Name: Voxology
Author: Voxology

Help Desk

Web and Video Conferencing

Customer Support

Interactive Application Security Testing (IAST)

Kubernetes Monitoring

Software Repositories

WebOps

Development

Academic Advising

Classroom Management

Education

Business Intelligence (BI)

Collaboration

File Sharing

Workspace Planning

Enterprise

Accounting

Invoicing

Finance and Accounting

Applicant Tracking

Background Check

Corporate Learning Management

Diversity, Equity, and Inclusion (DEI)

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Business Internet Service Providers (ISPs)

Cloud Storage

Computerized Maintenance Management Systems (CMMS)

Configuration Management Databases

Content Delivery Networks (CDN)

Data Collaboration

Data Observability

Database Load Balancing

Disaster Recovery as a Service (DRaaS)

Enterprise Architecture Management

Fraud Detection

IT Operations Analytics

Infrastructure-as-Code (IaC)

Integration Platform as a Service (iPaaS)

Internet Security

MLOps

Network Monitoring

Network Performance Monitoring

Release Management

SOA Application Gateways

Secret Managers

Technology Scouting Software

Threat Intelligence

WiFi Hotspot

Workload Automation

Information Technology

A/B Testing

AI Writing Assistant Software

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Digital Asset Management

Digital Content Creation

Email Marketing

Landing Page

Marketing Automation

Online Proofing

Retail Media Advertising

Search Engine Marketing (SEM)

Social Media Management

Social Media Marketing

Survey & Forms Building

Swag Management

Video Collaboration

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Social Commerce

Sales

Video Surveillance

Security

Oil and Gas

Real Estate

Vertical-Specific

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Voxology is a cloud communications platform provided by Voxology Group, Inc. According to the vendor, it offers programmable voice and messaging services to businesses of all sizes. The platform is said to be utilized by various professions and industries, including contact centers, education, financial services, healthcare, and membership organizations.

## Key Features

**Programmable Voice**: According to the vendor, Voxology allows users to make and receive software-defined phone calls, create dynamic call flows, modify live calls, record calls, and manage phone numbers.

**Programmable SMS**: Voxology reportedly enables users to send and receive software-defined SMS, MMS, group, and batch messages using long code, short code, and toll-free phone numbers.

**Enterprise SIP**: The vendor claims that Voxology facilitates the connection of IP-based communications infrastructure to its platform, enabling seamless integration with existing systems.

**Phone Numbers**: Voxology allows users to provision programmable voice and messaging phone numbers and assign them to call flows, as stated by the vendor.

**Microsoft Teams Direct Routing**: According to the vendor, Voxology can be used to power Microsoft Teams with carrier services, offering lower costs, greater flexibility, and rich features.

**Emergency Calling**: Voxology reportedly provides enhanced 911 (E911) calling and phone number registration for improved emergency response.

**Call Recording**: The vendor states that Voxology offers multi-channel call recording, storage, and management capabilities for compliance and quality assurance purposes.

**Media Stream**: According to the vendor, Voxology allows real-time audio streaming from phone calls to desired endpoints, facilitating monitoring and analysis.

**Call Transcription**: Voxology is said to enable real-time audio streaming from phone calls to desired endpoints, converting speech to text for better accessibility, as stated by the vendor.

**Event Conferencing**: According to the vendor, Voxology allows users to connect with thousands of participants in live, interactive telephone town hall events, facilitating large-scale communication and engagement.

Lingo is a telephony and VoIP software solution from Lingo.

Small Team

Standard

Plus

Lingo

Google Voice is a free IP telephony service that provides users with one phone number that can be forwarded to multiple phones or devices. It includes features such as call forwarding, voicemail translation, text messaging, and voice calls. Fees may apply for international calling.

Starter

Premier

Google Voice

Voxology

Call Recording

Features that allow the user to record voice and video calls, edit recordings, view recording analytics, and share recorded calls with others.

Pre-Scheduled Recording

The ability to set call recording for scheduled calls ahead of time.

On-Demand Call Recording

The ability to add the call recording software to live calls.

Audio and Video Call Recording

The call recording software will record both the audio and video for the call (e.g. slide decks or other presentations shared on the call will be captured in the recording).

Real-time Recording Controls

The ability to pause, stop, or start recording in real-time on live calls.

Cloud or Local Recording Storage

Recordings are saved either locally on your computer or to a public or private cloud storage space.

Call Transcription

A written transcript of the meeting is available for download. Some products use AI technology to produce more accurate written transcripts.

Recording Editing

The ability to edit the recording (e.g. cut out silent sections) and save the edited version.

Recording Sharing

The ability to share a call or meeting recording using a sharable link.

Call Recording Analytics

Some products provide call or meeting analytics that include speech and text analytics, sentiment analysis, and key phrases mentioned in the conversation.

Call Recording Dashboard

A dashboard showing all recorded calls filterable by rep name, account name, date of the call, etc.

Integration with Third-Party Systems

Allows the user to connect the software with other third-party platforms such as a sales dialer, sales engagement, or contact center software.

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Voxology

Overview

What is Voxology?