Volusion Reviews

33 Ratings
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Score 5.7 out of 100

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Reviews (1-2 of 2)

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February 08, 2019
Haley Owens | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
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Support Rating

You have to wait on hold for at least 45 minutes every call—the tech support person never knows the answer right away so they put you on 10 minute holds only to come back and say they're still looking for answers. The chat function could take days to get a response. Our "Dedicated Account Manager" never checks in or answers, nor are they ever in the office when we call. It's like they try to be as unavailable as possible until you forget why you even called in the first place. Insane.
Read Haley Owens's full review
October 21, 2015
Patrice Romzick | TrustRadius Reviewer
Score 10 out of 10
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Verified User
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Support Rating

The people are based in the US. There is no language barrier. They are extremely well trained and bright people. They are not under the gun to get me off the phone. They care about solving my problem then and there.

There is no other customer service organization that I have dealt with either in the US or abroad (gasp) that comes close to providing the excellent customer service that I receive from Volusion.
Read Patrice Romzick's full review

Feature Scorecard Summary

Product catalog & listings (9)
Product management (9)
Bulk product upload (8)
Branding (9)
Mobile storefront (8)
Product variations (8)
Website integration (8)
Visual customization (9)
CMS (7)
Abandoned cart recovery (7)
Checkout user experience (9)
eCommerce security (8)
Promotions & discounts (9)
Personalized recommendations (8)
SEO (8)
Multi-site management (2)
Order processing (9)
Inventory management (8)
Shipping (8)
Custom functionality (7)

What is Volusion?

Volusion is an cloud-based ecommerce solution from the company of the same name in Austin, TX. It features an intuitive dashboard, built-in marketing and promos, SEO, templates and tools to customize look and appearance, and more.

For $15 per month the Mini plan supports sale of 100 products, provides 1GB of bandwidth, with plenty of templates, mobile-accessibility, automatic tax rates, a Facebook store and social media integration. For $35 per month the Plus plan supports sale of 1000 products and 3GB of bandwidth, and adds a few extra features (abandoned cart reports, the ability to display ratings and reviews, etc.). At $75 monthly the Pro plan bumps up support for 10k products and 10GB of bandwidth, and provides API access with eBay and Amazon integration, a CRM, and engagement tools (Deal of the Day, a Customer Loyalty Plan, etc.). The Premium plan offers support for unlimited products and provides 35GB of bandwidth, and a dedicated account manager to help with setup and provide lifetime support. Volusion presents Mozu as an enterprise level solution.
Categories:  eCommerce

Volusion Features

Online Storefront Features

Has featureProduct catalog & listings
Has featureProduct management
Has featureBulk product upload
Has featureBranding
Has featureSearch & filter
Has featureMobile storefront
Has featureProduct variations
Has featureSubscriptions & downloads
Has featureWebsite integration
Has featureVisual customization
Has featureCMS
Has featureCustomer service tools

Online Shopping Cart Features

Has featureAbandoned cart recovery
Has featureIntegration with Amazon
Has featureIntegration with eBay
Has featureCheckout user experience

Online Payment System Features

Has featurePayPal integration
Has featureReturns & refunds
Has featureSingle-click checkout
Has featureeCommerce security
Has featureB2B features

eCommerce Marketing Features

Has featurePromotions & discounts
Has featurePersonalized recommendations
Has featureSEO
Has featureProduct reviews
Has featureSocial commerce integration
Has featureCustomer registration

eCommerce Business Management Features

Has featureOrder processing
Has featureInventory management
Has featureAccounting
Has featureShipping
Has featureCustom functionality

Volusion Screenshots

Volusion Video

Watch No matter what you want to sell online, Volusion is here to help you create your online store every step of the way!

Volusion Integrations

Volusion Competitors

Volusion Pricing

  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?No
EditionPricing DetailsTerms
Personal$29per month
Pro$79per month
Startup$179per month
Business$299per month

Volusion Support Options

 Free VersionPaid Version
Live Chat
Social Media
Video Tutorials / Webinar

Volusion Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android
Supported Countries:USA, Canada, UK, Australia, New Zealand
Supported Languages: English

Frequently Asked Questions

What is Volusion?

Volusion is a cloud-based ecommerce solution from the company of the same name in Austin, TX. It features an intuitive dashboard, built-in marketing and promos, SEO, templates, and tools to customize look and appearance.

What is Volusion's best feature?

Reviewers rate Visual customization highest, with a score of 5.1.

Who uses Volusion?

The most common users of Volusion are from Small Businesses and the Consumer Goods industry.