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Vonage Communications APIs (formerly Nexmo) Reviews

6 Ratings
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Score 8.4 out of 100

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March 09, 2018

Quick setup and excellent support

Guillermo Villamizar | TrustRadius Reviewer
Guillermo Villamizar
Score 8 out of 10
Vetted Review
Verified User
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[It's being used] Mostly for app activation and communication with customers in real time. A single API that can send a worldwide SMS is a must have. As I said, the support team has been getting better over time, which has helped us every time we have an issue. Getting connected with our customers through our B2C is really easy with Nexmo!
  • I like the delivery speed, it's very instantaneous. As soon as the delivery status changes on the website, the message gets delivered. The rates are also cheap and affordable.
  • The accuracy of the services and the non-stop supportive team.
  • Simple API, easy to integrate with existing notification functionality in your Laravel apps.
  • Ease of implementation. We needed less than one month to go live.
  • The dashboard is very difficult to use, also the dashboard doesn't have details about the use (real-time use).
  • Deliverability is not good for some countries e.g. Indonesia.
  • I would recommend building a better and easier GUI.

At first, we created a voting system (for events and conferences) which allows people to vote with their smartphones, tablets, and laptops. The problem that we have found - very weak and unstable WIFI signal during the events. That means that a large part of attendants could not easily vote using their smartphones and internet. We needed a new solution which could compliment our voting via WIFI. A great solution was SMS voting. Since our system was used by users across the globe, we needed an SMS solution which:

--- Could support inbound messages in a lot of countries.

--- And would not cost a fortune.

With Nexmo both our requirements were fulfilled. We allowed voters 2 voting options - via WIFI or SMS. Adding an SMS feature increased the number of registered users by 30%.

Read Guillermo Villamizar's full review

Vonage Communications APIs (formerly Nexmo) Scorecard Summary

Likelihood to Recommend (6)
8.4

What is Vonage Communications APIs (formerly Nexmo)?

Vonage APIs (formerly Nexmo and TokBox) help growing startups and agile enterprises enhance customer experience and realize new business outcomes at scale. With a comprehensive suite of communication channels, a global platform, and expert support, users can abstract the complexity of communications and innovate faster.
Categories:  Phone Number Validation,  Communications Platform as a Service (CPaaS)

Vonage Communications APIs (formerly Nexmo) Competitors

Bandwidth, Twilio, Telnyx

Vonage Communications APIs (formerly Nexmo) Technical Details

Operating Systems: Unspecified
Mobile Application:No