Name: Waitbusters Dining
Author: Waitbusters

Help Desk

Web and Video Conferencing

Customer Support

Accessibility Testing

Automation Testing

Version Control

Development

Virtual Classroom

Education

AI Document Creation

Business Intelligence (BI)

Calendar

Collaboration

IP PBX

Knowledge Management

Enterprise

Accounting

Budgeting and Forecasting

Financial Planning and Analysis (FP&A)

Financial Research

Financial Risk Management

Trust Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Job Board

Payroll

Talent Intelligence

Talent Management

Time Tracking

Workforce Analytics

Workforce Management

Human Resources

.Net Development

Cloud Storage

Container Security

Deception Technology

Embedded Database

Event Monitoring

Fraud Detection

IT Professional Services

IT Service Providers

Integration Platform as a Service (iPaaS)

Load Testing

Machine Identity Management

Network Diagnostics

Network Performance Monitoring

Office Migration and Repair

Rack Servers

Runtime Application Self-Protection

Service Desk Outsourcing

Telecom Expense Management (TEM)

User Activity Monitoring

Value Stream Management

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Community

Content Management

Digital Experience Intelligence

Email Marketing

Influencer Marketing

Market Research

Marketing Automation

Mobile Analytics

Social Media Management

Survey & Forms Building

Usability Testing

Web Analytics

Wholesale Marketplace

Marketing

Project Management

Professional Services

AI Sales Agent

Customer Relationship Management (CRM)

Sales

Application Security

Cloud Security Posture Management

Identity Threat Detection & Response Software

Security

Estate Planning

Geographic Information

Tour Operator

Vertical-Specific

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Waitbusters Dining is a restaurant technology solution designed to enhance the dining experience, streamline operations, and potentially increase revenue for restaurants of various sizes. According to the vendor, this all-in-one solution offers a range of features that cater to the needs of restaurant owners, food and beverage managers, hospitality industry professionals, catering companies, and event planners.

## Key Features

**Call Concierge™**: According to the vendor, the Call Concierge™ feature aims to eliminate missed phone calls and improve customer satisfaction by automating text messages during live call flow. This allows staff to focus on delivering exceptional service.

**Wait Line Management**: The Wait Line Management feature replaces traditional buzzers and pagers with a digital system. According to the vendor, it can predict wait times and notify guests via SMS communications. Additionally, it offers features such as Jump The Line to generate incremental revenue, GPS tracking to inform guests of their proximity to the restaurant, and two-way texting to avoid surprises and collect deposits for repeat no-show offenders. The SMS Marketing Manager is also available to bring back guests.

**Reservations Management**: The Reservations Management feature allows restaurants to accept reservations 24/7 and minimize no-shows with the Reservations Deposit feature. According to the vendor, it can generate incremental revenue with the Select A Table feature, reduce administrative workload and human error through efficient table and server management, and provide valuable insights through granular data analytics.

**Online Ordering**: According to the vendor, the Online Ordering feature enables restaurants to create custom branded menus to entice customers. It also offers commission-free delivery without the need to hire drivers and integrates with third-party delivery platforms like GrubHub and DoorDash. The vendor claims that this feature can increase average check size through pre-order and post-order AI smart upsells, as well as track real ROI on advertising campaigns.

**Marketing & Loyalty**: The Marketing & Loyalty feature includes the SMS Marketing Manager, which, according to the vendor, can help convert third-party platform users to a restaurant's own online ordering site. It allows targeted specials and deals based on customer order history, aiming to increase customer retention and attract new customers.

Essentials

Plus

Quote-Based

The Lightspeed Restaurant POS, from Lightspeed in Montreal, is a restaurant POS and management system designed to enable users to sync the user's menu with major food delivery apps, manage all orders and and reach new customers.

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Lightspeed Restaurant Essentials

Lightspeed Restaurant Pro

Lightspeed Restaurant

Waitbusters Dining

Restaurant Management Software assists restaurant owners and managers with automation of administrative tasks, workforce management & scheduling, inventory tracking & control, orders, and payroll. More often than not, they include an integrated POS (or a tight integration with a point of sale system offered by a partner vendor).

Beyond these relatively straightforward functions a restaurant management platform might distinguish itself by providing advanced and interpretable analytics and revenue tracking, an attractive and functional mobile app, and support for ecommerce with online orders and delivery support and tracking.

Restaurant Management

Waitbusters

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Waitbusters Dining

Overview

What is Waitbusters Dining?