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Webex App

Webex App

Overview

What is Webex App?

The Webex App brings together Webex Calling, Meetings, and Messaging into a single application, fostering collaboration and unlocking more productive ways to work.

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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Video Reviews

8 videos

Webex Allows Team Members to Easily & Quickly Connect and Participate in Meetings: User Review
03:47
Developer Leans on Webex to Support Meetings With Large Amounts of Attendees: User Review
03:01
User Review: Webex Provides Business With Modern Workplace Communication & Collaboration Tools
02:09
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Pricing

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Basic Plan

$0.00

Cloud
user/month

Meet Plan

$13.50

Cloud
user/month

Meet + Call Plan

$25.00

Cloud
user/month

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.webex.com/pricing/index.html

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

7.9
Avg 7.9

Communication

Features that allow team members to communicate about collaborative projects and keep each other informed of their opinions and progress.

8.5
Avg 8.0

File Sharing & Management

Features that allow collaborators to view, work on, and organize files.

8.2
Avg 8.1
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Product Details

What is Webex App?

The Webex App brings together Webex Calling, Meetings, Messaging, Polling, Whiteboarding and Video Messaging into a single application, fostering effortless collaboration and unlocking more productive ways to work. The Webex App provides a comprehensive and intelligent collaboration experience across every workload, enabling users to securely connect, communicate and get work done anywhere.

Seamless collaboration across devices, locations and organizations:


  • Any computer, tablet, phone, browser or Webex Device can be used to connect
  • Secures collaboration with people inside and outside the organization
  • Minimizes app switching with integrated workflows across other business applications
  • Move calls or meetings to a mobile phone, Webex Device or a car’s infotainment system to continue collaboration


Power engaging interactions with more ways to participate


  • Removes language barriers with real-time language translation into 100+ languages
  • Enables audiences to share their reactions with animated emojis and gesture recognition
  • Real-time collaboration on documents and whiteboards
  • Encourages more participation with polling, Q&A and breakout rooms


Unlocking more productivity with AI-powered innovations


  • Makes meetings more productive with automatic transcriptions, summaries and highlights
  • Reduces disruptions with background noise removal and voice enhancement
  • Monitoring and management of work-life balance and professional relationships with personal insights

Webex App Features

Project Management Features

  • Supported: Task Management
  • Supported: Gantt Charts
  • Supported: Scheduling
  • Supported: Workflow Automation
  • Supported: Mobile Access
  • Supported: File tracking
  • Supported: Tagging
  • Supported: Search
  • Supported: Integrates with other Project Management Tools
  • Supported: Visual planning tools

Communication Features

  • Supported: Chat
  • Supported: Status updates and activity feed
  • Supported: Notifications
  • Supported: Comments and feedback
  • Supported: Discussions
  • Supported: User directory and online status
  • Supported: Sharing and privacy
  • Supported: Surveys
  • Supported: Internal knowledgebase
  • Supported: Integrates with Skype
  • Supported: Integrates with GoToMeeting
  • Supported: Integrates with Gmail and Google Hangouts
  • Supported: Integrates with Outlook

File Sharing & Management Features

  • Supported: Versioning
  • Supported: Document files
  • Supported: Image files
  • Supported: Video files
  • Supported: Audio files
  • Supported: Document collaboration
  • Supported: Shared folders
  • Supported: Access control
  • Supported: Advanced security features
  • Supported: Integrates with Google Drive
  • Supported: Integrates with SharePoint
  • Supported: Device sync
  • Supported: Web interface
  • Supported: File change notifications
  • Supported: Simultaneous editing

Webex App Videos

Webex App
Pairing and sharing on the Webex App

Webex App Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

The Webex App brings together Webex Calling, Meetings, and Messaging into a single application, fostering collaboration and unlocking more productive ways to work.

Slack, Zoom Workplace, and Microsoft Teams are common alternatives for Webex App.

Reviewers rate Integrates with Gmail and Google Hangouts highest, with a score of 8.9.

The most common users of Webex App are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(1588)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Effortless Setup and Seamless Device Compatibility: Users have consistently praised the seamless setup process of Webex, emphasizing its compatibility with various peripheral devices that enhance user experience and convenience during meetings users also appreciate the mobility features that allow for connections on the go.

Language Translation: Users have noted the usefulness of real-time language translation. This allows users to connect with a diverse set of people and increases collaboration across multiple locations.

Robust Video Conferencing Capabilities with High Audio Quality: Reviewers appreciate the robust video conferencing capabilities offered by Webex, coupled with high-quality audio and smooth remote access options. This combination enhances communication effectiveness during virtual meetings and is highly valued by users.

Complex User Interface: Many users have frequently found the Webex interface to be overly complex and feature-rich, resulting in a steep learning curve. This complexity has led to performance lags and difficulties for first-time users, making navigation and utilization challenging.

Integration Challenges with Non-Cisco Devices: A notable demand exists among reviewers for better integration with non-Cisco devices and software. Users express frustration over the lack of seamless connectivity with other platforms, advocating for improved compatibility and a more streamlined user experience across various devices.

High Resource Usage: Concerns have been raised regarding high resource usage on devices, particularly significant CPU and memory consumption levels. Users also report encountering obstacles when attempting to schedule meetings through Microsoft suites, indicating operational inefficiencies that impact overall user experience negatively.

Reviews

(1-25 of 666)
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Connecting with remote teams has become more easy!

Rating: 8 out of 10
September 11, 2024
FH
Vetted Review
Verified User
Webex App
1 year of experience
As we have multiple teams distributed all over the country, Webex App suits quite well to communicate with these remote teams and we have to report our partners and stakeholders on occasionally where collaboration tools like Webex App are a must.

Secure, collaborative, simple

Rating: 8 out of 10
August 30, 2024
Verified User
Vetted Review
Webex App
3 years of experience
It's very well suited for teams wishing to collaborate together throughout the various features such as personal spaces, general spaces with teams or projects, and a very easy to use interface. I do however think the file sharing aspect could be improved, especially in the spaces with your teams or project teams to collaborate in an even more natural manner. I like the user interface, especially the dark mode compared to other apps. The ability to invite others to your meeting room and share a link is convenient, especially those outside your organisation. The app is very easy to use on both phones and laptop devices, but maybe more customisation would suit some teams or functions, but for me it is perfectly fine. If the main reason for using Webex App is to collaborate with your team, then this app is very much suited and will help bring everyone together in ways that are interactive with polls, spaces and webinars for training. I feel reassured knowing how safe the app is and how security was built around it with it in mind rather than an afterthought. It is a feel crafted app to help you and your teams work better together

The Webex App review from a CSXM Perspective

Rating: 10 out of 10
August 29, 2024
KK
Vetted Review
Verified User
Webex App
5 years of experience
I have managed the build and run for Webex Calling implementation. Migrations and activating phone numbers are quite tedious when you have a large number of users, maybe we can add the numbers directly in bulk update and activate it accordingly.

It is also difficult to do an extract and to read which licences type and when the licences was assigned on the users list accordingly.

Webex App: A Professional Virtual Meeting Platform

Rating: 9 out of 10
August 28, 2024
I would really recommend Webex App to any of colleague or recommend the company's management to start using Webex App for virtual meeting in their organization as once the Webex App is installed in the system and most probably working professionals have access to high quality internet, it becomes extremely user-friendly and convenient to have a call with any of the team member of the organization.

Webex App review

Rating: 8 out of 10
August 28, 2024
Verified User
Vetted Review
Verified User
Webex App
2 years of experience
Webex App is a well-known app and I have used it for a long time. Initially, I was only using its chat feature but recently we started using the call feature as well I see some lag in calling quality, setting up meetings,s and calendar view. This all some pointers leading to giving a rating of 8.

Webex App: One of the best instant messaging apps for business

Rating: 9 out of 10
August 28, 2024
GD
Vetted Review
Verified User
Webex App
4 years of experience
Verified on LinkedIn
Instead of stopping by someone's desk, not knowing if they are in a meeting or if they have their head down working on something important, I can send a Webex App message, allowing them to address the question when their workflow allows it. This saves time for both of us. Because I am a remote worker on a non-remote team, I can also use it to simply catch up on everyone's day, send a picture of my cat, or just generally maintain a social connection with people in and outside of my team.

Webex App is not appropriate for sending documents that will want to be retrieved at a later time, sending wordier messages with more than one objective, or communicating with multiple people outside of one's team. This is a shortcoming of messaging platforms overall, not necessarily Webex.

Let's Colaborate on that with Webex Teams!

Rating: 9 out of 10
August 23, 2024
JS
Vetted Review
Verified User
Webex App
4 years of experience
Being able to send out a quick message to our department about something instead of it getting lost in email. The ability to see all the files in one place instead of scrolling back through. Also, using it with my family is nice too as they use the free version, so I can still talk to them even when I am out of town. Being able to pop it open on my mobile phone is essential! Having the conversation right there or being able to have a video call with someone back at the office while remote is key!

Great App For Larger Audiences

Rating: 8 out of 10
August 22, 2024
AH
Vetted Review
Verified User
Webex App
3 years of experience
It is most suited for webinars or meetings where participants are more. It is also essential where 2 way communication meeting is required.

Webex App Review

Rating: 10 out of 10
June 12, 2024
Verified User
Vetted Review
Webex App
4 years of experience
Scenarios where it's well suited? Office environments, schools, any place that you need to connect with others. I mean that's, the app is for collaboration, so you only really use it for that. So I dunno where it wouldn't be well suited is where you don't want to talk to anybody. So I don't know.

Webex App Review

Rating: 7 out of 10
June 11, 2024
Verified User
Vetted Review
Verified User
Webex App
10 years of experience
I cannot think of anything that is not appropriate. If you use it for corporate world, for office, it's very appropriate. Oh, one request that I have to make is I wish that there is a free version for individual to use as their own preferred choice of meeting other person from other parts of the country or the world.

Webex App Review

Rating: 10 out of 10
June 10, 2024
Verified User
Vetted Review
Webex App
2 years of experience
It's perfectly suited for any type of collaboration. We will use WebEx all the time for customer meetings and customer presentation, internal team meetings. Anytime where we've got to just talk about something, it's very easy to do a quick screen share, bring up an app, share it all out so we're all almost like looking over your shoulder type of scenario when you're working on something. As far as where it wouldn't be, the one aspect we don't really use Jabber, so I know that kind of ties in a little bit from an IM perspective with the app. I mean we pretty much use WebEx. WebEx meetings for a lot of stuff.

Sharing my experience of Webex App!

Rating: 7 out of 10
June 10, 2024
OG
Vetted Review
Verified User
Webex App
2 years of experience
We have a large number of employees that work remotely and I think to communicate with remote workforce and maintain proper communication channel, Webex App suits quite well.

Webex App Review

Rating: 9 out of 10
June 05, 2024
Verified User
Vetted Review
Verified User
Webex App
7 years of experience
Troubleshooting with TAC or colleagues, proving training and knowledge transfer with hands on experience are two examples of where Webex App excels. I haven't enjoyed large (10+ attendee) meetings with it as it doesn't seem to switch between talkers as well as some other apps.

Webex App just awesome!

Rating: 8 out of 10
May 29, 2024
JT
Vetted Review
Verified User
Webex App
1 year of experience
Absolutely I would recommend this to colleagues and customers. It is really easy and simple to use. once signed in, it keeps you signed in and doesn't seem to ask for sign in details as regularly as other apps like teams. Being able to save new contacts and save your meetings also makes it really easy and nice to use.

Webex App review

Rating: 10 out of 10
April 10, 2024
Verified User
Vetted Review
Verified User
Webex App
6 years of experience
The Webex App is well suited for organizations who need on-the-go collaboration tools available wherever they are situated. The ability to be at a desk/laptop and then switch over to the Webex App right where you left off is a huge selling point. There is no interruption when switching between the desktop and mobile apps. It's a very convenient experience.

Webex : the best market competitor in video conferencing!

Rating: 9 out of 10
April 06, 2024
Verified User
Vetted Review
Verified User
Webex App
2 years of experience
The customers who cannot afford MS suite, usually go to Webex as it is the best alternative, specially in pricing segment I believe.
apart from that Webex is very suitable efficient video conferencing and meeting application.

Still, as MS Teams is available by default in most of the client operating systems, Cisco Webex is not much preferred for me.

Easy connection with team!

Rating: 8 out of 10
March 28, 2024
Verified User
Vetted Review
Verified User
Webex App
1 year of experience
Overall well suited for a small to medium organization. Easy multilingual support and easier to set up. It would be great for IM usage, with inter team and personal activities like conferences, whiteboarding, etc. The polling system is not as direct as some of the direct competitors.

Webex App Stands Out as the Optimal Solution for Internal Communications

Rating: 10 out of 10
March 24, 2024
Verified User
Vetted Review
Verified User
Webex App
1 year of experience
Webex App is very suitable because it has mobile, desktop, and web versions, allowing you to use it anywhere. The meeting option of the Webex App allows you to organize, schedule, and participate in meetings with very high quality. It also allows you to share your screen and record the meeting, which helps you to do it more effectively.

Webex App proves to be the best application for remote and hybrid users

Rating: 10 out of 10
March 22, 2024
FT
Vetted Review
Verified User
Webex App
4 years of experience
I believe Webex App is a great benefit for hybrid workers. The fact that you can have it on your mobile or laptop and you can have your office number on it makes it a great value for remote workers and workers on the go. As a managed service engineer, the app proves to be very worthy when I approach customer problems, I can keep customers updated with the latest news and also remotely connect and control their desktops if needed. The ability to go from texting to video call and save previous files and information increases efficiency.
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