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Webex Calling

Webex Calling

Overview

What is Webex Calling?

Webex Calling is Cisco’s flagship cloud calling solution with over 12 million users worldwide. It delivers an enterprise-grade calling experience that enables customers to replace PBX hardware with a cloud calling solution. Webex Calling's connectivity and collaboration experience includes calling,…

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Learn from top reviewers

A cutting edge tool for Collaboration

Rating: 8 out of 10
January 10, 2025
IncentivizedVetted ReviewVerified User
We have been working with Webex Calling for about four years so far, it is a robust and flexible solution which was just what we were looking for. Having one single app to do ...
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Leonardo Silva
Engineer - Professional Services
Network Engineer
Logicalis
Webex Calling10 years of experience

Webex Calling - New age enterprise grade robust calling solution

Rating: 10 out of 10
December 20, 2024
IncentivizedVetted ReviewVerified User
We use Webex Calling for collaboration between different teams internally and also for making calls to the outside world. It is a very good service from Cisco with wide variet...
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Bhushan Kondawar
Consultant - Engineering
Sr Manager
Tata Communications Ltd
Webex Calling8 years of experience
Verified on LinkedIn

Webex Calling beats its rival with ease

Rating: 10 out of 10
November 26, 2024
IncentivizedVetted ReviewVerified User
Webex Calling saves a lot of cost. It reduces overhead costs for traditional telephony systems and long distance calls, which simplifying billing and management. Due to its in...
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Piyusha Verma
Consultant - Information Technology
Talent Acquisition Specialist
Ibridgetechsoft
Webex Calling3 years of experience

Webex Calling Review

Rating: 10 out of 10
November 25, 2024
IncentivizedVetted Review
So the benefits in regards to utilizing Cisco and Cisco WebEx is depending on where you are, whether you're in on campus or whether you are working from home. Cisco WebEx Call...
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Adam Kain
Manager - Sales
Sales Manager
Voss Solutions
Webex Calling11 years of experience

Webex calling review basing on it's impact and productivity.

Rating: 9 out of 10
October 9, 2024
IncentivizedVetted ReviewVerified User
3 years ago we replaced our old private branch exchange system (PBX) with Webex Calling software. We use Webex Calling to manage all communications and engagement points all i...
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Derrick Githu
Engineer - Engineering
Software Engineer
Academic Research
Webex Calling3 years of experience
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How Webex Calling Differs From Its Competitors

All-in-one Platform

We have used Cisco WebEx video conferencing devices with Webex Calling which take the conference room experience to a next level. Dialling and joining any meeting with Webex Calling is very easy for an video conferencing device. Webex has a vide variety of conferencing devices supported by Webex …
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Security

Cisco's Webex Calling solution is fully cloud based and secured with state of the art Security guidelines followed end to end. Enterprises need not to worry about managing Webex Calling as all the maintenance and security patches will be applied by Cisco without customer intervention. Webex …
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All-in-one Platform

It does benefit from the Cisco WebEx endpoint offerings, the full range of endpoint devices, whether it be a client on a mobile phone into desktop related features such as the Cisco WebEx boards when you go into the meeting rooms, the full range. And now with the new, I think the Cisco microphone, …
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All-in-one Platform

Webex Calling is a video conferencing tool that seamlessly integrates, with Webex Calling, allowing users to transition between voice calls and video meetings effortlessly. The ability to switch seamlessly between voice calls and video meetings allows for more flexible and spontaneous reactions. …
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Security

Webex Calling leverages encryption in both in - transit and at rest for all voice call and messages. This ensures that sensitive business communication is secure and protected from interception. Encryption is applied automatically, so there is no use for users to manually configure security …
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Security

Webex Calling is 95% effective it has provided us with a safe and secure collaboration space where attendees and research team conveniently share files,documents and research papers without fear of leaks. The software ensures that only authorised access can join our online meetings. Host setting …
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All-in-one Platform

Webex CC for sure and the recently launched Customer Experience offer, both are a great option to combine with Webex Calling as well since they have the same core solution, a cloud-based Collaboration structure. Webex CC can be integrated within the same Org ID and be managed by the Control Hub as …
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Security

Internal and external calls are encrypted since we have our LGW integrated with certificate-based authentication. Integration with MS Azure is also encrypted through TLS secure handshake step. We can define specific groups to access the Control Hub and define a set of rules that will tell which …
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All-in-one Platform

A powerful combination with the Webex Contact Center platform, allowing agents and supervisors to answer calls from the call center anywhere, whether in the office or remotely. This integration enables a powerful end-to-end solution with advanced voice functionality. Webex Calling also has the …
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Security

Webex Calling uses the Webex App as a means of communication. In the Webex App we have all the collaboration functionalities gathered in a single piece of software, through this App you can respond to messages, hold meetings, consult your calendar and much more.
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All-in-one Platform

We use Meetings & Events quite often, to host meetings of different scale ranging from 5 to 5000. As mentioned earlier, Webex Calling scales given the cloud backing.
In most events the Polling feature comes very handy to engage the audience and to get real time feedback. With Polling, its …
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Security

The feature set to host, manage large audience / participants is very extensive and doesn't require special training or skill set, Webex Calling is so simply intuitive by nature. In some of other platforms managing audience mute settings is so cumbersome and gets annoying for participants because …
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All-in-one Platform

We are barely 3 years from introduction of this call management software and so we have not introduced any other Cisco platform to collaborate with the product. We are looking for best available options from Cisco platforms that we can collaborate with Webex calling to enhance userbility and …
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Security

Webex calling is a powerful and standard call management system. The software does not allow call leakages or unauthorised access to voice conferencing. When it comes calls management Webex Calling offers unlimited voice calling capabilities at no additional charges. Auto dialer capabilities of …
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All-in-one Platform

I have not really integrated any other applications with Cisco WebEx Calling. However, we were already utilizing collaboration applications that were filling these additional requirements.
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Security

WebEx Calling by default has two factor authentication off, so I had to enable that especially on administrative accounts. I never doubted the security as calls were always encrypted and handled appropriately by WebEx; I always trusted my data was safe and secure with Cisco.
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All-in-one Platform

We have collapsed Teams and Zoom operations into Webex Calling in order to streamline operations across our platform. We are working to connect our on-prem premise telecom operations with Webex Calling. Although we are not looking to replace our on-prem solutions, Webex Calling offers us options …
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Security

We are always seeking options to better our secure communications. Use management is simplified with LDAP sync…BUT… to manage a user, you need to manage them on Webex Calling AND on the on-premise setup , making for some double work being done in order to maintain one user. Meeting connectivity is …
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All-in-one Platform

When we are deploying WebEx calling, of course we are talking about WebEx meeting and we can say to customer, "Hey, you don't have WebEx meeting for the moment, you just have the free license for the moment. You just have 40 minutes free. And if you want to benefit from the whole license, you can …
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All-in-one Platform

Right now in my company, we are only doing the calling portion. We aren't using meetings or messaging within it yet. Down the road that might change, but for now, they're only concentrating on the calling. We have to get everybody on the same platform first before we can worry about doing that …
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All-in-one Platform

I have integrated it with Cisco UCM to receive the Webex calls on my desk phone since being a community specialist, I got to stay in contact with the close knit. This feature has worked fine for me and integration was also pretty easy. Call routing and voicemail can be taken care of here so yes …
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Security

Everything is in the app itself. Calling, meeting and messaging could be done with ease but it's low on analysis part and also on being a potent community tool. Security is good end to end encryption is there so no problem on this part. There should also be in call analysis which is not there.
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Security

It is an all in one solution, you just purchase licenses and configure the cloud, and everything is ready to work, it's a zero touch provisioning like.
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All-in-one Platform

We ran with the gamut of all the Webex apps, Messaging, Meeting and Calling as well as also adding in Slido when we were able to as well.
We were able to have a single integrated platform to manage all of these and deploy easily without any issues. The single pane of glass management and single app …
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Security

It meets our needs for both security as well as also call quality from any place, anywhere at any time.
We have deployed it in various parts of the company, from homeless shelter to education departments as well as business office users and mental health users who work with the community in the …
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Security

Webex meetings has let us get rid of another meetings app because we are able to host townhalls directly on Webex Meetings. On top of that, the participant management in Webex Meetings allow us to keep track of who joined and who didn't. It also made posting the video a breeze.
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Security

Webex calling always have met our day to day needs . Since we use it daily , we have enjoyed all the using Webex to the maximum. It os one of the secured application and when it comes to participants and different choices he has to choose from. Webex is best !
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Security

It does its job. Especially for calls that need confidentiality, it is easy to create a meeting room open only for certain people. Though I noticed that there are some settings I hoped are only available to the host such as putting someone on the spotlight or muting and unmuting. I noticed that it …
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All-in-one Platform

We have used Microsoft Teams for messaging and calling previously, then due to lack of features integrated Webex Calling in MS Teams but still had some issues therefore completely migrated to Webex App. We have also integrated to Webex Calling manager at some remote sites. Webex App has been our …
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Security

When it comes to security Webex has been the best in business for some time now. Microsoft teams meeting doesn't offer End to end encryption for meeting, they started supported it for calling only recently. Who can forget Zoom fiasco wherein they said they support End to End encryption but they …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Video Reviews

2 videos

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Webex Calling Review
09:40
Webex Calling Review
05:47
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Pricing

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Webex Call

$17

Cloud
per month per user

Webex Suite: Meet + Call

$25

Cloud
per month per user

Webex Enterprise

Contact Sales

Cloud

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://signup.webex.com/sign…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $17 per month per user
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Features

Performance & Compatibility of Online Events Software

Features related to the performance, reliability & compatibility of web conferencing and webinar (online events) software.

8.3
Avg 8.2

Screen Sharing

Features related to remote screen sharing capabilities.

8.4
Avg 7.9

Online Meetings / Events

Features related to hosting and attending meetings and events online.

8
Avg 8.1

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

8.5
Avg 7.8

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

8.1
Avg 7.7

Cloud PBX

A cloud PBX system is based on cloud computing technology where data is stored and transferred over the intenet without any need for on-site PBX equipment

8.2
Avg 8.3

Call Management

Customized phone system settings

7.6
Avg 8.3

Mobile apps

Apps are compatible with mobile devices.

8.2
Avg 8.4

Unified Communications Platform and Collaboration

UCaaS platforms allow teams to collaborate internally in one central space.

7.9
Avg 7.9
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Product Details

What is Webex Calling?

Webex Calling is Cisco’s flagship cloud calling solution with 13 million users worldwide. It delivers an enterprise-grade calling experience that enables customers to replace PBX hardware with a scalable cloud calling solution. Webex Calling is available on a complete ecosystem of devices, including the Webex App for desktop and mobile, Cisco IP phones, Cisco Desk devices, and Cisco Room systems.


Webex Calling provides businesses with a smooth path to the cloud with flexible migration options for businesses of any size. Features such as Cloud Connected UC, Dedicated Instance, and Webex Setup Assist enable Cisco UCM customers to migrate to the cloud with zero business disruption.


Webex Calling is available in over 130 countries worldwide with three options for PSTN connectivity that can be selected on a site-by-site basis. Webex Calling is delivered on the globally available, geographically redundant Webex Platform that offers 99.999% availability. It is part of a complete collaboration suite that includes Meetings, Messaging, Polling, Events, async video, and Contact Center that is managed through Webex Control Hub, single-pane-of-glass administration experience.


Webex Calling is available direct, through Cisco VAR partners, and through service provider partners.

Webex Calling Features

Cloud PBX Features

  • Supported: Hosted PBX
  • Supported: Directory of employee names

Call Management Features

  • Supported: Answering rules
  • Supported: Call recording
  • Supported: Call park
  • Supported: Call screening
  • Supported: Business SMS/External Messaging
  • Supported: Online Fax
  • Supported: Voicemail Transcription

Mobile apps Features

  • Supported: Mobile app for iOS
  • Supported: Mobile app for Android

Performance & Compatibility of Online Events Software Features

  • Supported: High quality audio
  • Supported: High quality video

Online Meetings / Events Features

  • Supported: Scheduling
  • Supported: Calendar integration
  • Supported: Meeting initiation
  • Supported: Record meetings / events

Screen Sharing Features

  • Supported: Desktop sharing

Online Events Collaboration Features

  • Supported: Live chat

Online Events Security Features

  • Supported: User authentication
  • Supported: Participant roles & permissions

Unified Communications Platform and Collaboration Features

  • Supported: Centralized communications management
  • Supported: Team messaging
  • Supported: Team document sharing
  • Supported: Call and meeting analytics

Additional Features

  • Supported: Voice queues
  • Supported: Background noise removal

Webex Calling Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Webex Calling Video

Modern enterprise-grade cloud calling | Webex Calling

Webex Calling Competitors

Webex Calling Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesArgentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Guyana, Haiti, Paraguay, Peru, Uruguay, American Samoa, Anguilla, Antigua and Barbuda, Bahamas, Barbados, Bermuda, British Virgin Islands, Canada, Cayman Islands, Dominica, Dominican Republic, Grenada, Guam, Jamaica, Mexico, Montserrat, Northern Mariana Islands, Puerto Rico, Saint Kitts & Nevis, Saint Lucia, Saint Vincent & the Grenadines, Sint Maarten, Trinidad and Tobago, Turks and Caicos Islands, United States, US Virgin Islands, Austria, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Germany, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Monaco, Montenegro, Malta, Netherlands, Norway, Poland, Portugal, Republic of North Macedonia, Romania, Serbia, Slovenia, Slovakia, Spain, Sweden, Switzerland, Turkey, Ukraine, United Kingdom, Costa Rica, El Salvador, Guatemala, Honduras, Nicaragua, Panama, Australia, Fiji, New Zealand, Papua New Guinea, Vanuatu, Azerbaijan, Bahrain, Bangladesh, Bhutan, Cambodia, China, Hong Kong, India, Indonesia, Iraq, Israel, Japan, Jordan, Kuwait, Laos, Lebanon, Macau, Malaysia, Mongolia, Myanmar (Burma), Nepal, Oman, Pakistan, Philippines, Qatar, Saudi Arabia, Singapore, Sri Lanka, South Korea, Taiwan, Thailand, Timor-Leste, Turkmenistan, United Arab Emirates, Vietnam, Algeria, Angola, Benin, Cameroon, Cote d'Ivoire, Egypt, Ghana, Kenya, Mauritius, Morocco, Mozambique, Nigeria, South Africa, Tanzania, Tunisia, Uganda, Zambia
Supported LanguagesArabic, Bulgarian, Catalan (Spain), Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Danish, Dutch, English (Australia), English (UK), English (New Zealand), English (US), Finnish, French (Canada), French (European), German, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese (Brazil), Portuguese (Portugal), Romanian, Russian, Serbian, Swedish, Spanish (Latin America), Spanish (Spain), Thai, Turkish, Vietnamese

Webex Calling Downloadables

Frequently Asked Questions

Webex Calling is Cisco’s flagship cloud calling solution with over 12 million users worldwide. It delivers an enterprise-grade calling experience that enables customers to replace PBX hardware with a cloud calling solution. Webex Calling's connectivity and collaboration experience includes calling, meetings, messaging, contact center, and integrated devices.

Webex Calling starts at $17.

Microsoft Teams, RingEX, and Zoom Phone are common alternatives for Webex Calling.

Reviewers rate Live chat and Mobile app for Android highest, with a score of 8.5.

The most common users of Webex Calling are from Enterprises (1,001+ employees).
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Comparisons

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Reviews From Top Reviewers

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