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Webexpenses

Webexpenses

Overview

What is Webexpenses?

Webexpenses is a global provider of online expense management software to businesses of all sizes across 70+ countries. The software is used across all industries, including retail, finance, technology, construction, and not for profit. Features of the Webexpenses desktop and…

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Recent Reviews

Make it easier

9 out of 10
December 29, 2023
Incentivized
Daily usage in case of company expenses. The tool was just established at the beginning of 2023. In the beginning, we faced some …
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Webexpenses

10 out of 10
December 29, 2023
Incentivized
I travel and work with clients and colleagues quite frequently in my role and use Webexpenses to claim the expenses back.
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Webexpenses

9 out of 10
December 29, 2023
Incentivized
It's a great tool, and easy to use for all, our drivers use it from their work and private phones easily, and it makes for a hassle-free …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 9 features
  • Payment Status Tracking (31)
    8.7
    87%
  • Payment Audit Trail (24)
    8.7
    87%
  • Duplicate Bill Detection (24)
    8.3
    83%
  • Employee Expense Reporting (38)
    8.3
    83%

Reviewer Pros & Cons

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Pricing

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Entry-level set up fee?

  • $250
    Required
For the latest information on pricing, visithttps://www.webexpenses.com/us/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $9.76 per month per user
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Features

Expense Management

Expense management features

8.2
Avg 8.0

Payment Management

Features that allow for the management of payments across various forms of finance/accounting software.

8.6
Avg 8.0
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Product Details

What is Webexpenses?

Webexpenses is a global provider of online expense management software to businesses of all sizes across 70+ countries. The software is used across all industries, including retail, finance, technology, construction, and not for profit.

Features of the Webexpenses desktop and mobile app include cross-platform auto-sync with:

  • Google Vision-powered OCR receipt scanner
  • Petty cash management
  • Automatic policy compliance
  • Corporate card automatic Intelligent Matching
  • Integrated mileage tracking + verification
  • Integration with an existing ERP

The vendor describes the benefits of Webexpenses as including:

  • hours saved per claim
  • Increase visibility and spend projection
  • reduction in errors + fraud
  • ROI: system payback in an average of 3 months

Selling propositions of Webexpenses include:

  • Flat, active-user-only pricing
  • 24/6, in-house human support via chat, email, or phone, included
  • Over 100+ software and app and feature upgrades per year, included
  • Unlimited submissions per month once active, included
  • Custom system configuration to meet business requirements and expense policy

The Webexpeneses software suite provides additional solutions for automated invoice processing, corporate travel management, payments + reimbursements and, audit. These tools can be used alongside the expense management system for the management of company spend.

Webexpenses Screenshots

Screenshot of the Webexpenses mobile app, that captures receipts instantly.Screenshot of Webexpenses, accessed through a desktop, iOS, Android or Windows device.Screenshot of mileage tracking with WebexpensesScreenshot of a display of expense related spend, reported and tracked with customisable reports.Screenshot of the mobile app, where users' expenses can be built, submitted and approved

Webexpenses Video

Webexpenses automates traditional manual expense processes, to help businesses save time and money, and improve efficiency.

Webexpenses Competitors

Webexpenses Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesGlobal

Frequently Asked Questions

Webexpenses starts at $9.76.

Emburse Certify, Expensify, and SAP Concur are common alternatives for Webexpenses.

Reviewers rate Electronic Funds Transfer highest, with a score of 8.9.

The most common users of Webexpenses are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(1159)

Attribute Ratings

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We will be using Webexpenses expense management features across our entire company. Webexpenses streamlines employee expense capture and tracking, and creates uniformity and consistency for the approving supervisors and accounting staff. This process offers flexibility for the end-user to process each expense. The multiple approval levels ensure policy compliance.
  • Optical receipt capture.
  • Receipt matching to bank card statement line items.
  • Claims dashboard for easy review.
  • I'd like to see improved functionality for intra-departmental account code selection.
  • The report writing is limited
  • The claim item processing for split expenses is glitchy and we often need support to complete the split
  • Customer service responses can be slow.
This program may be complicated for older employees who are less tech savvy. During onboarding, many staff had difficulty with the steps for marking an expense as credit card vs. personal spend. Webexpenses is a significant improvement over a manual reconciliation process.
Certain situations with split credit card expenses seem to cause the system to hang-up, often requiring tech support to correct.
Expense Management (2)
85%
8.5
Employee Expense Reporting
80%
8.0
Corporate Card Reconciliation
90%
9.0
Payment Management (5)
84%
8.4
Customizable Approval Policies
90%
9.0
Financial Document Management
90%
9.0
Payment Status Tracking
90%
9.0
Duplicate Bill Detection
70%
7.0
Advanced OCR
80%
8.0
  • Staff time and cost savings moving from a manual expense management system to Webexpenses.
  • Improved accuracy with GL code capture
  • Improved accountability with the approving supervisors
Great product, but it is a bit limited in its intra departmental capabilities. We run into glitches from time to time attaching receipts to claims, splitting receipts. Support ticket resolution is slow. Assigning Chris Turnbill to our account has been a good improvement.
Slow response times unless Chris Turnbill is working the ticket.
We've moved from a manual expense management system of spreadsheets, credit card statements, and receipt originals to real-time, on the fly, expense capture with account coding, and an easy submission/approval process.
We have some expenses that are shared across departments which Webexpenses does not manage well. The system is glitchy.
This is our first system.
34
purchasing for all ministries
2
Two finance staff support the process. The Webexpenses administrator has limited background in IT processes.
  • Efficiency
  • Accuracy
  • Accountability
  • None that I can think of
  • Mileage reimbursement
It is a great improvement from our previous manual reconciliation process.
No
  • Price
  • Product Features
  • Product Usability
  • Product Reputation
Price and Product Usability are tied for the most important factor. As a church, we have limited financial resources. Our prior manual system was very time consuming, and error prone.
I don't think I would change the process.
  • Implemented in-house
Yes
The two admin staff were trained initially, to learn the complete functionality of the system. Next, 3 pilot users were trained, followed by the entire group.
Change management was a small part of the implementation and was well-handled
  • Challenges integrating the Webexpense workflow and our internal workflow with GL codes
  • Managing the various Webexpenses date-related processes. Expense date? Receipt date? Credit Card transaction date? claim date? This makes report writing complicated.
  • The design of our internal ministry departments was different from the Webexpenses company and department management, so we had to develop some work-arounds
Diving in to more detail on the reporting capabilities would have been beneficial earlier on.
  • Online training
Our trainer spoke very quickly and went through the training material quickly. Since this process was new to us, we missed some important information. We would have benefitted from further training with report generation as well. She did provide a recording of the training, but again, she went through the material very quickly.
Too limited. The Webexpense company structure didn't match our internal structure, so we had to create some work-arounds
Not sure. We are new to the system and still tweaking it.
Not that I am aware.
I am not aware of this feature.
No
Our implementation specialist, Rita, quickly answered a complicated questions related to how our church uses the product.
  • mobile phone app for expense capture
  • proxy user functionality
  • Switching receipts from personal spend to credit card
  • administrative level report writing
Yes
Very well
The Webexpenses multiple department management was not a perfect match for our internal structure. We developed work-arounds.
There was an unexpected system issue that caused us to have to postpone a user training session at the last minute. Our Webexpenses trainer was not aware that it was going to occur.
The performance is great. Pages and reports load quickly.

The data export/import from Webexpenses to our financial software, ACS, is not user friendly, mainly due to ACS import steps.
  • ACS
We have to export reports from Webexpenses, then import into ACS. The export file has to be manipulated before import to ACS.
  • None at this time
  • File import/export
None
The export/import process requires a good bit of manual data manipulation before import into the other system. The various Webexpense report date range options actually make the report generation complicated.
Develop a good understanding of the Webexpense report date range option and applicability to your method of GL management.
Very easy to work with.
Attentive to our needs.
User fees.
no.
No
  • N/A
  • N/A
No
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