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WatchGuard AuthPoint

WatchGuard AuthPoint

Overview

What is WatchGuard AuthPoint?

AuthPoint Total Identity Security provides businesses with a solution to protect user accounts and credentials. With multi-factor authentication, password management, and dark web credential monitoring, AuthPoint mitigates the risks associated with workforce credential attacks. AuthPoint adds an extra layer of security by…

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Recent Reviews

It's Alright

5 out of 10
July 24, 2024
Incentivized
Helps organizations enhance their security by requiring users to provide multiple forms of verification before accessing sensitive systems …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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What is WatchGuard AuthPoint?

AuthPoint Total Identity Security provides businesses with a solution to protect user accounts and credentials. With multi-factor authentication, password management, and dark web credential monitoring, AuthPoint mitigates the risks associated with workforce credential attacks.…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.watchguard.com/wgrd…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is WatchGuard AuthPoint?

AuthPoint Total Identity Security provides businesses with a solution to protect user accounts and credentials. With multi-factor authentication, password management, and dark web credential monitoring, AuthPoint mitigates the risks associated with workforce credential attacks.

AuthPoint adds an extra layer of security by monitoring for potential credential exposure in the dark web for both personal and corporate accounts.

WatchGuard AuthPoint Features

  • Supported: Cloud-based Management
  • Supported: Windows and macOS secure login
  • Supported: Secure Single-Sign On (SSO)
  • Supported: Third-Party Integrations
  • Supported: Mobile App
  • Supported: Synchronization with Active Directory, Azure AD and LDAP
  • Supported: Third-Party and multi-token support
  • Supported: Mobile device DNA / SIM Swap Protection
  • Supported: Self-service secure migration to another device
  • Supported: Customizable authentication and risk policies
  • Supported: Dark web scan of up to three domains
  • Supported: Hardware token with no seed exposure

WatchGuard AuthPoint Screenshots

Screenshot of AuthPoint app - tokensScreenshot of Cloud management - dashboardScreenshot of AuthPoint app - push notificationScreenshot of AuthPoint - TokensScreenshot of AuthPoint Sign-In ScreenScreenshot of AuthPoint UsersScreenshot of AuthPoint DashboardScreenshot of AuthPoint Configuration ScreenScreenshot of AuthPoint Activation ScreenScreenshot of AuthPoint Total Identity Security Password ManagerScreenshot of AuthPoint Total Identity Security Password Manager Shared Credential

WatchGuard AuthPoint Videos

AuthPoint: Multi-Factor Authentication

Watch A live demo of AuthPoint

WatchGuard AuthPoint Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web, Any smart phone
Supported CountriesAll
Supported LanguagesEnglish, Spanish, Portuguese, French, German, Dutch, Italian, Japanese, Chinese (Simplified and Traditional), Thai, Korean

Frequently Asked Questions

Google Authenticator, Passly by ID Agent, and 1Password are common alternatives for WatchGuard AuthPoint.

Reviewers rate Availability and Performance and Product Scalability highest, with a score of 9.1.

The most common users of WatchGuard AuthPoint are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(387)

Attribute Ratings

Reviews

(1-15 of 15)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
When we last renewed our Authpoint licenses, we had 2 activation codes, an older one and a newer one. We wanted to keep the license count of the newer license and add the older license key to extend the duration of the licenses. Also the older license count was higher than the license count of the newer activation key. So we let the older license expire to be able to reduce the license count and then we entered to 2 activation keys. It turns out that we had entered them in the wrong order and the result was that we activated the user count of the wrong activation key (much lees users than we need) and this got a huge duration period! Support resolved this immediately, reset the activations we had made and gave us instructions on how to properly install the license keys!
Score 8 out of 10
Vetted Review
Verified User
Incentivized
At one point when the initial integration of our Fortigate firewall with Authpoint had issues, the Watchguard support assisted the Fortinet support to identify the problem. I was impressed the the Watchguard tech was able to guide the Fortinet tech in solving the problem.
Score 10 out of 10
Vetted Review
ResellerIncentivized
I usually get a reply or callback from someone who knows the topic very well and has practical experience with it. I mostly do Watchguard UTM implementation and management to my clients. WG support people are very attentive to my request and very helpful.
Score 10 out of 10
Vetted Review
ResellerIncentivized
I've used WatchGuard support for several issues we've had with their other product offerings, however the support requests for AuthPoint are quite few and far between. The only (not really) exceptional support I can recall would be when I had a small tenant setup for 3 users. AuthPoint was working fine for 2 users but not the 3rd. Going through the logs I could see the error but could not figure out why or where the error was coming from. Speaking with support, they explained that it was the user that had disabled notifcations on their mobile device.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Almost every time I contact WatchGaurd for support, they escalate me to a higher level. Not because there is a problem with their product, it is because I run a pretty complicated and secure configuration, so there are lots of factors at play for any given issue. Support always takes their time with me and my issue to make sure the situation is fully understood and resolved. I regularly learn something new and or higher level about their products every time I call for support.
Peter Johnson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
ResellerIncentivized
I had to implement another LDAP source than AD (Microfocus eDirectory). The Support was excelent and didn´t give up till it was runing as expected. That was a cool thing. Me and my customer where happy after all.
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