Volusion

Volusion

About TrustRadius Scoring
Score 5.5 out of 100
Volusion

Overview

Recent Reviews

Volusion Scam

1 out of 10
February 08, 2019
Volusion is being used across the whole organization as our company website. The only way we accept orders is through our website. We …
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I'd look elsewhere...

2 out of 10
December 20, 2018
Volusion is what we use for our web store. Being that we are an online retailer, that is a very significant function for our business. …
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My Love Affair with Volusion

10 out of 10
March 26, 2014
Volusion was used as our eCommerce solution for over 3 years. It allowed us to have a user friendly website with a client friendly backend …
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Popular Features

View all 20 features
  • Visual customization (9)
    5.1
    51%
  • Product catalog & listings (9)
    4.3
    43%
  • Product management (9)
    4.3
    43%
  • Branding (9)
    3.6
    36%

Video Reviews

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Pricing

View all pricing

Personal

$29

Cloud
per month

Pro

$79

Cloud
per month

Startup

$179

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.volusion.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services
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Product Demos

First Impression Review of Volusion
26:40
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Features Scorecard

Online Storefront

3.6
36%

Online Shopping Cart

3.6
36%

Online Payment System

4.1
41%

eCommerce Marketing

2.6
26%

eCommerce Business Management

2.9
29%
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Product Details

What is Volusion?

Volusion is an cloud-based ecommerce solution from the company of the same name in Austin, TX. It features an intuitive dashboard, built-in marketing and promos, SEO, templates and tools to customize look and appearance, and more.

For $15 per month the Mini plan supports sale of 100 products, provides 1GB of bandwidth, with plenty of templates, mobile-accessibility, automatic tax rates, a Facebook store and social media integration. For $35 per month the Plus plan supports sale of 1000 products and 3GB of bandwidth, and adds a few extra features (abandoned cart reports, the ability to display ratings and reviews, etc.). At $75 monthly the Pro plan bumps up support for 10k products and 10GB of bandwidth, and provides API access with eBay and Amazon integration, a CRM, and engagement tools (Deal of the Day, a Customer Loyalty Plan, etc.). The Premium plan offers support for unlimited products and provides 35GB of bandwidth, and a dedicated account manager to help with setup and provide lifetime support. Volusion presents Mozu as an enterprise level solution.

Volusion Features

Online Storefront Features

  • Supported: Product catalog & listings
  • Supported: Product management
  • Supported: Bulk product upload
  • Supported: Branding
  • Supported: Search & filter
  • Supported: Mobile storefront
  • Supported: Product variations
  • Supported: Subscriptions & downloads
  • Supported: Website integration
  • Supported: Visual customization
  • Supported: CMS
  • Supported: Customer service tools

Online Shopping Cart Features

  • Supported: Abandoned cart recovery
  • Supported: Integration with Amazon
  • Supported: Integration with eBay
  • Supported: Checkout user experience

Online Payment System Features

  • Supported: PayPal integration
  • Supported: Returns & refunds
  • Supported: Single-click checkout
  • Supported: eCommerce security
  • Supported: B2B features

eCommerce Marketing Features

  • Supported: Promotions & discounts
  • Supported: Personalized recommendations
  • Supported: SEO
  • Supported: Product reviews
  • Supported: Social commerce integration
  • Supported: Customer registration

eCommerce Business Management Features

  • Supported: Order processing
  • Supported: Inventory management
  • Supported: Accounting
  • Supported: Shipping
  • Supported: Custom functionality

Volusion Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Volusion Video

In this unboxing, TrustRadius walks through Volusion. An online storefront, e-commerce solution with added features like social media integrations, SEO tools, a simple CRM and more - this demo of Volusion goes feature by feature.

Volusion Integrations

Volusion Competitors

Volusion Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesUSA, Canada, UK, Australia, New Zealand
Supported LanguagesEnglish

Frequently Asked Questions

Volusion is a cloud-based ecommerce solution from the company of the same name in Austin, TX. It features an intuitive dashboard, built-in marketing and promos, SEO, templates, and tools to customize look and appearance.

Wix, BigCommerce, and Shopify are common alternatives for Volusion.

Reviewers rate Visual customization highest, with a score of 5.1.

The most common users of Volusion are from Small Businesses (1-50 employees) and the Retail industry.
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Comparisons

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Reviews and Ratings

 (35)

Ratings

Reviews

(1-2 of 2)
Companies can't remove reviews or game the system. Here's why
February 08, 2019

Volusion Scam

Haley Owens | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
Review Source
You have to wait on hold for at least 45 minutes every call—the tech support person never knows the answer right away so they put you on 10 minute holds only to come back and say they're still looking for answers. The chat function could take days to get a response. Our "Dedicated Account Manager" never checks in or answers, nor are they ever in the office when we call. It's like they try to be as unavailable as possible until you forget why you even called in the first place. Insane.
Patrice Romzick | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
The people are based in the US. There is no language barrier. They are extremely well trained and bright people. They are not under the gun to get me off the phone. They care about solving my problem then and there. There is no other customer service organization that I have dealt with either in the US or abroad (gasp) that comes close to providing the excellent customer service that I receive from Volusion.
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