Webex Calling

Webex Calling Reviews

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Ratings and Reviews
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Score 8 out of 10
Vetted Review
Reseller
Review Source
I have been working for a long time with Cisco as a provider and also Cisco TAC and Cisco Support Engineers.
The support starts right beforehand in the documentation of the product you are interested in. From the start you have a good, complete, and detailed and easy to read datasheet and there's always someone available to answer any questions.

Webex Calling Scorecard Summary

Feature Scorecard Summary

Cloud PBX (5)
91%
9.1
Hosted PBX (34)
95%
9.5
Multi-level Interactive Voice Response (IVR) (35)
90%
9.0
User templates (37)
88%
8.8
Call reports (41)
90%
9.0
Directory of employee names (44)
93%
9.3
Call Management (5)
92%
9.2
Answering rules (41)
91%
9.1
Call recording (35)
94%
9.4
Call park (40)
91%
9.1
Call screening (35)
91%
9.1
Message alerts (41)
93%
9.3
VoIP system collaboration (4)
93%
9.3
Video conferencing (44)
92%
9.2
Audio conferencing (49)
93%
9.3
Video screen sharing (42)
94%
9.4
Instant messaging (38)
93%
9.3
Mobile apps (2)
89%
8.9
Mobile app for iOS (44)
88%
8.8
Mobile app for Android (38)
91%
9.1

What is Webex Calling?

Webex Calling (formerly Spark Call) is a cloud-based phone system optimized for midsized businesses, presenting all the essential business calling capabilities they are likely to need. Designed to remove worry about the expense and complexity of managing a phone system infrastructure on-premises, Webex Cloud allows users to focus on what matters most.

With Webex Edge, users can utilize Webex Calling alongside features that incorporate video, eBooks, infographics, and more via a single calling architecture that connects on-premise Cisco and third-party private branch exchange telephone systems. Its key features include comprehensive PBX capabilities, support for mobile devices, support for mixed cloud and on-premise networks, and a complete cloud phone system management platform.

Webex Calling Features

Cloud PBX Features

  • Supported: Hosted PBX
  • Supported: Multi-level Interactive Voice Response (IVR)
  • Supported: User templates
  • Supported: Call reports
  • Supported: Directory of employee names

Call Management Features

  • Supported: Answering rules
  • Supported: Call recording
  • Supported: Call park
  • Supported: Call screening
  • Supported: Message alerts

VoIP system collaboration Features

  • Supported: Video conferencing
  • Supported: Audio conferencing
  • Supported: Video screen sharing
  • Supported: Instant messaging

Mobile apps Features

  • Supported: Mobile app for iOS
  • Supported: Mobile app for Android

Webex Calling Videos

Security is at our core | Webex by Cisco
Meet Webex Calling: The Cloud Phone System You Can Trust

Webex Calling Competitors

Webex Calling Pricing

More Pricing Information

More pricing information from Webex Calling

SaaS Editions Pricing
Pricing DetailsTerms
Basic Plan$0.00user/month
Call Plan$12.00user/month
Call + Meet Plan$20.00user/month
Enterprise PlanContact Sales

Webex Calling Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry

Frequently Asked Questions

What is Webex Calling?

Webex Calling is a cloud-based phone system optimized for midsize businesses, providing a PBX solution with a virtual receptionist and personalized voice mailboxes, calling with extension numbers, direct inward dialing (DID) numbers, directory URIs (email-style addresses), or directory-based dialing.

What is Webex Calling's best feature?

Reviewers rate Hosted PBX highest, with a score of 9.5.

Who uses Webex Calling?

The most common users of Webex Calling are from Enterprises and the Information Technology & Services industry.