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Webex Meetings

Webex Meetings

Overview

What is Webex Meetings?

Webex Meetings is a video conferencing solution powering hybrid work. It enables a seamless collaboration experience and better results with meetings that are designed to give everyone the ability to engage no matter their location, language, or communication style.

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Recent Reviews

Webex Meetings

8 out of 10
February 09, 2024
Incentivized
Before Covid we didn’t have much use for collaboration tools but since then not only are we hybrid but also have a USA office now so Webex …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 17 features
  • Desktop sharing (756)
    8.7
    87%
  • High quality audio (762)
    8.6
    86%
  • High quality video (756)
    8.5
    85%
  • Meeting initiation (754)
    8.3
    83%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

2 videos

Webex Meetings Review
03:18
Webex Meetings Review
05:41
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Pricing

View all pricing

Webex Free

$0.00

Cloud
user/month

Webex Meet

$14.50

Cloud
user/month

Webex Suite: Meet + Call Plan

$25.00

Cloud
user/month

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://pricing.webex.com/us/en/hybrid…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $11.95 per month
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Features

Performance & Compatibility of Online Events Software

Features related to the performance, reliability & compatibility of web conferencing and webinar (online events) software.

8
Avg 8.0

Screen Sharing

Features related to remote screen sharing capabilities.

8.3
Avg 8.0

Online Meetings / Events

Features related to hosting and attending meetings and events online.

8.3
Avg 8.2

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

8.3
Avg 8.4

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

8.4
Avg 8.4
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Product Details

What is Webex Meetings?

Webex Meetings is a video conferencing solution powering hybrid work. Webex enables people to collaborate from anywhere and with anyone through meetings, making real-time collaboration more effective and giving everyone the ability to engage no matter their location, language, or communication style.


Making meetings more interactive and engaging

  • Reduces disruptions with background noise removal and voice enhancement
  • Enables audiences to share their reactions with animated emojis and gesture recognition
  • Improves audience engagement with next-gen dynamic polling and Q&A by Slido
  • Customizable stage layout to focus on the content and people that matter most

Making meetings more inclusive

  • Removes language barriers with real-time language translation into 100+ languages and closed captions
  • Ensures everyone’s voice can be heard with anonymous polling/Q&A by Slido
  • Encourages everyone to participate with breakout rooms that enable smaller group discussions
  • Calls or meetings can be moved to a mobile phone, Webex Device or a car’s infotainment system to continue collaboration

Making meetings smarter with AI-powered innovations

  • Makes meetings more productive with automatic transcriptions, summaries, and highlights
  • Supports monitoring and management work-life balance and professional relationships with personal insights
  • Simplifies workflows with up-to-date innovations, and integrations with hundreds of apps

Webex Meetings Features

Performance & Compatibility of Online Events Software Features

  • Supported: High quality audio
  • Supported: High quality video
  • Supported: Low bandwidth requirements
  • Supported: Chrome compatible
  • Supported: Firefox compatible
  • Supported: Safari compatible
  • Supported: IE compatible
  • Supported: Available for Linux
  • Supported: Available for OS X
  • Supported: Available for Windows
  • Supported: Mobile support

Screen Sharing Features

  • Supported: Desktop sharing
  • Supported: Document/File sharing
  • Supported: Application sharing
  • Supported: Whiteboards

Online Meetings / Events Features

  • Supported: Scheduling
  • Supported: Calendar integration
  • Supported: Meeting initiation
  • Supported: End meetings
  • Supported: Integrates with social media
  • Supported: Record meetings / events
  • Supported: Dial-in attendance
  • Supported: Online attendance
  • Supported: Mute
  • Supported: Slideshows
  • Supported: Media
  • Supported: International calling
  • Supported: Multiple webcam streams

Online Events Collaboration Features

  • Supported: Live chat
  • Supported: Audience polling
  • Supported: Q&A
  • Supported: Meeting space storage
  • Supported: Annotation
  • Supported: Remote support features

Online Events Security Features

  • Supported: User authentication
  • Supported: Participant roles & permissions
  • Supported: Participant list
  • Supported: Confidential attendee list
  • Supported: Secure file sharing

Webex Meetings Video

Inclusive video conferencing with simultaneous interpretation | Webex Meetings

Webex Meetings Competitors

Webex Meetings Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone
Supported LanguagesChinese, Danish, Dutch, English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Swedish, Turkish

Frequently Asked Questions

Webex Meetings is a video conferencing solution powering hybrid work. It enables a seamless collaboration experience and better results with meetings that are designed to give everyone the ability to engage no matter their location, language, or communication style.

Webex Meetings starts at $11.95.

Zoom, Microsoft Teams, and GoTo Meeting are common alternatives for Webex Meetings.

Reviewers rate Desktop sharing and Live chat highest, with a score of 8.7.

The most common users of Webex Meetings are from Enterprises (1,001+ employees).
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Comparisons

View all alternatives
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Reviews and Ratings

(2412)

Attribute Ratings

Reviews

(1-3 of 3)
Companies can't remove reviews or game the system. Here's why
January 31, 2024

Webex Meetings Review

Zakarieya Abderoef | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We use Cisco Webex to hold and attend online meetings, collaborate on team projects, and share documents. In addition, it is very useful as it allows us to record/capture meetings held and facilitate business discussions for distance/remote meetings saving time and travel costs. Since many of the company employees are working remotely during these times, Webex provides us with the required platform to host meetings easily since this is a software-as-a-service (SaaS) solution delivered through the Cisco Webex Cloud.
  • Collaborate on team projects.
  • Share documents.
  • Hold and attend online meetings.
  • Software as a Service solution
  • On-demand webinars.
  • Smart forms and enrichment.
I think Cisco Webex Meetings is well suited for personal and business collaboration. It’s an excellent tool that allows us to communicate with audio, video, text chat, file sharing, whiteboard etc. However, I don't think there are any negatives to report as this software has managed to meet all our business expectations and provided us with a good overall experience. Since this is a software as a service solution, it can be easily provisioned to end-users.
Performance & Compatibility of Online Events Software (4)
87.5%
8.8
High quality audio
90%
9.0
High quality video
90%
9.0
Low bandwidth requirements
80%
8.0
Mobile support
90%
9.0
Screen Sharing (2)
90%
9.0
Desktop sharing
90%
9.0
Whiteboards
90%
9.0
Online Meetings / Events (5)
52%
5.2
Calendar integration
N/A
N/A
Meeting initiation
90%
9.0
Integrates with social media
N/A
N/A
Record meetings / events
80%
8.0
Slideshows
90%
9.0
Online Events Collaboration (3)
60%
6.0
Live chat
90%
9.0
Audience polling
N/A
N/A
Q&A
90%
9.0
Online Events Security (3)
66.66666666666667%
6.7
User authentication
100%
10.0
Participant roles & permissions
100%
10.0
Confidential attendee list
N/A
N/A
VoIP system collaboration
N/A
N/A
Web and Video Conferencing
N/A
N/A
  • Saved precious time and money due to the ability to have meetings on demand no matter where our staff is located.
  • Document sharing proved valuable.
  • Voice and video quality is good and we saved on expensive long-distance telephone costs.
  • Webex Meetings
  • Webex App
  • Webex Calling
  • Webex Webinars
  • Webex Events
  • Cisco Webex Room Series
One of the main organizational challenges we encountered during the planning and implementation of hybrid work was ensuring seamless integration and collaboration across remote and in-office teams.
Cisco's hybrid work solutions have significantly alleviated our organizational challenges by enhancing communication and collaboration.
The hybrid work model has brought increased flexibility and improved work-life balance for our team.
Webex Meetings integrates with a wide portfolio of devices. It can integrate with a large number of devices including IP phones, headsets, and many more endpoints. These devices are designed to work seamlessly with Webex Meetings and the advantage is that this type of integration provides ease of deployment and management at a large scale.
  • Working from anywhere (e.g., coffee shop, airport)
  • Working from an office or other company space
  • Working from home
Our implementation plan for the hybrid work solution is well underway, with several key milestones achieved. The process has involved a thorough assessment of our infrastructure, integration of collaborative tools like Cisco's solutions, and comprehensive training for employees.
We chose Cisco for our hybrid work environment due to their proven track record, comprehensive suite of tools, and a commitment to security and innovation. The seamless integration of Cisco products with our existing infrastructure played a crucial role in the decision-making process.
  • Webex
  • Microsoft Teams
  • Zoom
We haven't use much of the AI capabilities but it seems very good in order to capture the details of meetings.
We generally use Microsoft Outlook to schedule our meetings and the then use webex for hosting our meetings online.
It integrates very nicely with our email system and it also has many different ways of accessing the meetings that has been scheduled for example you could use the webex link, or meeting URL and it also provides you with a dial-in number based on the country that you are located which is quite cost-effective as you are incurring minimum costs since you dialling a local number. This feature is very useful for those users who do not have internet access but need to be part of the meeting and is then able to dial in.
50
Cisco webex is used by our sales technical and management teams.
2
We basically have Cisco and Microsoft certified engineers to look after the webex users.
  • Colloboration
  • Voice over IP
  • Cost savings
  • Saved infrastructure costs as it is hosted in the cloud
  • Easy to learn and operate
  • Interact with customers
  • Present solutions to customers globally
  • Able to provide global support services
There are many other products that compete with webex and we are therefore considering some of them based on their strengths, weaknesses and ongoing costs.
No
  • Price
  • Product Features
  • Product Usability
  • Product Reputation
Features and pricing are quite important
I would research more into what is currently available in the market and using research sites such as TrustRadius to become more informed on what's out there and how they can meet our business objectives.
  • Implemented in-house
Yes
The phases consisted of the Planning and Discovery phase, the Build and Deployment phase, Migration and Realisation phase and the Support phase.
Change management was a major issue with the implementation
Having the correct people is key to a very successful implementation.
  • User training is key
  • Understanding the product features is also key.
Plan the project carefully and mobilize the correct people after doing proper research into what features and functionalities are required from the system.
  • Online training
  • in-person training
  • no training
It is very good to have an in-person training at times as well as they can show you in in person how to configure an operating system.
We mostly use training from Cisco's online training programs which is very informative and can be easily incorporated into our daily schedules without disrupting our normal working activities. There are many online training materials are available on cisco's website as well as other third-party training companies may also provide additional training.
Yes the product is simple enough to use. The gui interface is also easy to navigate.
I think it is just right for this product.
Refer to to Cisco's webex best practice design documents and you can also refer to Cisco webex forums to understand other user experiences and problems which have occurred and how they manage to resolve it.
No - we have not done any customization to the interface
Nothing else.
Support has been good so far.
Not Sure
We normally use the Cisco forums as they are quite valuable since there are many users who share similar problems and ther experiences in resolving issues. Many times these are sufficient to guide us in the in the right direction.
Cisco webex met all our business requirements and there wasn't much extra features we needed apart from what they provided as standard.
  • Voice and video clarity
  • Elegant look and feel
  • Ease of use
  • Nothing
I can't recall having any issues around availability. Cisco webex was always available when we needed to do a conference and is a very reliable and performing product with good clarity and excellent options to collaborate. Setup was easy and since the solution is hosted in the cloud, there was no requirement to provision any on-premise infrastructure saving valuable time and costs to get users connected.
Cisco Webex performs very well and we haven't had any issues regarding performance. Since the product is hosted in the Cloud, you need to make sure that you have a very reliable and fast internet connection with minimum latency to enjoy the best collaboration experience. Also, ensure that the end-user device meets the recommended hardware requirements in order to ensure that they have the best user experience when using the product.
Cisco webex has quite a large participant limit limitation in meetings which is in the range of 1000 participants in a meeting which I think is overly sufficient for many organisations. The product is very reliable with good call and video quality. Also it is very responsive with a simplified user interface and can be used by even the novice user.
  • Outlook
  • Microsoft Windows
Yes, they do.
  • File import/export
  • Single Signon
  • API (e.g. SOAP or REST)
  • Javascript widgets
  • ETL tools
  • MS Outlook
Not really.
We never experienced any integration issues.
Read forums for advice and experience that can assist you in planning and troubleshooting.
The vendor understood the products very well.
We perform our own support so no post-sale vendor support is required.
Not applicable
Make sure your vendor understand the product very well especially the licensing.
  • More features
  • More innovation
  • We haven't upgraded yet.
Mohammed Javed Mansuri | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
ResellerIncentivized
First of all, it is giving us a platform to collaborate with the people that is up almost every time when I need it. We have been using the platform for many years for the entire organization. We love it over any other platform. Quick meetings, training, and remote support from any device at any time.
  • Keep adding the new collaboration tools, i.e virtual background, music mode, and live streaming.
  • Very efficient, quick and always uptime.
  • HD quality audio and video at low bandwidth.
  • Prices are not competitive when considering the competitors.
  • Separate software for events, training and support.
  • WebEx productivity tool is mandatory if you need the integration with Office.
Specially in Enterprise customers, this is an excellent product.
Performance & Compatibility of Online Events Software (4)
95%
9.5
High quality audio
100%
10.0
High quality video
100%
10.0
Low bandwidth requirements
100%
10.0
Mobile support
80%
8.0
Screen Sharing (2)
70%
7.0
Desktop sharing
80%
8.0
Whiteboards
60%
6.0
Online Meetings / Events (5)
80%
8.0
Calendar integration
80%
8.0
Meeting initiation
100%
10.0
Integrates with social media
50%
5.0
Record meetings / events
100%
10.0
Slideshows
70%
7.0
Online Events Collaboration (3)
60%
6.0
Live chat
100%
10.0
Audience polling
30%
3.0
Q&A
50%
5.0
Online Events Security (3)
90%
9.0
User authentication
70%
7.0
Participant roles & permissions
100%
10.0
Confidential attendee list
100%
10.0
VoIP system collaboration
N/A
N/A
Web and Video Conferencing
N/A
N/A
  • If the users are less, it has a greater impact on ROI
  • Minimum 5 users are mandatory, following terms is the negative point.
  • Individual uses prices should be competitive.
It's used across various industries and sizes of companies, from small businesses to large enterprises. However, the extent of its adoption can significantly vary from one company to another based on their unique needs, budget, technical infrastructure, and company policies.
  • Microsoft Teams
  • Slido
  • Social Networking
  • Youtube
  • Microsoft Azure AD
It was a basic integration through API and very easy to configure and manage.
Cisco WebEx app is the all-in-one software which is providing audio, video, screen sharing, chat, and Q&A in a single dashboard. People love to see the screen of WebEx over any other competition app.
  • Webex Meetings
  • Webex App
  • Slido
  • Cisco Webex Room Series
  • Working from anywhere (e.g., coffee shop, airport)
  • Working from an office or other company space
  • Working from home
we are planning to have more Collaboration devices which include the higher specs laptop and advanced collab devices i.e ANC headphone, 4K camera with speaker track.
Communication: Ensuring effective communication in a hybrid model can be challenging as employees work from different locations and possibly different time zones. Technology and Infrastructure: Implementing the right technology and infrastructure to support remote work is crucial. This might include VPN access, video conferencing tools like Webex, project management software, and more. Management and Supervision: Managing and supervising remote employees can be a challenge, requiring new skills and approaches from managers. Security: Securing company data when employees are working remotely can be a challenge, as home networks may not be as secure as office networks.
Features such as video meetings and team collaboration tools can help maintain a sense of community and connection among team members, which can support a positive company culture. By providing high-quality, user-friendly tools that can be used anywhere, Cisco's solutions can help ensure that all employees have the tools they need to succeed, whether they're working remotely or in the office.
Hybrid work models can offer greater flexibility, allowing employees to balance their work and personal life more effectively. This can lead to increased employee satisfaction and potentially better productivity. While tools like Cisco Webex can help facilitate communication, working in a hybrid model can sometimes lead to communication gaps. Employees working remotely might miss out on impromptu conversations and brainstorming sessions that can happen in the office.
This platform is often compared to Zoom, Microsoft Teams, and Google Meet. It stands out due to Cisco's longstanding reputation in the realm of networking and security, advanced features like background noise removal, and AI-powered meeting transcription.
  • Webex
  • Microsoft Teams
  • Google Meet
  • GoTo
Microsoft Teams, which we are using for our customers who are on the same platform.
1-2 of the customers always insisting us to join the meeting on Google Meet.
GoTo meetings are still favorable for a few of our OEMs and they keep webinars on the GoTo platform only.
Automatic noise suppression can help attendees focus on the meeting without being distracted by background noise. Real-time transcription can aid in understanding and following the conversation, especially for non-native speakers or individuals with hearing impairments. The automatic note-taking feature can save time and ensure that key points are not missed. If Webex Meetings is integrated with other tools that a company uses (like calendar apps or project management tools), this can streamline workflows and increase efficiency.
Cisco Webex Room Series: The Room Series video conferencing devices, including the Room Kit, Room Kit Plus, and Room Kit Pro, are designed to integrate with Webex Meetings. This integration allows for a more immersive meeting experience with high-quality video and audio.

Cisco Webex Board: The Webex Board is a digital whiteboard, presentation screen, and video conferencing device all in one. Combined with Webex Meetings, it can enrich meeting experiences, especially for remote participants.

Cisco Jabber: Though some of its features overlap with Webex Teams, Jabber is another UC tool from Cisco that provides instant messaging, voice and video calls, voicemail, and conferencing. Some organizations may use it in tandem with Webex Meetings, especially if they have already invested in Jabber.
Interoperability: Webex Meetings allows users to join meetings from any device, including desktops, laptops, smartphones, and tablets. It also integrates well with a wide range of other tools, such as productivity and project management apps, which can help streamline workflows.

Security: Cisco is known for its focus on security. Webex Meetings is designed with end-to-end encryption, and administrators have the ability to enable various security settings. Furthermore, meeting data in transit and at rest is encrypted.

Participant Management: Webex Meetings provides hosts with various participant management tools. Hosts can mute participants, turn off their video, admit participants from a waiting room, and more.

Host Settings: Hosts have a great deal of control over meetings in Webex. They can control whether participants can join before the host, record the meeting, share their screen, and more. Hosts can also save their settings for future meetings.
50
Sales, Post Sales, Presales and Back office
5
Basic understanding of networking and Collaboration. Should be familiar with Webex admin console.
  • Internal weekly reveiew meetings
  • remote support to customer
  • internal day to day comuunication on chat, file sharing and history of everything
  • the easiest way to transfer the meeting from desk to mobile devices
  • AI based background noise cancellation for travelling users
  • integration with Cisco IP Phones
  • integration with on premises CUCM
businesses and individuals find value in Webex Meetings for their collaborative needs, given its robust features such as high-quality video conferencing, screen sharing, recording options, and integration with other software. The decision to renew usage would depend on a variety of factors including satisfaction with the service, cost, specific needs and requirements, among others.
Not Sure
  • Cloud Solutions
  • Scalability
  • Integration with Other Systems
  • Ease of Use
Easy to use for administrators as well as WebEx users.
At this point, I don't see any competition nearby from WebeX.
  • Implemented in-house
No
Change management was a small part of the implementation and was well-handled
Not applicable.
  • no issues occured as such during the implementation.
no, I am not in a position to share any input on this.
  • Online Training
  • In-Person Training
It was straight to the point and very informative. effective training often includes clear explanations, hands-on practice opportunities, time for questions and answers, real-world examples, and follow-up support. If you're trying to assess the quality of a specific training session, you might consider these factors. For organizations looking to assess the quality of their in-person training, it's best to solicit feedback directly from the participants. This can be done through anonymous surveys or feedback sessions, enabling the organization to gather firsthand information and improve future training sessions accordingly.
The content was well prepared and as per the agenda. Online training has the advantage of being flexible and accessible, but it can also present challenges in terms of maintaining engagement, facilitating hands-on practice, and providing real-time help or feedback. Online training seems to be ok for regular updates about the product. I f someone is learning from scratch, online training won't help.
That said, while some users appreciate the extensive configuration options because they provide greater control over the meetings, others might find them overwhelming or complex. The perception of whether the configurability is too limited, too extensive, or just right would depend on the specific needs, technical expertise, and personal preferences of the user or organization.
Personalize your settings: Spend some time in the settings area to understand what can be customized. This can include video preferences, audio inputs and outputs, and scheduling options. Make sure these are set to match your specific needs.

Prepare for security: Enable the Waiting Room feature to control who joins the meeting. Use the password feature to add an extra layer of security. Understand how to lock a meeting once all participants have arrived to prevent unauthorized access.

Manage Participants Effectively: Familiarize yourself with the controls for muting and unmuting participants, turning off videos, and allowing or disallowing participants to share their screens. This can prevent disruptions during the meeting.

Leverage Recording Features: If it's important to refer back to the meeting, remember to hit record. Understand where recordings are stored and how to access them later.

Understand Screen Sharing: Know how to share your entire screen versus a specific application or browser tab. Remember to close any unnecessary or private tabs or applications before sharing your screen.

Use Breakout Rooms: If you hold larger meetings or training sessions, learn how to create breakout rooms for smaller group discussions.

Test your Setup: Before starting or joining a meeting, use the "Test speaker and microphone" feature to ensure your audio is working correctly.

Utilize the Webex Help Center: Cisco has extensive online resources to help you understand all the features and settings of Webex Meetings.
No - we have not done any customization to the interface
No - we have not done any custom code
right now not applicable for our organization.
The support system is always instant. and I found the relevant team for each particular issue. It's not like all the people are providing support for all kinds of different issues. They have a dedicated team for better knowledge and understanding.
I haven't purchased any premium support because I have an in-house team who takes care day to day issues. and beyond that Webex Support team is enough capable to resolve the issue in manner time and without any additional cost.
Yes
I don't know because it happened through my team.
Recently, I had an issue regarding the automatic recording of my Webex meetings. I raised the complaint through one of my engineers, and it was resolved on time. Even TAC provided me with additional things which were relevant to understand.
Webex Meetings is often praised for its usability. The platform is designed to be user-friendly, with intuitive controls for setting up and managing meetings. It provides features like screen sharing, recording, and virtual backgrounds, which are easy to use. Additionally, the platform integrates with various calendar systems for straightforward scheduling
  • Scheduling and Joining Meetings
  • Screen Sharing
  • Recording
  • Virtual Backgrounds
  • Breakout Sessions
  • In-Meeting Chat
  • Noise Removal and Speech Enhancement
  • Navigation
  • Software Updates
  • Setting up Breakout Rooms
Yes
Some users have found the mobile app to be less functional or harder to navigate than the desktop version.
One of my customers complained 3-4 times about the WebEx server availability issue and it was genuine. When we checked the services were down for a while. Considering my personal experience, I have never faced such issues with any services on WebEx.
Never let you down on any platform whether it is Windows, Android, Mac, and IOS.
It's excellent, only one-time installation is necessary to have bundle use of WebEx.
  • Integration with Zoho ticketing software
Not sure about it.
  • API (e.g. SOAP or REST)
not applicable or I can't answer this question this time.
No, as such.
I have been in this industry for the last 15 years. It is one of the best in the IT industry.
I will say just one word that it is phenomenal.
prefer not to say anything.
When you have set your targets, you need enough time to negotiate to match that expectations.
  • time to time email notifications regarding the new upgrade and features.
  • Also need the intimation about feature which removed from the Webex.
  • as such nothing
No
No
October 06, 2020

Webex Devices

Score 8 out of 10
Vetted Review
ResellerIncentivized
Cisco Webex Meetings its being used in our organization for meetings and remote support for clients and employees. It has helped us alot.



  • Good audio and video quality
  • Easy to implement
  • Easy to use
  • Reliable
  • Integration with other products
  • It can be a bit expensive.
It helps to improve communication in our company and with our customers; it's easy to collaborate without the need to travel.
Performance & Compatibility of Online Events Software (4)
87.5%
8.8
High quality audio
90%
9.0
High quality video
90%
9.0
Low bandwidth requirements
80%
8.0
Mobile support
90%
9.0
Screen Sharing (2)
100%
10.0
Desktop sharing
100%
10.0
Whiteboards
100%
10.0
Online Meetings / Events (4)
90%
9.0
Calendar integration
90%
9.0
Meeting initiation
90%
9.0
Record meetings / events
90%
9.0
Slideshows
90%
9.0
Online Events Collaboration (3)
90%
9.0
Live chat
90%
9.0
Audience polling
90%
9.0
Q&A
90%
9.0
Online Events Security (2)
90%
9.0
User authentication
90%
9.0
Participant roles & permissions
90%
9.0
VoIP system collaboration
N/A
N/A
Web and Video Conferencing
N/A
N/A
  • I think pricing has to be improved, although the experience is great.
  • They have saved a lot of travel costs.
  • Zoom
Webex hardware is much more capable, gives more value and offers a better collaboration experience, keeping it simple.
No complains with support
Skype for Business (formerly Lync), Google Hangouts (Classic)
Never had a problem in terms of availability
Cisco Webex Teams is really easy to deploy
I have never experienced lag or performance issues
Fulfils its function
Webex Meetings really runs smoothly and no complains
We have not combined Cisco Webex with any other product besides outlook calendar which was pretty easy.
It suits all our needs
20
Webex Meetings is being used in all our areas for daily collaborative work.
NA
  • Collaborative work
  • Support to clients
  • Sharing content
  • NA
  • Webinars
No
  • Product Features
  • Vendor Reputation
I wouldnt change anything, all was pretty good
  • Third-party professional services
INET
  • There was no issues
No problem whatsoever
  • no training
Didnt need training, the solution is really intuitive
I think its just right
N/A
No - we have not done any customization to the interface
No - we have not done any custom code
We havent done any customization
No
No
I haven’t had to contact the support center
  • Planning meetings
  • Sharing Content
  • Remote Control
  • N/A
Yes
Has almost all the features and is pretty easy to use
  • We dont have plans right now
N/A
N/A
N/A
Really easy, they gave me all the information I needed
They helped me with every doubt or anything I needed
The licensing
Find a good partner
No
  • N/A
  • More functionalities for the mobile version
No
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