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WebEngage Reviews

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    About WebEngage

    WebEngage calls itself a multi-channel user engagement platform. It automates communication across a user's lifecycle and helps companies send messages via these channels:

    • Web Messages
    • In-app Messages
    • Push Notifications
    • Web Push Notification
    • Email Marketing
    • SMS Marketing
    • Facebook Remarketing
    According to the vendor, cross-device tracking helps keep communication coherent and contextual, making the experience personalised and relevant. Integration with WebEngage is a one-time job and requires minimal assistance. Once the SDKs are integrated, the data starts to flow into WebEngage, making it measurable and actionable.

    WebEngage also offers what they call "Rolling Segments", meaning criteria can be defined dynamically rather than on the basis of queries. Companies can segment audiences by:
    • Who they are - User attributes
    • What they do - User behaviour
    • How they reach you - Technology they use
    Categories:  Email Marketing,  Push Notifications,  Marketing Automation

    WebEngage Features

    Email & Online Marketing Features
    Does not have featureWYSIWYG email editor
    Has featureDynamic content
    Has featureAbility to test dynamic content
    Does not have featureLanding pages
    Does not have featureA/B testing
    Has featureMobile optimization
    Has featureEmail deliverability
    Has featureList management
    Has featureTriggered drip sequences
    Lead Management Features
    Has featureLead nurturing
    Does not have featureLead scoring and grading
    Does not have featureData quality management
    Has featureAutomated sales alerts and tasks
    Campaign Management Features
    Has featureCalendaring
    Has featureEvent/webinar marketing
    Social Media Marketing Features
    Does not have featureSocial sharing and campaigns
    Does not have featureSocial profile integration
    Reporting & Analytics Features
    Has featureDashboards
    Has featureStandard reports
    Has featureCustom reports
    Platform & Infrastructure Features
    Has featureAPI
    Has featureRole-based workflow & approvals
    Has featureCustomizability
    Has featureIntegration with Salesforce.com
    Does not have featureIntegration with Microsoft Dynamics CRM
    Does not have featureIntegration with SugarCRM
    Additional Features
    Has featureIntegration with Mandrill
    Has featureIntegration with SES

    WebEngage Screenshots

    WebEngage Integrations

    WebEngage Competitors

    Pricing

    • Has featureFree Trial Available?Yes
    • Has featureFree or Freemium Version Available?Yes
    • Has featurePremium Consulting/Integration Services Available?Yes
    • Entry-level set up fee?No

    Pricing is customised according to the customer usage and requirement. Contact support@webengage.com to know more about pricing plans.

    WebEngage Support Options

     Free VersionPaid Version
    Phone
    Live Chat
    Email
    Forum/Community
    FAQ/Knowledgebase
    Video Tutorials / Webinar

    WebEngage Technical Details

    Deployment Types:SaaS
    Operating Systems: Unspecified
    Mobile Application:Apple iOS, Android, Mobile Web
    Supported Countries:US, UK, India, Russia, Australia, UAE, Latin America