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September 20, 2020
WebEngage is an integral part of marketing in our organization and is used extensively used by various departments. This tool has been successfully shaping most of our marketing activities and has been a Revenue driver for the organization. This has helped in better acquisition and retention of the users and has boosted revenue for sure.
- Ease in creating user journeys.
- Easy implementation of APIs.
- Good reporting dashboard and scheduling features.
- Segmentation of the users is easy.
- Relays
- Onsite should have more options of templates.
- Backend support for better reachability of the channels.
- Cohort studies should be more customizable.
WebEngage Scorecard Summary
Feature Scorecard Summary
What is WebEngage?
WebEngage calls itself a multi-channel user engagement platform. It automates communication across a user's lifecycle and helps companies send messages via these channels:
- Web Messages
- In-app Messages
- Push Notifications
- Web Push Notification
- Email Marketing
- SMS Marketing
- Facebook Remarketing
WebEngage also offers what they call "Rolling Segments", meaning criteria can be defined dynamically rather than on the basis of queries. Companies can segment audiences by:
- Who they are - User attributes
- What they do - User behaviour
- How they reach you - Technology they use
WebEngage Screenshots
WebEngage Video
Webengage "Journey Designer" explainer video
WebEngage Integrations
Mailchimp Transactional Email (Mandrill), Amazon Simple Email Service, Salesforce CRM
WebEngage Competitors
WebEngage Pricing
- Has featureFree Trial Available?Yes
- Has featureFree or Freemium Version Available?Yes
- Has featurePremium Consulting/Integration Services Available?Yes
- Entry-level set up fee?No
Pricing is customised according to the customer usage and requirement. Contact support@webengage.com to know more about pricing plans.
WebEngage Support Options
Free Version | Paid Version | |
---|---|---|
Phone | ||
Live Chat | ||
Forum/Community | ||
FAQ/Knowledgebase | ||
Video Tutorials / Webinar |
WebEngage Technical Details
Deployment Types: | SaaS |
---|---|
Operating Systems: | Unspecified |
Mobile Application: | Apple iOS, Android, Mobile Web |
Supported Countries: | US, UK, India, Russia, Australia, UAE, Latin America |