Webflow Reviews

19 Ratings
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Score 8.2 out of 100

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Reviews (1-5 of 5)

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June 08, 2021
Michael Glover | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
Webflow is what we use for our website designer and Content Management System. We use it to design and host our marketing website and company blog, allowing us to create a professional-looking website at scale without a lot of the typical headaches—like waiting on developers or needing advanced coding skills.
  • No code website builder
  • Allows for advanced design functionality, without needing to be a designer
  • Dynamic content and collections is great for scalability
  • Built-in technical SEO control is severely lacking
  • Sometimes limited by not allowing me to tweak code (e.g. like the HTML of a blog post)
Webflow is great for designing pages and creating a really nice looking website, without needing to be a pro designer. However, trying to scale a company blog for SEO leaves a lot of room for desire. There are various SEO-related shortcomings (like how canonical tags are added to pages) and I also need to add a lot of custom code elements to blog posts to get the desired control. This means adding new posts and getting them looking the way we want takes way more time than it should do. Also doesn't support next-gen images, which is impacting our page speed scores and leaving us behind when it comes to Core Web Vitals update. Finally, the fact that only one person can enter the designer at one time is really annoying. I get that the Editor should be the solution to this, but it's so so so slow and jumpy that this is essentially unusable.
Read Michael Glover's full review
June 24, 2021
Ivanska Carrillo | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use it for our own website, as well as for our clients. We found it to be a better option for small businesses; it has many benefits like easy SEO, clean code, creative freedom, and more. Its CMS allows any user/editor to make quick, efficient changes or create content.
  • CMS is great
  • Creative freedom no other platform offers
  • SEO is easy to accomplish and manage
  • CMS does have its limitations like reference fields and overall numbers
  • Not having easy features like filters, rich text styling options, and a few more
  • Only one collection inside of a collection
It will depend on the case user. It works for 90% of people but I would probably mention it to small businesses only.
Read Ivanska Carrillo's full review
January 29, 2021
Adrien Lexington | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use the Webflow platform as one of our main web design and development tools. We use it to mock up MVPs, prototype interactions, and design and develop websites. The Webflow CMS allows us to create dynamic case study portfolios, team member pages, blog posts, and curate and A/B test landing pages. Webflow interactions allow us to visually design page loading and scrolling animations that boost engagement and SEO.

We can easily structure our content and HTML elements for accessibility and add meta title, meta descriptions, Open Graph images and Schema markup for both static and dynamic CMS pages in Webflow.

We have been able to add third party integrations, such as chat and CRM tools to extend Webflow's capabilities to provide real business solutions, and that includes Webflow's E-Commerce platform as well.
  • Easy to use and customize CMS.
  • Develop engaging CSS interactions and JavaScript animations visually.
  • Several competitively priced hosting tiers are available and all use AWS servers and Fastly CDN.
  • Code can be exported to be used with other CMS platforms such as WordPress, or E-Commerce platforms such as Shopify.
  • The email form system UI is highly customizable, but the delivery is very basic and limited. Third party tools such as Zapier are needed to connect to CRMs or external databases, or those tools need to provide embed code to work within Webflow.
  • The basic functionality of designing and developing in Webflow is easy to learn quickly, but advanced features and expert level experience can take a lot longer to achieve.
  • E-Commerce is very basic. It is highly customizable as far as UI/UX, but limited in scalability at the moment. Subscriptions and memberships aren't natively available at the moment.
Webflow is well suited for creating landing pages for SaaS products, professional service portfolios and marketing websites. The CMS can create highly customized and engaging interactive blog posts, case studies, and brochure pages. Webflow is limited to 100 static pages, so on sites that require a lot of content it is best practice to generate most of them through the CMS, which can host 30 separate collections and 10,000 dynamic pages.

The Webflow eCommerce platform is best suited for small boutique sites that need a highly customized UI, but have limited products. For subscriptions or more than 50 products and variants a more robust solution is probably a better choice. A few CRM and digital marketing tools are easily integrated into Webflow, and are necessary for large projects because the email form system is very basic.
Webflow provides great support. There are several active and moderated Facebook user groups, Webflow has an online forum where questions are answered and the Webflow University for beginner and intermediate level training. Direct support is quick and attentive. There are a number of Webflow experts providing tutorials on YouTube. Webflow also has a global community that hosts monthly virtual events. The community is very diverse and accessible and willing to freely share knowledge.
Read Adrien Lexington's full review
January 22, 2021
Hugh Geiger | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
We use Webflow for our company site and content pages. Primarily used by the design team, with some assistance from engineering.
  • Templates are reasonably good.
  • Basic interaction is learned quickly by non technical people.
  • Broad industry support.
  • Technical support is a joke. Even at higher tier plans it's not real business support. The major reason to consider not using Webflow is that if something breaks, you're on your own.
  • Advanced functionality can be a challenge for even experienced users.
Generally a good product, seriously let down by primitive approach to customer support.
We pay hundreds of dollars a month to Webflow, yet their support is worse than a typical free SaaS product. We were prevented from deploying changes to our site because of how Webflow structures its support. It delayed a product launch for the whole company. Support options? Beg for help on community forums, it took a threat to email the CEO to finally get movement.

If there were easy alternatives, we would switch. But for now we just pray nothing breaks and that we don't need to interact with Webflow support.
Read Hugh Geiger's full review
January 28, 2021
Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Webflow is used by our new business and accounts team in conjunction with creative for prototyping new client projects, augmenting client-provided wireframes, and pitching new business concepts. It allows our relatively small team to put together presentation-worthy concepts fairly quickly and allows re-use of templates with easy modifications.
  • Fast layout design
  • Feature-rich prototyping
  • Low barrier to entry (don't have to have extension web experience)
  • Pricing scale puts the highest demand features in the highest tier
  • More baked-in templating would be great
  • Excellent at building web interfaces, rich graphics, etc. relatively quickly.
  • Layouts are mobile adaptable with ease.
  • Lite version is not suitable for prototyping mobile app environments or complex dev tasks.
I haven't had to engage them from a support perspective; however, there is a considerable user community for tips/ideas/troubleshooting and the like. I believe the Pro plan supports additional resources but we didn't find that the cost justified the outcome. Overall the need for support has been relatively minor.
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Feature Scorecard Summary

Role-based user permissions (4)
7.7
API (2)
8.0
Internationalization / multi-language (2)
7.0
WYSIWYG editor (5)
9.4
Code quality / cleanliness (4)
9.5
Admin section (5)
8.2
Page templates (4)
6.8
Library of website themes (2)
7.5
Mobile optimization / responsive design (5)
9.0
Publishing workflow (5)
6.2
Form generator (3)
7.3
Content taxonomy (3)
8.7
SEO support (3)
7.3
Bulk management (4)
8.2
Availability / breadth of extensions (4)
8.3
Community / comment management (2)
8.5

What is Webflow?

Webflow headquartered in San Francisco offers what they describe as a visual solution to web design, with a CMS for editors, designers, and developers that they state allows users to create needed content structures, add content (by hand, from a CSV, or via our API), and then design it visually. Webflow service plans also include website hosting, with a basic plan for sites that don't need a CMS as well as CMS, Business, and Enterprise plans. Webflow's ecommerce plans are designed to support new or larger and flourishing online businesses.

Webflow Videos (2)

Webflow Pricing

  • Does not have featureFree Trial Available?No
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No
EditionPricing DetailsTerms
Basic$12.00Per Month
CMS$16.00Per Month
Business$36.00Per Month

Webflow Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No

Frequently Asked Questions

What is Webflow?

Webflow headquartered in San Francisco offers what they describe as a visual solution to web design, with a CMS for editors, designers, and developers that they state allows users to create needed content structures, add content (by hand, from a CSV, or via our API), and then design it visually. Webflow service plans also include website hosting, with a basic plan for sites that don't need a CMS as well as CMS, Business, and Enterprise plans. Webflow's ecommerce plans are designed to support new or larger and flourishing online businesses.

What is Webflow's best feature?

Reviewers rate Code quality / cleanliness highest, with a score of 9.5.

Who uses Webflow?

The most common users of Webflow are from Small Businesses and the Computer Software industry.