TrustRadius
Vonage Business Cloud is a communication solution aimed at small-midsize companies. It integrates with third party applications, and includes IP-PBX capabilities, video conferencing, and collaboration tools. Pricing starts at $19.99 per month and increases with the amount of phone lines needed.https://dudodiprj2sv7.cloudfront.net/product-logos/3h/pY/6AN8AI64M10B.pngVonageReliable VoIP that constantly improves and evolves2018-07-24T20:40:55.522ZVonage Business is the phone provider for our company's two locations. We use Vonage Business as a VoIP provider for our desk phones for our employees, conference room phones, and virtual phones via their smartphone app for employees who work remotely. Vonage has been a great resource for high-quality calls at affordable rates, and we utilize their ever-growing suite of features.,Good audio quality, especially when using our Polycom SoundStation phones
Vonage continues to add new products and features all the time and are constantly innovating
Ease of setup allows us to place phones anywhere with an Ethernet connection, allowing us to easily add phone service anywhere in our office or even at different locations and remain connected to the same phone system,Vonage relies on your existing internet, so you are beholden to your existing internet service provider. They would be improved by having contingencies and backups in the event that a customer's internet service goes down,9,Saved 30 percent per month on baseline phone expenses
No costs for long-distance calling, saving us on the cost of calls per month
No extra equipment required to install and maintain service outside of IP phones,AT&T Connect and Comcast VOIPDerek LetellierVonage Business phone is a great on the go solution2018-11-06T20:43:08.132ZWe used to have a larger workforce, but had recently decided to scale back our workforce & be a lot more lean and mobile, with users in multiple states as opposed to a single office. Having users being able to answer within our phone network from anywhere in the world was very important and this resolved the issue.,Softphone avilability
Good sound quality
Ability to import multiple hold music clips,Occasional disconnection
Web interface could be improved
Lack of physical app on desktop,8,Saved money versus hardwired options
Apps are free to use
Users can't tell that we aren't all in the same office building,,Adobe Photoshop, Google Ads (formerly AdWords), Google AnalyticsCorey BirkmannVonage Business Essentials is Essential to my Business2017-11-29T21:12:32.087ZVonage Business has been implemented across my organization as our VoIP solution. It integrates with several of our other systems and is utilized as our core communication tool. Our team makes use of the DesktopConnect softphone solution, as well as Vonage's Business Essentials mobile app to keep connected while at the office and on the road.,Stability & Reliability
End-User Support
New Service Integration/Third Party APIs,Communication of new features
Availability of Training,9,Integrations have made tracking employee work easier
Constant connectivity has made our employees easier to reach,CloudCall and RingCentralMatt BrosseauVonage...it is!2017-07-07T21:29:58.570ZWe use Vonage when I am in the Philippines to get in touch and coordinate with our co-workers in the United Stares. It is being used by the whole organization. We never encountered any issues.,Well for me it has a best connection and is easy to set-up.
24/7 Support.
Employees can always work on the go and by that being said they become efficient and effective.,Just improve the dropped calls.,9,For ROI it is not that applicable, but we were able to do business with it.,Rebecca EideVonage - The right choice to make your international calls.... always.2017-04-18T16:43:46.078ZVonage is used for using both domestic and international calls. It is used by the administration and management department of the organization. It is very easy to make the calls and the quality of the call is very good. Video conferencing would be an added advantage.,The call clarity. The quality of the call is so good and clear with crispness of voice.
Vonage is user-friendly. International calls are so easy to make and it is so easy that it sounds like calls.
The call charges are very competitive and the customer service is very good - they resolve our issues in no time.
International calls are made easy without boundaries with full sound clarity for cheaper rates.
The Vonage app is an added advantage - it is easy on the go and the data rates apply only when there is no wifi
The phone contacts are easily adopted by the vonage app and the data is not used unnecessarily.,Video calls would have been an added advantage.
I wish there are few conference bridges for more calls as the quality of calls are so good that these days I mostly make one on ones.
The extension voice calls are a plus, until it crashes with wifi on regular basis.,10,VOIP calls made easy - cost effective due to vonage.
International calls made easy with good quality voice quality and support system. Extension audio with call hold helps to work better.
Business area and reach is more higher because the there are no boundaries because with vonage we are able to call many countries with same rates and mostly on wifi and data charges are applied only when there is no wifi.
Call rates are competitive and cheaper when compared to other relative companies which ultimately helps for the growth of the conpany.,Fonality,FonalityVerified User
Unspecified
Vonage Business Cloud
19 Ratings
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