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WatchGuard AuthPoint

WatchGuard AuthPoint

Overview

What is WatchGuard AuthPoint?

AuthPoint Total Identity Security provides businesses with a solution to protect user accounts and credentials. With multi-factor authentication, password management, and dark web credential monitoring, AuthPoint mitigates the risks associated with workforce credential attacks. AuthPoint adds an extra layer of security by…

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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What is WatchGuard AuthPoint?

AuthPoint Total Identity Security provides businesses with a solution to protect user accounts and credentials. With multi-factor authentication, password management, and dark web credential monitoring, AuthPoint mitigates the risks associated with workforce credential attacks.…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.watchguard.com/wgrd…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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What is Microsoft Entra ID?

Microsoft Entra ID (formerly Microsoft Azure Active Directory or Azure AD) is a cloud-based identity and access management (IAM) solution supporting restricted access to applications with Azure Multi-Factor Authentication (MFA) built-in, single sign-on (SSO), B2B collaboration controls, self…

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Product Details

What is WatchGuard AuthPoint?

AuthPoint Total Identity Security provides businesses with a solution to protect user accounts and credentials. With multi-factor authentication, password management, and dark web credential monitoring, AuthPoint mitigates the risks associated with workforce credential attacks.

AuthPoint adds an extra layer of security by monitoring for potential credential exposure in the dark web for both personal and corporate accounts.

WatchGuard AuthPoint Features

  • Supported: Cloud-based Management
  • Supported: Windows and macOS secure login
  • Supported: Secure Single-Sign On (SSO)
  • Supported: Third-Party Integrations
  • Supported: Mobile App
  • Supported: Synchronization with Active Directory, Azure AD and LDAP
  • Supported: Third-Party and multi-token support
  • Supported: Mobile device DNA / SIM Swap Protection
  • Supported: Self-service secure migration to another device
  • Supported: Customizable authentication and risk policies
  • Supported: Dark web scan of up to three domains
  • Supported: Hardware token with no seed exposure

WatchGuard AuthPoint Screenshots

Screenshot of AuthPoint app - tokensScreenshot of Cloud management - dashboardScreenshot of AuthPoint app - push notificationScreenshot of AuthPoint - TokensScreenshot of AuthPoint Sign-In ScreenScreenshot of AuthPoint UsersScreenshot of AuthPoint DashboardScreenshot of AuthPoint Configuration ScreenScreenshot of AuthPoint Activation ScreenScreenshot of AuthPoint Total Identity Security Password ManagerScreenshot of AuthPoint Total Identity Security Password Manager Shared Credential

WatchGuard AuthPoint Videos

AuthPoint: Multi-Factor Authentication

Watch A live demo of AuthPoint

WatchGuard AuthPoint Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web, Any smart phone
Supported CountriesAll
Supported LanguagesEnglish, Spanish, Portuguese, French, German, Dutch, Italian, Japanese, Chinese (Simplified and Traditional), Thai, Korean

Frequently Asked Questions

Google Authenticator, Passly by ID Agent, and 1Password are common alternatives for WatchGuard AuthPoint.

Reviewers rate Vendor pre-sale and Vendor post-sale highest, with a score of 9.6.

The most common users of WatchGuard AuthPoint are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(372)

Attribute Ratings

Reviews

(1-25 of 51)
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January 10, 2024

AuthPoint Module Review

Marco Cavuoto | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Anytime there is a problem or technical difficulty with WacthGuard AuthPoint the support team is always ready to help. They let you understand where the problem is and how to solve it in no time. They are very prepared, they know what they are doing and also teach you for future problems.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The support is very fast. If your problem is complex, sometimes it's directly escalated to the second level within the first answer. You don't need to explain anything multiple times. All of our tickets in the past were resolved by the support.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
WatchGuard AuthPoint has never failed since our implementation. It provides superb value at a good price point for its' users to secure their existing systems. Probably the only complaint is the requirement of AuthPoint Gateway for some 3rd party integrations.
Score 10 out of 10
Vetted Review
ResellerIncentivized
Support is knowledgeable and i usually get a quick help. Sometimes it takes longer to react to bug reports or if there is a more complex issue. Watchguard automatically escalates cases to engineering if needed.
Score 10 out of 10
Vetted Review
ResellerIncentivized
I would give a 10 but initial response can be a hit or miss. Sometimes they respond very quickly and other times it takes several hours. I have never had an issue go unresolved though and it is almost always resolved very quickly. Support is always helpful, courteous, and knowledgeable.
Score 9 out of 10
Vetted Review
ResellerIncentivized
In the case that support from WatchGuard is required, whether it be deploying to a bespoke application or product, or maintaining an existing product - WatchGuard support is fast and efficient. From logging the ticket (which is easy AND comprehensive) to getting it resolved, WatchGuard makes it easy allowing you to select how and when you want to be contacted.
Score 9 out of 10
Vetted Review
ResellerIncentivized
WatchGuard support is always quick and reliable. They have urgency levels that you are able to select when creating your support ticket, and they respond in accordance to the severity that you have set. I have never had an issue with getting someone on the phone in the same business day, even for very low priority issues.
Shameer Shahab | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
WatchGuard phone and online support has always been excellent. Every issue I've ever had reaches resolution within a reasonable time. Their representatives I have worked with have almost all been very knowledgeable and helpful.
Score 9 out of 10
Vetted Review
ResellerIncentivized
WatchGuard support is always top-notch. They respond quickly and concisely, and don't treat you like a fool. We know that if we engage WatchGuard support our problems will be resolved quickly with a person who actually knows what they are doing, and speaks English well enough to be easily understood.
October 04, 2020

AuthPoint is for you!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We have had numerous support cases with WatchGuard and their US based support team. In each and every interaction we are able to get directly to the help we need without having to sit on hold for an indeterminate amount of time. Once we talk with an engineer or support personnel they are able to resolve our issues quickly and provide additional information so we can avoid pitfalls in the future.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
WatchGuard Support has always been very good, fast response and knowledgeable staff make quick work of any challenges we run into during deployments and troubleshooting "strange" issues that clients find themselves in.
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