Web+Center is Worth Checking Out
Pros
- Work orders or tickets. Easy to create, search and reference in the future.
- Asset management. Keep track of all your assets, who they are assigned to, purchase date, price, vendor. Assets can also be linked to work orders so you can reference the number of issues you had with a particular device.
- Projects are a nice feature. If you have a project that involves work spanning multiple work orders, you can add them to a project and have all information in one location without the need to spend hours searching for each work order associated with a large job.
Cons
- I have read reviews where some people comment that the interface "looks dated". I am a believer in function over form. The interface is just eye candy and if it works well, why would you want to re-code software just to make it look different? I like the interface and can quickly find the functions I need. As for room for improvement? Well, that would depend on your location and what types of data you prefer to have access to. For me, the program is great the way it is.
Return on Investment
- I looked for years trying to find a great software package that did not require a loan to purchase. Web+Center was the perfect fit. Pricing is very affordable even for very small organizations. It is dependent on the number of technicians, not the number of customers.
