
- Receiving & Processing Orders
- N/A
- By getting rid of it entirely.
Yes
We had a completely custom site before Volsuion. We wanted to change aesthetics and got an insane quote to do so. We then found Volusion and thought it would be a great, cheaper alternative. Ended up spending more in the long run than the custom site overhaul would have been.
- Price
- Positive Sales Experience with the Vendor
We were sold on a product that came no where near our expectations for it. SO DISAPPOINTING.
STEER CLEAR OF VOLUSION AND ITS SALESMEN & WOMEN WHO DON'T CARE ABOUT YOUR BUSINESS!
Yes
We pay than most Volusion customers per month due to the fact that they've had to virtually create a new level for us because of band width usage. You would think that with that hearty check every month you could actually get some customer service and support. False.
When they were trying to get us to sign up we had more contact with someone from the company than we have in the 3 years since signing up.