Webex App

Webex App

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Top Rated
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Score 8.5 out of 100
Top Rated
TRUE
Webex App

Overview

What is Webex App?

Webex App brings together Calling, Meeting and Messaging modes of collaboration in order to create a seamless, engaging, inclusive and intelligent experience.

Seamless collaboration across devices, locations and organizations

· Use any computer, tablet, phone, browser or Cisco devices to...

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Recent Reviews

Webex App - Review

8 out of 10
November 02, 2022
Used for day to day end user collaboration and meetings. After going remote working due to covid we have leveraged Cisco Webex to fill in …
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How Webex App Differs From Its Competitors

All-in-one Platform

I've used to use my deskphone integrated with Cisco Webex App, that allow me to take calls more comfortably while I work in my desk. Also, another important feature I've used to use is transfer calls from my desk or notebook to my mobile phone, or from mobile to my deskphone. Due to this I could …
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Security

Cisco Webex App was the most easy to use, to set up meetings and control who is in the meeting, who wants to get access and those who will present or share content. I've also worked with MSFT Teams during pandemic, but Webex App has a user interface more intuitive than MSFT Teams. The old …
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Ease-of-Use

We don't use real time transcription in the company so I don't have much experience to formulate a concrete opinion about that. We do use note taking and thats is a really nice feature that helps to get back important points, subjects and aspects discussed in a meeting. The automatic noise …
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All-in-one Platform

We have integrated Miro as a tool to help us better collaborate internally and externally.
Having Miro allows our users to more easily build, plan, and progress projects and team building materials
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Security

Having sensitive data constantly flowing through a company is a very hard thing to manage. With Webex, knowing that the chat logs are encrypted helps us tremendously, especially from an auditing standpoint. For what we use it for day to day including chat, meetings, recordings and file sharing I …
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Ease-of-Use

With the introduction of noise suppression and real-time transcription we have seen an increase in our users productivity. In the past we had some users who would miss calls, meetings and events due to poor audio or being in a bad location at the time of the appointment. With noise suppression and …
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Hybrid Work Model

Working from anywhere (e.g., coffee shop, airport) Working from an office or other company space Working from home
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Hybrid Work Experience

Our collaborators say that they work better from home, and have a better quality of life, the hybrid model has reduced the levels of stress caused by traffic
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Other Products Considered

Before we used two products for remote sessions with our clients and we had audio problems, when we started using webex we saw that the platform is more stable and the audio quality is superior
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Security

We are satisfied in all aspects, our messages are transmitted encrypted, which gives us an extra layer of protection and privacy of our data
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Ease-of-Use

During the pandemic, remote sessions became the rule and AI filters for noise reduction allowed us to have sessions without the annoying noises.
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Hybrid Work Model

Working from anywhere (e.g., coffee shop, airport) Working from an office or other company space Working from home
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Hybrid Work Implementation Progress

Due to the pandemic, we had to stand up our hybrid work solution pretty quickly. It is pretty mature at this stage in time as more than half our workforce now exclusively works from home. There was a lot of testing involved, and making sure our VPN and network solutions were fully optimized to …
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Organizational Challenges Faced

There were political issues and funding issues as well that interfered with our project of implementing hybrid work via WebEx. Multiple teams that were not familiar with each other were forced to work together to achieve a common goal. This did cause a longer than anticipated delay in the …
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Impact on Organizational Challenges

Due to Cisco's WebEx having high availability, our workforce was able to join WebEx meetings from their laptop, desktop, or mobile phone. Whether they were in the office or at home, or even on the road due to travel, this solution helped users collaborate in meetings effectively. This was …
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Hybrid Work Experience

The flexibility of working from virtually anywhere, has really helped us in achieving productivity. WebEx support has been fantastic in helping us achieve our goals of implementing a hybrid work model within our organization. We have seen fewer incidents from end users due to the reliability and …
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Other Products Considered

We have used Zoom, Microsoft Teams, and Skype for Business for meetings, however, they all did not fit the bill as well as Cisco WebEx did in terms of our strategy for implementing hybrid work. The ease of use and the overall high reliability with minimal service incidents made it an easy choice …
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Hybrid Work Implementation Progress

I use Webex Meetings for teleconferencing and online meetings with clients. Its web conferencing feature is a must-have. I used it to manage my work from home. It helped me to take webinars, and video meetings. It also helped me to provide guidance to my team members from home. It also helped me …
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Organizational Challenges Faced

The main challenge is when we work from home, it gets very tough to maintain the corporate culture. Here Webex helped me with this. It allowed me and my team members to connect with each other. This culture dramatically improved the productivity of my team members. People were feeling the work …
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Impact on Organizational Challenges

Meetings, webinars, and conferences are extremely crucial for the success of any business. Webex app, created by Cisco, the leading enterprise solution for online meetings, screen sharing, online conferencing, and webinars, is a must-have for any company. With this app, you will be able to connect …
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Hybrid Work Experience

Or one of the best experiences was that we experienced the corporate culture during the work-from-home. Along with this, meant tasks like file sharing, and communicating with each other were also very easy and people were able to store the files on the cloud so other people can easily access them. …
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Other Products Considered

Cisco's hybrid working system is a great tool for my business. I don't have to worry about going to the office every day and I'm able to get my work done wherever I am. I'm working with my team and clients while seeing them in real time! Plus, we can chat and share our screens, so we're always in …
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Hybrid Work Model

Working from anywhere (e.g., coffee shop, airport) Working from an office or other company space Working from home
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Hybrid Work Implementation Progress

My company implemented a hybrid work-solution for 100% of global employees (10,000+ total FTEs) in January 2021. All employees are allowed to work from any location (within their country-of-hire only due to taxation reasons). We have some of our physical offices open if anyone wants to go into the …
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Organizational Challenges Faced

As expected, some employees feel disconnected from others and very isolated at home. This is especially true for those new to the company, or new to their teams. The informal transfer of information (water cooler conversations) definitely has value and this became impossible for emloyees working …
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Impact on Organizational Challenges

Webex has become an essential part of my comapny's daily work routine. I use it daily to communicate with team members from around the world. Prior to the pandemic, Webex was simply a helpful tool, but now it indispensable. My colleagues hold all meetings and send each other chat messages via Webex.
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Hybrid Work Experience

We have experienced a wide range of expected and surprising results. Most employees are supportive of the hybrid work model since it allows for much greater flexibility and work life balance. This is especially true for those who have late night or early morning meetings with global colleagues. …
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Other Products Considered

WebEx has a much simpler interface than similar remote meeting tools like MS Teams and Google Meets. WebEx also has a good balance of ease of use and extra features. The learning curve is much steeper with MS Teams, which is why my company decided to leverage our existing base of WebEx users and …
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Hybrid Work Implementation Progress

Implementing a hybrid work solution can be difficult if not using fully fledged tools to keep a track on the productivity. With proper planning and work analysis, people can be divided into different segments and based on the same one can define the ratio for Work from anywhere vs Work from Office …
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Organizational Challenges Faced

Everyone has a different timing preference when it comes to flexibility. Their needs and preference sometimes might not align with hybrid policies. Some only wants work from home, while for some they might only want to work from office due to resource constraints. Balancing everything out and …
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Impact on Organizational Challenges

With Cisco's collab products, majority of challenges could be overcome, and these collaboration tools doesn't require anything other than what employees already have- A Laptop and Internet :) With features like noise cancellation and Background Blur/Change, one can make sure that they can attend …
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Hybrid Work Experience

Using hybrid model it has been observed that the productivity has been increased. At the same time availiability of team is also improved. On-Call got converted into On-Demand which not only saves money for the organization but also gives flexibility to employees. One can do their daily chores and …
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Other Products Considered

Cisco products comes with an assurance of decades old trust, resilience and security. The quality is unmatched and unparallel experience makes it best in class. With improving technology with every update, it provides users with an experience to be always ahead in the market. With multiple …
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All-in-one Platform

In our environment we have collaborated Cisco WebEx teams with Cisco unified communications manager wherein the user registers to Cisco WebEx cloud for messaging services and utilises CUCM for calling functionalities.
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Ease-of-Use

Trying to use all applicable features. Example: Remote working offers opportunities such as editing the voice of a person attending a meeting in audio environment.
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Hybrid Work Model

Working from anywhere (e.g., coffee shop, airport) Working from an office or other company space Working from home
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Hybrid Work Model

Working from anywhere (e.g., coffee shop, airport) Working from an office or other company space Working from home
Continue reading

Hybrid Work Implementation Progress

Fortunately, we tried to implement Webex App before the pandemic, so it was very smooth transitioning from a hybrid way of work to a complete remote environment... after the pick of the pandemic it was also smooth to come back to a hybrid way ok work again. Having a tool like that empowers you to …
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Organizational Challenges Faced

The main organizational challenges we faced as we planned or implemented hybrid work where: -keep up the good communication -deal with 'home' problems while remote working -trying to have remote events to socialize and not always only work -increment even more the need of remote calls to try to …
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Impact on Organizational Challenges

It helped us maintaining a smooth communication between all the distinct departments and units inside our company. Using that tool before the pandemic period helped us overcoming many of the challenges typical of that period... our company was already prepared and the transition was smooth and …
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Hybrid Work Experience

The transition was quite smooth, apart from the emotional instability, we took a little to change our habits and work fully using a hybrid work model. We were worrying about our clients, but the most of them who were provided with some hybrid work tools, were working smoothly and without any major …
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Other Products Considered

Cisco is a synonym of security and tons of year of experience in the networking and hybrid solutions... you know, hybrid work models are not new, they were around already several years ago... anyway the pandemic period accelerates its adoption and also abruptly obliged to face the new reality over …
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All-in-one Platform

We also use Cisco Jabber and Cisco Webex Meetings. I do feel at some point they will combine Cisco Jabber and Cisco Webex Teams I just wonder which they will primarily go with or if they will continue to advance both to where it doesn't matter which one you have.
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Security

I do wish I had a report (and maybe there already is) but a report that showed me usage of Cisco Webex Teams. I do like how easy it is for the user to run it and expand on spaces to their liking. I do like how it is encrypted end to end.
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Ease-of-Use

Every update they come out with keeps surprising me! I have not had the pleasure of using the features that are listed but I can't wait to try them. I believe they will be the best! The user friendliness of Cisco Webex Teams has made it easier for our users to use it. I just wish the features they …
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All-in-one Platform

We use all the WebEx features and also use Vimeo for WebEx so that we can easily share our video content with team members, either individually or in groups. It is very handy having an app that lets you chat and set up meetings with your contacts, and also makes video sharing simple.
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Security

The Webex App provides an excellent and secure environment for our teams to chat, meet and collaborate with each other in a straightforward, simple interface. There are a number of handy features like automated emails for meetings and events, cross-platform interactions between PC and mobile, and …
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Ease-of-Use

Although I have yet to use all these features, the features like noise suppression on meetings and calls is really excellent. The app seems to very efficiently recognize and eliminate background noises without affecting the conversation. The transcription feature is also remarkably accurate and …
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Hybrid Work Implementation Progress

We are currently in mid way i can say as we have started using webex App in home and already making use of same in office premises. So, yes the implementation has been good so far, we have been able to utilize the great features of webex App and hopefully we can get more exciting features going …
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Organizational Challenges Faced

One of the foremost challenge was the home setup for all our colleagues as this was to be implemented for the first time, checking of space for proper usage, all power related factors, security guidelines , there were quite a lot of things to consider so that we maintain optimum organization …
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Impact on Organizational Challenges

Cisco's hybrid solutions has helped us in our day to day tasks a lot, helping our organization achieve good quarterly results, we hope to leverage same going forward ,we have been able to add our colleagues in home as well as those in office in same level, providing same quality work for our …
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Hybrid Work Experience

We have experienced a great level of comfort and fluency in day to day operations be it at home setup or office setup so the hybrid setup has been good and up to our expectations and we believe going forward we can leverage same in our future endeavors with our clients.
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Other Products Considered

Cisco products have been good for us in past and because of that same reputation we thought we will continue on that trust and leverage and adopt that same ethics and products now in form of Cisco hybrid solutions. In comparison to other products we believe Cisco is much more secure and reliable.
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Ease-of-Use

Cisco Webex provides an easy-to-share option for all types of content during the meeting. From videos to PowerPoint presentations, the host can share the content with the attendees. This makes it easy for businesses to conduct a perfect session and presentation with marketers and investors. the …
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Ease-of-Use

I haven't used Workflow in Webex. I recall that Cisco was one of the first to enable noise suppression and transcription. Taking minutes of the meeting was never anyone task again!
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Ease-of-Use

Webex AI-enabled innovations, such as noise suppression is very useful for the hosts to conduct meetings in a busy office workspace and even in the outdoors if needed. Real-time transcription enables the attendees to get the idea of the meetings held even if they are in a noisy environment or …
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All-in-one Platform

Cisco collaborating with Google Drive is very useful while sharing data with other inmates. Since many of my employees and colleagues use Google cloud drives for storing tons of data for a cheaper price offered by Google. It's easy for them to sync across platforms like Webex so that they need not …
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Security

Webex provides best-in-class security features while comes to privacy. Its integration with other cloud providers makes it easy for the participants to share their data and resources with the desired participants. The host settings have so many features that an average person struggles to find the …
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Ease-of-Use

The automatic noise suppression was a great addition to Webex App. As everyone works from home, background noise was terrible, so with this feature, now we can enjoy the fruitful discussion without the dog, cats, and children interruptions.
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Security

I am satisfied with all that Webex App offers us in terms of automating everything concerning interoperability, security as well as the management of all the parameters concerning the participants or even the organizers. An example of a feature that I like in a collaborative environment is the …
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Customer Support

Creating support cases/TAC cases is a breeze. Handling of cases is quick, especially if you readily provide the necessary information that is relevant to the issue (which can all be taken from the administration module).
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Adoption

WebEx Teams is used globally in our organization by Administrative, HR, Finance, Support and C-Level employees.
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Customer Support

The Cisco WebEx Teams support group is top notch. They are very knowledgeable and quickly respond to issue or questions. They can quickly escalate your issue if needed and bring the correct groups together to solve your issues. Cisco support has always been very knowledgeable and well worth the …
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Adoption

We have about four hundred users actively using WebEx and WebEx Teams. We are working with our Cisco partner, individual employees and departments to increase user adoption. With a large portion of our workforce working from home Cisco WebEx is essential to the way we do business and communicate …
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Ease-of-Use

User friendliness has been key to making WebEx a success with our organization. If the product is cumbersome or difficult to use our users would find alternate solutions.
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All-in-one Platform

We have integrated Cisco Call Manager and Cisco Unity Connection into our WebEx solution. With this integration our users can now perform all their communication tasks in one simple to use product. This has been a great solution for our work from home users during this covid pandemic.
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Security

Cisco WebEx as a cloud solution makes it very easy and effective for our users to host and collaborate on projects and issues. Users can join from a wide variety of devices making it easy to use.
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 23 features
  • Chat (360)
    9.0
    90%
  • Mobile Access (329)
    8.9
    89%
  • Discussions (336)
    8.9
    89%
  • Notifications (354)
    8.7
    87%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

7 videos

Webex Allows Team Members to Easily & Quickly Connect and Participate in Meetings: User Review
03:47
Developer Leans on Webex to Support Meetings With Large Amounts of Attendees: User Review
03:01
User Review: Webex Provides Business With Modern Workplace Communication & Collaboration Tools
02:09
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Pricing

View all pricing

Basic Plan

$0.00

Cloud
user/month

Meet Plan

$13.50

Cloud
user/month

Meet + Call Plan

$25.00

Cloud
user/month

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.webex.com/pricing/index.html

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services
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Product Demos

Bring together your people, partners and customers | Webex Messaging
00:43
Security is at our core | Webex by Cisco
01:01
Everyone together now | Webex App
01:07
Pair and share on the Webex App
03:18
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Features Scorecard

Project Management

8.2
82%

Communication

8.4
84%

File Sharing & Management

8.3
83%
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Product Details

What is Webex App?

Webex App brings together Calling, Meeting and Messaging modes of collaboration in order to create a seamless, engaging, inclusive and intelligent experience.

Seamless collaboration across devices, locations and organizations

· Use any computer, tablet, phone, browser or Cisco devices to connect

· Collaborate with people outside an organization as easily as those inside

· Minimize app switching with bi-direction integrations with other popular business apps

Make collaboration more interactive and engaging

· Reduce disruptions with background noise removal and voice enhancement

· Enable audiences to share their reactions with animated emojis and gesture recognition

· Improve audience engagement with next-gen dynamic polling and Q&A by Slido

· Customized the stage layout to focus on the content and people that matters most

Make collaboration more inclusive

· Remove language barriers with real-time language translation into 100+ languages

· Ensure everyone’s voice can be heard with anonymous polling/Q&A by Slido

· Encourage everyone to participate with breakout rooms that enable smaller group discussions

Help users work smarter

· Make meetings more productive with automatic transcriptions, notes and highlights

· Utilize spaces to schedule team meetings and have recordings and transcripts automatically stored in the spaces for easy access

· Monitor and manage work-life balance and professional relationships with personal insights

Webex App Features

Project Management Features

  • Supported: Task Management
  • Supported: Gantt Charts
  • Supported: Scheduling
  • Supported: Workflow Automation
  • Supported: Mobile Access
  • Supported: File tracking
  • Supported: Tagging
  • Supported: Search
  • Supported: Integrates with other Project Management Tools
  • Supported: Visual planning tools

Communication Features

  • Supported: Chat
  • Supported: Status updates and activity feed
  • Supported: Notifications
  • Supported: Comments and feedback
  • Supported: Discussions
  • Supported: User directory and online status
  • Supported: Sharing and privacy
  • Supported: Surveys
  • Supported: Internal knowledgebase
  • Supported: Integrates with Skype
  • Supported: Integrates with GoToMeeting
  • Supported: Integrates with Gmail and Google Hangouts
  • Supported: Integrates with Outlook

File Sharing & Management Features

  • Supported: Versioning
  • Supported: Document files
  • Supported: Image files
  • Supported: Video files
  • Supported: Audio files
  • Supported: Document collaboration
  • Supported: Shared folders
  • Supported: Access control
  • Supported: Advanced security features
  • Supported: Integrates with Google Drive
  • Supported: Integrates with SharePoint
  • Supported: Device sync
  • Supported: Web interface
  • Supported: File change notifications
  • Supported: Simultaneous editing

Webex App Videos

Maximizing productivity with messaging in the Webex App
Security is at its core | Webex by Cisco
Everyone together now | Webex App
Pair and share on the Webex App

Webex App Downloadables

Webex App Competitors

Webex App Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Slack, Zoom, and Microsoft Teams are common alternatives for Webex App.

Reviewers rate Chat highest, with a score of 9.

The most common users of Webex App are from Enterprises (1,001+ employees).
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Comparisons

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Reviews

(1-2 of 2)
Companies can't remove reviews or game the system. Here's why
August 13, 2021

Cisco Webex App

Abderrahim Benslimane | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I am very satisfied with my experience with Webex App in online training. The creation of the event is very easy with the possibility of scheduling it in advance. The management of participants, organizers, and animators is complete. The invitations are automated and by simply using emails we can create all the schedules of the training session.
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