Name: Web1on1
Price: 99 USD
Author: Web1on1

Help Desk

Live Chat

Web and Video Conferencing

Customer Support

AI Development

Image Recognition

Version Control

Development

Business Intelligence (BI)

Collaboration

Enterprise Legal Management

Transportation & Logistics

Workflow

Enterprise

Accounting

Anti-Money Laundering (AML)

Investor Relations

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

HR Service Delivery

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Cloud Brokers

Cloud Storage

Converged Network Adapters (CNAs)

Custom Software Development Services

Data Integration

Data Privacy Management

Database Load Balancing

Density-Optimized Servers

Fraud Detection

Governance, Risk & Compliance

Integration Platform as a Service (iPaaS)

Migration

Mobile Application Performance Monitoring  (APM)

Network Performance Monitoring

NoSQL Databases

Privileged Access Management

Release Management

Server Management

Tape Storage

Time Series Databases

Unified Endpoint Management (UEM)

Information Technology

A/B Testing

AI Writing Assistant Software

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Customer Experience Management

Customer Journey Mapping

Digital Experience Intelligence

Digital Rewards

Email Marketing

Marketing Automation

Mobile Advertising

Press Release Management

Product Information Management (PIM)

Product Intelligence

Social Media Management

Survey & Forms Building

Tag Management

Video Collaboration

Web Analytics

Marketing

Project Management

Professional Services

Customer Communication Management

Customer Relationship Management (CRM)

Headless eCommerce

eCommerce Analytics

Sales

Animation

Computer-Aided Design (CAD)

Construction Workforce Management

Loan Servicing

Patient Engagement

Vertical-Specific

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Web1on1 is a conversation platform built specifically for the automotive industry. According to the vendor, it aims to simplify communication between dealerships and customers by providing a centralized platform for seamless messaging across various channels. This solution is intended for car sales advisors, service advisors, dealer marketers, customer care teams, and car brands of all sizes.

## Key Features

**Sales Hub**: According to the vendor, this feature allows dealerships to generate qualified leads by integrating a live chat widget and WhatsApp icon into their websites. AI chatbots are used to qualify leads, and sales conversations can be conducted on channels such as WhatsApp, SMS, Facebook Messenger, and Google Business Messages.

**Aftersales Hub**: The vendor claims that this feature enhances the aftersales experience by enabling dealerships to capture service bookings through a live chat widget and WhatsApp icon on their websites. Communication during the service process is streamlined via WhatsApp, and customers are notified when their vehicle is ready for pick-up. Online payments and key returns are also facilitated.

**WhatsApp Business**: According to the vendor, this feature allows direct communication with customers on WhatsApp, a popular messaging app. It aims to reduce phone call volume by engaging customers through messaging. Additionally, customers can share images, voice messages, and location information, while dealerships can handle multiple conversations simultaneously.

**Google Business Messages**: The vendor states that this feature enables direct communication with customers through Google Search and Maps using Google Business Messages. Its purpose is to reduce inbound calls by providing a more convenient communication channel. Multiple conversations from different channels can be managed in one central inbox, and messages can be routed to the appropriate department based on location or initial question.

**Automotive Chatbots**: According to the vendor, this feature includes various chatbots designed to streamline specific processes. The Test Drive Bot aims to increase showroom traffic by allowing customers to book test drive appointments at any time. The Sales Assistant Bot prequalifies leads generated from websites before they reach the sales team. The Car Valuation Bot provides instant car valuations to customers interested in selling or trading-in their vehicles. The Service Appointment Bot aims to streamline service bookings by providing an engaging conversational experience.

Basic

Help.com Chat

Help.com

Live2Support is a live chat software for online customer service

Live2Support

Web1on1

Lead Generation

Lead Management

The process of tracking and managing prospective customers from lead generation to conversion.

Lead nurturing automation

Users can set up targeted drip email campaigns based on time intervals or prospect behavior, to automate the lead nurturing process and move them further down the sales funnel.

Lead scoring and grading

Users can set up the software to automatically rate leads based on calculations such as buying signals, such as form submissions, or page views, and automatically qualify leads based on demographic factors.

Data quality management

The software helps store, manage, and organize data around each lead, and avoid data problems such as duplicate contacts or non-standard formats.

Automated sales alerts and tasks

The software helps ensure that a sales person is notified of lead activity and can act on the information in a timely fashion.

Automated lead capture

Auto-collection of leads from websites, forms, and third-party sources such as social media. This may include compliance with GDPR and other regulatory standards.

Automated follow-ups

Email or text follow-up messages are automatically sent in response to buying signals from potential customers. Contacts may be segmented and tagged for auto-replies with personalized messaging.

Lead segmentation and distribution

Facilitates the distribution and assignment of leads to sales representatives or teams, ensuring a fair and efficient allocation of leads for follow-up and conversion.

Form Building

Enables users to build and customize forms for lead capture or research.

Drag & Drop editing

Allows users to edit forms using click, drag, and drop functionality.

Branding customization

Design capabilities for tailoring forms to specific brand requirements.

Different question types

Rating, Multiple choice, Picture choice etc.

Conditional logic paths

Enables the inclusion of conditional statements (if/then/else) to depict different paths based on defined conditions.

Embedded calculations

Allows form fields to be calculated using embedded formulas.

Form templates

Pre-built or customizable form and landing page templates.

Custom code

Enables users to insert their own coded sections via CSS, HTML, Javascript, etc.

Web embedding

The ability to embed forms on websites or landing pages.

Mobile responsiveness

Optimization for use on different mobile devices.

Date picker

UI widget that enables users to pick a date from a pop-up calendar.

File upload

Dynamic content

The ability of form content to change based on varying input data or user behavior.

Conversion Rate Optimization

Allows users to run tests and analyze results of different versions of landing pages and forms, with the goal ofoptimizing their conversion rate.

Drop-off analytics

Enables users to analyze at which point in a form, landing page, or website a customer exited, or dropped off, without completing a desired action.

KPI analytics

Provide key performance indicators (KPIs) such as conversion rate over time, as well as information about time of submission, time spent on site, device used, etc.

A/B tests

Allows users to test and optimize different versions of a form or landing page.

Lead Management Integrations

To help generate and manage leads, the software may provide native 3rd-party integrations with CRM, email, or social media marketing tools.

Integrations with advertising platforms

This includes paid search and social advertising on Google, Meta, LinkedIn, TikTok etc.

Integrations with CRMs

Includes integrations with CRMs such as Hubspot, Salesforce, and Pipedrive.

Integrations with data storage tools

This may include data storage tools such as Excel or Google Sheets.

Integrations with lead automation tools

Lead automation tools may include products such as Zapier.

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Web1on1

Overview

What is Web1on1?