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Webexpenses

Webexpenses

Overview

What is Webexpenses?

Webexpenses is a global provider of online expense management software to businesses of all sizes across 70+ countries. The software is used across all industries, including retail, finance, technology, construction, and not for profit. Features of the Webexpenses desktop and…

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Recent Reviews

great product

10 out of 10
April 22, 2024
Incentivized
We use this to claim back any expenses that we haven't been paid for, these include things like registration fees or any overtime payment. …
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Easy to use

9 out of 10
April 22, 2024
Incentivized
We use Webexpenses across the whole Atlanta Group, with more than 2000 employees across the UK. I started being aware of Webexpenses …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 9 features
  • Payment Status Tracking (49)
    8.6
    86%
  • Duplicate Bill Detection (37)
    8.5
    85%
  • Customizable Approval Policies (38)
    8.5
    85%
  • Employee Expense Reporting (59)
    8.3
    83%

Reviewer Pros & Cons

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Pricing

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Entry-level set up fee?

  • $250
    Required
For the latest information on pricing, visithttps://www.webexpenses.com/us/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $9.76 per month per user
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Features

Expense Management

Expense management features

8.1
Avg 8.0

Payment Management

Features that allow for the management of payments across various forms of finance/accounting software.

8.5
Avg 8.0
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Product Details

What is Webexpenses?

Webexpenses is a global provider of online expense management software to businesses of all sizes across 70+ countries. The software is used across all industries, including retail, finance, technology, construction, and not for profit.

Features of the Webexpenses desktop and mobile app include cross-platform auto-sync with:

  • Google Vision-powered OCR receipt scanner
  • Petty cash management
  • Automatic policy compliance
  • Corporate card automatic Intelligent Matching
  • Integrated mileage tracking + verification
  • Integration with an existing ERP

The vendor describes the benefits of Webexpenses as including:

  • hours saved per claim
  • Increase visibility and spend projection
  • reduction in errors + fraud
  • ROI: system payback in an average of 3 months

Selling propositions of Webexpenses include:

  • Flat, active-user-only pricing
  • 24/6, in-house human support via chat, email, or phone, included
  • Over 100+ software and app and feature upgrades per year, included
  • Unlimited submissions per month once active, included
  • Custom system configuration to meet business requirements and expense policy

The Webexpeneses software suite provides additional solutions for automated invoice processing, corporate travel management, payments + reimbursements and, audit. These tools can be used alongside the expense management system for the management of company spend.

Webexpenses Screenshots

Screenshot of The Webexpenses mobile app, that captures receipts instantly.Screenshot of Webexpenses, accessed through a desktop, iOS, Android or Windows device.Screenshot of Mileage tracking with Webexpenses.Screenshot of A display of expense-related spend, reported and tracked with customisable reports.Screenshot of The mobile app, where users' expenses can be built, submitted and approved.Screenshot of Webexpenses payments and expense reimbursements.

Webexpenses Video

Webexpenses automates traditional manual expense processes, to help businesses save time and money, and improve efficiency.

Webexpenses Competitors

Webexpenses Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesGlobal

Frequently Asked Questions

Webexpenses starts at $9.76.

Emburse Certify, Expensify, and SAP Concur are common alternatives for Webexpenses.

Reviewers rate Electronic Funds Transfer highest, with a score of 8.8.

The most common users of Webexpenses are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(1161)

Attribute Ratings

Reviews

(1-25 of 723)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
It is used for paying of all work related expenses.
  • Easy to use interface.
  • Reliable.
  • Not cluttered.
  • Ability to attach receipts and save entries at the same time rather than having to save then attach.
  • Multi factor authentication.
  • Keyword search box to search history.
You can now add an entry and attach documents at the same time.
April 24, 2024

Review of Webexpenses

Score 7 out of 10
Vetted Review
Verified User
We use Webexpenses to claim reimbursements (mostly related to travel)
  • provide currency rates and conversions
  • has a well organized dashboard
  • is intuitive to use
  • there are so many categories to choose from and no default, so even when entering multiple of the same, you have to scroll down to find the same options again and again
  • maybe have a main menu, for domestic travel, international travel, and then under that the list of related categories, because at the moment the list is so long, it is more prone to induce errors in choosing the categories.
  • I am not aware of an app, that would allow us to scan receipts to be automatically entered as we travel, that would be very useful
  • I wish I could enter all the meals of one trip in one entry, with a range of dates instead of having to enter each day as a separate entry
I have only use it for travel related expenses and it was well suited. I dont know how it works when claiming for multiple persons, this might be tricky, but I have never tried.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
We use [Webexpenses] across the organization with our head office staff and also with associates who claims expenses sporadically. It gets rid of the need for people to retain receipts and/or post them to head office to be processed.
  • Good for keeping data held in one place
  • Good for managing authorization of expenses
  • Good for flagging if someone is trying to claim over expense limits
  • We originally purchased it to use for time management and then at implementation this wasn't possible
  • The email notifications could be better
  • It could be easier to navigate
[Webexpenses is] good for straightforward claim expenses on the go. Not great for adding lots of detail about what you are claiming
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use it to track expenses for receipts and mileage. As we are often carrying out client meetings, booking trains and transport and taking out clients to events, etc we needed software that makes it easy to claim expenses and have it authorized by the relevant person. Rather than it being a complicated process of passing things through HR and payroll etc, Webexpenses makes it really simple to pass it through to the correct person who can sign it off and then the money can be paid quickly.
  • Easy to use
  • Mileage maps is a great feature
  • Works well and quickly signed off
  • App makes it even easier to keep track of expenses
  • Slightly complicated way of adding a claim
  • The maps feature can change massively when dragging your route
Good for companies that need to claim expenses. Especially useful for companies that need to claim mileage and track why people are submitting claims. We are often visiting clients, claiming back travel expenses, and putting through any marketing or meeting expenses. This makes it really simple and easy to claim everything back and track it all in one place.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Very efficient to use when it comes to claiming back expenses from business trips and other expenses. It is very easy to track historic claims and any pending ones in review. You get updates on all amendments via email and the app is great. I would highly recommend to anybody wanting to simplify their claim process.
  • Receipt claims on app
  • Tracking Historic Claims
  • Get updates via email when claims are processed
  • Less fields to enter text
  • Have a single window to enter a claim
This review is based off of using the app for around 6 months now. The claims are simple to submit and the feature to get the approval from line manager is excellent. With updates throughout the full process you can see what stage your claim is at and when it is due to be paid.
April 23, 2024

Webby Expenses

Score 7 out of 10
Vetted Review
Verified User
Incentivized
Whole of UK organisation, for travel and business staff expenses.
  • Expenses processing.
  • Attach scanned copy of invoices.
  • Mobile application.
  • Longer field for claim title.
Can easily see status of the approval state for the claim authorisation process.
Cannot not drag the size of columns windows when viewing the My Claim screen, so the list of claims title a cut short in the text.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our entire company uses WebExpenses to manage and claim expenses. The most frequent use case is claiming back travel costs, both for travel via rail and public transport, as well as via an own vehicle.
The platform is great, as it allows you to set a starting and ending destination for when you claim back for fuel. The automatic calculation of the miles travelled, and the exact ammount you will be paid in compensation, is much faster and more accurate than other methods of claiming back travel costs.
  • Expenses
  • Receipt upload
  • Reports
  • Claim tracking
  • Itemization
  • Mobile responsiveness.
  • Clarity of some forms
As an employee, I use Webexpenses to quickly submit receipts and claims for any purchases I've made which I can claim back [such as] travel, training courses, and other miscellaneous costs for online products and services. Our finance team can quickly review and approve these [expenses] ensuring employees get paid back quickly.
When commuting to the office in my own vehicle, I find the map feature of the platform to be very handy, as it allows you to select a start and end of the journey, and automatically calculates the mileage you are owed. This is much faster and more accurate than other expense systems I have used, where the amounts are estimates.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
we use Webexpenses to manage the comapny wide expense process, makes the process of expenses so much easier thatn saving receipts and submitting copies.. great platform.
the use of taking photos as you get reciepts and then the ability to submitt and save favourites is a great help.
  • Recepit management
  • payment tracking
  • submission tracking
  • review past submission easily and quickly
  • ability to scan receipt to add in details.
  • error messges coudl be clearer to find error on sbmission easier.
i like this as you can quickly take photos of receipts before they get lost, and review old submisisons.
April 22, 2024

great product

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use this to claim back any expenses that we haven't been paid for, these include things like registration fees or any overtime payment. It is a handy way of keeping track of overtime and ensuring we are getting paid correctly. It cuts out chasing HR back and forth and keeps the process very simple.
  • Easy to use.
  • Easy to access.
  • Can always refer back to - i.e. all the past claims stay visible.
  • Used friendly platform
  • Available in an app version too
  • Sometimes it's hard to submit the claim.
  • Can only login one device at a time.
  • Would be nice if Face ID is enabled.
  • Need to submit separately and add separately. Can be confusing for some
Webexpenses is very easy to use, it is super user friendly and can be accessible from mobile phones, iPads and laptops. The only issue is you can only remain logged into one device at a time. The process is simple to understand and all data is stored so it is easy to refer back to things when needed.
April 22, 2024

Easy to use

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Webexpenses across the whole Atlanta Group, with more than 2000 employees across the UK. I started being aware of Webexpenses because I need to claim back expenses from business travels. So far, it seems to be easy to navigate across the website so I am looking forward to learn to use it quickly and claim back my expenses every time I have to do it.
  • Easy logic to follow when using it for the first time.
  • Organised archives and receipts to have a back up of your information.
  • The layout and structure of the website looks good and organised, you don't get lost looking for things. Simple and slick.
  • I don't think I have seen anything that needs improvement. I was happy with what I have seen and how I got used to it.
The scenario I have is to claim expenses. I haven't used it for other things yet. I think it is quite quick to do and is friendly for new users since it is easy to follow the logic of where the options are.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Webexpenses across the organization. This has been the platform of choice for many years and supports the efficient method of collecting, analysing and preparing expense claims
  • Intuitive.
  • Communicates with other software and devices, such as phone and tablet.
  • Mobile based, great for on the go.
  • Reduces admin time for the user, and provides a detailed report.
  • Allows for analytics
  • Can be slow, even when in a strong network.
  • Post code selector not always accurate.
  • Overall the improvements are much better
Great for travel, and on the go. No heavy admin when at a 'computer' and fast authorization, with email function.
April 22, 2024

Webexpenses review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
I am located in the UK and our Head Quarters are located in Sweden, Webexpenses is very easy to use and enables quick and efficient logging/accounting and paying of expenses. I would recommend this platform for this type of use.
  • Easy to set up.
  • Easy to use.
  • Good support - although not really needed.
  • None really seen, happy with functionality.
Webexpenses is really good for me, I am located in the UK and HQ is in Sweden and makes these transactions seamless.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It is being used across the whole business, for anybody who has a credit card or anyone who also uses a manager's card. Personally I use it for fuel expenses and I use it as a proxy for my manager for any purchases I make using his card.
  • Imports expenses from credit card use.
  • Informs you at each stage of action.
  • Has an app to use on the go.
  • The camera features could be better - for instance the app "Clearscanner" increases the brightness and contrast which makes the receipts look clear.
  • The interface on mobile is quite clunky, sometimes when fields are not filled it, it's not highlighted or explained well.
  • When a car is not setup, the fuel doesn't work properly but doesn't tell you the reason.
Very good for tracking expenses - I can't really think of any reason it wouldn't be appropriate for the modules we have.
April 22, 2024

First impressions

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Being used by the whole company as benefits for the employees. It takes certain expenses and puts them on the company's shoulders rather than the employees'. It also serves as a useful tool to help organize team events in a grass-roots manner, such as organizing dinners with the team, summer events, winter events and even barbecues with the team.
  • Helps my company facilitate work-from-home equipment acquisition
  • Good way of keeping track of benefits
  • Gives employees the opportunity to organize events
  • Marking notifications as "read" could be easier
It's well suited for big companies where it's difficult to keep track of every single expense in a manual way. Makes it cheaper and requires fewer accountants. Not the best for self-employed people, since the service might be redundant for them. In addition, the services provided by webexpenses make organizing team building events a feasible possibility from the employees' perspective, allowing for more genuine connections to be created by the employees themselves without having to rely on their own wallets.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Webexpenses across our whole business to facilitate reimbursement of travel costs and incurred business-related expenses. Due to the size of the business, we need a solution to be able to efficiently manage this process.
  • Easy to use to create entries.
  • Good overview via dashboard.
  • Clearly shows which sections are to be completed.
  • Ability to extract key data
  • Not always clear on how to return to full list of submitted claims.
It's quick and easy to submit all expense entries, and great that there's a mobile app to also use.
April 21, 2024

Raqeem's Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Used to monitor and award expenses for travel and meals. This is used by the whole business. It is used to streamline and simplify the process of claiming expenses. The only problem for the business is that someone is required to monitor any claims put in by employees.
  • Simple processes.
  • Easy to follow forms.
  • App could be easier to use.
Claiming back travel expenses are extremely simple. Claiming food back is more difficult but this is down to some company policies.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
It is being used to manage expenses for all individuals who are in remote locations. Everyone in the business has to use it and expenses will not be paid without putting them into the system. There are lots of pre populated drop down boxes and a hierachy which makes it difficult to claim for anything that is not within those parameters.
  • Not a great deal
  • Its too clunky
  • Could be enhanced easily
  • Uploading expenses - You can only use a receipt once
  • The form filling is too long and takes for ever
  • Regular journeys could be selected from a menu to save time
I have used other expense systems that are more user friendly. The fact that you can not use a single receipt more than once causes problems, particularly with petrol expenses when a receipt needs to be uploaded multiple times as they are removed as you use it. Its a very clunky system and I have lost some of my inputting because it is difficult to use and not user friendly.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Webexpenses is being used across the whole organization internationally. All departments and subsidiaries also use the product. This helps us to streamline our employee expenses claim, approval, and processing.
  • Multiple interface to access the system is a key advantage. We can scan the receipts on the go using the app.
  • The uploaded receipts could automatically prefill the claim form saving time.
  • One single portal to claim all types of expenses be it hotel, transport or even car mileage.
  • The web UI is outdated, although recently changed the graphics colours etc, it's still clunky and feels ancient.
  • Does not use AI to process the receipts automatically.
Well suited for small and mid-size organizations. May not be suitable for large companies.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
it is being used across the whole organization, it [makes] the expensing process so easy and effortless. [I] would recommend it to [friends] and family who do expense. the web page is very [user-friendly] which [makes] my experience as a consumer very present, especially this web page being useable on a mobile device you can take a quick picture of [you're] expense and upload it within [a] second What a great product[.]
  • User interface, which is very easy to use[.]
  • B able to use it on all devices[.]
  • Makes expensing effortless[.]
  • To be able to set up deadlines for then expense need to be completed by[.]
  • To be able to upload receipt within claims part[.]
  • A full tutorial on staring and closing a claim[.]
Webexpenses is helpful in an organization where team members are traveling to places at the same time. Employees feel confident that it will be an easy process to submit any [work-related] expenses. It is smart enough and works well when there are many approvers and chains. With more improvements around scanning, I believe it can be a very convenient tool for companies to have.
Prashant Somaiya | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
[Webexpenses] is used across the whole organization. Once invoice is captured no need to keep physical copy ; even if ink on invoice shades not to worry as soft copy is taken and can be reprinted when needed.
  • No need to keep physical copy of receipt
  • Soft copy can be accessed any time
  • Soft copy can be accessed remotely - no need to call respective person .
  • Some times photograph is not captured properly - need to improve scanning software
  • Does not give logic - explanation of which GL to code - user gets confused for selecting which gl to use - we have given training - but user needs explanation at the time of selection of GL code.
  • Sales pitch needs to be improved - they give 24 hours to sign the agreement - which was not good - we tried on their another product for scanning document - way it was presented was not good - felt bit rude - and not happy with that scanning document product.
  • Support is not local - in Australia - only possible by an email ; phone support not available.
[Webexpenses] works wells in apple and android phones - good; does not work well with OPPO phones.
April 17, 2024

Not bad for the price

Score 6 out of 10
Vetted Review
Verified User
Incentivized
Our company uses Webexpenses to manage all staff expenses and credit card transactions.

We upload a csv file of the credit card transactions, that we get from logging into our bank.

We export expenses and credit card as a csv. report file and manipulate the data so it becomes a journal which we upload to Sage.
  • Customisable downloadable reports mean we can manipulate data to suit our business needs
  • Provide online training sessions so customers are aware of features
  • In my exerience, not end user friendly. e.g if an authoriser gets updated mid claim the claim needs to be re-done. The updated authoriser does not instantly update on a users account
  • In my experience, quite buggy. Can take few times to upload the credit card statement due to unknown issues
  • Support sometimes do not respond
  • System bugs such as vanishing fields after user inputs and saves an item is frustrating
The system can be customizable - to a point. The system is used by non Finance minded individuals so need try and simplify things for them as much as possible. There are good features such as uploading receipts early, however this depends on users being organized which unfortunately is not usually the case. But there are good features.
Score 9 out of 10
Vetted Review
ResellerIncentivized
Since introducing Webexpenses to our team we have had a regular stream of positive feedback on how easy and effective it is. We are now in a position to resell it to our customers to and we are looking forward to being associated with a product which delivers. Easy to use as an end user and manager of other users, both on the app and the web portal.
  • The App is very easy to use.
  • Submitting expenses on the go is quick and easy and works.
  • The authorisation of claims for managers is simple and effective.
  • Occasional issues when adding receipts
Would recommend to any company where staff are often out and time to claim is limited. The speed and ease to set up claims makes this an ideal product.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Webexpenses is used for expense management currently where all credit card holder submit a claim for their credit card statement. Webexpenses is being used by all the credit card holders of the organization and their managers. It reduces the time spent manually keying in credit card expense claims and improves the security around the approval of the claim.
  • Easily upload receipts via mobile app. This means that when it comes to completing an expense claim there is no need to dig around for your receipts.
  • Adds greater security around the approval process of the claim as the claim can only be approved by the manager defined for the account.
  • Email alerts for when you have a claim pending and when claims are approved.
  • Can code to budget codes there and then during the submissions process.
  • Initially the process is a little complex.
Webexpenses is great if you are currently manually entering you claims on to a spreadsheet (which isn't a very good use of an employee's time) as the process of importing your credit cards statement into Webexpenses is very simple. Also sending to your manager for them to sign by only entering their name in the signature field of the spreadsheet isn't very secure secure whereas Webexpenses automatically sends the claim to your manager and only they can approve via their own account.
April 16, 2024

My Webexpenses

Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use the expenses system for our employees to submit their claims remotely and we use the purchase ledger system. It is used across the whole organization and all staff uses the expenses part and the Accounts department mainly uses the invoicing system. Some managers and directors have access to make authorizations. The expenses system seems a bit crazy like too much info at some points but does what it needs to. The accounts system works but sometimes invoices are initially input wrong.
  • Keeps an online version of all our invoices for reference.
  • Invoices and expenses can be authorized anywhere.
  • Can import information to our SAGE.
  • Suppliers can email invoices directly.
  • Coding can be done automatically.
  • The imports for our expenses still don't work.
  • Currency often input wrong.
  • Expenses have a funny layout and could look simpler.
With the pandemic, it has helped us with being able to do a lot online, like authorizations. For me personally, it helps sometimes to have physical invoices in front of me so I know if I have missed stuff. I don't get this anymore and I have missed processing payments as I didn't realize it was on the account but missing some info—this is my fault really though not the systems.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Webexpenses in our business to track our expenses. As we are meeting clients and candidates often, we use this regularly either on the computer or on the app. A lot of expenses are input mainly for mileage, client entertaining, team rewards and other general expenses we incur with client visits.
  • Track Mileage
  • Easy submittal process
  • App is very handy
  • Map feature doesn't give option to use motorways etc
  • Not always a relevant option available for expenses
  • Adding receipts is difficult on the web browser
It is well suited when you are tracking mileage, meeting with clients or candidates and need to track your travel so you can claim back costs. It's easy to map out where you have been and it gives you a mileage total. It's also good for uploading receipts, especially through the app.
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