Name: VUC
Author: Virtual Landlines

Help Desk

Web and Video Conferencing

Customer Support

Feature Management

Functional Testing

Mind Mapping

Development

Business Intelligence (BI)

Calibration Management

Collaboration

Dropshipping

Enterprise Search

Integrated Workplace Management (IWMS)

Intellectual Property (IP) Management

Enterprise

Accounting

Payment Gateway

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Course Authoring

Employee Performance Management

HR Management

On-Demand Payment

Payroll

Resume Parsing

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

eLearning Content

Human Resources

3D Printers

3D Printing

Business Process Automation

Cloud Storage

Configuration Management

DevSecOps

Disk Cloning

Fraud Detection

IT Professional Services

Integration Platform as a Service (iPaaS)

Interoperability

Metadata Management

Network Access Control (NAC)

Network Performance Monitoring

Remote Monitoring and Management

SaaS Backup

Scale-Out Storage

Server Virtualization

Static Application Security Testing (SAST)

Storage Area Network

Test Management

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Ecommerce Personalization

Email Marketing

Event Management

Marketing Attribution

Marketing Automation

Search Marketing Intelligence

Social Media Advertising

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Transcription

Professional Services

Customer Relationship Management (CRM)

Sales

Secure Service Edge (SSE)

Security

Car Rental

Construction Accounting

Direct Secure Messaging

Home Health Care

Hospital Management

Medical Office EMR & EHR

Population Health Management

Veterinary

Vertical-Specific

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VUC (Virtual Landlines and Mobile Telecom Solutions) by VL Telecom is a virtual landline and mobile telecom solution designed to meet the communication needs of small and medium-sized enterprises (SMEs). According to the vendor, this solution allows users to choose virtual landline numbers from over 65 countries worldwide and seamlessly take calls on their mobile devices. VUC is targeted at a wide range of professions and industries, including startups, multi-national companies, small businesses, entrepreneurs, and freelancers.

## Key Features

**Unified Communication Features**: According to the vendor, VUC offers a global cloud platform with a powerful PBX that connects users regardless of their location. It is positioned as suitable for startups and multi-national companies, providing virtual landline numbers from over 65 countries worldwide. Users can download mobile applications for Android, iOS, Windows, and MacOS, and make and receive landline calls from their virtual landline using MobileTalk packages. VUC also offers features like unlimited call recordings, IVRs, and text-to-speech through BusinessTalk, as well as Superfast Fixed LTE connectivity options.

**Hosted PBX Features**: VUC provides a next-generation cloud-based unified communication platform with features such as multi-level voice menus (IVRs), call groups, call queues, and call recordings. According to the vendor, users can benefit from real-time call monitoring and self-service call records. The platform supports audio and video calling, group chats, file sharing, screen sharing, and conference calling through BusinessTalk. It allows users to make and receive video calls and audio or video conference calls, and offers features like multiple branches, user extensions, and numbers worldwide.

**Virtual Landlines Coverage**: According to the vendor, VUC offers virtual landline numbers in over 65 countries worldwide, with no setup fees and no contracts required. Users can benefit from cost-effective call rates and a self-service dashboard. VUC also provides a 30-day money-back guarantee, ensuring customer satisfaction. Documentation is required for number purchase.

**Mobile Applications**: VUC offers MobileTalk packages that allow users to make and receive landline calls on their mobile devices. Mobile applications are available for Android and iOS, and users can conveniently download apps for Android, iOS, Windows, or MacOS. The mobile applications provide features such as audio and video calling, group chats, file sharing, screen sharing, and conference calling. According to the vendor, users can enjoy the flexibility of making and receiving landline calls anywhere on their mobile phones.

**Number Porting**: According to the vendor, VUC allows users to port their existing number to Virtual Landlines for free, providing a sense of permanency with a landline number advertised.

**Professional Voice Over**: According to the vendor, VUC offers professional greetings by recording online, uploading greetings, or using text-to-speech. This feature aims to enhance the professionalism of the business.

**Handsets**: VUC offers a wide range of handsets for use with the Virtual Landlines service. Users can choose compatible handsets based on their business needs.

**Zapier Integration**: According to the vendor, VUC integrates with Zapier, enabling seamless workflow integration and automation by connecting Virtual Landlines to other favorite services.

**Call & SMS Rates**: VUC provides call and SMS rates based on different packages and usage volumes. According to the vendor, it offers per-minute billing for calls and prepaid accounts for SMS, ensuring cost-effective communication solutions.


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Voice over Internet Protocol is a category of hardware and software that enables people to use the Internet as the transmission medium for telephone calls.

VoIP

Virtual Landlines

Cloud PBX

A cloud PBX system is based on cloud computing technology where data is stored and transferred over the intenet without any need for on-site PBX equipment

Hosted PBX

Hosted telephony infrastructure obviated the need for local PBX hardware

Multi-level Interactive Voice Response (IVR)

IVR is a phone menu allowing callers to interact with the system through voice and keypad

User templates

Create and apply batch configurations to multiple users at once

Call reports

Historical call analysis and trending metrics

Directory of employee names

Voice directory of all employees for self-service dialing

Call Management

Answering rules

Ability to enter rules to route calls to main number or other extensions in case of absence

Call recording

Automatic recording of inbound and outbound calls

Call park

Ability to hold calls in virtual location and subsequently access from any phone in system

Call screening

Ability to block numbers or send calls directly to voicemail

Message alerts

Receive SMS and email message notifications for voice and fax messages

VoIP system collaboration

Team collaboration via cloud phone system

Video conferencing

Audio conferencing

Audio conferencing credentials for all on the system.

Video screen sharing

Users are able to share their screens with other meeting participants on video conference calls.

Instant messaging

Users are able to communicate via chat, either one-on-one or in a group message, through an instant messaging or chat tool.

Mobile apps

Mobile app for iOS

Mobile app for Android

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Overview

What is VUC?