WatchGuard AuthPoint

WatchGuard AuthPoint

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About TrustRadius Scoring
Score 9.0 out of 100
Top Rated
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WatchGuard AuthPoint

Overview

Recent Reviews

Great 2fa product.

8 out of 10
August 09, 2022
I began using Authpoint for 2fa authentication on our VPN. I plan to tie it to quite a bit more because the push notifications are very …
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Needed Add-On

9 out of 10
June 14, 2022
We carry cyber insurance to further protect our business, employees, and investors. A new requirement was that we have MFA enabled on all …
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quick and easy

10 out of 10
June 06, 2022
All of our employees use WatchGuard AuthPoint to log into our computers every day, as part of a requirement of our cyber security …
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Awards

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Reviewer Pros & Cons

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Pricing

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What is WatchGuard AuthPoint?

WatchGuard AuthPoint is a multi-factor authentication (MFA) service that helps companies keep their assets, information, and user identities secure. Multi-factor authentication solutions can enable organizations to close security gaps that leave companies vulnerable to breaches by adding a layer of…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.watchguard.com/wgrd…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Alternatives Pricing

What is Cisco Secure Access by Duo?

Cisco Secure Access, by Duo is a two-factor authentication system (2FA), acquired by Cisco in October 2018. It provides single sign-on (SSO) and endpoint visibility, as well as access controls and policy controlled adaptive authentication.

What is Azure Active Directory?

Microsoft Azure Active Directory (Azure AD) is a cloud-based identity and access management (IAM) solution supporting restricted access to applications with Azure Multi-Factor Authentication (MFA) built-in, single sign-on (SSO), B2B collaboration controls, self-service password, and integration with…

Features Scorecard

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Product Details

What is WatchGuard AuthPoint?

WatchGuard AuthPoint is a multi-factor authentication (MFA) service that helps companies keep their assets, information, and user identities secure. Multi-factor authentication solutions can enable organizations to close security gaps that leave companies vulnerable to breaches by adding a layer of security beyond just a username and password – without creating a disruptive user experience. AuthPoint’s mobile app makes it easy for users to approve or deny login attempts, according to the vendor, with just a single touch right from their smartphone. WatchGuard’s AuthPoint solution is managed via the Cloud, meaning there’s no expensive hardware to deploy, and can be managed from anywhere using WatchGuard Cloud’s intuitive interface.

WatchGuard AuthPoint Features

  • Supported: Cloud-based Management
  • Supported: User database synchronization (LDAP/AD)
  • Supported: Multi-token support
  • Supported: Windows and macOS secure login
  • Supported: Secure Single-Sign On (SSO)
  • Supported: 3rd Party Integrations
  • Supported: Mobile App
  • Supported: Offline Authentication (with QR codes)

WatchGuard AuthPoint Screenshots

Screenshot of AuthPoint app - tokensScreenshot of Cloud management - dashboardScreenshot of AuthPoint app - push notificationScreenshot of AuthPoint - TokensScreenshot of AuthPoint Sign-In ScreenScreenshot of AuthPoint UsersScreenshot of AuthPoint DashboardScreenshot of AuthPoint Configuration ScreenScreenshot of AuthPoint Activation Screen

WatchGuard AuthPoint Video

WatchGuard AuthPoint Downloadables

WatchGuard AuthPoint Integrations

  • Search Product Integrations: https://www.watchguard.com/wgrd-partners/technology-partners

WatchGuard AuthPoint Competitors

WatchGuard AuthPoint Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web, Any smart phone
Supported CountriesAll
Supported LanguagesEnglish, Spanish, Portuguese, French, German, Dutch, Italian, Japanese, Chinese (Simplified and Traditional), Thai, Korean

Frequently Asked Questions

Google Authenticator, Twilio Authy, and Passly from ID Agent, a Kaseya company are common alternatives for WatchGuard AuthPoint.

Reviewers rate Vendor pre-sale and Vendor post-sale highest, with a score of 9.5.

The most common users of WatchGuard AuthPoint are from Small Businesses (1-50 employees) and the Information Technology & Services industry.

Comparisons

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Reviews

(1-13 of 13)
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Score 10 out of 10
Vetted Review
Reseller
Review Source
I usually get a reply or callback from someone who knows the topic very well and has practical experience with it. I mostly do Watchguard UTM implementation and management to my clients. WG support people are very attentive to my request and very helpful.
Score 10 out of 10
Vetted Review
Reseller
Review Source
I've used WatchGuard support for several issues we've had with their other product offerings, however the support requests for AuthPoint are quite few and far between. The only (not really) exceptional support I can recall would be when I had a small tenant setup for 3 users. AuthPoint was working fine for 2 users but not the 3rd. Going through the logs I could see the error but could not figure out why or where the error was coming from. Speaking with support, they explained that it was the user that had disabled notifcations on their mobile device.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Almost every time I contact WatchGaurd for support, they escalate me to a higher level. Not because there is a problem with their product, it is because I run a pretty complicated and secure configuration, so there are lots of factors at play for any given issue. Support always takes their time with me and my issue to make sure the situation is fully understood and resolved. I regularly learn something new and or higher level about their products every time I call for support.
Score 10 out of 10
Vetted Review
Reseller
Review Source
I had to implement another LDAP source than AD (Microfocus eDirectory). The Support was excelent and didn´t give up till it was runing as expected. That was a cool thing. Me and my customer where happy after all.
Score 9 out of 10
Vetted Review
Reseller
Review Source
The ability to integrate it with Watchguard Cloud on the firebox, we did not know this feature existed untill the use case at the Watchguard support site.
Score 9 out of 10
Vetted Review
Reseller
Review Source
For integration with an not official supported 3rd party application we found an way to integrate it very easy in WatchGuard AuthPoint.
December 20, 2019

AuthPoint for Everyone

Score 10 out of 10
Vetted Review
Reseller
Review Source
We were having an issue with the group settings and WatchGuard was able to remote in and train us on the proper settings that we missed.