Webex App

Webex App

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Top Rated
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About TrustRadius Scoring
Score 8.5 out of 100
Top Rated
TRUE
Webex App

Overview

Recent Reviews

Better at online meeting.

8 out of 10
September 28, 2022
For meetings with internal and external stakeholders, the Webex App is a crucial tool. It was utilized less frequently before the epidemic …
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The Webex app by Cisco

8 out of 10
August 30, 2022
Being a partner with Cisco we utilize the Webex app not only for our own users but we work for our customers and directly with Cisco with …
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Worthy Webex

7 out of 10
August 02, 2022
Had clients from overseas, so were able to have multilingual people.
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 23 features
  • Chat (357)
    8.9
    89%
  • Mobile Access (326)
    8.9
    89%
  • Discussions (333)
    8.8
    88%
  • Notifications (351)
    8.6
    86%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

7 videos

Webex Allows Team Members to Easily & Quickly Connect and Participate in Meetings: User Review
03:47
Developer Leans on Webex to Support Meetings With Large Amounts of Attendees: User Review
03:01
User Review: Webex Provides Business With Modern Workplace Communication & Collaboration Tools
02:09
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Pricing

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Basic Plan

$0.00

Cloud
user/month

Meet Plan

$13.50

Cloud
user/month

Meet + Call Plan

$25.00

Cloud
user/month

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.webex.com/pricing/index.html

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services
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Product Demos

Bring together your people, partners and customers | Webex Messaging
00:43
Security is at our core | Webex by Cisco
01:01
Everyone together now | Webex App
01:07
Pair and share on the Webex App
03:18
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Features Scorecard

Project Management

8.2
82%

Communication

8.4
84%

File Sharing & Management

8.3
83%
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Product Details

What is Webex App?

Webex App brings together Calling, Meeting and Messaging modes of collaboration in order to create a seamless, engaging, inclusive and intelligent experience.

Seamless collaboration across devices, locations and organizations

· Use any computer, tablet, phone, browser or Cisco devices to connect

· Collaborate with people outside an organization as easily as those inside

· Minimize app switching with bi-direction integrations with other popular business apps

Make collaboration more interactive and engaging

· Reduce disruptions with background noise removal and voice enhancement

· Enable audiences to share their reactions with animated emojis and gesture recognition

· Improve audience engagement with next-gen dynamic polling and Q&A by Slido

· Customized the stage layout to focus on the content and people that matters most

Make collaboration more inclusive

· Remove language barriers with real-time language translation into 100+ languages

· Ensure everyone’s voice can be heard with anonymous polling/Q&A by Slido

· Encourage everyone to participate with breakout rooms that enable smaller group discussions

Help users work smarter

· Make meetings more productive with automatic transcriptions, notes and highlights

· Utilize spaces to schedule team meetings and have recordings and transcripts automatically stored in the spaces for easy access

· Monitor and manage work-life balance and professional relationships with personal insights

Webex App Features

Project Management Features

  • Supported: Task Management
  • Supported: Gantt Charts
  • Supported: Scheduling
  • Supported: Workflow Automation
  • Supported: Mobile Access
  • Supported: File tracking
  • Supported: Tagging
  • Supported: Search
  • Supported: Integrates with other Project Management Tools
  • Supported: Visual planning tools

Communication Features

  • Supported: Chat
  • Supported: Status updates and activity feed
  • Supported: Notifications
  • Supported: Comments and feedback
  • Supported: Discussions
  • Supported: User directory and online status
  • Supported: Sharing and privacy
  • Supported: Surveys
  • Supported: Internal knowledgebase
  • Supported: Integrates with Skype
  • Supported: Integrates with GoToMeeting
  • Supported: Integrates with Gmail and Google Hangouts
  • Supported: Integrates with Outlook

File Sharing & Management Features

  • Supported: Versioning
  • Supported: Document files
  • Supported: Image files
  • Supported: Video files
  • Supported: Audio files
  • Supported: Document collaboration
  • Supported: Shared folders
  • Supported: Access control
  • Supported: Advanced security features
  • Supported: Integrates with Google Drive
  • Supported: Integrates with SharePoint
  • Supported: Device sync
  • Supported: Web interface
  • Supported: File change notifications
  • Supported: Simultaneous editing

Webex App Videos

Maximizing productivity with messaging in the Webex App
Security is at its core | Webex by Cisco
Everyone together now | Webex App
Pair and share on the Webex App

Webex App Downloadables

Webex App Competitors

Webex App Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Slack, Zoom, and Microsoft Teams are common alternatives for Webex App.

Reviewers rate Mobile Access and Chat highest, with a score of 8.9.

The most common users of Webex App are from Enterprises (1,001+ employees) and the Information Technology & Services industry.
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Comparisons

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Compare with

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Reviews

(1-25 of 419)
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September 28, 2022

Better at online meeting.

Score 8 out of 10
Vetted Review
Verified User
Review Source
For meetings with internal and external stakeholders, the Webex App is a crucial tool. It was utilized less frequently before the epidemic since in-person interactions were the norm. It became a key tool for various sorts of communication and collaboration due to the pandemic and the working from home environment.
Score 10 out of 10
Vetted Review
Reseller
Review Source
I use Webex for all types of communications with other employees in my company, messaging, meetings, calling, and sharing files. We also do advanced integrations with our CRM and some other 3rd party applications.
Eva Huynh | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
I use WebEx in my organization for team meetings, townhall and quick sync up with other people. It is useful nowadays as people tend to work from home so this is the best way to sync up with them on their status. It is also good to share your works and demo your projects with the share screen feature that it has.
Duc Minh Nguyen | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
The business problem that we have in my company is the lack of face-to-face communication tools over the net for multiple people. Webex does a good job of fixing this. The Webex app allows us to be able to attend meetings through our phones and on the go so that we can easily communicate with each other to address problems. This is a faster process than just messaging each other through Slack.
Thomas Barkias, CISA, CRISC | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Webex App is an essential tool for meetings with internal and external stakeholders. Before the pandemic, it was used less frequently, since physical meetings were the norm. With the pandemic and the working from home environment, it became one of the main tool for communication and collaboration of different forms.
August 30, 2022

The Webex app by Cisco

Score 8 out of 10
Vetted Review
Verified User
Review Source
Being a partner with Cisco we utilize the Webex app not only for our own users but we work for our customers and directly with Cisco with the use of messaging, spaces, space meetings, and calling on Webex video calls. We are able to bring together all of these services in one place and can collaborate in meetings quickly and more efficiently.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Webex is our go-to app for video conferencing, online meetings, trainings and refreshers. Whether it involves remote employees, collaborating with various departments and teams, screening job applicants or managing vendors, Webex is efficient and scalable. In terms of quality, Webex offers HD definition of all calls and adjusts itself according to internet speed.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Our meeting room software is directly integrated with Webex App, and we use it to meet internally as well as with other users worldwide. I have tested with Webex App in the past and have always been impressed with the number of features and ease of use with the application. With a few simple clicks, you have access to every important feature, including video/audio calls, viewing your team, accessing your calendar, and more.
Meredith Wheeler | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
The decision to acquire the Webex App was due to the great experience that Cisco has in this area; collaboration through video conferences and any other method of instant communication is very necessary in each of the departments, so the Webex App is perfect for us, it was successfully implemented, communications were made with great sound and image quality, we share knowledge with colleagues from anywhere in the world with video calls, webinars have a great impact, and with end-to-end encryption, we feel very safe, this system is one of the most complete on the market today.
Grant Tomey | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
Webex is used by our clinic to connect with community partners for meetings. Webex allows our clinic to conduct meetings with our partners remotely. We began using Webex when the COVID-19 pandemic began and have continued to use it since.
Score 6 out of 10
Vetted Review
Verified User
Review Source
I used Webex App as an online video and audio communication platform for interviews as part of my organization. Webex App is used to bridge the online communication gap, especially during current times with COVID. I used Webex App to both conduct and undertake online (user) interviews. It allowed for either audio or video interviews.
Ankit Gada ☑ | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
I have been using Webex App for the last five years:
1. It is an excellent conferencing video and audio application
2. It just seamlessly connects to any browser when you connect with even low internet bandwidth
3. It can be used on all mobile platforms, may it be android or iPhone - it works fine
Denis Bruno | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
As a bank and financial institution, we have incorporated Webex as our enterprise solution for collaborative engagement, both internally and externally, with our customers and constituents. The Webex App is part of our day-to-day operational tools for scheduling meetings and appointments, joining ad hoc meetings, messaging, and our softphone capabilities. The integration with Outlook makes the Webex App the "righthand" of tracking our day-to-day operations.
July 13, 2022

Fix UI/UX

Score 3 out of 10
Vetted Review
Verified User
Review Source
We use Webex App instead of Zoom. In my personal experience, Zoom has a history of privacy policy violations and I believe, has used sketchy business practices in the past. We use Webex App because it is supplied by Cisco and has the backing of a company with a good reputation. It makes for a good Zoom alternative too.
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use Webex App to meet every day, it is our default online meeting s app. It is a solid solution for our company that ensures connectivity, collaboration, and security on every platform. From software development to marketing, it is perfect for almost every use case we have and we will continue using it for a long time
Score 10 out of 10
Vetted Review
Reseller
Review Source
The Webex App allows for easy communication between employees and the meeting capability is incredible. We are a multi-national company and the capability to have meets translated into a local language is very inclusive. The recording and notes capability takes the pain out of remembering what was discussed in the meeting!
Score 9 out of 10
Vetted Review
Reseller
Review Source
What Cisco did with the Webex App lately, is the reason I use it myself and preach it to every person who is curious about collaboration. Constant updates and improvements make Webex App more awesome every iteration. The devices that can be used also are the best in class, so all I can do is actually give the advice to try it, you won't be disappointed.
July 12, 2022

Collaborating king

Score 8 out of 10
Vetted Review
Reseller
Review Source
We use Webex App for meetings, phone, and messaging. It is our collaboration hub. We get notifications via bots in groups. We use it for teams that work on specific problems. It is a soft phone for on-site and remote users. Webex App is the hub for meeting with customers, and presentations, and is used for customer support.
Aleena Kamavazi | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Webex App as a unified communication tool to help us achieve the best experience in online communication. It allows us to hold online meetings, perform both audio and video calls as well as instant messaging. It has allowed us to freely and easily pass information both within the organization between fellow employees as well outside the organization with clients and stakeholders. Acting as a link between us and our clients, has helped us strengthen the relationship with our clients and all involved parties by making sure the required information and communications are available to them at any time.
David Castro Fernandez | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
I use Webex in the daily basics for communication to peers on the chat, to schedule meetings, and to attach documents. The app is centralized so you can set meetings, chat with peers, discuss under specific topics, and “start a thread”. You can attach documents as any other application. The app is very secured as well. You can open up several groups and discuss the projects specifics and lock who can add or not users to that channel. Additionally, there is a possibility to talk to people outside the organization(partners, external subsidiaries, other companies, cisco as well) and have them all in one group which brings a lot of value.
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