Why Webex
1- WebEx teams can be integrated with phone services, it is the number 1 used way of making calls in our company 2-Instant messaging 3- …
Webex App
Top Rated
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Webex App
Overview
Reviews
Popular Features
View all 23 featuresChat (274)
8.8
88%
Mobile Access (256)
8.8
88%
Discussions (261)
8.7
87%
Notifications (270)
8.5
85%
Reviewer Pros & Cons
View all pros & cons
Zaid Zeitoun
Technical Consulting Engineer
Estarta Solutions (Information Technology & Services, 1001-5000 employees)Pricing
View all pricingBasic Plan
$0.00
Cloud
user/month
Meet Plan
$13.50
Cloud
user/month
Meet + Call Plan
$25.00
Cloud
user/month
Entry-level set up fee?
- Setup fee optional
For the latest information on pricing, visithttps://www.webex.com/pricing/index.html
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
Features Scorecard
Project Management
8.2
82%
Communication
8.3
83%
File Sharing & Management
8.3
83%
Product Details
What is Webex App?
Webex App brings together Calling, Meeting and Messaging modes of collaboration in order to create a seamless, engaging, inclusive and intelligent experience.
Seamless collaboration across devices, locations and organizations
· Use any computer, tablet, phone, browser or Cisco devices to connect
· Collaborate with people outside an organization as easily as those inside
· Minimize app switching with bi-direction integrations with other popular business apps
Make collaboration more interactive and engaging
· Reduce disruptions with background noise removal and voice enhancement
· Enable audiences to share their reactions with animated emojis and gesture recognition
· Improve audience engagement with next-gen dynamic polling and Q&A by Slido
· Customized the stage layout to focus on the content and people that matters most
Make collaboration more inclusive
· Remove language barriers with real-time language translation into 100+ languages
· Ensure everyone’s voice can be heard with anonymous polling/Q&A by Slido
· Encourage everyone to participate with breakout rooms that enable smaller group discussions
Help users work smarter
· Make meetings more productive with automatic transcriptions, notes and highlights
· Utilize spaces to schedule team meetings and have recordings and transcripts automatically stored in the spaces for easy access
· Monitor and manage work-life balance and professional relationships with personal insights
Webex App Features
Project Management Features
- Supported: Task Management
- Supported: Gantt Charts
- Supported: Scheduling
- Supported: Workflow Automation
- Supported: Mobile Access
- Supported: File tracking
- Supported: Tagging
- Supported: Search
- Supported: Integrates with other Project Management Tools
- Supported: Visual planning tools
Communication Features
- Supported: Chat
- Supported: Status updates and activity feed
- Supported: Notifications
- Supported: Comments and feedback
- Supported: Discussions
- Supported: User directory and online status
- Supported: Sharing and privacy
- Supported: Surveys
- Supported: Internal knowledgebase
- Supported: Integrates with Skype
- Supported: Integrates with GoToMeeting
- Supported: Integrates with Gmail and Google Hangouts
- Supported: Integrates with Outlook
File Sharing & Management Features
- Supported: Versioning
- Supported: Document files
- Supported: Image files
- Supported: Video files
- Supported: Audio files
- Supported: Document collaboration
- Supported: Shared folders
- Supported: Access control
- Supported: Advanced security features
- Supported: Integrates with Google Drive
- Supported: Integrates with SharePoint
- Supported: Device sync
- Supported: Web interface
- Supported: File change notifications
- Supported: Simultaneous editing
Webex App Videos
Maximize productivity with messaging in the Webex App
Security is at our core | Webex by Cisco
Everyone together now | Webex App
Pair and share on the Webex App
Webex App Downloadables
Webex App Competitors
Webex App Technical Details
| Deployment Types | SaaS |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Alternatives
View all alternatives
Frequently Asked Questions
What are Webex App's top competitors?
What is Webex App's best feature?
Reviewers rate Mobile Access and Chat highest, with a score of 8.8.
Who uses Webex App?
The most common users of Webex App are from Enterprises and the Information Technology & Services industry.
Reviews and Ratings
(686)
Ratings
Reviews
(1-25 of 686)- Popular Filters
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January 23, 2022
Why Webex
1- WebEx teams can be integrated with phone services, it is the number 1 used way of making calls in our company 2-Instant messaging 3- Can create spaces for different teams and people and conduct meetings easily on it 4- Integrated with salesforce, notifications are received on it whenever new work arrives 5- can be integrated with office 365.
- Phone and video calls.
- Instant messaging.
- Send notifications.
- Schedule and hold meetings.
- More themes can be considered.
- Ability to record voice notes from the desktop application.
- Ability to choose custom cover photos.
January 21, 2022
Webex App has my vote! TAC? Not so much...
Webex App is the main form of communication companywide besides Outlook. Currently we are supporting over 43,000 Active users account on the platform (Webex Messaging, Webex Meeting and Calling in Webex through Call Manager). The product itself works as intended, with immense capabilities in collaboration during the pandemic, however we need to optimize out infrastructure to gain ll its benefits.
- Communication
- Collaboration
- Design
- Support
- Monthly upgrade bugs
- Ease of access to bug information
January 14, 2022
All-in-one tool for Business Meetings!
Can't really explain how grateful I am that I knew this app. This is professionally way better than any other communication tool. It's also cool that when you see a nearby video device, you can choose to connect to it and join a meeting from that device if you want to. This is so awesome!
- Content Sharing.
- Video Conferencing.
- Meetings.
- None.
- Nothing.
- Na ah!
January 13, 2022
Easy of Use and Wonderful Features
We use Webex for collaborating both internally and externally with our vendors, CROs, and partners in clinical trials. It also helps us gather globally during large e-summit or investigator meetings. We are able to share w the whiteboard, take minutes, record meetings, and chat live to make it an interactive session. A lot of our internal trainings are also held on Webex. The app is also very useful and user-friendly especially when I am away on business travel and can log in to a meeting from anywhere using my cellphone. Sometimes there can be connectivity issues and the app will drop me out of the meeting spontaneously. This can be troublesome and can affect productivity. I wish there was a fix for this bug.
- Collaborate both internally and externally on chat.
- Train and Record meetings for a better-detailed session.
- Interactive platform to see if people are paying attention during training.
- Hold meetings globally at ease with different time zones on one platform.
- Have a longer time for a meeting without running into a limited time.
- A better connection so it does not drop you from the meeting.
- Better App and user-friendly things within the App would be great.
- Chat features such as Teams at all times would be great, especially including phone calls within the app.
January 11, 2022
Cisco Review
Collaborate effectively with customers, partners, and colleagues with integrated video, voice, and content sharing
● Connect securely from anywhere on any device—desktop, mobile, web, video devices—with easy, consistent experience
● Combine
Webex Rooms video devices with Webex Meetings for impressive
return-on-investment, better efficiency, and great experience.
- Collaborate effectively with customers, partners, and colleagues with integrated video, voice, and content sharing.
- Connect securely from anywhere on any device—desktop, mobile, web, video devices—with an easy, consistent experience.
- Combine Webex Rooms video devices with Webex Meetings for impressive return-on-investment, better efficiency, and great experience.
- Due to circumstances resulting from COVID-19 (coronavirus disease), a historic number of employees are rapidly transitioning to remote work...
- Reduce movement and distractions....
- Close background applications....
January 04, 2022
Cisco Webex App is the fifth horseman of the Apocalypse
Staff Meetings Knowledge Transfer sessions Team collaboration Technical Training Certification Training.
- Presentations - facilitates audience interaction (Q&A sessions).
- Team Collaboration
- Brainstorm Sessions
- Transitions between phases of a presentation
- Volume Control
- Flexible
- Drawing board with rich graphic capability.
- Gesture control/Voice commands integrated with mouse click control.
- Pie charts/bar charts that can be generated automatically to emphasize points
- Prioritize audience members into VIP/VVIP/General.
- Queue audience feedback and segment feedback in user specified groups.
December 21, 2021
Engage Real Time and Asynchronously with Team Using Webex App
Webex supports virtual meetings, consulting, support, outreach, and other engagement at our institution. Throughout the pandemic, Webex provided a critical tool to replace face to face meetings with its virtual platform on desktop and mobile applications, allowing staff to hold meetings for small groups, 1:1 conferences, large scale events, team building exercises, committee engagement, responding to help desk tickets, and more. Webex also allowed our team to maintain critical connections from home using asynchronous methods.
- Supports asynchronous team building
- Provides high quality audio/video engagement
- Integrates with third-party apps
- Supports live captioning
- Lack of customization for accessibility/usability features (e.g.,larger fonts)
- Lack of support for hashtags
- Low number of emoji reactions in asynchronous channels
- Status messages cannot be edited or removed once created
- Extremely disorganized list of channels, messages, teams, spaces - unable to manually sort or create folders and sub-sections to make sense of everything
December 02, 2021
Why WEbex is the macgyver asset for Support Engineers
We do online support so it helps to be able to view and interact with other clients when they have an issue. Also recording the calls to discuss and review the issues we investigate helps tremendously. We also can interactively update and fix some of the issues encountered directly on the call. The possibility of sharing the recording for training also proves to be extremely beneficial[.]
- Desktop sharing
- Recording the calls
- Being able to share documents[.]
- Downloading and reviewing shared videos[.]
- The audio sometimes is troubling a bit[.]
- The features and capabilities are not always visible[.]
- The option to annotate or [screensaver] would also be helpful[.]
November 22, 2021
No more internet issues.
The Webex App is being used by the delivery department to communicate with some of our clients. We hold daily most of our daily meetings with clients and candidates using the app. The app allows us to communicate with clients in different parts of the planet in real-time. Our company does 90% of its business online.
- It is very easy to share content during meetings which makes it really easy for us to hold presentations and workshops with our clients.
- Unlike other communication apps, Webex App uses minimum data, which makes meetings more efficient because we have fewer participants suffering disconnection. Especially since now a lot of people work from home, not everyone has an optimal internet speed.
- The quality of the video and audio are very good.
- The free version only allows for meetings up to 50 minutes.
- The price could be less premium to allow for more people to subscribe.
- The Webex App outlook plugin could be more user friendly.
November 10, 2021
Have fruitful meetings/conferences without interruption
We have used Webex App for the process of the Western Balkan Digital Summit in November 2020. It has been a great experience working with the Webex App because we could try every invitation link we had sent to our participants and see if it worked, how it looked etc. It helped us see the meetings in the Summit in real-time.
- It makes you stay connected in real time in a meeting.
- It works really well while someone is presenting.
- It is easily installed.
- I would like to make a hint button if you can't listen because I don't understand it in iPhone if it is in speaker mode.
November 04, 2021
Webex App: Re-imagining Team Collaboration
Cerium Networks utilizes Webex App as our primary messaging, meeting, and telephony application. It is being utilized by the entire organization on a global scale and provides for a consolidation of multiple "point products" that end up creating end-user application strain. Probably most impactful is our ability to interface with Microsoft's O365 productivity suite for document and project co-authoring. The ability to incorporate an entire team into a conversation removes a myriad of monolithic communication chains which would otherwise slow down our internal processes and our ability to provide services to our clientele.
- Integration to Microsoft O365 productivity suite
- Secure, compliant communications
- Uniform end-user experience regardless of experience
- Ability to interface with a large ecosystem of business applications
- Would like to see an ordered list (based upon preference) for peripheral devices such as headsets, mics, and cameras. Application should select the most preferred peripheral based upon top-down order when available.
January 23, 2022
Next generation Communication.
I use Webex app to connect our clients in the USA and Europe. I have a great experience with Webex app whether it is a conference call or screen sharing session Webex never disappoints me. I have attended many sessions on my phone to provide consultation to clients and find this product very user-friendly and smooth.
- User friendly
- Screen sharing
- Conference calls
- Messages needs to be refresh frequently.
- My app auto sign-out many times but I think its for security purpose.
- Currently app is smooth and running perfectly.
January 20, 2022
One of the best communication platform and app !!
We are currenlty using webex to support our company wide and cross domain communications. All the web seminars and the local team collaborations are been conducted on webex. It is also used by the HR team during interviews with external candidate.Apart from all these , the main power of webex shines during large scale confrence calls
- Communication platform between company wide and external people
- The platform secure and trustable , due to which the adoption is enormous
- The audio video quality is very stable
- The network lag and latency can be improved
- A lite verison of the platform can be launched
- Theme customaizations options in the UI
January 16, 2022
IT Manager
We use for our web con call and answer our company customer we really depend on WebEx application we easily answer our [customer's] questions and give good presentations online. With less Internet speed it's user-friendly every one must use this for [their organization] thanks for WebEx.
- We took details training for our internal client.
- Gives PPT to ok our company client.
- Easy to use.
- Less memory use of Computers.
- Less Internet speeds required.
- Cost
- Cost
- Cost
January 14, 2022
Webex App for all types of meetings and conferences
With the Covid-19 pandemic, most of the meetings, trainings, and conferences had to be organized and held virtually. So, it required a common platform to have the conference/meetings with different people from different companies, almost from outside of the organization. When it comes to having the same access for attendees from outside organizations with more security, Webex App has helped a lot.
- Webex can be accessed through browser, without downloading and installing the software
- Instant schedule capability for urgent meetings
- capability to add to the calendar for proper scheduling
- The interface of the application needs to be improved. The most information is hard to find
- It would be great if they had a directory that you could consult for the meeting dial-in numbers
- More control options can be added for the organizer to control, and accept those controls when inviting the attendees in advance
January 14, 2022
Webex App-Collaboration in a Single App
In my organization Webex App is a powerful collaboration tool that we use for meetings, messaging and even calls between Webex users of [different] companies. It allows us to know the availability of a person, start a meeting using the personal room itself, share a screen, take control of the other user's screen, and even integrate the app with other compatible Webex devices for a better experience.
- Webex Messaging allows you to have all the history of chats and shared documents available.
- It allows to create work groups of different organizations and that these spaces are perpetual for collaboration.
- It allows integrating the Webex platform with other externally developed applications through APIs, thereby enhancing the use of the application.
- Differentiate the notifications that are generated by interactions between work groups and 1-to-1 conversations.
- Improve virtual funds for meetings or calls.
- Make the process of joining a Webex session a little faster.
January 13, 2022
Simply the best digital conferencing app on the market !!
In my current firm, I am using Webex for video conferencing when we want to connect to a large group audience. The ability to provide seamless audio-video connectivity is one of the main reasons why we have opted for Webex. Both the desktop and app versions are very stable and easy to use.
- Large audience video conferencing.
- On-call screen sharing.
- Minimal audio interference and video lags.
- The network lag can be improved.
- Call drops frequency can be improved.
- The mobile app crashes sometimes when connecting on a call with a very large audience. This can be improved.
January 13, 2022
All in one Ninja tool for scheduling purposes
I use Webex in scheduling meetings, Video conferences, audio calls, and file-sharing as well. I use Webex to communicate with different vendors outside of my work organization such as our IT partners. I have integrated Webex with Slack so it is easier for me to get notifications about my meetings schedules for the whole day even upcoming days. I have also installed Webex app on my phone and it helps me to track all the meeting-related activities.
- Slack integration is really great with this app.
- iOS app works great to keep an eye on important meetings and schedules.
- Integration with outlook is great for setting up conferences.
- File sharing is seamless with the application.
- Could be an opportunity to integrate Microsoft products such as word or excel?
- Could be a stand-alone messenger as well that integrates with the Webex App to keep everything in sync and in one place.
We use the Webex app for video meetings with students to conduct online lectures. Also, we use the Webex app for video calling. This is a very secure app and easy to use. The video quality is also very good with the Webex app. There are many options and controls given to the host of the meeting.
- Video calling
- Meeting control to host
- Secure Video conferencing
- Downloading attendace
- Secure chat
- Light bandwidth
January 13, 2022
Much need software for the new reality
We use Webex for virtual meetings, it helps our remote team come together for projects and meetings. Since we all are working remotely it is easy to schedule meetings and share screens. I have found myself becoming more productive with Webex
- Great teamwork abilities
- one of the best virtual meeting softwares
- The ability to share your screen and work on projects together
- Sometimes the software is a litte buggy
- Google integration
January 09, 2022
This needs to be read!!!
It is used for communication and collaboration, as a lead engineer and scrum manager, I need to keep track of projects using Jira and communicate with other stakeholders.
- Meetings
- Makes collaboration easier.
- Brings everyone together.
- Easy to use.
- Outlook for Mac users.
- Recording sometimes is not clear.
- Hard to edit appointments.
January 08, 2022
Webex, really cool and simple interface
Webex is used for external [meetings] with Attorney clients/External customer engineers to discuss patents/product issues etc. It provides seamless access connectivity, really like the simple interface and haven't faced any connectivity issues so far.
- Clean simple interface.
- Good voice quality.
- Easy installation and quick call setup.
- More interactive features can be added like GIFs/Smileys/scribble pads/Action items etc.
January 05, 2022
Webex at a glance of user
First of all, [it's] easy to use and support both private and public conversation, used within the organization, all employee have access using a common [platform]. And many more things [benefits] we have by using this app. Thanks to the developers who built this app.
- [It's] used for business purposes and supports agility. Provide flexibility like sharing desk screen without credentials hardels, support instant chat, P2P and P2M [conferencing] with supports of recording features. [It's totally secure] and supports VPN connectivity, And much more.
- Once the message is not delivered you have to write it down again so this should be automatic,
- Should be supportive of voice messages.
December 31, 2021
Webex App? - Yepp!
We at our business unit use Webex App as our main communications and collaboration tool for internal and external communication. We are all members of several spaces and have created several on our own to provide a platform for our partner incentives we run from time to time. With direct calls you can easily turn into a meeting, the Webex App replaced our telephony structure when it comes to internal calls.
- Turn calls into meetings
- Several integrations and bots
- See what you share
- Dark mode when using advanced branding settings
- Possibility to archive spaces
- Showing OOO notifications to externals
We use it for one on one communication, internal team communication/Spaces and collaboration, communication with Cisco and other partners, persistent chat, Webex Meetings, and internal calling. It is our go-to application for communication that used to take place in Jabber/IM/Text, email, and phone. It is so easy to be able to reach out to someone by IM, escalate to a live voice conversation, and then to a full WebEx when needed, without having to leave the application.
- Replaces multiple other communication applications
- Simple to use and very intuitive
- Great for quick communication
- Full team/group communication with persistent content
- Haven't used the Apps integration yet, not familiar with it yet.