You will not get paid for several business days and can't talk to a live person about it.
Use Cases and Deployment Scope
I use Wave through my consulting practice Lough Nonprofit Consulting.
Pros
- Easy to add and categorize expenses
- Easy to create invoices
Cons
- You will not get your payment for over 7 business days even though your customer had the funds removed from its account the first business day you were paid by the customer.
- You cannot talk to a live person on a telephone or by chat. You can only email and wait 24 hours for a response.
- The stress level is through the roof knowing your customer has paid you but Wave will not release the funds. Also, you know it’s not your bank because all other non Wave ACH payments in same bank you receive in 1 day.
Return on Investment
- I am so stressed out about when my income is coming in so very negative. I have no idea when I’m getting my payment. I should have received my payment 5 days ago and I am getting no support or help from Wave to receive it. It’s literally stuck in limbo just endlessly “processing.”
Usability
Alternatives Considered
QuickBooks Online
Other Software Used
GiveSmart, Adobe Acrobat, QuickBooks Online



