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Filter 11 vetted Wayk Now reviews and ratings
Reviews (1-10 of 10)
September 10, 2019
Another Outstanding Offering From Devolutions
I'm currently using Wayk Now in my business mainly for remote assist sessions with clients that call the helpdesk and need remote support via a remote session. It allows quick access to the client's machine after running them through where to download it and then to run it and read out the ID code so I can connect to their Wayk Now from mine.
- Wayk Now has 3 authentication methods to use when connecting in to a remote Wayk Now instance - Secure Remote Password (the app password), Secure Remote Delegation (the OS credentials which is used to gain elevated rights should they be required) and finally Prompt for Permission which is very handy if your client isn't IT literate so they just get a prompt to click on to authenticate with the app that way. From what I've seen in other remote assist apps, this is fairly unique.
- Another new feature that I think gives Wayk a slight edge over the competition is a new graphics codec for the video feed from the client app called GFWX. Again its certainly a unique take on this problem of streaming the video to the client ends app. Basically it means that the image quality is a lot better for a lot less bandwidth because of the codec's compression.
- The last point that Wayk Now does well is its integration with the other Devolutions products such as Remote Desktop Manager in which you can create Wayk Now session entries so that you can build up a DB of your clients/your own unattended Wayk Now instances that you can open from within RDM.
- I will say that Wayk Now is still a very young product so it's still a bit rough around the edges, but Devolutions is updating Wayk Now with fixes and improvements and new features at an incredibly rapid pace. So it's worth sticking with it even if you feel its lacking in some areas.
- We still do not have the ability to start a remote assist session from a web page/URL like you can with some of the competition's products. But I'm hoping that will come very soon.
I use it to access a few systems in our environment. I do not use it too much since we have to have people on the other computer giving us the access. Only IT uses this application in our environment because the other employees do not need the remote access that we do.
- Quick, very fast processing
- Reliable, can be used more than once without issues
- Easy to use, simple interface and straightforward
- Doesn't allow users to take control without intervention on the other computer.
- Needs both an ID and a passcode like TeamViewer.
- Needs to be installed manually
May 03, 2019
The lightweight and fast Remote Desktop winner
I am a seasoned user of Devolutions' product Remote Desktop Manager which is excellent but also needed a lightweight and efficient tool to connect with locations around the world. Wayk Now has a very small footprint (under 5 MB), and installs very fast and allows for just a single click to connect to a remote station. It also integrates directly with Remote Desktop Manager so you can save your frequently used connections. It's a huge time saver and is very reliable.
- It has a small footprint
- Ease of setup and connections to remote computers
- Very fast load time
- Ability to set firewall rules on the client and host more efficiently
I am using Wayk Now to do shared desktop support when working on our servers with another user at the local site. It allows me to see what the other user is doing so I can help correct the situation that the user is unable to— be it due to access permissions, user knowledge, or other constraints.
- Wayk Now makes it really easy to use by having only a few items in view.
- It is fairly easy to configure and even allows connectivity through firewalls.
- It maintains the connection, even over a relatively low bandwidth connection.
- Requires an agent install on the remote computer (or a full Wayk install). Would like to see a tool that allowed someone to connect to my WAYK invite, and use the services remotely so that it is a true no-touch on the remote server.
- Limited feature set (by design, but if you are looking for a full featured remote support product, this probably isn't it). Of course since this is by design it could be considered a pro.
I started out using Devolution's Remote Desktop Manager, which I like a lot! It made my professional life so much easier. But where RDM has its shortcomings (at least for what I use it for), we can overcome it by using Wayk Now. It is absolutely a great product! So easy to connect to our customers with a single click. Especially the integration with RDM, which holds even more remote sessions to our customers, it quickly became crucial in our organization. I can honestly recommend Wayk Now to everyone struggling connecting to computers or servers over the internet.
- Once installed on a computer or server (and connected to the internet), it's just a single click to connect to that server or computer.
- Very lightweight application, just a couple of MBs.
- The possibility to create a customer application with the company logo.
- Sometimes firewall rules need to be created in order to make the connection work.
April 30, 2019
Great software from trendy company!
Wayk Now is used by the IT department for supporting users remotely and for accessing our own systems while on on-site repairs. It makes resources available that are remote by allowing us to access our computers like they are with us even though they may be on the other side of the campus.
- Remote access to PC
- Multiple display access
- Easy install by non-technical users.
- It was initially somewhat expensive.
The primary software used by my department to remote control computers of employees for support purpose doesn't not support Linux. We had to find an alternative. Wayk works very nice, but we mainly use it for Linux since it is still in a very early stage. We heard that many features are coming, and we can expect to replace our solution by Wayk in the future.
- Compression is very fast, and low CPU Usage.
- Clean, easy to understand
- Multi Platform (Windows, Mac, Linux, with mobile client...)
- They don't have unattended access yet.
- We don't like the feature where they can share their "number" and have someone not from the company access their computers.
I'm using Wayk Now to connect to my work PC from home. I also use it to connect to my home PC from the office. I connect to my work PC to fix issues after hours. I also connect to my home PC to test things in my home lab. I'm able to connect from my laptop, my tablet, or my phone!
- Very simple setup!
- Ease of Use
- Great remote control of remote PC
- Ports need to be opened/allowed through a firewall for use.
- Doesn't remember previously connections.
- No Ability to search for connections by name.
May 18, 2018
Wayk now, one of the best remote support tools
I use Wayk Now in place of TeamViewer for remote support of family and friends' computers. The installer is fast and simple, and the interface is easy to navigate and explain to those less tech savvy over the phone.
- Easy to install
- Simple to navigate UI
- Easy to explain over the phone
- Requires admin rights to run, even after installed
We began to deploy Wayk, by using the free version to support our users. Currently, it's being used by our IT team. The problem is the price, first, and second, an amazingly simple to use the tool. We may connect with every user, partners and recommend to install it quickly. And, help the user. No matter where the user is.
- Speedup support
- Cost not much
- Simple and easy to use interface
- Easier to deploy
- More automation in managing systems
- Smaller package
Wayk Now Scorecard Summary
Feature Scorecard Summary
About Wayk Now
Categories: Remote Desktop
Wayk Now Screenshots
Wayk Now Competitors
Pricing
- Has featureFree Trial Available?Yes
- Has featureFree or Freemium Version Available?Yes
- Has featurePremium Consulting/Integration Services Available?Yes
- Entry-level set up fee?No
| Edition | Pricing Details | Terms |
|---|---|---|
| User License | 149.99 | Per User |
| Site License | 3499.99 | Unlimited Users, Single Site |
| Country License | Contact Us | Unlimited Users, Multiples Sites, Single Country |
| Global License | Contact Us | Unlimited Users, Multiples Sites, Worldwide |
Wayk Now Support Options
| Free Version | Paid Version | |
|---|---|---|
| Live Chat | ||
| Forum/Community | ||
| FAQ/Knowledgebase | ||
| Social Media | ||
| Video Tutorials / Webinar | ||
| Phone |
Wayk Now Technical Details
| Deployment Types: | On-premise |
|---|---|
| Operating Systems: | Windows, Linux, Mac |
| Mobile Application: | Apple iOS, Android |
| Supported Countries: | Worldwide |
| Supported Languages: | English, French |