Webex Calling

Webex Calling

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Score 8.5 out of 100
Top Rated
TRUE
Webex Calling

Overview

What is Webex Calling?

Webex Calling is a cloud-based phone system optimized for midsize businesses, providing a PBX solution with a virtual receptionist and personalized voice mailboxes, calling with extension numbers, direct inward dialing (DID) numbers, directory URIs (email-style addresses), or directory-based dialing.
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Recent Reviews

Best communication tool

10 out of 10
December 02, 2022
We use Webex Calling for cloud calls and messaging to clients and other team members and its security is very high. Webex Cloud allows …
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How Webex Calling Differs From Its Competitors

Security

Webex Calling is cloud calling service comes with secure connection for business conversation and customer interaction. Again most of teams/emplyess in our organization working remotely so it helps manage conversation across the teams.
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Security

Security provided by Cisco helps the organization to setup the software with a peace of mind. The software configuration had been pretty easy for the administrators to setup. It was helpful while organizing the setup for large meetings across the globe over the internet during the initial days of …
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Security

Again while not a primary tool, when I have had to use it it hood it’s own against Teams and Zoom which are our two primary platforms due to wider adoption
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Security

The user has all the control. The recorded calls are stored securely and hence takes care of those security measures. Other settings are pretty much standard similar to other softwares.
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Security

By providing business-class cloud calling solutions, Webex Calling has benefited my company. We have been able to communicate with complete security, freedom, and trust thanks to this service, and it has been done with little effort. With end-to-end security and plans that assist users in moving …
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All-in-one Platform

I don't believe I was using any other Cisco products in conjunction with Webex Calling. Outside of the virtual calls, my role predominantly has me leveraging MS Office and Design tools.
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Security

Webex Calling provided me and my teammates with a secure and reliable space to continue doing our work in a remote setting. One flexible feature that I really loved was the ability to call in via phone. During periods of unreliable internet connection, I was still able to partake in important …
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All-in-one Platform

We use Webex Calling in our organization and integrate it with our Telepresence rooms, our DX devices, IP Phones devices and Callmanager server to communicate with others, internally and externally. We have a complete Cisco Solution and Webex Calling has help us to integrated all Collaboration …
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Security

For us, Webex Calling Webex Calling offers everything on a single app. This unification saves us from learning a different interface for each different task. We will not be switching between apps on your devices as often, and it'll be easier to track the time your employees spend in Webex. This …
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All-in-one Platform

Integration with Microsoft outlook can be also achieved.
This can automate some activities and provide more efficient and hassle free processes.
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All-in-one Platform

Webex Calling integrates easily with other Cisco family software (especially Cisco Webex Meetings or Cisco Webex Teams). This favours the integration of features. On the one hand, this has allowed us to integrate the missing features of other Cisco software with those offered by Webex Calling. …
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Security

Webex Calling provides a secure environment for building collaborative and interactive spaces and meetings. The guaranteed interoperability with other Cisco software (despite some overlapping of functions that create problems) allows discrete management of meeting participants and management of …
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Security

Webex Calling is a secure and easy to use collaboration tool. It provides a collaborative space without any additional steps. Webex Calling is used by many global companies to provide a secure and easy to use collaboration tool. It's also the perfect solution for companies who want to keep their …
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Security

I feel incredibly settled when stepping into a Webex Calling. It's typically three clicks and I'm in a meeting with little to no issues. Our organization has never had any issues with security. There are also easy and subtle ways including private messaging to speak directly to participants of the …
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All-in-one Platform

Cisco Webex Calling has functional calling features and very responsive and the instant connection capability is amazing. With the solution, user can be able to view the parties on the screen and the meeting's recording ability is quite useful. Screen sharing is very useful, and the most important …
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Security

Definitely the best thing about Webex Calling is to have absolutely all the collaboration solution safely (applications, video, meetings and calls) in a single fully integrated cloud platform. With the possibility of integration with third parties easily and quickly, it's easy to setup and use but …
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Security

Security is always the area of concern when we have Business calls as there is confidential organizational data. Webex Calling provides that security reliability and one can communicate with colleagues without security threat.
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All-in-one Platform

We have not collaborated any other products with Webex Calling as this itself is good robust which helps in our day to day calls, screen shares or video conferencing needs thus in turn not felt the need for other tools yet. We hope to continue using this as a standalone communication tool.
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Security

We have to make very little change to our existing infrastructure to integrate the Webex Calling with our normal means of communication like Outlook or other tools. So far the calling and screenshare features are used widely whereas video conferencing is quite rare. It's really a good secure …
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All-in-one Platform

We use Cisco Connect as a VPN service for the organization. It allows us to use our organization's internal financial and shared drive services while working from home.
We also use Cisco video calling equipment in our main meeting rooms. The hardware integrate quite well with Cisco services, like …
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Security

The security on Webex Calling has always been a great feature. So much so, that our standard organizational instruction is to use Webex Calling for calls where secure financial data will be discussed or screen shared. Similarly, for any calls with sensitive data or information being shared, we use …
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Security

The management of participants in meeting helped so much to the organization to provide a collaborative space for users in calls or videoconference. With the security features we can use this software from differents location outside of the office and without need a VPN.
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All-in-one Platform

We have used Microsoft Teams for messaging and calling previously, then due to lack of features integrated Webex Calling in MS Teams but still had some issues therefore completely migrated to Webex App. We have also integrated to Webex Calling manager at some remote sites. Webex App has been our …
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Security

When it comes to security Webex has been the best in business for some time now. Microsoft teams meeting doesn't offer End to end encryption for meeting, they started supported it for calling only recently. Who can forget Zoom fiasco wherein they said they support End to End encryption but they …
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Security

Cisco's known track record in providing secure business communications solutions over the years is one of the key reasons to opt for Webex collaborative solutions. Cisco meets all the security needs with satisfaction.
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All-in-one Platform

Have not really used other Cisco products - to the best of my knowledge. But this could be managed by another division with deeper technicianal expertise that the function I play at my organization
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Security

Yes Webex Calling does create a safe space to collaborate. It is already set up on my computer and the computers of my colleagues so there really was nothing that we had to do, other than learn where to log in. I think that it has helped create a "group huddle" where people can go and work with …
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All-in-one Platform

Cisco's Webex Calling helps for calling messaging and meetings. Along with Cisco Webex Calling I have used Cisco AnyConnect to connect to VPNs. Whenever I need to access another remote server, particular VPN is required. At that time I uses Cisco AnyConnect to connect to required VPN by entering …
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Security

I am not exactly sure about the security, but according to their agreement they ensure our security. Coming to participant management and host settings it is really amazing and make the job very much easier. Interoperability is easy in Cisco Webex Calling. There are also many other features which …
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Security

The user interface is very user-friendly. It is supported on multiple devices. Also it is a very safe to use because of the end-to-end encryption provided by webx.
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All-in-one Platform

We also used Webex Meetings to host meetings and conferences. It made our work more efficient and faster. Apart from this, features like file sharing, meeting recording gave our business and additional growth. If we use it in a combined way, then overall it is also cost-effective. By using all …
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Security

Webex has a very safe and secure cloud system. All transmissions go through their highly secure cloud system. All calls and meetings are end-to-end encrypted, so no one other than the people you allow can listen to or see your audio/video. Your shared files which are saved on the server are also …
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All-in-one Platform

Webex App, formerly Webex Teams, does everything better and offers more intuitiveness. There's no reason not to upgrade to the Webex App if you're an existing user of Webex Calling.
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Security

Our ideas and assets are very confidential and as I said earlier, we feel more secure and relaxed when sharing data with Webex as it's not like other free tools and it uses secure cloud systems, allowing you to share confidential data without worrying about data breaches and hacks.
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Security

I have to communicate very very secure information and data during the call. I do not have nay issue about security till now. I feel handy the host setting nd features of the WebeX Calling. It is easy to make call and management the metting during the call. I am confident to use this aplication.
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All-in-one Platform

Webex Contact Center and Huddle Spaces are also used in our environment. Integration between the tools is seamless and polished. From a Unified Communications standpoint, Cisco Calling is one of many collaboration tools that we use.
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Security

Security will always be the number one priority at our company. Therefore, Webex Calling has been vetted in our environment to ensure that encryption of our calls and meetings are intact, while maintaining a positive end user experience. Host settings are easy to use and manage, which leads to …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 16 features
  • Audio conferencing (145)
    9.1
    91%
  • Video conferencing (139)
    9.0
    90%
  • Instant messaging (134)
    8.9
    89%
  • Video screen sharing (139)
    8.8
    88%

Reviewer Pros & Cons

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Video Reviews

Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of Webex Calling, and make your voice heard!

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Pricing

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Basic Plan

$0.00

Cloud
user/month

Call Plan

$17.00

Cloud
user/month

Call + Meet Plan

$25.00

Cloud
user/month

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.webex.com/pricing/index.html

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $17 per month per user
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Product Demos

Security is at our core | Webex by Cisco
01:01
Your complete cloud business phone system | Webex Calling
01:11
WebexOne 2021 Highlights
02:15
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Features Scorecard

Cloud PBX

8.4
84%

Call Management

8.6
86%

VoIP system collaboration

8.9
89%

Mobile apps

8.6
86%
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Product Details

What is Webex Calling?

Webex Calling (formerly Spark Call) is a cloud-based phone system optimized for midsized businesses, presenting all the essential business calling capabilities they are likely to need. Designed to remove worry about the expense and complexity of managing a phone system infrastructure on-premises, Webex Cloud allows users to focus on what matters most.

With Webex Edge, users can utilize Webex Calling alongside features that incorporate video, eBooks, infographics, and more via a single calling architecture that connects on-premise Cisco and third-party private branch exchange telephone systems. Its key features include comprehensive PBX capabilities, support for mobile devices, support for mixed cloud and on-premise networks, and a complete cloud phone system management platform.

Webex Calling Features

Cloud PBX Features

  • Supported: Hosted PBX
  • Supported: Multi-level Interactive Voice Response (IVR)
  • Supported: User templates
  • Supported: Call reports
  • Supported: Directory of employee names

Call Management Features

  • Supported: Answering rules
  • Supported: Call recording
  • Supported: Call park
  • Supported: Call screening
  • Supported: Message alerts

VoIP system collaboration Features

  • Supported: Video conferencing
  • Supported: Audio conferencing
  • Supported: Video screen sharing
  • Supported: Instant messaging

Mobile apps Features

  • Supported: Mobile app for iOS
  • Supported: Mobile app for Android

Webex Calling Videos

Security is at its core | Webex by Cisco
Webex Calling: A Cloud Phone System
WebexOne 2021 Highlights

Webex Calling Downloadables

Webex Calling Competitors

Webex Calling Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry

Frequently Asked Questions

Webex Calling is a cloud-based phone system optimized for midsize businesses, providing a PBX solution with a virtual receptionist and personalized voice mailboxes, calling with extension numbers, direct inward dialing (DID) numbers, directory URIs (email-style addresses), or directory-based dialing.

Webex Calling starts at $17.

Nextiva Business Phone Service and 8x8 Express are common alternatives for Webex Calling.

Reviewers rate Audio conferencing highest, with a score of 9.1.

The most common users of Webex Calling are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

 (291)

Ratings

Reviews

(1-3 of 3)
Companies can't remove reviews or game the system. Here's why
Score 8 out of 10
Vetted Review
Reseller
I have been working for a long time with Cisco as a provider and also Cisco TAC and Cisco Support Engineers. The support starts right beforehand in the documentation of the product you are interested in. From the start you have a good, complete, and detailed and easy to read datasheet and there's always someone available to answer any questions.
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