Voya

Voya is a digital platform designed to simplify and streamline the travel management process for companies and their employees. It offers a comprehensive solution for booking, managing, and expensing business travel and mobility. Voya is suitable for companies of various sizes, from small startups to large enterprises. According to the vendor, business professionals, travel managers, finance departments, and administrative staff in industries such as Technology, Finance, Consulting, Manufacturing, and Retail can benefit from using Voya.

Key Features

Digital and Automated Travel Management: According to the vendor, Voya provides a digital platform that integrates and automates travel management processes, including booking, policy management, and reimbursement. Users can access these features through the Voya app or browser.

24/7 Personal Assistance: The Voya Travel Assistant offers personalized support and assistance to business travelers through various channels such as chat, phone, email, or in-person at over 50 locations in Germany. The vendor claims that this service is available round the clock.

Flexible and Transparent Workflow: Users can configure and manage travel policies, approval processes, and real-time reporting through Voya. The vendor states that this allows for a flexible and transparent workflow in travel management.

Seamless Integration and Connectivity: Voya seamlessly integrates with various travel providers, enabling users to access a wide range of options for flights, trains, hotels, rental cars, and mobility services. The platform is part of the Volkswagen Group's CARIAD, which the vendor says enables connectivity between travel and mobility for both B2B and B2C customers.

Efficient Expense Management: According to the vendor, Voya's integration with Numiga, a leading expense management specialist, simplifies the management and submission of travel expenses. The system automatically checks receipts for tax compliance and generates expense reports for processing by the finance department.

Flexible and Customizable Travel Management: Voya offers a customizable travel management solution that can be tailored to meet the specific needs of each company. Users can configure travel policies, payment methods, user groups, and loyalty programs, according to the vendor.

Efficient Booking Process: Voya provides a seamless and efficient booking process for flights, trains, hotels, and rental cars. The platform offers real-time availability and pricing information, ensuring accurate and up-to-date bookings, according to the vendor.

Personalized Travel Assistance: The chat function in Voya allows users to communicate with travel experts in real-time, providing personalized assistance. The vendor claims that this feature offers a convenient and efficient way for users to access support and ensure a smooth travel experience.

Expense Management and Reporting: Voya includes integrated expense management features that enable users to track and manage travel expenses. The platform provides real-time reporting capabilities, offering insights into travel spend, compliance, and other key metrics, according to the vendor.

User-Friendly Interface: Voya offers a user-friendly interface with an intuitive menu structure, clear colors, and fonts, making it easy for users to navigate and use the platform. The platform is available as a web app and mobile app for iOS and Android devices, ensuring accessibility and convenience, according to the vendor.