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Webex App

Webex App

Overview

What is Webex App?

The Webex App brings together Webex Calling, Meetings, and Messaging into a single application, fostering collaboration and unlocking more productive ways to work.

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Learn from top reviewers

Engage Real Time and Asynchronously with Team Using Webex App

Rating: 8 out of 10
January 7, 2025
IncentivizedVetted ReviewVerified User
Webex supports virtual meetings, consulting, support, outreach, and other engagement at our institution. Throughout the pandemic, Webex provided a critical tool to replace fac...
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Mariann Hawken
Director - Information Technology
Director, Instructional Technology
UMBC
Webex App2 years of experience

Webex user, some room for improvement, but mostly, a solid play

Rating: 4 out of 10
November 22, 2024
IncentivizedVetted ReviewVerified User
We still use Webex primarily for customer conferences. Typical uses include screen share, chat during meetings. We also use audio and camera. We use the platform both for dome...
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Daniel Dammerman
Account Manager - Sales
Account Director
NCR Corporation
Webex App5 years of experience

The Webex App review from a CSXM Perspective

Rating: 10 out of 10
November 21, 2024
IncentivizedVetted ReviewVerified User
In my orgnisation we support Webex App as a partner for many customers. We support the Webex App as customer success experience manager, where we do review and analyse the dat...
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Kavinien Kooroosamy
Consultant - Product Management
Customer Success Experience Manager
Orange business services
Webex App5 years of experience

Webex App: A Professional Virtual Meeting Platform

Rating: 9 out of 10
August 28, 2024
IncentivizedVetted ReviewVerified User
Cisco Webex App is the go to application which my organization uses it to arranges any online or virtual meetings which involve internal team workers or some times may be some...
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Ronit Jain
Engineer - Research & Development
Mechanical Design Engineer
Epiroc
Webex App1 year of experience
Verified on LinkedIn

Webex App: One of the best instant messaging apps for business

Rating: 9 out of 10
August 28, 2024
IncentivizedVetted ReviewVerified User
As a remote worker who works on a non-remote team, it is incredibly important that I stay in touch with my teammates and others in the organization, both from a work and perso...
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Greg DeLaere
Contributor - Corporate
Sr. Instructional Designer
Tennant Company
Webex App4 years of experience
Verified on LinkedIn
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How Webex App Differs From Its Competitors

Impact on Organizational Challenges

One key challenge was ensuring that remote employees felt equally engaged during meetings. Webex provides asynchronous and synchronous tools including chat, audio, video, live captions, transcription, and AI summaries. Even though we're a hybrid team, we can stay updated using the Webex platform. …
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Hybrid Work Experience

Many employees appreciate the flexibility of working remotely for part of the week, which has improved work-life balance and productivity for tasks requiring deep focus. On in-office days, collaboration and team-building activities help maintain a strong sense of community. However, the hybrid …
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Organizational Challenges Faced

The initial phase of implementing the usage of Webex App was difficult as different team members were getting acquainted with the application and during the start of any meeting or presentation, the participant would take up some time in setting up the things, which would affect the productivity. …
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Impact on Organizational Challenges

It really helped the organization and team members to work completely in virtual mode during the peak COVID spread. Once the team started to work in hybrid mode, it helped in organizing meeting from the conference or meeting rooms thereby integrating the offline meeting for people present in …
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Hybrid Work Experience

The experience of all of my colleagues and mine are all the same and is that, Cisco Webex and it's associated applications are highly reliable thereby ensuring the data security and we as a team members were highly confident in sharing any of the confidential information to the respective …
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Organizational Challenges Faced

Because I started remotely on a non-remote team, I was very concerned that I would be treated as an outsider, never thought of when problems arose, and simply receive a few assignments here and there without ever being fully integrated and accepted into the team. Cisco allowed me to continually …
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Impact on Organizational Challenges

As traveling has picked up after Covid, individuals are not always at their desks, meaning our organization has had to find other ways of communicating and staying in touch. Cisco has allowed the organization to keep projects moving forward even when everyone is not in the office. This results in …
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Hybrid Work Experience

A better work-life balance while still performing at a very high level. Gone are the days of meaningless watercooler talk, as we can share personal stories with the entire team in just minutes, maintaining a sense of belonging and comradery more efficiently. I can easily follow up on the status of …
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Adoption

We use the WebEx App as a spot solution, which means we turn to WebEx only when a customer specifically demand this platform, or when Zoom or Teams is unavailable or fails. This is the story universally/globally as far as our company goes. I do not believe there are any plans to change at this …
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Hybrid Work Experience

We have our remote / hybrid model working very smoothly at this time. Onboarding is quick, both efficient and effective. SSO enables smooth access to various software programs needed to do our job. Access is high and typically feels flawless.
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Ease-of-Use

I have noticed that the noise suppression is impressive. I work from home with young children frequently in the house, and the background noise on my end can be a challenge. I have often wondered how exactly the software reduces the background noise.
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Organizational Challenges Faced

The main organisation challenges was to do implementation because we had to make sure that all users had access to the Webex App and due to some organisational restriction and Webex pre-requisites we had to face some challenges to allow the firewall and so on.

The modelisation of the network …
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Hybrid Work Experience

It was a brillant experience to use the Webex App and it is a great collaborative tool to use since it helps a lot into meetings and other management discussions.

It also helped a lot in terms of decision making, since we could take up decisions much more quickly remotely, and the content sharing …
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Other Products Considered

Webex is less complex in terms of usage. It is easy to learn and specially easy to implement when you have the professional licences.

Apart from that we have been able to deployed softphones via webex app and allows remote participant or co-workers to receive calls and to join meeting remotely.

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All-in-one Platform

Webex Event which allows more than 10 000 users to connect.

The is a perfect collaboration combinations that helps to do meeting on a larger scale specially when you have large number of audiance. The paid webinars licences is totally worth it.

On calling part we had also been able to move on DECT …
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Security

Organisation settings and SSO is a great combination in terms of security on Webex. This helps to provide authenticity and privacy for all users and eradicate the risk of mismanagement. Good confidentiality for participant and any participant joining interop meeting.

participant code is also …
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Ease-of-Use

In webex meeting, we have used the AI summary to document each every statement that was discussed in the meeting.

The AI summary did a complete summary of everything that was discussed into the meeting and made it available once the meeting was completed.

The AI recognition features in the webex …
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Organizational Challenges Faced

Transitioning to hybrid work required a significant cultural shift. Employees had to adjust to new ways of collaborating, including relying more on virtual communication. Also, with employees working remotely, ensuring data security became more complex. We had to implement stricter security …
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Impact on Organizational Challenges

Cisco's Webex App provided an integrated platform for video conferencing, messaging and file sharing simplifying our Tech stack. This helps reduce confusion and the need for multiple tools, allowing teams to communicate effectively one place. Cisco's solutions felicitated, virtual onboarding …
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Hybrid Work Experience

It provides flexibility and work life balance. This has allowed the m to better manage personal responsibilities and achieve a healthier work life balance. Employees noted that hybrid meetings often provide a more level playing field for remote participants. With everyone accessing the virtual …
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Organizational Challenges Faced

At the time of covid we were stuck using Zoom. It was good but wasn't anything great, but after we switched to Webex App, we saw an instant change in our productivity. It is better at everything from features, quality and support everything is good with this. Ensuring data security and compliance …
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Impact on Organizational Challenges

It has streamlined our communication process between the teams. With other software, we were facing different issues, but because of the Webex App, we have better infra for communication between teams. It has made our work more flexible and has addressed most of the challenges faced by us. It's …
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Hybrid Work Experience

It was challenging at first but now we have got used to it. It's amazing how fast we adapt to difficult times. Webex App helped us solve that we were not able to communicate properly, but after we started using Webex App, our communication became streamlined, and we became very productive.
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Organizational Challenges Faced

The challenges that I faced:
Employees have access to reliable internet, vpn connection from remote locations.
Securing sensitive data and ensuring compliance while employees work remotely.
Maintaining employees engagement, productivity in a hybrid culture.
Adapt management practice to lead a …
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Impact on Organizational Challenges

Ensure all employees have secure and consistent access to company data. Secure any connect secure remote access for employees working remotely. Protecting sensitive information while employees working remotely especially on personal devices. Maintaining employee motivated and engaged in a remote …
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Hybrid Work Experience

It helps in flexibility and work life balance. Allowing them to better balance their professional and personal lives. Employees often think that hybrid works provide them more autonomy in managing their schedule's which can lead to higher job satisfaction. Co-worker's benefit from advanced …
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Adoption

We roughly have about 150 users out of 750, but a lot of our users are in the shop turning wrenches and working on heavy machinery so not always on a computer or phone in hand. A lot of the office staff utilize it. I try more and more every day to get more people to use it.
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Hybrid Work Implementation Progress

We have always worked Hybrid as we have a lot of Field workers that have to be remote. All of our Office staff has always been in the office as there was never a stay-at-home order as we were considered essential. But I do work from other offices and home when I need to do an install that doesn't …
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Organizational Challenges Faced

Being in Wyoming and as rural as we are, we don't have a lot of Cell coverage, so we have to connect while we can when we have coverage. Our Field Techs have always worked remote and we use Cisco products to collaborate, stay connected and secure when we have coverage.
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Impact on Organizational Challenges

Now being able to have those ad hoc meetings with Webex, when the field tech has coverage, they can use video conferencing to keep up to date on their projects. We use Cisco's Lineup of Security products to keep us connected, including Cisco AnyConnect, Endpoint Protection, Umbrella, Email …
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Hybrid Work Experience

We use Cisco's Lineup of Security products to keep us connected, including Cisco AnyConnect, Endpoint Protection, Umbrella, Email Security, and Webex. So, when our people are remote, we feel confident that Cisco will keep us secure. Also for the people that use Webex to collaborate our users are …
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Other Products Considered

We haven't used any other products so I can't say for sure how Cisco products compare to others. But I do know that keeping with one company makes things integrate better as you can call one company, if 2 of their products don't play well together make them fix it.
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All-in-one Platform

We also use Cisco Jabber and Cisco Webex Meetings. I do feel at some point they will combine Cisco Jabber and Cisco Webex Teams I just wonder which they will primarily go with or if they will continue to advance both to where it doesn't matter which one you have.
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Security

I do wish I had a report (and maybe there already is) but a report that showed me usage of Cisco Webex Teams. I do like how easy it is for the user to run it and expand on spaces to their liking. I do like how it is encrypted end to end.
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Ease-of-Use

Every update they come out with keeps surprising me! I have not had the pleasure of using the features that are listed but I can't wait to try them. I believe they will be the best! The user friendliness of Cisco Webex Teams has made it easier for our users to use it. I just wish the features they …
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Organizational Challenges Faced

We use it mainly for team collaboration after covid we all had to shift to complete remote solutions in our organization. Webex application helped us in better meetings and callings between the team members. It acted as a bridge for us to connect with our team members some of our team is still …
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Impact on Organizational Challenges

Improved Collaboration and Communication: Cisco's Webex platform has enhanced communication between remote and in-office teams, ensuring seamless video meetings, file sharing, and real-time collaboration. This has helped reduce communication barriers and fostered more effective teamwork.Enhanced …
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Hybrid Work Experience

Security Concerns: With remote work, cybersecurity is a critical concern for both employees and customers. Cisco’s hybrid work solutions address these concerns with strong encryption, secure access controls, and remote device management, which help maintain the safety of company data and client …
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Hybrid Work Implementation Progress

The implementation of our hybrid work solution is progressing well, with key milestones achieved. We've successfully established flexible work policies, offering employees the choice to work from home or in the office based on their roles and preferences. The infrastructure for remote work, …
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Other Products Considered

Cisco products stand out in supporting hybrid work due to their seamless integration, robust security features, and scalability. Compared to other solutions, Cisco’s Webex platform offers advanced collaboration tools with high-quality video conferencing, team messaging, and file sharing that …
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All-in-one Platform

In addition to the Webex App, I’ve integrated Cisco Webex Meetings and Cisco Webex Calling to enhance collaboration. Webex Meetings provides seamless video conferencing and screen sharing, which is essential for remote meetings and presentations. Webex Calling enables cloud-based calling, …
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Security

Webex App meets my needs by offering robust security features like end-to-end encryption and secure login options. It ensures smooth interoperability across devices and platforms. The app also simplifies participant management with easy host controls, including muting participants, managing …
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Organizational Challenges Faced

Change management with the team. The implementation itself went smoothly, especially since the solution is well documented from Webex. However, we had to work with trainers and experts to train the team and make sure everybody was at ease with the Webex App and what is possible to do there.
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Impact on Organizational Challenges

Once the team started using the Webex App, it became more and more easy for them. The tool is quite intuitive and user friendly. Whenever they had questions that were beyond the first glance, we redirected them to the Webex Help page, where we found a trove of tutorials for all the actions to be …
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Hybrid Work Experience

With all the possibilities in Webex App, it was easier to navigate office and remote collaborations. Video calls, the layout customization, whiteboarding are all ways that helped the team feel connected and be more productive. With the implementation of Cisco AI Assistant within Meetings, it is …
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Organizational Challenges Faced

A lack of natural integration between different members of teams is a big challenge as it can feel forced, however, polls and spaces help being people together in a way which feel second nature. It's great to see cohesion as opposed to a glitchy system that people avoid or try and avoid using. …
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Impact on Organizational Challenges

To help keep team members secure day in and day out. Next, make training more interactive and have features to enable interaction as opposed to people switching off or finding it hard to focus. Lately, a tool which incorporates spaces can help being teams and projects together no matter where …
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Hybrid Work Experience

More need for tools that can handle more features to keep people productive, interested and empowered. It has also given the chance to connect to a greater degree than before which more teams working together in harmony no matter the distance or environment they are in, office or home which really …
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Organizational Challenges Faced

Ensuring seamless communication between on-site and remote teams requires reliable collaboration tools that support video and audio conferencing, file sharing, and screen sharing. These tools should be easy to use, compatible with both laptop and mobile platforms, functional over both Internet and …
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Impact on Organizational Challenges

\Cisco Webex makes it easy for on-site and remote teams to stay connected with options, such as video calls, audio calls, messaging, file sharing, and screen sharing. It works across different device, and keeps your data secure with top-notch encryption. It offers great features like noise
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All-in-one Platform

I think the Cisco Webex meet most of employee online collaboration requirement and it works great, so we don't require other Cisco collaboration products. We do have a few Cisco Webex hardware but only few one are actually using them.
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All-in-one Platform

I didn't. I tend to avoid using webex nowadays, it's not as intuitive as Mirosoft Teams. It's not simple to manage and navigate on screen during call, less flexible and more complex, more difficult to integrate on email when we have the complete Office 365 setup. Also, the time it takes to setup a …
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Security

I don't doubts about the webex security, but the integration with Microsoft Teams is not seamless and I try to avoid using it for collaboration meeting. It's difficult to see all participants (or it0s difficult to understand how to do it). Nowadays I try to avoid it. I just use it for call that …
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Ease-of-Use

We didn't. Actually we tend to avoid usingWebex nowadays, it consumes a lot of CPU resources just to use a blured backgroung on video calls. The time it takes to "grab some chairs" and start the meetings is really bothering and it makes other people to wait on the lobby or in the call for the …
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Organizational Challenges Faced

There was no major challenge that we faced during the implementation microsoft team and webex app, as of now we are using microsoft team for chatting purpose only , not for the scheduling meetings, but soon we will completely migrate to webex app, once we will go through our testing phase of webex …
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Impact on Organizational Challenges

Cisco hybrid work solutions provide us more feature and flexibility
- For example we use microsoft teams for chatting purpose only and we use webex app for scheduling meetings and for troubleshooting call for any issue in our infrastructure .
-so yes definitely cisco hybrid work solutions provide …
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Hybrid Work Experience

- all my coworkers are happy with with cisco hybrid solution
-because of cisco hybrid model my coworkers can perform multiple task parallely
-For example if my coworkers wants to troubleshooting call with users they can do it via webex app and if they want to chat with some other user they can do it …
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Hybrid Work Implementation Progress

To provide hybrid work model we have already deployed few server so that users can use their webex app via mobile
and in future as we going to increase the use of webex app for all users, we are in process of deploying more servers for hybrid model. Thank you
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Other Products Considered

If i compare Cisco products that we are using for hybrid work are far way better than the other others companies products
the main reason we are using cisco products for hybrid work is because of their flexibility amd their support that we require during any problem. So yes cisco product are better
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All-in-one Platform

We have integrated Cisco Unified Communications manager (cucm) with Webex to facilitate the calling facility.
we have lots of option in Cisco Unified Communications manager for webex
And when we integrate these two products indirectly we integrate cisco unity connection for the voicemail purpose ,so …
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Security

If we talk about the security of Webex, they are ultimate
-end to end encryption while we have communication .
- to manager webex we use ssl certs that is very secure
-and meetings scheduled via webex cant be hacked by intruder as all communication is happening in encrypted form ! Thank you
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Ease-of-Use

To explain this firstly i will tell you real time use that we are using currently and we are getting benefited from this. During a troubleshooting call with client and vendor and while they speak, we have to make notes of necessary points that have been discussed and this situation webex app is …
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Organizational Challenges Faced

Adoption: Some people are used to using other applications. Other users wanted to use only their cell phones.

Interoperability: Calling from Webex Rooms to Zoom or Teams rooms had missing features and provided some challenges for a good conference meeting. Seeing only initials, inability to …
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Impact on Organizational Challenges

Our organization is fully remote, so Using Webex App and Cisco Hybrid Solution kept us all close virtually.
We have weekly meetings and Cisco's solutions made collaborating easy.
I can see when my colleagues are available, on a call or away. I can text them anytime and they can reply when they're …
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Hybrid Work Experience

I would say our team spirit was elevated. We knew that other colleagues were putting in an effort to provide our customers with the best service, so that pushed the rest of us to do the same.

There is a sense of team empowerment that Webex brings to the table. Sharing ideas, thoughts and putting …
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Hybrid Work Implementation Progress

I believe the biggest challenge is getting the user familiar with all the available features. But when they start using it everything seems easy and straight forward. Sending How to and short and helpful diagrams helps in the adoption process. Spending more time with users on how to use Webex app …
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Ease-of-Use

I would definitely say noise suppression has been a great addition.
From noisy keyboards to users working from home, noise suppression has enhanced conversation and made ideas travel easier.
Didn't see anyone making use of transcription though.
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Video Reviews

8 videos

View Playlist
Webex Allows Team Members to Easily & Quickly Connect and Participate in Meetings: User Review
03:47
Developer Leans on Webex to Support Meetings With Large Amounts of Attendees: User Review
03:01
User Review: Webex Provides Business With Modern Workplace Communication & Collaboration Tools
02:09
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Pricing

View all pricing

Basic Plan

$0.00

Cloud
user/month

Meet Plan

$13.50

Cloud
user/month

Meet + Call Plan

$25.00

Cloud
user/month

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.webex.com/pricing/index.html

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

7.7
Avg 7.8

Communication

Features that allow team members to communicate about collaborative projects and keep each other informed of their opinions and progress.

8.2
Avg 8.0

File Sharing & Management

Features that allow collaborators to view, work on, and organize files.

7.8
Avg 7.9
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Product Details

What is Webex App?

The Webex App brings together Webex Calling, Meetings, Messaging, Polling, Whiteboarding and Video Messaging into a single application, fostering effortless collaboration and unlocking more productive ways to work. The Webex App provides a comprehensive and intelligent collaboration experience across every workload, enabling users to securely connect, communicate and get work done anywhere.

 

Seamless collaboration across devices, locations and organizations:


  • Any computer, tablet, phone, browser or Webex Device can be used to connect
  • Secures collaboration with people inside and outside the organization
  • Minimizes app switching with integrated workflows across other business applications
  • Move calls or meetings to a mobile phone, Webex Device or a car’s infotainment system to continue collaboration


Power engaging interactions with more ways to participate


  • Removes language barriers with real-time language translation into 100+ languages
  • Enables audiences to share their reactions with animated emojis and gesture recognition
  • Real-time collaboration on documents and whiteboards
  • Encourages more participation with polling, Q&A and breakout rooms


Unlocking more productivity with AI-powered innovations


  • Makes meetings more productive with automatic transcriptions, summaries and highlights
  • Reduces disruptions with background noise removal and voice enhancement
  • Monitoring and management of work-life balance and professional relationships with personal insights

Webex App Features

Project Management Features

  • Supported: Task Management
  • Supported: Gantt Charts
  • Supported: Scheduling
  • Supported: Workflow Automation
  • Supported: Mobile Access
  • Supported: File tracking
  • Supported: Tagging
  • Supported: Search
  • Supported: Integrates with other Project Management Tools
  • Supported: Visual planning tools

Communication Features

  • Supported: Chat
  • Supported: Status updates and activity feed
  • Supported: Notifications
  • Supported: Comments and feedback
  • Supported: Discussions
  • Supported: User directory and online status
  • Supported: Sharing and privacy
  • Supported: Surveys
  • Supported: Internal knowledgebase
  • Supported: Integrates with Skype
  • Supported: Integrates with GoToMeeting
  • Supported: Integrates with Gmail and Google Hangouts
  • Supported: Integrates with Outlook

File Sharing & Management Features

  • Supported: Versioning
  • Supported: Document files
  • Supported: Image files
  • Supported: Video files
  • Supported: Audio files
  • Supported: Document collaboration
  • Supported: Shared folders
  • Supported: Access control
  • Supported: Advanced security features
  • Supported: Integrates with Google Drive
  • Supported: Integrates with SharePoint
  • Supported: Device sync
  • Supported: Web interface
  • Supported: File change notifications
  • Supported: Simultaneous editing

Webex App Videos

Webex App
Pairing and sharing on the Webex App

Webex App Competitors

Webex App Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Webex App Downloadables

Frequently Asked Questions

The Webex App brings together Webex Calling, Meetings, and Messaging into a single application, fostering collaboration and unlocking more productive ways to work.

Slack, Zoom Workplace, and Microsoft Teams are common alternatives for Webex App.

Reviewers rate Integrates with Outlook highest, with a score of 9.3.

The most common users of Webex App are from Enterprises (1,001+ employees).
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Comparisons

View all alternatives
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Reviews From Top Reviewers

View all reviews
(1-5 of 13)

Let's Colaborate on that with Webex Teams!

Rating: 9 out of 10
Incentivized
August 23, 2024
JS
Jeremy Shupick
Network Administrator
Wyoming Machinery Company (Construction, 501-1000 employees)
Vetted Review
Verified User
Webex App
4 years of experience
View profile
Implementation Rating
9
There was quite a bit of back and forth with TAC and Cisco Reps to get it fully up and running but we did get there. Some of which had to do with documentation was not fully understandable. But with Cisco TAC we were able to get fully up and running.

Webex App

Rating: 10 out of 10
Incentivized
November 21, 2024
Verified User
Consultant in Information Technology
Information Technology & Services Company, 10,001+ employees
Vetted Review
Verified User
Webex App
5 years of experience
Implementation Rating
4
It was smooth implementation as we got the help from vendor
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