basic user perspective
It is used for paying of all work related expenses.
Webexpenses
Webexpenses
Starting at $9.76 per month per user
View PricingOverview
What is Webexpenses?
Webexpenses is a global provider of online expense management software to businesses of all sizes across 70+ countries. The software is used across all industries, including retail, finance, technology, construction, and not for profit. Features of the Webexpenses desktop and…
Recent Reviews
Review of Webexpenses
7 out of 10
April 24, 2024
We use Webexpenses to claim reimbursements (mostly related to travel)
Not quite what we were sold!
We use [Webexpenses] across the organization with our head office staff and also with associates who claims expenses sporadically. It gets …
Easy to use and speeds up expenses claims
We use it to track expenses for receipts and mileage. As we are often carrying out client meetings, booking trains and transport and …
Very clean and efficient to use. Easy to track current and historic claims
Very efficient to use when it comes to claiming back expenses from business trips and other expenses. It is very easy to track historic …
Webby Expenses
Whole of UK organisation, for travel and business staff expenses.
Simple and Effective Claims Management
Our entire company uses WebExpenses to manage and claim expenses. The most frequent use case is claiming back travel costs, both for …
Webexpenses does the hard work for you.
we use Webexpenses to manage the comapny wide expense process, makes the process of expenses so much easier thatn saving receipts and …
great product
We use this to claim back any expenses that we haven't been paid for, these include things like registration fees or any overtime payment. …
Easy to use
We use Webexpenses across the whole Atlanta Group, with more than 2000 employees across the UK. I started being aware of Webexpenses …
Webexpenses, fast simple and effective
We use Webexpenses across the organization. This has been the platform of choice for many years and supports the efficient method of …
Webexpenses review
I am located in the UK and our Head Quarters are located in Sweden, Webexpenses is very easy to use and enables quick and efficient …
Great bit of software to speed up expenses throughout the business
It is being used across the whole business, for anybody who has a credit card or anyone who also uses a manager's card. Personally I use …
First impressions
Being used by the whole company as benefits for the employees. It takes certain expenses and puts them on the company's shoulders rather …
Great system to use, super easy and time saving.
We use Webexpenses across our whole business to facilitate reimbursement of travel costs and incurred business-related expenses. Due to …
How Webexpenses Differs From Its Competitors
Time Savings
I have used it for claim submissions, but never automated.
Time Savings
Previously paper forms would have to be filled in and receipts attached and submitted to finance for processing and also signed by relevant authorizer, this is now done completely online and from anywhere
Time Savings
Easy to submit all claims and it is sent to the director for approval which makes it much quicker and faster to get paid back for expenses. Rather than it being a huge back-end process that ends up being passed through tons of people, it's a nice easy process that is almost automatic.
Time Savings
As mentioned previously the app is a great way to save time when claiming back due to the ability to use the phones camera directly to the app. This saves emailing the receipt photos to your email and uploading when you can do it straight from the app. Its great!
Time Savings
As an employee, Webexpenses has helped me to quickly submit relevant expenses and get them approved with less effort than before. The claims process is simpler and faster than many other platforms I have used in the past, and it allows you to itemize claims and organize each item accordingly.
Time Savings
I have been using Webexpenses to make claims for my overtime payment, this has saved me contacting my manager and HR representative each time I need to make a claim, it is a straightforward, simple process where I upload the number of hours I have done. This is then approved by the HR department …
Time Savings
I guess it is easy to just upload the documents you have to prove that you need a reimbursement instead of printing it and presenting it in paper.
Time Savings
Photo copies are accepted, no additional checking by the user, or separate reporting for mileage. Claims approval fast and efficient.
Time Savings
We set this up to make it easier for me being located in the UK to submit expenses, I have used it for 7 years and would fully recommend.
Time Savings
Saves time for accounting department by automatically importing the credit card statements. This also speeds up our end so we don't have to pass invoices around to different people.
Time Savings
I have used it to get reimbursed for personal development tools, such as courses, that helped me get promoted into a different department. In addition, I've also used webexpenses for the purposes of teambuilding activities, by organizing barbecue summer nights, for which the company allowed me to …
Time Savings
It has saved me printing and manually writing out my claims. Reducing paper waste and helping to keep the business carbon neutral.
Time Savings
An overall very good solution to save time and semi-automate claims submission.
Time Savings
I have used it to manage my own internal expenses, but have not used it to automate many processes. I have only used it for a very manual process because I am an individual contributor and am not managing any expenses, team members, or items that are expensed other than my own.
Time Savings
It has saved time of staff - physically travelling to head office for submissions. Remote approval is also good feature ;
Time Savings
The customisable export is useful for businesses as it can be tailored to individual needs. Some fields are not exportable which seems strange. As mentioned before it can be buggy. People often complain to me they can't see fields or their input disappears. Some issues are down to users not being …
Time Savings
Webexpenses has allowed all staff to have a reduction in time submitting claims and the managers have more time due to the ease approvals are managed. Scanning and reading of receipts works well
Time Savings
The credit card statements are uploaded to Webexpenses and then it gets automatically converted to a expense claim. After having a look at the transactions, you upload the receipts and match to the correct claim. It's then easy to code the claim as all the codes are already listed and you just …
Time Savings
Everyone is working remotely so being able to submit expenses without bringing receipts and paperwork into the office has been essential. Mainly because the office is closed and no one is there. The same is said with the authorization; it's very hard to get people in the office to sign piles of …
Time Savings
Yes it has been used for this process and makes it much easier. Everything is in one place and makes it easy to track and submit for approval. Usually it is approved quickly by the managers as they can quickly review what expenses are being submitted.
This means our expenses are processed quickly …
This means our expenses are processed quickly …
Time Savings
I have not used Webexpenses to save time or auto-mate any activities. I only use it for uploading and processing claims.
Time Savings
Claimed for parking tickets and travel millage as an employee. As head nurse I have had to put expense claims in out of the petty cash used in the practice. I have also had to use expense claims for cpd course booking for staff, staff treats and company essentials such as stationary etc....
Time Savings
Yes this was the primary driver for the deployment of the Webexpenses system across the business to save time and automate activities like invoice processing, claims submission, and expenses approval and payment
Time Savings
Webexpenses has saved me ending up with piles of receipts each month. I used to have piles of receipts in my glove box in my work bag and guaranteed not to be able to locate all of them at the end of the month. Now I press a few buttons and I am done this is minutes instead of hours.
Time Savings
Yes, with Webexpenses the approval claim process is straightforward and easy to do.
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Payment Status Tracking (49)8.686%
- Duplicate Bill Detection (37)8.585%
- Customizable Approval Policies (38)8.585%
- Employee Expense Reporting (59)8.383%
Reviewer Pros & Cons
Verified User
Administrator in Information Technology
Information Technology & Services Company, 51-200 employees
Pricing
Entry-level set up fee?
- $250 Required
For the latest information on pricing, visithttps://www.webexpenses.com/us/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $9.76 per month per user
Features
Expense Management
Expense management features
8.1
Avg 8.0
- 8.3Employee Expense Reporting(59) Ratings
Allows companies to track employee expenses to make cost-effective decisions.
- 7.9Corporate Card Reconciliation(28) Ratings
Allows companies to reconcile employee expenses with company card statements.
Payment Management
Features that allow for the management of payments across various forms of finance/accounting software.
8.5
Avg 8.0
- 8.5Customizable Approval Policies(38) Ratings
Policies for different types of approvals can be customized, sent to multiple approvers, automatically approved, etc.
- 8.3Financial Document Management(36) Ratings
Invoices, expense reports, and associated documents are stored within the platform for any future needs.
- 8.6Payment Status Tracking(49) Ratings
Tracks what stage payments are at in the process, from approval to receipt.
- 8.7Payment Audit Trail(34) Ratings
Allows admin users visibility into the entire payment process, from receiving the expense claim or invoice to the payee receiving payment.
- 8.5Duplicate Bill Detection(37) Ratings
Detects duplicate invoices or expense reports to prevent double payments.
- 8Advanced OCR(25) Ratings
Automatically imports information from invoices, receipts, expense reports, and other scanned documents into the platform.
- 8.8Electronic Funds Transfer(25) Ratings
Funds can be transferred via EFT as opposed to paper checks.
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Webexpenses?
Webexpenses is a global provider of online expense management software to businesses of all sizes across 70+ countries. The software is used across all industries, including retail, finance, technology, construction, and not for profit.
Features of the Webexpenses desktop and mobile app include cross-platform auto-sync with:
- Google Vision-powered OCR receipt scanner
- Petty cash management
- Automatic policy compliance
- Corporate card automatic Intelligent Matching
- Integrated mileage tracking + verification
- Integration with an existing ERP
The vendor describes the benefits of Webexpenses as including:
- hours saved per claim
- Increase visibility and spend projection
- reduction in errors + fraud
- ROI: system payback in an average of 3 months
Selling propositions of Webexpenses include:
- Flat, active-user-only pricing
- 24/6, in-house human support via chat, email, or phone, included
- Over 100+ software and app and feature upgrades per year, included
- Unlimited submissions per month once active, included
- Custom system configuration to meet business requirements and expense policy
The Webexpeneses software suite provides additional solutions for automated invoice processing, corporate travel management, payments + reimbursements and, audit. These tools can be used alongside the expense management system for the management of company spend.
Webexpenses Screenshots
Webexpenses Video
Webexpenses automates traditional manual expense processes, to help businesses save time and money, and improve efficiency.
Webexpenses Integrations
Webexpenses Competitors
Webexpenses Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Countries | Global |
Webexpenses Downloadables
Frequently Asked Questions
Webexpenses starts at $9.76.
Reviewers rate Electronic Funds Transfer highest, with a score of 8.8.
The most common users of Webexpenses are from Mid-sized Companies (51-1,000 employees).
Comparisons
Compare with
Reviews and Ratings
(1161)Attribute Ratings
- 8.9Likelihood to Renew34 ratings
- 9.7Availability4 ratings
- 9Performance3 ratings
- 8.1Usability724 ratings
- 7Support Rating343 ratings
- 7.7Online Training4 ratings
- 7.9In-Person Training2 ratings
- 9Implementation Rating10 ratings
- 9.7Configurability4 ratings
- 9.7Product Scalability4 ratings
- 5Ease of integration1 rating
- 10Vendor pre-sale1 rating
- 9Vendor post-sale1 rating
- 8.5Webexpenses Requirements708 ratings
Reviews
(1-5 of 5)Companies can't remove reviews or game the system. Here's why
April 22, 2024
Webexpenses does the hard work for you.
Verified User
Manager in Other
Construction Company, 10,001+ employees
we use Webexpenses to manage the comapny wide expense process, makes the process of expenses so much easier thatn saving receipts and submitting copies.. great platform.
the use of taking photos as you get reciepts and then the ability to submitt and save favourites is a great help.
the use of taking photos as you get reciepts and then the ability to submitt and save favourites is a great help.
- Recepit management
- payment tracking
- submission tracking
- review past submission easily and quickly
- ability to scan receipt to add in details.
- error messges coudl be clearer to find error on sbmission easier.
i like this as you can quickly take photos of receipts before they get lost, and review old submisisons.
45%
4.5
- Employee Expense Reporting
- 40%4.0
- Corporate Card Reconciliation
- 50%5.0
24.285714285714285%
2.4
- Customizable Approval Policies
- 50%5.0
- Financial Document Management
- 30%3.0
- Payment Status Tracking
- 10%1.0
- Payment Audit Trail
- 10%1.0
- Duplicate Bill Detection
- 20%2.0
- Advanced OCR
- 30%3.0
- Electronic Funds Transfer
- 20%2.0
- makes submitting an easier platflorm so that these can be done in small portions.
i find the pltform very easy to use and user freidnly..
not used this function
like to abilty to refer to old submissions.
like the fact it can be used on a nmobile device and laptop..
like the fact it can be used on a nmobile device and laptop..
havent used any other platforms.
500
All business types from construction to business development to client relationships & team entertainment.
Not used is our household
- Manage finance on projects
- Tracking expenses for client expenditure
- Tracking department spending
- Cross project tracking
- Client entertainment spenditure
- Client entertainment vs relationships
- Project profit vs project spend
- Online Training
- In-Person Training
Very friendly and used simple terms
Trying was simple and explained as though submitting actual expenses.
April 16, 2024
Webexpense review
Webexpenses is used by the whole organization for management of expenses for staff
- allows mileage calculation at the end year for claiming
- Mobile app for taking pictures of receipts
- ability to access from anywhere
- website sometimes difficult load receipt images
- sometimes the image scanning reading changes the values which are incorrect
As the company has grown its size from tens to hundreds and thousands the whole package has scaled to meet the growing requirement. The development of the product has been great over the years and the mobile app was a massive move forward for the field engineers to upload receipts there without the need to store receipts
N/A
N/A
- Employee Expense Reporting
- N/AN/A
- Corporate Card Reconciliation
- N/AN/A
N/A
N/A
- Customizable Approval Policies
- N/AN/A
- Financial Document Management
- N/AN/A
- Payment Status Tracking
- N/AN/A
- Payment Audit Trail
- N/AN/A
- Duplicate Bill Detection
- N/AN/A
- Advanced OCR
- N/AN/A
- Electronic Funds Transfer
- N/AN/A
- I believe there has been a positive ROI due to our usage
It [is] the ability to access anywhere 24/7 with or without a laptop or the need to use a VPN connection which elevates this above any in-house solution that we could develop and that really simplifies the management of the expenses process going forward for the business as a whole.
The only time I have need[ed] to use the support team for an issue I found the process very simple and was dealt with in [a] professional manner quickly and efficiently and managed through to resolution.
Yes this was the primary driver for the deployment of the Webexpenses system across the business to save time and automate activities like invoice processing, claims submission, and expenses approval and payment
the most important requirements when purchasing Webexpenses was the system configuration, and scalability
5000
Across the board all dept. use Webexpenses
2
These are IT administrators
- The system notifies the user
- The system works out mileage
- The system works out the VAT
- integration of company credit card use
- integration of online booking tools like click travel
I hope the company continues to use this product because I believe it to be a great tool
No
- Cloud Solutions
- Scalability
- Ease of Use
I wasn't involved in the process
- Don't know
- User uptake when it wasn't compulsory
it appeared seamless to the end user
- Online Training
Because the training provided was usefull
it as delivered by internal IT
from talking to the team involved they believe it to be just right
Not that I aware of
No - we have not done any customization to the interface
Not
not sure
Unknown I don't know if we have premium support
No
over a weekend when our inhouse team wasn't available the webexpenses team met my requirements.
- Image upload
- working out Mileage
- ordering items when there is a large amount
Yes, but I don't use it
because as the business has grown to has the user base
it is always available when I need it
Some times image uploads can be slow and you have to alter the image resolution to increase the speed
April 16, 2024
Streamlined easy to use process for expense claims
We use it for monthly car mileage claims and general office expenses. Webexpenses keeps everything all in one place and documented easily for ease of accounting and audit purposes. The app is very convenient to me able to keep on top of any claims needed and quickly. All works well.
- Keeping receipts documented.
- The app keeps everything at your finger tips.
- The app sometimes crashes when loading lots of items under one claim.
For large companies with many employees to keep a easy track of expenses.
100%
10.0
- Employee Expense Reporting
- 100%10.0
100%
10.0
- Financial Document Management
- 100%10.0
- Payment Status Tracking
- 100%10.0
- Payment Audit Trail
- 100%10.0
- Duplicate Bill Detection
- 100%10.0
- Advanced OCR
- 100%10.0
- Speed of month end claims.
Easy to use online or the app.
Yes, with Webexpenses the approval claim process is straightforward and easy to do.
Does what we need it to do.
3
Customers facing employees
1
Knowledge
Expereience
Expereience
- Speed
- Efficiency
- transparentcy
- using the app
- cant think of anything
easy and quick to use
No
- Ease of Use
No change
- Implemented in-house
No
- none really
all works great
- In-Person Training
All went well.
All done in house and all fine
Just about right
Nothing really
No - we have not done any customization to the interface
No - we have not done any custom code
n/a
no
No
n/a
- mobile functionality
- nothing really
Yes
just as good as the desktop version
- none
- no
June 23, 2023
Improved efficiency and accuracy with Webexpenses
Verified User
Director in Finance and Accounting
Religious Institutions Company, 11-50 employees
We will be using Webexpenses expense management features across our entire company. Webexpenses streamlines employee expense capture and tracking, and creates uniformity and consistency for the approving supervisors and accounting staff. This process offers flexibility for the end-user to process each expense. The multiple approval levels ensure policy compliance.
- Optical receipt capture.
- Receipt matching to bank card statement line items.
- Claims dashboard for easy review.
- I'd like to see improved functionality for intra-departmental account code selection.
- The report writing is limited
- The claim item processing for split expenses is glitchy and we often need support to complete the split
- Customer service responses can be slow.
This program may be complicated for older employees who are less tech savvy. During onboarding, many staff had difficulty with the steps for marking an expense as credit card vs. personal spend. Webexpenses is a significant improvement over a manual reconciliation process.
Certain situations with split credit card expenses seem to cause the system to hang-up, often requiring tech support to correct.
Certain situations with split credit card expenses seem to cause the system to hang-up, often requiring tech support to correct.
85%
8.5
- Employee Expense Reporting
- 80%8.0
- Corporate Card Reconciliation
- 90%9.0
84%
8.4
- Customizable Approval Policies
- 90%9.0
- Financial Document Management
- 90%9.0
- Payment Status Tracking
- 90%9.0
- Duplicate Bill Detection
- 70%7.0
- Advanced OCR
- 80%8.0
- Staff time and cost savings moving from a manual expense management system to Webexpenses.
- Improved accuracy with GL code capture
- Improved accountability with the approving supervisors
Great product, but it is a bit limited in its intra departmental capabilities. We run into glitches from time to time attaching receipts to claims, splitting receipts. Support ticket resolution is slow. Assigning Chris Turnbill to our account has been a good improvement.
Slow response times unless Chris Turnbill is working the ticket.
We've moved from a manual expense management system of spreadsheets, credit card statements, and receipt originals to real-time, on the fly, expense capture with account coding, and an easy submission/approval process.
We have some expenses that are shared across departments which Webexpenses does not manage well. The system is glitchy.
This is our first system.
34
purchasing for all ministries
2
Two finance staff support the process. The Webexpenses administrator has limited background in IT processes.
- Efficiency
- Accuracy
- Accountability
- None that I can think of
- Mileage reimbursement
It is a great improvement from our previous manual reconciliation process.
No
- Price
- Product Features
- Product Usability
- Product Reputation
Price and Product Usability are tied for the most important factor. As a church, we have limited financial resources. Our prior manual system was very time consuming, and error prone.
I don't think I would change the process.
- Implemented in-house
Yes
The two admin staff were trained initially, to learn the complete functionality of the system. Next, 3 pilot users were trained, followed by the entire group.
Change management was a small part of the implementation and was well-handled
- Challenges integrating the Webexpense workflow and our internal workflow with GL codes
- Managing the various Webexpenses date-related processes. Expense date? Receipt date? Credit Card transaction date? claim date? This makes report writing complicated.
- The design of our internal ministry departments was different from the Webexpenses company and department management, so we had to develop some work-arounds
Diving in to more detail on the reporting capabilities would have been beneficial earlier on.
- Online training
Our trainer spoke very quickly and went through the training material quickly. Since this process was new to us, we missed some important information. We would have benefitted from further training with report generation as well. She did provide a recording of the training, but again, she went through the material very quickly.
Too limited. The Webexpense company structure didn't match our internal structure, so we had to create some work-arounds
Not sure. We are new to the system and still tweaking it.
Not that I am aware.
I am not aware of this feature.
No
Our implementation specialist, Rita, quickly answered a complicated questions related to how our church uses the product.
- mobile phone app for expense capture
- proxy user functionality
- Switching receipts from personal spend to credit card
- administrative level report writing
Yes
Very well
The Webexpenses multiple department management was not a perfect match for our internal structure. We developed work-arounds.
There was an unexpected system issue that caused us to have to postpone a user training session at the last minute. Our Webexpenses trainer was not aware that it was going to occur.
The performance is great. Pages and reports load quickly.
The data export/import from Webexpenses to our financial software, ACS, is not user friendly, mainly due to ACS import steps.
The data export/import from Webexpenses to our financial software, ACS, is not user friendly, mainly due to ACS import steps.
- ACS
We have to export reports from Webexpenses, then import into ACS. The export file has to be manipulated before import to ACS.
- None at this time
- File import/export
None
The export/import process requires a good bit of manual data manipulation before import into the other system. The various Webexpense report date range options actually make the report generation complicated.
Develop a good understanding of the Webexpense report date range option and applicability to your method of GL management.
Very easy to work with.
Attentive to our needs.
User fees.
no.
No
- N/A
- N/A
No
June 03, 2021
Webexpenses - a very useful tool that's brought solid efficiency to our shared service function
Verified User
Analyst in Finance and Accounting
Construction Company, 1001-5000 employees
We use Webexpenses across all of the UK, and some of our European companies within the group.
It's used for all expenses incurred by employees on company time, and includes our company credit cards too.
It allows for quick, accurate and auditable expense approval, payments and reporting, and is a great asset to our shared service function.
It's used for all expenses incurred by employees on company time, and includes our company credit cards too.
It allows for quick, accurate and auditable expense approval, payments and reporting, and is a great asset to our shared service function.
- Easily modifiable across company divisions/business units.
- Simple to set approval chains and hard/soft limits.
- Fully customizable reporting suite.
- More accurate third-party APIs for Carbon and Mileage.
- More user friendly functionality for vehicle updates.
- Customizable view options: e.g. screen colors, font sizes etc.
Webexpenses works very well for almost all types of expense, as it can be tailored to suit your company needs, limits, policies and preferences.
Where it works less well is in mileage differences, where the combination of AFR use and flat rates has meant some of our companies have to exist in more than one Division/Company on Webexpenses.
Where it works less well is in mileage differences, where the combination of AFR use and flat rates has meant some of our companies have to exist in more than one Division/Company on Webexpenses.
N/A
N/A
N/A
N/A
- Reduction of expenses function within shared services.
- Easy KPI reporting functionality compared to previous manual function.
It's very easy to get started with, has plenty of scope for customization/tailoring, is easily scalable to multiple business units/companies with different expense operations, and has allowed us to harmonize policy and expense culture within the group. We've saved a lot of time and expense on administration and archiving paper copies, and we have greater trust from senior management that we can track expense spend and effect cultural change in expense usage.
Support is always pretty quick to help out, and our account manager and advanced system support are very helpful.
Users can now submit claims in a timely manner, and following approval, can be paid the next week. Approval can be handed off via proxy, as can claim creation at senior levels. The automation of expense claim flow from user submission to payment with only two inputs for correct claims has saved our organization a huge amount of time.
We really needed a product that allowed us to be more efficient in processing expenses, allowed policy harmonization, flexible reporting and change management, and enabled a shift in expenses culture with greater visibility and accountability at every stage of the claim.
- Online training
It was difficult to train multiple people via video, as they learned at different speeds, and most of the user champions were not as capable with systems and finance processes as our dept.
We didn't, as we weren't using the enhanced add-ons, and we have capable administrators within our finance dept.
- Setting Cost Centres for Approval flow
- Amending policy across categories
- Tailoring reports
- Amending Mileage rates is done individually
Yes