WatchGuard AuthPoint

Ease of administration

Ease of access

Cloud based that makes it so flexible for IT administrators

Access to support

Authpoint could improve the monitoring feature

Authpoint could improve the user connection logs

Authpoint could improve the user self service reset password feature

Uptime

Zero Issues

Consisten user experience

I wouldn't hate it if AuthPoint were able to offer a google or microsoft authentication model.

Only one device allowed to have each token.

Online token requirement for push notifications adds extra security.

Very fast authentication.

Firebox-DB users can't use AuthPoint as second form of authentication e.g., authenticate Firebox-DB users with their local password and then use AuthPoint push notification.

AuthPoint authentication responses are not bound to a specific authentication request. The correlation between the authentication response and the authentication request is purely time based. Any authentication response for a specific user that is received in a specific time frame since the request was made is accepted as a valid response, even if it belongs to another authentication attempt!!! This does leave room for error and exploits.

There are no AuthPoint password complexity policies that can be enforced to the AuthPoint users.

There is no setting for each company to enforce a password reset of all company AuthPoint users every xx days.

Authentication to VPN

Easy enrollment of user

East management of client

Quick authentication to WatchGuard firewall

MFA

Securing our servers and desktops.

Securing our VPN.

renewing license

You can use it to connect to VPN by setting up WatchGuard firewall

You can deploy it with Citrix Storefront to connect to your infrastructure

You can also use it to login to your own pc with Windows 10 or 11

It's easy to setup it on a cloud console but there isn't a wizard procedure

You can't use it almost everywhere as Microsoft Authenticator or Google Authenticator

You can't use it for all operating system

VPN

Portal Access

Management

Simple MFA deployment on VPNs

Active directory integration for more complex deployments / lower admin overhead after implementation

Ability to deploy with user id DB in cloud for smaller / simpler deployments

Have had issues where Firebox comes "disconnected" from the cloud, which results in VPN functionality outage

Mobile app does not always provide push notifications, even with sufficient device permissions - We train users to open the app when attempting to auth

I am not sure if 3rd party authenticators are supported, possible they are and I'm unaware, but this would be a nice feature, occasionally receive objections to installation on personal devices

configuration

administation

intuiution

authentication

authorization

MFA

app protection

tokens

graphics

design

animation

2fa

Send confirmation emails quickly

Easy to use interface

Getting to Authpoint administration is buried in the menu

Provide a dark mode option

Allow same email to be used with multiple users

Works well with the free Authpoint client and the OpenVPN clinet.

Token management is simple and hosted completely in the cloud to reduce overall complexity

Setup was simple and and staighforward

Suppports several authentication methods we have used both RADIUS and SAML effectively, but ADFS, IDP, RDWeb, and RESTful API, and other custom apps are supported.

Geofencing for RDP has been very useful as it is independant of our firewall geofencing. This is quite useful for organizations like us who do not Geofence at at the firewall level so as to provide global access to resources on the DMZ.

Authpoint can integrate with other vendors firewalls, but this is not easily set up. The company could provide better support when customers who need to use a firewall from a third party vendor.

The Authpoint native desktop client can fail and need it processes killed at the OS level. At time only a restart can restore functionality. This occurs on about .05% of the connections

Thought the actual setup is fairly simple the documentation is mediocre.

Easy to use interface

User Management is easily understood

users have adapted fairly easy not a lot of push back

Users complain that they have to authenticate multiple time on login. It should only be once.

Better user instructions on login screens, some users had trouble the first time logging in with authpoint

better Notification if tokens are out of sync or just can't be assigned to a user

VPN

Single Sign on

MFA

Maybe some instruction on how to Change the VPN password once it changes in Active Directory

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Non-intrusive 2-factor authentication.

Secure access.

Ease of use.

Slightly more streamlined interface.

Integrate with other tools.

Provide easy to use interface

Offer flexible management

Allow sort of third party codes

Integrate with various hardware token vendors

MFA

quick push notifications that don't delay

keeping security at the forefront of our network models

single sign on capability

I have yet to find anything

this product already works great

it does exactly what it is intended to do and does it well

I would like to see an option for more of the fields to populate across different feature segments when programming

Can manage multiple SAMLs and other services that support two-factor authentication--one app for many services.

WatchGuard AuthPoint can be used for many or all services from WatchGuard appliances.

The software is useful for companies that have already WatchGuard products in use but also for someone who only wants a fast and secure token for securing web logins.

Authentication on Windows servers and PC.

Management is confusing if you never worked with WatchGuard Cloud.

Simple to use for MFA

Easy to integrate with Windows login for RDP

good documentation

integrates well with lots of other systems

maybe a feature to alert the system admin when your having a problem with your token

some how make it easier for end users to move mobile phones

Push Notifications

Protection of Windows and mac computer with Logon app

Easy of use for IT administrators

Ability to convert service provider accounts back to normal customer accounts

The ability to disable the change 6-digit passhprase when users only use the push option

The ability to brand the app to own color/logo

Ease of use

Physical Tokens

Managabilities of users between clients

Putting users into bypass mode so if they aren't setup or are using a device that may not need them to authenticate.

Ease of use.

Lots of options for application support.

Integrates well with other Watchguard products.

Lack of OTP support.

Flexibility for non-standard AD integration.

Better documentation for third-party VPN integration.

securely connect to our environment

easy of use

a good secure portal to share app and information

the cost: better if there are no extra cost, included in watchguard

Protect connections

Protect end users

Protect the company infranstructure

Ease to deploy

The monitoring feature could be better

The user logging detail could be better

Access control

Easy of deployment

Deployment flexibility

Right price

Implement external tokens

Implement MFA with coordinate cards

Possibility of deployment on-prem