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WatchGuard AuthPoint Reviews

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30 Ratings
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Score 7.9 out of 100
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Reviews (1-18 of 18)

Tyler Fannon | TrustRadius Reviewer
December 23, 2019

AuthPoint Review from a SMB MSP View

Tyler Fannon
Score 9 out of 10
Vetted Review
Reseller
Review Source

Pros and Cons

  • AuthPoint works well with how the MFA process works, setting it up for push, OTP, QR code is excellent for our needs.
  • AuthPoint provides any easy to use interface for deployment needs for new clients.
  • There have been some issues we've had with deployment, for instance, removing a PC from the domain then does not let you log in as a local user - this is more of an inconvenience considering this application should be removed prior to domain removal (lesson learned).
  • Have noticed some times the push requests are slow to come through and the timeout period needs to be adjusted to make sure you can log in - not huge impact.
Read Tyler Fannon's full review
Scott Morin | TrustRadius Reviewer
December 23, 2019

A long overdue solution.

Scott Morin
Score 9 out of 10
Vetted Review
Reseller
Review Source

Pros and Cons

  • The AuthPoint Cloud Dashboard Streamlines the implementation of MFA across multiple platforms.
  • As a Managed IT Services company, it is a huge time savings, that all AuthPoint clients can easily be managed for a single logon to the WatchGuard cloud.
  • Although the management dashboard is not difficult to work with once you learn your way around. However, it is far from intuitive.
  • The documentation is disjointed and at times very difficult to follow. For example, acronyms are used extensively in the AuthPoint Quick start Guide. Many of these acronyms are not clearly explained and assume the user has a relatively high level of preexisting knowledge.
Read Scott Morin's full review
William Hammond | TrustRadius Reviewer
December 14, 2019

AuthPoint Review

William Hammond
Score 9 out of 10
Vetted Review
Reseller
Review Source

Pros and Cons

  • Add's additional hardware/software to be in the hands of the employee at the time of connection.
  • Reduces risk of easily compromised passwords and user IDs.
  • We had some minor issues in the beta phase, but the current product has no issues with our usage model.
Read William Hammond's full review
Tristan Colo | TrustRadius Reviewer
December 13, 2019

AuthPoint - The future for MSPs that deploy MFA

Tristan Colo
Score 8 out of 10
Vetted Review
Reseller
Review Source

Pros and Cons

  • Multi-tenant Management
  • Simplicity to deploy
  • License procurement process could use some work for clients who are existing in the cloud portal. If you don't manually create the client in the cloud portal you are unable to assign licenses from Master provider account.
  • Needs some work on allowing the ability to MFA certain users on certain products, but not all users. Most AuthPoint integrations currently only support an all-or-nothing scenario.
Read Tristan Colo's full review
Richard Perlstein | TrustRadius Reviewer
December 12, 2019

AuthPoint MFA: A winning solution

Richard Perlstein
Score 10 out of 10
Vetted Review
Reseller
Review Source

Pros and Cons

  • Most customers like the availability of OTP, Push, or QR Codes.
  • They can use AuthPoint App for other tokens.
  • It has all the features that I find useful and they added hardware tokens as well.
  • They could change the logon app. It caused a bit of confusion when installing.
Read Richard Perlstein's full review
Greg Merideth | TrustRadius Reviewer
December 04, 2019

WatchGuard Authpoint: a great product with room to improve.

Greg Merideth
Score 9 out of 10
Vetted Review
Reseller
Review Source

Pros and Cons

  • SSL/VPN authentication.
  • Domain authentication with both code and push challenges.
  • Reporting/tracking through WGC are great.
  • Implementing AuthPoint for AWS/Office 365 were a challenge.
  • Spotty cellular areas can cause repeated account lockouts.
  • Notification of delivery delays are critical.
Read Greg Merideth's full review
Anonymous | TrustRadius Reviewer
December 13, 2019

If you don't have MFA, you're doing it wrong. Do it right with AuthPoint.

Verified User
Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • WatchGuard Authpoint's push notifications are really easy to use
  • Migrating 3rd party tokens was really easy when getting a new mobile device
  • The online portal seems a little confusing - specific pre-requisites seem like they could be removed or resolved differently, i.e., having the windows username match the username in WatchGuard AuthPoint.
Read this authenticated review
Anonymous | TrustRadius Reviewer
December 10, 2019

WatchGuard AuthPoint First Implementation Review

Verified User
Score 8 out of 10
Vetted Review
Reseller
Review Source

Pros and Cons

  • MFA for Office 365 **Without shared mailboxes and calendars**
  • MFA for Windows logon
  • The initial portal setup for MSPs is cumbersome and not well documented.
  • There are issues with Office 365 integration, specifically shared calendars and mailboxes.
Read this authenticated review
Anonymous | TrustRadius Reviewer
December 05, 2019

Solid MFA solution

Verified User
Score 8 out of 10
Vetted Review
Reseller
Review Source

Pros and Cons

  • Integrated with WatchGuard firewalls.
  • Integrates with Active Directory.
  • Integrates with Windows Logins.
  • Integration with WatchGuard's IKEv2 VPN does not work with Active Directory/RADIUS authentication, where it does work with SSL VPN.
Read this authenticated review

WatchGuard AuthPoint Scorecard Summary

Likelihood to Recommend (30)
7.9
Likelihood to Renew (1)
9.1
Usability (1)
9.1
Support Rating (18)
8.2
Implementation Rating (1)
9.1

About WatchGuard AuthPoint

WatchGuard AuthPoint is a multi-factor authentication (MFA) service that helps companies keep their assets, information, and user identities secure. Multi-factor authentication solutions can enable organizations to close security gaps that leave companies vulnerable to breaches by adding a layer of security beyond just a username and password – without creating a disruptive user experience. AuthPoint’s mobile app makes it easy for users to approve or deny login attempts, according to the vendor, with just a single touch right from their smartphone. WatchGuard’s AuthPoint solution is managed via the Cloud, meaning there’s no expensive hardware to deploy, and can be managed from anywhere using WatchGuard Cloud’s intuitive interface.
Categories:  Identity Management,  Single Sign-On,  Authentication

WatchGuard AuthPoint Features

Has featureCloud-based Management
Has featureUser database synchronization (LDAP/AD)
Has featureMulti-token support
Has featureWindows and macOS secure login
Has featureSecure Single-Sign On (SSO)
Has feature3rd Party Integrations
Has featureMobile App
Has featureOffline Authentication (with QR codes)

WatchGuard AuthPoint Screenshots

WatchGuard AuthPoint Integrations

Search Product Integrations: https://www.watchguard.com/wgrd-partners/technology-partners

WatchGuard AuthPoint Competitors

Pricing

  • Has featureFree Trial Available?Yes
  • Has featureFree or Freemium Version Available?Yes
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No

WatchGuard AuthPoint Support Options

 Free VersionPaid Version
Live Chat
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar
Phone
Email

WatchGuard AuthPoint Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android, Windows Phone, Blackberry, Mobile Web, Any smart phone
Supported Countries:All
Supported Languages: English, Spanish, Portuguese, French, German, Dutch, Italian, Japanese, Chinese (Simplified and Traditional), Thai, Korean