Name: Voya
Rating: 8.5 (4 reviews)
Author: Voya

Help Desk

Web and Video Conferencing

Customer Support

Innovation Management

PHP Frameworks

Development

Business Intelligence (BI)

Collaboration

Manufacturing Execution

Payment Facilitation

Quality Management

Enterprise

Accounting

Blockchain Payments

Merger and Acquisition

Payment Hubs

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employer of Record (EOR)

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

AIOps

Bot Mitigation

Cloud Storage

Container Security

Data Center Outsourcing (Canada)

Data Center Power

Data Replication

Endpoint Security

Firewall

Fraud Detection

Graph Database

Infrastructure-as-a-Service

Integration Platform as a Service (iPaaS)

LAN Switches

Mobile Data Security

Network Performance Monitoring

Network Troubleshooting

SQL Server Performance Monitoring

Scale-Out Storage

Secure Access Control

Smart Contracts

Testing Services

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Email Marketing

Grant Management Software

IP Geolocation

Marketing Attribution

Marketing Automation

Social Media Management

Survey & Forms Building

Translation

Web Analytics

Marketing

Project Management

Task Management

Professional Services

Customer Relationship Management (CRM)

Intelligent Virtual Assistant

Sales Dialer

Sales Training

Sales

Data-Centric Audit Protection (DCAP)

Security

Aviation

Emergency Notification

Fleet Maintenance

Hospital Management

Hotel Management

Retail Analytics

Revenue Cycle Management (RCM)

Shipping

Veterinary

Warranty Management

Vertical-Specific

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Voya is a digital platform designed to simplify and streamline the travel management process for companies and their employees. It offers a comprehensive solution for booking, managing, and expensing business travel and mobility. Voya is suitable for companies of various sizes, from small startups to large enterprises. According to the vendor, business professionals, travel managers, finance departments, and administrative staff in industries such as Technology, Finance, Consulting, Manufacturing, and Retail can benefit from using Voya.

## Key Features

**Digital and Automated Travel Management**: According to the vendor, Voya provides a digital platform that integrates and automates travel management processes, including booking, policy management, and reimbursement. Users can access these features through the Voya app or browser.

**24/7 Personal Assistance**: The Voya Travel Assistant offers personalized support and assistance to business travelers through various channels such as chat, phone, email, or in-person at over 50 locations in Germany. The vendor claims that this service is available round the clock.

**Flexible and Transparent Workflow**: Users can configure and manage travel policies, approval processes, and real-time reporting through Voya. The vendor states that this allows for a flexible and transparent workflow in travel management.

**Seamless Integration and Connectivity**: Voya seamlessly integrates with various travel providers, enabling users to access a wide range of options for flights, trains, hotels, rental cars, and mobility services. The platform is part of the Volkswagen Group's CARIAD, which the vendor says enables connectivity between travel and mobility for both B2B and B2C customers.

**Efficient Expense Management**: According to the vendor, Voya's integration with Numiga, a leading expense management specialist, simplifies the management and submission of travel expenses. The system automatically checks receipts for tax compliance and generates expense reports for processing by the finance department.

**Flexible and Customizable Travel Management**: Voya offers a customizable travel management solution that can be tailored to meet the specific needs of each company. Users can configure travel policies, payment methods, user groups, and loyalty programs, according to the vendor.

**Efficient Booking Process**: Voya provides a seamless and efficient booking process for flights, trains, hotels, and rental cars. The platform offers real-time availability and pricing information, ensuring accurate and up-to-date bookings, according to the vendor.

**Personalized Travel Assistance**: The chat function in Voya allows users to communicate with travel experts in real-time, providing personalized assistance. The vendor claims that this feature offers a convenient and efficient way for users to access support and ensure a smooth travel experience.

**Expense Management and Reporting**: Voya includes integrated expense management features that enable users to track and manage travel expenses. The platform provides real-time reporting capabilities, offering insights into travel spend, compliance, and other key metrics, according to the vendor.

**User-Friendly Interface**: Voya offers a user-friendly interface with an intuitive menu structure, clear colors, and fonts, making it easy for users to navigate and use the platform. The platform is available as a web app and mobile app for iOS and Android devices, ensuring accessibility and convenience, according to the vendor.

SAP Concur is a SaaS expense report management product, and handles corporate travel booking, expense report automation, reimbursement, audit, and business intelligence, and corporate card integration.

Concur Travel and Expense

SAP Concur

Registered

Verified

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Advanced

Coupa

Voya

Travel Management

These are a set of features that define travel management and the different applications of a travel management solution.

Customizable Travel Policies

Users can set up, customize, and manage travel policies by company department, hotel budget, flight budgets for specific destinations, and more.

Customizable Approval Workflows

Customizable approval workflows allow itinerary approvals for anything that falls outside of the preset travel policies.

Extensive Inventory

The application should include partnerships with a wide variety of airlines, hotels, rental cars, and/or rental homes to give users plenty of options when booking with negotiated discounts if possible.

Readily Available Support

Support teams readily available to help resolve any booking-related issues, or general questions about the product.

Travel Spend Reports

Expense reports for each traveler that include metrics such as the amount, the location, the date, and the type of expenditures during the trip.

Consolidated Invoicing

Centralized invoicing and payment features so users can price travel and pay for their itineraries using multiple payment methods.

Easy Travel Booking

Users are able to seamlessly look up and book travel without having to use other tools or websites.

Mobile Travel Application

A mobile version of the service that allows users to check in and access their itinerary information while on the go.

Centralized Itinerary Management

A centralized place for users to manage their entire travel itinerary.

Collaborative Booking

Users can collaborate to create and edit itineraries as well as share booked itineraries for others to see.

Loyalty Programs

The service implements its own loyalty program and/or allows users to participate in established hotel/airline loyalty programs.

Reuses Traveler Information

The service offers a means of saving and reusing individual traveler information to make it easier to book future travel for the same traveler.

User-friendly Interface

The user interface is easy to use and reliable.

Integrated Expensing Tool

Either has a bespoke expensing tool, or integrates with other industry leaders to expense travel-related purchases.

Travel Alerts

Alerts when travel changes along an itinerary with SMS, a messaging application, and/or other phone channels

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Voya

Overview

What is Voya?