Watchman Monitoring Reviews

2 Ratings
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Score 10.0 out of 100

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February 04, 2021
Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
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Watchman Monitoring is deployed across not only our internal fleet, but we install it on every computer we manage for clients. Every computer that Virtua Computers manages, has Watchman Monitoring on it. We do this so we can get specifications on the computer and a quick health check, and then in the long run know when something is wrong with a particular unit.
  • Super easy to deploy.
  • Integrates well with ZenDesk and YourComputerInventory.com.
  • Website is very clear and email to manage.
  • Support is awesome.
  • Super lightweight package.
  • Would like to see non-computer deployment agent - such as Synology.
  • Since it's mainly reporting, this isn't necessary improvement, but it would be good if it can receive data - so in case we can't ping a machine, maybe use Watchman as a backdoor - but that would go against it's main principles.
If you are in IT consulting or manage any fleet of computers, both Mac and PC (and yes Linux) - you should have this installed. It will be able to provide you the information needed to repair computers and avoid productivity loss by users.
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Watchman Monitoring Scorecard Summary

Feature Scorecard Summary

Remote monitoring (1)
10
Multi-device monitoring (1)
10
Automated alerts and notifications (1)
9
Software and hardware inventory (1)
7
Customizable reporting (1)
7
Risk analysis (1)
8

What is Watchman Monitoring?

Watchman Monitoring is a read-only IT Alerting, hardware monitoring, & high-availability beacon reporting SaaS designed for resale by IT professionals looking to provide proactive support to their offerings. The Watchman Monitoring Client has a single focus: to detect and report issues.

Watchman Monitoring Features

Has featureProactive Computer, Server, & Hardware Monitoring
Has featureRead-only IT Alerting
Has featureHigh-Availability Beacon Reporting
Has featureIn-Taskbar Contact Menu
Has featureUser-Defined Expiration Tracking
Has featureAsset Discovery & Inventory Reporting
Has featureSynology NAS Devices Monitoring
Has featureAntivirus/Malware & Backup Software Monitoring
Has featureBidirectional Customer Support Ticket Management

Watchman Monitoring Screenshots

Watchman Monitoring Video

What is Watchman Monitoring?

Watchman Monitoring Integrations

Addigy, Datto Autotask PSA, ConnectWise Manage, FileMaker Pro, TeamViewer, Zendesk Support Suite, LogMeIn Central, IT Glue, Jamf Pro, ConnectWise Control (formerly ScreenConnect), N-able RMM (formerly Solarwinds RMM), Bomgar, Kandji, Other World Computing, Repairshop, Your Computer Inventory, GSX, Simplehelp, Gruntwork, Zentral

Watchman Monitoring Competitors

Watchman Monitoring Pricing

  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No
On-premise EditionPricing DetailsTerms
Watchman Monitoring$79.00Up to 25 Devices
Watchman Monitoring$199.00Up to 1500 Devices
Watchman Monitoring$299.00Over 1500 Devices
SaaS EditionPricing DetailsTerms
Watchman Monitoring$79.00Up to 25 Devices
Watchman Monitoring$199.00Up to 1500 Devices
Watchman Monitoring$299.00Over 1500 Devices

Watchman Monitoring Customer Size Distribution

Consumers
0%
Small Businesses (1-50 employees)
40%
Mid-Size Companies (51-500 employees)
50%
Enterprises (> 500 employees)
10%

Watchman Monitoring Support Options

 Free VersionPaid Version
Email
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar
Phone
Live Chat
Forum/Community

Watchman Monitoring Technical Details

Deployment Types:On-premise, SaaS
Operating Systems: Windows, Linux, Mac, Synology
Mobile Application:No
Supported Countries:Globally Available
Supported Languages: English