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Webexpenses

Webexpenses

Overview

What is Webexpenses?

Webexpenses is a global provider of online expense management software to businesses of all sizes across 70+ countries. The software is used across all industries, including retail, finance, technology, construction, and not for profit. Features of the Webexpenses desktop and…

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Recent Reviews

Make it easier

9 out of 10
December 29, 2023
Incentivized
Daily usage in case of company expenses. The tool was just established at the beginning of 2023. In the beginning, we faced some …
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Webexpenses

10 out of 10
December 29, 2023
Incentivized
I travel and work with clients and colleagues quite frequently in my role and use Webexpenses to claim the expenses back.
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Webexpenses

9 out of 10
December 29, 2023
Incentivized
It's a great tool, and easy to use for all, our drivers use it from their work and private phones easily, and it makes for a hassle-free …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 9 features
  • Payment Status Tracking (31)
    8.7
    87%
  • Payment Audit Trail (24)
    8.7
    87%
  • Duplicate Bill Detection (24)
    8.3
    83%
  • Employee Expense Reporting (38)
    8.3
    83%

Reviewer Pros & Cons

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Pricing

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Entry-level set up fee?

  • $250
    Required
For the latest information on pricing, visithttps://www.webexpenses.com/us/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $9.76 per month per user
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Features

Expense Management

Expense management features

8.2
Avg 8.0

Payment Management

Features that allow for the management of payments across various forms of finance/accounting software.

8.6
Avg 8.0
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Product Details

What is Webexpenses?

Webexpenses is a global provider of online expense management software to businesses of all sizes across 70+ countries. The software is used across all industries, including retail, finance, technology, construction, and not for profit.

Features of the Webexpenses desktop and mobile app include cross-platform auto-sync with:

  • Google Vision-powered OCR receipt scanner
  • Petty cash management
  • Automatic policy compliance
  • Corporate card automatic Intelligent Matching
  • Integrated mileage tracking + verification
  • Integration with an existing ERP

The vendor describes the benefits of Webexpenses as including:

  • hours saved per claim
  • Increase visibility and spend projection
  • reduction in errors + fraud
  • ROI: system payback in an average of 3 months

Selling propositions of Webexpenses include:

  • Flat, active-user-only pricing
  • 24/6, in-house human support via chat, email, or phone, included
  • Over 100+ software and app and feature upgrades per year, included
  • Unlimited submissions per month once active, included
  • Custom system configuration to meet business requirements and expense policy

The Webexpeneses software suite provides additional solutions for automated invoice processing, corporate travel management, payments + reimbursements and, audit. These tools can be used alongside the expense management system for the management of company spend.

Webexpenses Screenshots

Screenshot of the Webexpenses mobile app, that captures receipts instantly.Screenshot of Webexpenses, accessed through a desktop, iOS, Android or Windows device.Screenshot of mileage tracking with WebexpensesScreenshot of a display of expense related spend, reported and tracked with customisable reports.Screenshot of the mobile app, where users' expenses can be built, submitted and approved

Webexpenses Video

Webexpenses automates traditional manual expense processes, to help businesses save time and money, and improve efficiency.

Webexpenses Competitors

Webexpenses Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesGlobal

Frequently Asked Questions

Webexpenses starts at $9.76.

Emburse Certify, Expensify, and SAP Concur are common alternatives for Webexpenses.

Reviewers rate Electronic Funds Transfer highest, with a score of 8.9.

The most common users of Webexpenses are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(1159)

Attribute Ratings

Reviews

(1-4 of 4)
Companies can't remove reviews or game the system. Here's why
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We will be using Webexpenses expense management features across our entire company. Webexpenses streamlines employee expense capture and tracking, and creates uniformity and consistency for the approving supervisors and accounting staff. This process offers flexibility for the end-user to process each expense. The multiple approval levels ensure policy compliance.
  • Optical receipt capture.
  • Receipt matching to bank card statement line items.
  • Claims dashboard for easy review.
  • I'd like to see improved functionality for intra-departmental account code selection.
  • The report writing is limited
  • The claim item processing for split expenses is glitchy and we often need support to complete the split
  • Customer service responses can be slow.
This program may be complicated for older employees who are less tech savvy. During onboarding, many staff had difficulty with the steps for marking an expense as credit card vs. personal spend. Webexpenses is a significant improvement over a manual reconciliation process.
Certain situations with split credit card expenses seem to cause the system to hang-up, often requiring tech support to correct.
Expense Management (2)
85%
8.5
Employee Expense Reporting
80%
8.0
Corporate Card Reconciliation
90%
9.0
Payment Management (5)
84%
8.4
Customizable Approval Policies
90%
9.0
Financial Document Management
90%
9.0
Payment Status Tracking
90%
9.0
Duplicate Bill Detection
70%
7.0
Advanced OCR
80%
8.0
  • Staff time and cost savings moving from a manual expense management system to Webexpenses.
  • Improved accuracy with GL code capture
  • Improved accountability with the approving supervisors
Great product, but it is a bit limited in its intra departmental capabilities. We run into glitches from time to time attaching receipts to claims, splitting receipts. Support ticket resolution is slow. Assigning Chris Turnbill to our account has been a good improvement.
Slow response times unless Chris Turnbill is working the ticket.
We've moved from a manual expense management system of spreadsheets, credit card statements, and receipt originals to real-time, on the fly, expense capture with account coding, and an easy submission/approval process.
We have some expenses that are shared across departments which Webexpenses does not manage well. The system is glitchy.
This is our first system.
34
purchasing for all ministries
2
Two finance staff support the process. The Webexpenses administrator has limited background in IT processes.
  • Efficiency
  • Accuracy
  • Accountability
  • None that I can think of
  • Mileage reimbursement
It is a great improvement from our previous manual reconciliation process.
No
  • Price
  • Product Features
  • Product Usability
  • Product Reputation
Price and Product Usability are tied for the most important factor. As a church, we have limited financial resources. Our prior manual system was very time consuming, and error prone.
I don't think I would change the process.
  • Implemented in-house
Yes
The two admin staff were trained initially, to learn the complete functionality of the system. Next, 3 pilot users were trained, followed by the entire group.
Change management was a small part of the implementation and was well-handled
  • Challenges integrating the Webexpense workflow and our internal workflow with GL codes
  • Managing the various Webexpenses date-related processes. Expense date? Receipt date? Credit Card transaction date? claim date? This makes report writing complicated.
  • The design of our internal ministry departments was different from the Webexpenses company and department management, so we had to develop some work-arounds
Diving in to more detail on the reporting capabilities would have been beneficial earlier on.
  • Online training
Our trainer spoke very quickly and went through the training material quickly. Since this process was new to us, we missed some important information. We would have benefitted from further training with report generation as well. She did provide a recording of the training, but again, she went through the material very quickly.
Too limited. The Webexpense company structure didn't match our internal structure, so we had to create some work-arounds
Not sure. We are new to the system and still tweaking it.
Not that I am aware.
I am not aware of this feature.
No
Our implementation specialist, Rita, quickly answered a complicated questions related to how our church uses the product.
  • mobile phone app for expense capture
  • proxy user functionality
  • Switching receipts from personal spend to credit card
  • administrative level report writing
Yes
Very well
The Webexpenses multiple department management was not a perfect match for our internal structure. We developed work-arounds.
There was an unexpected system issue that caused us to have to postpone a user training session at the last minute. Our Webexpenses trainer was not aware that it was going to occur.
The performance is great. Pages and reports load quickly.

The data export/import from Webexpenses to our financial software, ACS, is not user friendly, mainly due to ACS import steps.
  • ACS
We have to export reports from Webexpenses, then import into ACS. The export file has to be manipulated before import to ACS.
  • None at this time
  • File import/export
None
The export/import process requires a good bit of manual data manipulation before import into the other system. The various Webexpense report date range options actually make the report generation complicated.
Develop a good understanding of the Webexpense report date range option and applicability to your method of GL management.
Very easy to work with.
Attentive to our needs.
User fees.
no.
No
  • N/A
  • N/A
No
February 02, 2023

Very Efficient Software

Ivan Herbosa, PME, SO2 | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It was difficult at first shifting from using excel sheet to Webexpenses as I need to scan all documents and upload to the system. As I progress, it is become user friendly for me and I can easily track my previous expenses using Webexpenses. Less error was observed based from my experience.
  • Can track previous expenses
  • Can see status of my reimbursements
  • Webexpenses can detect the amount in the receipt
  • Once the photo of the receipt has been uploaded, it should only be one click and not too many clicks
It may be difficult adjusting to the system but as you use it frequently, it is user friendly and you can track previous expenses. It can detect the amount and it can also detect if the previous receipt has been used. You can see the status of your reimbursements realtime.
Expense Management (1)
100%
10.0
Employee Expense Reporting
100%
10.0
Payment Management (7)
100%
10.0
Customizable Approval Policies
100%
10.0
Financial Document Management
100%
10.0
Payment Status Tracking
100%
10.0
Payment Audit Trail
100%
10.0
Duplicate Bill Detection
100%
10.0
Advanced OCR
100%
10.0
Electronic Funds Transfer
100%
10.0
  • good investment
  • effective financial system
  • less to errors
It is user friendly, efficient and reliable
It improves effiency on claims submission
All systems are can be used
45
Projects, customer service, sales and marketing
None
  • Easy to track expenses
  • User friendly
  • Error free for claiming of expenses
  • none
  • none
It is a very efficient tool
No
  • Product Features
Can easily track expenses
I will still choose Webexpenses
  • Implemented in-house
No
Change management was a small part of the implementation and was well-handled
  • resistance to change
The process is well organized, easy to track and easy to check the progress of my claim. Webexpenses can detect the amount on the receipt.
  • No Training
Yes
Easy to use
None
No - we have not done any customization to the interface
No - we have not done any custom code
None
None
No
None
  • tracking expenses
  • status of reimbursements
  • less error
  • uploading the receipt
  • too many buttons to click
No
July 19, 2022

Webexpenses Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Webexpenses for expense claims; this has replaced the legacy process that we previously had in place. We are not able to cover all expense claims in one process that includes the expense claim itself along with attaching receipts for things like petrol and purchases.
  • Ease of use
  • Quick to add receipts
  • All expenses covered in one system and process
  • Navigation between adding receipts and back to the claim could be a bit quicker
  • Complete claim in one window
  • Be able to clone claims
I highly recommend Webexpenses to anyone using a basic system to process their claims. It is much easier than filling in excel spreadsheets etc., than having this emailed or printed off for approval. Any similar manual process is very time-consuming, and the chances for mistakes are increased.
  • The time saved by having a system in place would have saved hundreds over the workforce
  • Claims can be completed easier and less likely to be returned to fix any errors
Very easy to use; I found adding the receipts and milage easy the first time with no requirement for additional training. I was able to process the whole claim very quickly and go through simple steps to complete the process.
Not applicable as I have not needed to raise a support ticket
In the last company I worked for, this was done via excel and email, which was not as efficient. The whole process from start to finish is very slick and reduces time, and then keeps users happy as opposed to making it a laborious task.
40
The Management, Sales and the Engineering teams will use the software for processing expense claims.
For any support, we would first speak to HR and then come to Webexpenses direct for any issues.
  • Ease of use
  • Efficiency
  • Smoother process that manual forms
  • I think the only expectation would have been to still have some users wanting to use excel. But as the software is so easy to use all users moved over to it immediately.
  • We will ask your employees to make use of the web app
I would see no issues in renewing the Webexpenses software, and this has improved the way we process expenses.
No
  • Price
  • Product Features
Webexpenses is good value for money, the cost is outweighed by the time saved for multiple employees completing all expense claims.
No changes could be made; I only wish we had done this sooner.
  • Implemented in-house
No
Change management was a minor issue with the implementation
The feedback was good, with minimal issues from staff moving to the new system. People are much happier using an easy-to-use piece of software than the old manual process.
  • A few users needed help with the steps to reregister which is expected
As long as you have people that are fully aware of the setup steps to get users into the software then I would see no issues arising for any company.
  • Filling in the information on the main page
  • Adding receipts
  • Swapping back from adding an receipt to the claim could be easier, but this is only a small issue
Yes, but I don't use it
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Webexpenses helps me to raise claims for mileage and also validate receipts for my company credit card and saves lots of time with our finance department.
  • Automatically recognizes receipts and attaches them to claims.
  • Gives an option to calculate mileage from post codes via a map.
  • Makes category selection easier with pre-populated drop-down boxes.
  • Sometimes it is not straightforward to complete a claim, as the options do not flow simply.
  • If claims were set out in a step-by-step manner, it would be much easier for new users to follow.
I find it very good for uploading, recognizing and attaching receipts to a claim.
  • It has saved time for users and finance staff, as it has streamlined the process.
It could be easier to use, as it can be tricky to remember all steps when making a claim.
I haven't had the need to use the support, as our IT Department has assisted with any issues or questions I have had.
I have saved time as i don't need to attach receipts individually or find each receipt for each claim.
I didn't make the purchase, but it has made life more simple.
I haven't used any other solutions.
30
Finance, Production, Purchasing, Project Management, Operations, Sales and Marketing
2
Two finance team members
  • Claiming mileage for business travel in own vehicle
  • Logging spends on company credit cards for tools and equipment
  • Consolidating spends on company credit cards for contractor works
  • To consolidate spends against credit card statements automatically
  • To automate the features of webexpenses to automatically match spends with receipts and, tying them in to one specific financial period and submit all on the due date
It works really well for our organisation
No
  • Product Features
It needed to be easy to use by staff members using credit cards for consolidation against statements
I might use a trial version of the software to iron out all issues before rolling out to all staff
  • Don't know
Change management was a major issue with the implementation
  • Just staff understanding how to use the software
  • No major issues
  • Everything went very much to plan
Everything was quite easy to implement
I didn't purchase the software - i am just a user, but i understand that the support is very good
I had an issue with submitting expenses through my company credit card and this was resolved very quickly
  • adding receipts is very easy to do
  • i am currently struggling to add several items to one claim, rather than submitting several
Yes
I don't use the mobile interface, as i find it easier on a large PC and screen
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