Webex App

Webex App

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Top Rated
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About TrustRadius Scoring
Score 8.5 out of 100
Top Rated
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Webex App

Overview

Recent Reviews

The Webex app by Cisco

8 out of 10
August 30, 2022
Being a partner with Cisco we utilize the Webex app not only for our own users but we work for our customers and directly with Cisco with …
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Worthy Webex

7 out of 10
August 02, 2022
Had clients from overseas, so were able to have multilingual people.
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Fix UI/UX

3 out of 10
July 13, 2022
We use Webex App instead of Zoom. In my personal experience, Zoom has a history of privacy policy violations and I believe, has used …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 23 features
  • Chat (356)
    8.9
    89%
  • Mobile Access (325)
    8.9
    89%
  • Discussions (332)
    8.8
    88%
  • Notifications (350)
    8.6
    86%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

7 videos

Webex Allows Team Members to Easily & Quickly Connect and Participate in Meetings: User Review
03:47
Developer Leans on Webex to Support Meetings With Large Amounts of Attendees: User Review
03:01
User Review: Webex Provides Business With Modern Workplace Communication & Collaboration Tools
02:09
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Pricing

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Basic Plan

$0.00

Cloud
user/month

Meet Plan

$13.50

Cloud
user/month

Meet + Call Plan

$25.00

Cloud
user/month

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.webex.com/pricing/index.html

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services
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Product Demos

Bring together your people, partners and customers | Webex Messaging
00:43
Security is at our core | Webex by Cisco
01:01
Everyone together now | Webex App
01:07
Pair and share on the Webex App
03:18
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Features Scorecard

Project Management

8.2
82%

Communication

8.4
84%

File Sharing & Management

8.3
83%
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Product Details

What is Webex App?

Webex App brings together Calling, Meeting and Messaging modes of collaboration in order to create a seamless, engaging, inclusive and intelligent experience.

Seamless collaboration across devices, locations and organizations

· Use any computer, tablet, phone, browser or Cisco devices to connect

· Collaborate with people outside an organization as easily as those inside

· Minimize app switching with bi-direction integrations with other popular business apps

Make collaboration more interactive and engaging

· Reduce disruptions with background noise removal and voice enhancement

· Enable audiences to share their reactions with animated emojis and gesture recognition

· Improve audience engagement with next-gen dynamic polling and Q&A by Slido

· Customized the stage layout to focus on the content and people that matters most

Make collaboration more inclusive

· Remove language barriers with real-time language translation into 100+ languages

· Ensure everyone’s voice can be heard with anonymous polling/Q&A by Slido

· Encourage everyone to participate with breakout rooms that enable smaller group discussions

Help users work smarter

· Make meetings more productive with automatic transcriptions, notes and highlights

· Utilize spaces to schedule team meetings and have recordings and transcripts automatically stored in the spaces for easy access

· Monitor and manage work-life balance and professional relationships with personal insights

Webex App Features

Project Management Features

  • Supported: Task Management
  • Supported: Gantt Charts
  • Supported: Scheduling
  • Supported: Workflow Automation
  • Supported: Mobile Access
  • Supported: File tracking
  • Supported: Tagging
  • Supported: Search
  • Supported: Integrates with other Project Management Tools
  • Supported: Visual planning tools

Communication Features

  • Supported: Chat
  • Supported: Status updates and activity feed
  • Supported: Notifications
  • Supported: Comments and feedback
  • Supported: Discussions
  • Supported: User directory and online status
  • Supported: Sharing and privacy
  • Supported: Surveys
  • Supported: Internal knowledgebase
  • Supported: Integrates with Skype
  • Supported: Integrates with GoToMeeting
  • Supported: Integrates with Gmail and Google Hangouts
  • Supported: Integrates with Outlook

File Sharing & Management Features

  • Supported: Versioning
  • Supported: Document files
  • Supported: Image files
  • Supported: Video files
  • Supported: Audio files
  • Supported: Document collaboration
  • Supported: Shared folders
  • Supported: Access control
  • Supported: Advanced security features
  • Supported: Integrates with Google Drive
  • Supported: Integrates with SharePoint
  • Supported: Device sync
  • Supported: Web interface
  • Supported: File change notifications
  • Supported: Simultaneous editing

Webex App Videos

Maximizing productivity with messaging in the Webex App
Security is at its core | Webex by Cisco
Everyone together now | Webex App
Pair and share on the Webex App

Webex App Downloadables

Webex App Competitors

Webex App Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Slack, Zoom, and Microsoft Teams are common alternatives for Webex App.

Reviewers rate Mobile Access and Chat highest, with a score of 8.9.

The most common users of Webex App are from Enterprises (1,001+ employees) and the Information Technology & Services industry.
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Comparisons

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Reviews

(1-25 of 365)
Companies can't remove reviews or game the system. Here's why
Eva Huynh | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
I only chat with support once regarding a bug that I had with WebEx and they answered promptly. They were professional and nice regarding it so I don't have an issue with them. In term of the bug, I believe it eventually got fixed several months after I raised my concern, so that's good to see that they do their part.
Duc Minh Nguyen | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
I gave this rating because WebEx App does a good job at what it advertises, which is the ability to do a video conference/chat with multiple people across the world. However, its chat feature is lacking; therefore, it is not completely a go-to tool for everyone out there.
August 30, 2022

The Webex app by Cisco

Score 8 out of 10
Vetted Review
Verified User
Review Source
Cisco delivers great support through its Technical Operations Center (TAC). Opening a ticket with them is fairly straight forward and Cisco TAC strives to provide the best possible support.
Score 9 out of 10
Vetted Review
Verified User
Review Source
I feel like the integration between Webex App, and other applications is at an all-time high, with more companies than ever supporting the product. It is great to see that Webex App coming out on top of the world of conference room providers, and I hope that continues to happen. The FAQ pages are also done with extreme proficiency, meaning that even the newest users can easily follow the provided guides and get started using Webex App quickly.
Meredith Wheeler | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Talking about Webex App technical support is talking about the quality because they are always attentive and willing to attend to our needs, and the response is immediate; every time we have needed help to solve a problem or find out a function, they have not responded quickly, Cisco has always been characterized by being efficient and deserving 10 points.
Score 6 out of 10
Vetted Review
Verified User
Review Source
After speaking to a few people, not a lot of people know about Webex App, as they are more familiar with other video conference software. However, those that I have spoken to have largely been supportive of the Webex App and will continue to use it from here on. A few people have said that they like many of the features of the Webex App and will continue to use it concurrently with other conference software.
Ankit Gada ☑ | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
It has lived up to the expectation of each and every individual, and it has improved in quality. It is an excellent application to be used by every single consumer and small, medium, and large enterprises. One of the easy plug-in applications of Cisco! It is the market's best available tool at the moment!
Denis Bruno | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
This is an appropriate rating because our Cisco partners have been right alongside our implementations processes and have listened to our "asks" for enhancements to gaps and limitations that were critical to the enterprise's manner of operations and collaborations...both internally and externally.
July 12, 2022

Collaborating king

Score 8 out of 10
Vetted Review
Reseller
Review Source
Great support. Wish features would come a little quicker but great progress.
Aleena Kamavazi | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
The support offered by the Webex App customer support team is outstanding and very helpful. All the way from deployment, to set up to usage, any issues you dire t to them are responded to almost instantly. More so, they do follow-ups to ensure you are completely satisfied with the services they offered.
David Castro Fernandez | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
The support is acceptable from Cisco or the actual partners that support this product. When there are new versions sometimes it has been beneficial with security add-ins, while other times, we have had issues trying to even get logged in. As any other app, these issues happen with Webex app, and the support has been good enough.
Score 10 out of 10
Vetted Review
Reseller
Review Source
Cisco support is always very knowledgeable about their solutions and always willing to help with patience and professionalism.
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