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Webex App

Webex App

Overview

What is Webex App?

The Webex App brings together Webex Calling, Meetings, and Messaging into a single application, fostering collaboration and unlocking more productive ways to work.

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Learn from top reviewers

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Video Reviews

8 videos

Webex Allows Team Members to Easily & Quickly Connect and Participate in Meetings: User Review
03:47
Developer Leans on Webex to Support Meetings With Large Amounts of Attendees: User Review
03:01
User Review: Webex Provides Business With Modern Workplace Communication & Collaboration Tools
02:09
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Pricing

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Basic Plan

$0.00

Cloud
user/month

Meet Plan

$13.50

Cloud
user/month

Meet + Call Plan

$25.00

Cloud
user/month

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.webex.com/pricing/index.html

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

7.9
Avg 7.9

Communication

Features that allow team members to communicate about collaborative projects and keep each other informed of their opinions and progress.

8.5
Avg 8.0

File Sharing & Management

Features that allow collaborators to view, work on, and organize files.

8.2
Avg 8.1
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Product Details

What is Webex App?

The Webex App brings together Webex Calling, Meetings, Messaging, Polling, Whiteboarding and Video Messaging into a single application, fostering effortless collaboration and unlocking more productive ways to work. The Webex App provides a comprehensive and intelligent collaboration experience across every workload, enabling users to securely connect, communicate and get work done anywhere.

Seamless collaboration across devices, locations and organizations:


  • Any computer, tablet, phone, browser or Webex Device can be used to connect
  • Secures collaboration with people inside and outside the organization
  • Minimizes app switching with integrated workflows across other business applications
  • Move calls or meetings to a mobile phone, Webex Device or a car’s infotainment system to continue collaboration


Power engaging interactions with more ways to participate


  • Removes language barriers with real-time language translation into 100+ languages
  • Enables audiences to share their reactions with animated emojis and gesture recognition
  • Real-time collaboration on documents and whiteboards
  • Encourages more participation with polling, Q&A and breakout rooms


Unlocking more productivity with AI-powered innovations


  • Makes meetings more productive with automatic transcriptions, summaries and highlights
  • Reduces disruptions with background noise removal and voice enhancement
  • Monitoring and management of work-life balance and professional relationships with personal insights

Webex App Features

Project Management Features

  • Supported: Task Management
  • Supported: Gantt Charts
  • Supported: Scheduling
  • Supported: Workflow Automation
  • Supported: Mobile Access
  • Supported: File tracking
  • Supported: Tagging
  • Supported: Search
  • Supported: Integrates with other Project Management Tools
  • Supported: Visual planning tools

Communication Features

  • Supported: Chat
  • Supported: Status updates and activity feed
  • Supported: Notifications
  • Supported: Comments and feedback
  • Supported: Discussions
  • Supported: User directory and online status
  • Supported: Sharing and privacy
  • Supported: Surveys
  • Supported: Internal knowledgebase
  • Supported: Integrates with Skype
  • Supported: Integrates with GoToMeeting
  • Supported: Integrates with Gmail and Google Hangouts
  • Supported: Integrates with Outlook

File Sharing & Management Features

  • Supported: Versioning
  • Supported: Document files
  • Supported: Image files
  • Supported: Video files
  • Supported: Audio files
  • Supported: Document collaboration
  • Supported: Shared folders
  • Supported: Access control
  • Supported: Advanced security features
  • Supported: Integrates with Google Drive
  • Supported: Integrates with SharePoint
  • Supported: Device sync
  • Supported: Web interface
  • Supported: File change notifications
  • Supported: Simultaneous editing

Webex App Videos

Webex App
Pairing and sharing on the Webex App

Webex App Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

The Webex App brings together Webex Calling, Meetings, and Messaging into a single application, fostering collaboration and unlocking more productive ways to work.

Slack, Zoom Workplace, and Microsoft Teams are common alternatives for Webex App.

Reviewers rate Integrates with Gmail and Google Hangouts highest, with a score of 9.1.

The most common users of Webex App are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(1596)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Effortless Setup and Seamless Device Compatibility: Users have consistently praised the seamless setup process of Webex, emphasizing its compatibility with various peripheral devices that enhance user experience and convenience during meetings users also appreciate the mobility features that allow for connections on the go.

Language Translation: Users have noted the usefulness of real-time language translation. This allows users to connect with a diverse set of people and increases collaboration across multiple locations.

Robust Video Conferencing Capabilities with High Audio Quality: Reviewers appreciate the robust video conferencing capabilities offered by Webex, coupled with high-quality audio and smooth remote access options. This combination enhances communication effectiveness during virtual meetings and is highly valued by users.

Complex User Interface: Many users have frequently found the Webex interface to be overly complex and feature-rich, resulting in a steep learning curve. This complexity has led to performance lags and difficulties for first-time users, making navigation and utilization challenging.

Integration Challenges with Non-Cisco Devices: A notable demand exists among reviewers for better integration with non-Cisco devices and software. Users express frustration over the lack of seamless connectivity with other platforms, advocating for improved compatibility and a more streamlined user experience across various devices.

High Resource Usage: Concerns have been raised regarding high resource usage on devices, particularly significant CPU and memory consumption levels. Users also report encountering obstacles when attempting to schedule meetings through Microsoft suites, indicating operational inefficiencies that impact overall user experience negatively.

Reviews

(1-25 of 564)

Must Have team Collaboration Tool

Rating: 10 out of 10
September 30, 2024
It has more functionality than Zoom. Zoom is only good if one is only looking for normal and audio calling software but if you are looking for a tool which is good for collaboration. Webex App also provides user friendly interface which is useful for both tech and less experienced users.

Great tool for collaboration

Rating: 10 out of 10
September 19, 2024
MA
Vetted Review
Verified User
Webex App
4 years of experience
  • Zoom Events & Webinars
Webex App has better infrastructure than Zoom. Webex App focus most on collaboration but Zoom only focus on meetings and call. Webex App as it's a part of Cisco suite it has better functionalities. In other words, if someone is looking for a better collaboration tool then Webex App is a better choice than Zoom.

Webex App: the digital collaboration revolution

Rating: 9 out of 10
September 16, 2024
Verified User
Vetted Review
Verified User
Webex App
3 years of experience
Webex App enables PSTN calling within the same platform. We do not want to overwhelm the team with several platforms, which will only result in having loss of productivity or efficiency because they will have to juggle with several different screens. Here, all the information is centralized. The analytics possibilities and metrics provided in the Control Hub were also a deciding factor for us.

Secure, collaborative, simple

Rating: 8 out of 10
August 30, 2024
Verified User
Vetted Review
Webex App
3 years of experience
The Webex App is a secure way for team members and specific project teams to collaborate on a daily basis in a way that encourages communication rather than inhibiting it. It is a tool that supports training via webinars and has features such as polls to make it more interactive and fun.

The Webex App review from a CSXM Perspective

Rating: 10 out of 10
August 29, 2024
KK
Vetted Review
Verified User
Webex App
5 years of experience
The Webex Contact Center Solution is a perfect collaboration tool that helps IT administrators to set up call centers or contact centers within same organisation using 1 single tool, which is called the Webex Control Hub. The Webex Control Hub englobes many other applications that helps to bridge the gap between all collaboratives solutions. I have set up contact center for many customer and it is an amazing tool for both supervisor and agent. It's great to see Cisco integrating several components within control hub

Webex App: A Professional Virtual Meeting Platform

Rating: 9 out of 10
August 28, 2024
Webex App can be easily integrated with Slack which is used for frequent chatting with our colleagues. Once we integrate Slack with Webex App, we can directly call any of our colleague from Slack but the meeting will be done using Webex App. This, in turn, helps in integrating two highly specialized application, one is for chatting and other one is for online meetings.

Webex App: One of the best instant messaging apps for business

Rating: 9 out of 10
August 28, 2024
GD
Vetted Review
Verified User
Webex App
4 years of experience
Verified on LinkedIn
Microsoft Teams, while being built for more file sharing, completely misses the mark. I prefer Webex App which focuses on being a great chat tool, rather than trying to become something it is not.

Slack is preferred over Webex App, but just barely, and it is only because Slack has a slightly more intuitive group discussion function.

Let's Colaborate on that with Webex Teams!

Rating: 9 out of 10
August 23, 2024
JS
Vetted Review
Verified User
Webex App
4 years of experience
We really haven't used or evaluated any other products that compare to Webex (formerly Cisco Spark / Webex Teams) so I can't really compare them. We chose Webex Teams because I tried the free one for a while and when they included it with Webex Meetings it was a no brainer! It works well with our Cisco Unified Communications Manager and Cisco Unity Connections. We started needing to use Microsoft Teams as CAT now moved over to it and with more and more Cisco working with Microsoft it won't be long before you will be able to use any platform and talk to each other. UPDATE: We now use both Microsoft Teams and Webex (Mostly Webex) everyday Microsoft and Cisco are getting closer to being able to use any platform and work together.

Webex App Review

Rating: 10 out of 10
June 12, 2024
Verified User
Vetted Review
Webex App
4 years of experience
We run all three actually because we service customers who have all these technologies. So we're a Cisco Gold partner, so we've always just used WebEx. I think we get discount on licensing internally, so probably that's the main reason.

Webex App just awesome!

Rating: 8 out of 10
May 29, 2024
JT
Vetted Review
Verified User
Webex App
1 year of experience
Webex App is far clearer, easier to use and less call to sign in as much. the connections are always clear and the app is easy and simple to use. Also, what I really like, is you know when you are on mute and when you are not. Also it gives you a clear option whether you want to start the call on mute and with your camera on or off.

Webex : the best market competitor in video conferencing!

Rating: 9 out of 10
April 06, 2024
Verified User
Vetted Review
Verified User
Webex App
2 years of experience
Although Webex is comparatively less preferred by the clients background I work with, Its still used by like 30% of my clients.
Webex by my experience is one of the tough competitors and offers more than MS teams and Zoom can offer.

Apart from that, I really liked working Webex and will continue to do so with my clients.

Webex App proves to be the best application for remote and hybrid users

Rating: 10 out of 10
March 22, 2024
FT
Vetted Review
Verified User
Webex App
4 years of experience
User interface is one. I think Webex have everything arranged well.

Functionality, everything just works with webex there are no challenges and the feature set is all there.

Calling, Voicemail, Meeting, Scheduling, Transferring, Conferencing, Queueing, Hunt Pilots.. It's all there. IVRs as well.

Webex App review

Rating: 8 out of 10
February 20, 2024
Verified User
Vetted Review
Verified User
Webex App
2 years of experience
I like to have Webex App as my second choice after TeamViewer because of how much faster it is to move the cursor when I have remote access to a client's computer. I like Webex App because I don't have to be on a separate call and use another app to remote in.

One of the best virtual calling applications that offers easy navigation

Rating: 9 out of 10
February 09, 2024
RO
Vetted Review
Verified User
Webex App
1 year of experience
I love that it is not limited to just video conferencing. The platform offers maximum data security by providing us with a communication platform. Its collaboration features are unique. It is intuitive and has a friendly interface for easy navigation. The tool is frequently used because it provides a secure platform.
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