TrustRadius Insights
Users have found Voxpopme to be a valuable tool for collecting data through surveys, allowing them to save time and focus on other tasks. …
Overview
What is Voxpopme?
Voxpopme in Birmingham offers their video technology that lets clients capture customer videos at speed, analyze at scale, and share with ease. With Voxpopme, every data point used to make decisions can be backed up by the real human story.
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What is Voxpopme?
Voxpopme in Birmingham offers their video technology that lets clients capture customer videos at speed, analyze at scale, and share with ease. With Voxpopme, every data point used to make decisions can be backed up by the real human story.
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://site.voxpopme.com/#try-it-free
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Demos
Voxpopme Review Demo Tutorial - Automatically Capture Customer Feedback With Video Surveys Tools
YouTube
Product Details
- About
- Integrations
- Tech Details
What is Voxpopme?
Voxpopme is a customer experience platform that uses video to surface customer insights.
Using the voice of the customer to obtain deeper, emotional feedback...
gile qualitative insight, transforming the way they conduct qual research
Voxpopme’s video-based feedback can be integrated into an organization’s existing CX surveys to provide greater context.
Video analytics provide insights into emerging key themes and trends among customers. This helps identify those “wow” moments in an organizations’ customers’ experiences. It provides the opportunity to convert detractors to promoters
Customers can share video feedback from anywhere, enriching feedback compared to the traditional text-based alternatives. One can integrate this video feedback seamlessly with existing providers like Medallia, Qualtrics, and InMoment.
Voxpopme’s video analytics help users to understand the emotion behind customer experiences, allowing for filtering by key demographics or scores. The video insights reporting app is automated allowing for “always-on” listening to the true customer voice, for increased awareness and closeness with the customer.
Voxpopme Features
- Supported: Audio/Images/Video Survey Builder
- Supported: Bulk Uploading
- Supported: Closed Captions
- Supported: Mobile Survey
- Supported: Multi-Channel Distribution
- Supported: Offline Response Collection
- Supported: Reporting/Analytics
- Supported: Site Intercept
- Supported: Survey Support
Voxpopme Screenshots
Voxpopme Video
Voxpopme Integrations
Voxpopme Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
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- Recommendations
Users have found Voxpopme to be a valuable tool for collecting data through surveys, allowing them to save time and focus on other tasks. Researchers have praised the effectiveness of Voxpopme in gathering video responses. The platform has garnered appreciation for its ability to attract diverse submissions for feedback on companies and brands. The integration of Qual feedback within the survey platform has provided users with richer insights, enhancing their overall experience with Voxpopme. Customers have expressed satisfaction with the unique features and functionality of Voxpopme.
Voxpopme solves various problems, including the labor-intensive process of video transcription, thanks to its intelligent capabilities. By enabling quick and easy understanding of consumer attitudes and behaviors, Voxpopme aids in the development of brand growth strategies. Market researchers consider it a valuable service for gaining insights. Users value the agility and collaboration that comes with Voxpopme as the company consistently innovates and partners with other software and research tech solutions. Through the platform's ability to bring feedback to life via video responses, participants provide more detailed and insightful feedback. Voxpopme allows users to obtain qualitative feedback in a remote environment, eliminating the need for traditional focus groups. The platform encourages consumers to provide detailed verbatims, resulting in comprehensive responses compared to traditional open-ended questions. Voxpopme is widely used for brand insights, verbatims in advertising testing, and collecting stories from customers and employees.
Easy to use: Users have consistently found the VoxPopMe software easy to use, with several reviewers mentioning its user-friendly interface and straightforward tasks. The software's ease of navigation and seamless integration of videos into surveys for qualitative feedback were also highlighted by multiple users.
Quick data collection: Many users appreciated the speed at which VoxPopMe allowed them to collect valuable insights. They mentioned being able to obtain small qualitative data from a large sample quickly and digitally. Additionally, the quick transcriptions provided by VoxPopMe were praised, although minor mistakes were noted.
Versatile features: Reviewers were impressed by the versatility of VoxPopMe, particularly in terms of video recording capabilities. One user mentioned that they could record their own opinions through videos, considering it a great way to express themselves. Another user highlighted the ability to create show-reels using artificial intelligence, sentiment analysis, word clouds, and transcription. The convenience of obtaining bite-sized videos and eliminating open-ended responses was also appreciated by one reviewer.
Expensive for small businesses: Some users have found Voxpop to be expensive, especially for new small businesses. They feel that the cost of using the platform is not justified by the benefits they receive. Limited survey availability: A few users have mentioned that there are not always enough surveys available on Voxpop, resulting in wait times. This can be frustrating for users who want to participate in surveys regularly. High payout threshold: One user has expressed dissatisfaction with the high payout threshold of $15 on Voxpop. They believe that it takes a significant amount of time and effort to reach this threshold and cash out their earnings.
Users have made several recommendations based on their experiences with Voxpopme. The most common recommendations include starting as a reviewer to see if it is a good fit, trying Voxpopme as a low-cost option for adding qualitative insights to a study, and giving Voxpopme a try as they believe it is ahead of other companies in online insights. Users find Voxpopme reliable for making extra money and appreciate its user-friendly interface, prompt payment system, and wide range of available studies. Overall, users recommend considering Voxpopme for participating in market research studies, adding qualitative insights to research projects, or earning rewards through product reviews.