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Webgility

Webgility

Overview

What is Webgility?

Webgility is a multichannel eCommerce software which provides automated accounting and inventory management. It is optimized for QuickBooks Desktop and NetSuite users who sell on multiple channels.

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Recent Reviews

TrustRadius Insights

Webgility has proven to be an invaluable tool for businesses, providing a range of use cases that have positively impacted their …
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Webgility Review

1 out of 10
March 30, 2021
Used it to automate data retrieval from my e-commerce outlets and load it into QBO. Both finances and inventory
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Webgility Review

10 out of 10
November 19, 2019
We use Webgility to help with our eCommerce sites. The platform has provided great service and time-efficient reporting options for our …
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Fantastic Program

10 out of 10
April 01, 2019
We made the decision to bring Unify/Webgility into our environment a year ago. It may have been one of the best decision we have made …
Continue reading
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Pricing

View all pricing

Pro

$109 (billed annually)

Cloud
per month

Advanced

$199 (billed annually)

Cloud
per month

Premium

$399 (billed annually)

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.webgility.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $109 per month
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Product Demos

Ecommerce Accounting Automation with Webgility

YouTube

Webgility Features | Learn How Webgility Makes Ecommerce Businesses Easier

YouTube

Webgility Opinel Demo Copy

YouTube

Webgility Company Overview | An Ecommerce Automation Software

YouTube

How Webgility Makes Selling Easier

YouTube

Webgility Online Version 6 | New Ecommerce Automation Feature

YouTube
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Product Details

What is Webgility?

Webgility is ecommerce automation software that connects ecommerce apps to an accounting solution, with applications such as QuickBooks Online or QuickBooks Desktop to ecommerce stores, marketplaces, and point-of-sale systems — no IT necessary. Webgility helps users to adopt new sales channels, to find new customers.


Automation syncs ecommerce data — inventory, shipping, purchasing, pricing, and more — and accounting data automatically across sales channels, to reduce errors and manual data entry, improving bookkeeping accuracy. And it can be used to track cash flow and profitability, and sort tax revenue across jurisdictions automatically.


Webgility was founded in 2007. According to the vendor the platform serves over 5,000 businesses and processes over 80 million transactions annually, and it is a top integration for Quickbooks. All plans include free onboarding and support.

Webgility helps users to:.


>>Connect ecommerce systems<<

Webgility integrates with over 50 ecommerce platforms, including Shopify, Amazon, eBay, Walmart, Etsy, and Wix.


>>Eliminate manual data entry<<

Webgility records online income, transactions, sales tax, and fees in accounting platform automatically.


>>Keeps books current<<

Transactions and payouts record in real time, so books don't fall behind.


>>Close books quickly<<

Accounts neatly match bank deposits, so users' accountants can close the books quickly each month.


>>Organize tax revenue automatically<<

Webgility collects and records sales tax from all sales and organizes it by jurisdiction in an accounting platform for easy filing.


>>Never oversell inventory<<

Manages pricing and inventory across sales channels and accounting software automatically.


>>Improve operational efficiency<<

Automate purchasing, fulfillment, returns, refunds, and other workflows to improve operational efficiency.


>>Manages ecommerce business from one place<<

Improve organization and never toggle between sales, payment, and shipping platforms again.


>>Stay compliant<<

All accounting entries are compliant and tagged, so as to easily audit and roll back changes.


>>Collaborate<<

Share the account with a bookkeeper, accountant, or outsourced accounting firm.


>>Track expenses accurately<<

Get a closer look at marketplace, payment, and shipping fees, and identify more ways to save.


>>Customize to meet a business's needs<<

Personalize Webgility settings by sales channel with field-level mapping control.


Webgility Features

  • Supported: Ecommerce accounting automation
  • Supported: Multichannel inventory sync
  • Supported: Shipping management including 3PL and dropshipping
  • Supported: Product list transfer
  • Supported: Purchase order automation

Webgility Screenshots

Screenshot of Webgility manages ecommerce accounting with tools to ensure sales tax compliance, and eliminate busywork.Screenshot of Webgility manages orders individually or in batches, and users can view profitability details to gain an accurate picture of profit and loss.Screenshot of Wegility’s connections manager makes it easier to add stores, shipping platforms, and marketplaces to an account — no IT experience necessary.Screenshot of Sync data in any direction to ensure the accuracy of orders, fees, deposits, and inventory with syncing from an online store into QuickBooks Online or QuickBooks Desktop.

Webgility Video

The Webgility Overview for Ecommerce Accounting Automation

Webgility Integrations

Webgility Competitors

Webgility Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows
Mobile ApplicationNo
Supported CountriesUSA
Supported LanguagesEN

Frequently Asked Questions

Webgility is a multichannel eCommerce software which provides automated accounting and inventory management. It is optimized for QuickBooks Desktop and NetSuite users who sell on multiple channels.

Webgility starts at $109.

SellerCloud, Synder, and A2X are common alternatives for Webgility.

The most common users of Webgility are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(26)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Webgility has proven to be an invaluable tool for businesses, providing a range of use cases that have positively impacted their operations. Users have praised Webgility for its tracking facilities and active control, enabling them to effectively manage changes and returns on investments. The software's syncing capability has been particularly applauded for its power and concurrency, allowing users to effortlessly manage stock and shipping. As a result, customers have reported increased order volumes and reduced returns, leading to improved revenues. This has simplified processes within organizations, enabling users to focus on more profitable services and enhancing the overall business climate. Moreover, the intuitive and easy-to-use nature of Webgility has made it an integral part of businesses, with its ability to connect all the pieces effortlessly, simplifying accounting processes and saving time. Users have successfully imported sales information from multiple sources such as Amazon and Shopify, quickly imported transactions across different companies with their own rules, and streamlined the invoicing process by pulling data from multiple sources and allowing for customized import options. Additionally, Webgility's automatic syncing feature secures sales channels, simplifies cash flow and profitability management, automates data retrieval and loading into QuickBooks Online, benefiting both finances and inventory management. Despite some issues with cancellation and billing, users have generally had positive experiences with Webgility's reporting options. The software's customer service has also been commended for being knowledgeable and responsive to users' needs. Overall, Webgility solves key problems faced by businesses by optimizing various aspects of their operations including order management, inventory tracking, syncing with different platforms, accounting processes, reporting options, and customer service support.

Improved efficiency and control: Several users have stated that Webgility greatly improves the efficiency and control of their business processes. They appreciate how the software reduces flaws and allows them to focus on profitable aspects of their business.

Real-time accounting features: Many reviewers have mentioned that they value the real-time accounting features provided by Webgility. They find it convenient to access their accounting information through Webgility Cloud Services, allowing them to work ahead and have their accounting available everywhere.

Tailored reporting capabilities: Numerous users have praised the tailored, customizable, and personalized reporting capabilities of Webgility. They find this aspect of the software to be a great advantage, as it allows them to generate reports that meet their specific needs and preferences.

Limited marketplace and POS system integration: Several users have expressed the desire for Webgility to expand its range of marketplaces and export countries, as well as integrate with more POS systems. This would allow them to reach a wider customer base and streamline their operations across different platforms.

Confusing user interface: Some users have found the user interface of Webgility to be confusing and not very intuitive, particularly during the initial setup. They have mentioned that certain menu options are split apart with unusual group names, which adds to the confusion. Improving the clarity and organization of the interface could greatly enhance the user experience.

Slow posting and download times: A number of users have reported experiencing slow posting and download times while using Webgility. This can be frustrating and time-consuming for businesses trying to manage their e-commerce operations efficiently. Enhancing the speed and performance of these processes would greatly benefit users' productivity.

Based on user reviews, the most common recommendations for Webgility are as follows:

  1. Prioritize training and explanations before deployment. Users suggest that better training and explanations would be beneficial before using Webgility. This would help users fully understand the functionality and capabilities of the software.

  2. Understand your needs and integrations. It is recommended to have a clear understanding of your business requirements and the integrations you need before using Webgility. This will ensure that the software meets your specific needs and helps streamline product and order management effectively.

  3. Take advantage of Webgility's support and versatility. Many users highlight the top-notch support provided by Webgility, praising its professionalism and helpfulness. They also appreciate the software's versatility, making it a suitable solution for small to large businesses seeking efficient order aggregation into Quickbooks.

It is worth noting that while a majority of users recommend Webgility as a fantastic solution, there are some who advise against using it or suggest looking elsewhere. However, overall, Webgility receives positive feedback for its ability to save time, excellent customer service, and meeting the needs of businesses importing online orders into Quickbooks desktop.

Reviews

(1-16 of 16)
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Steffen Jäschke | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Our business automates e-Sales in a wide range of products and services with the app suite. Webgility offers us with a previously unreached sureness that product and service data are valid and up to date. The app suite features tracking facilities and provides active control to the responsible in charge of change and returns of investments. We agree strongly with the programmers of Webgility that the software suite is intuitive and give a lot of quick and sure comfort that is in need in a changing consumer world. The syncing is powerful and concurrent all the time. It is easy to offer what is in stock and how to get the best shipping available. As promised by Webgility our order volumes increased quite a bit and our returns did vanish almost. These effects did promote our revenues. Our employees now focus on the more profitable services, and the overall climate in our businesses did enhance. Webgility did change a lot and in a very short time in our processes. We think we are a success story for Webgility. We make use of agility in the very best sense of the term in business. We use all of Online, Desktop, and Intelligence.
  • Processing of services and orders is more efficient, controlled and flawless.
  • Webgility reduces flaws of all kinds in processing and allows us to focus on the profitable facets.
  • Accounting is much more in real time and can look and work ahead.
  • Our accounting is everywhere available through Webgility Cloud Services.
  • With intelligence we habe more signs and our own taxonomy atop of these.
  • There could be more marketplaces and export countries.
  • There could be more POS integrations again with the perspectives of countries.
  • integration of more marketing success factors on the marketplaces and POS.
  • Perhaps interfaces to over evaluation suites for business success.
Webgility allows for an accounting based on the real world of our business. We are in control and charge of all of the processes that give dynamic to our businesses. We do not feel near to our business we are near and we can do this with nothing else than the intelligence behind Webgility. Everything is better since we started and we have ourselves still space to put under our reign with the vast amount of methodologies that are implemented at best in Webgility Desktop, Online, and Intelligence. There is positive improvement in the benefits every employee generates with the suites. Cases in which some starts to get in unintended directions can be detected early and corrected with no worse impact. Webgility did not too much enhance our reach to new markets or customers. Our new qualities are getting around but we expect more from the business generating features sets of Webgility. We are still curious about enhancing ourselves and our employees but we already integrated the suites to a significant degree in our processes. We are very satisfied with the POS and markets but there is for us still a lot left out where we are strong and reach our clients and customers.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Webgility has helped streamline our invoicing process by pulling data from multiple data points and allowing us to import invoices differently based on customer preferences. We pumped thousands of orders through a month and while that takes a bit of time, it saves time in the long run. We use both the desktop application and the web version, the web version is preferred due to the speed and options for export. Their support team has been great in getting any issues resolved.
  • We can import invoices as invoices, sales receipts or sales orders
  • Multiple configurations allow us to bill each sales channel differently
  • The speed of the software is slow
  • The system hangs when import large volume of orders
This software is great for collecting data from multiple channels and filtering it correctly into a format that is useable in 1 accounting program. We have been able to cut our invoice processing time by hours each day.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Webgility to import sales information from multiple sources, including Amazon and Shopify. We use it for multiple companies and are able to quickly import transactions across two different companies, with each sales channel having its own rules for triggering purchase orders, sales receipts, and so forth. Our accounting team can all get access to it to import records in case the main poster is away.
  • Handles multiple sales channels easily
  • Customization for posting records according to that channels individual needs
  • Cost effective Shopify to Quickbooks link
  • Ability to create invoices for customers in quickbooks
  • Posting can sometimes be slow
  • Quirky menu options are confusingly split apart with strange group names; Go back to the old organization method
Webgility works great for small companies running Quickbooks or Quickbooks enterprise. It handles most shopping channels with ease and is very easy to get up and going. We've used it with Amazon, Shopify, and Bigcommerce, and it handles them all with ease. If you're posting more than 500+ orders a day, it takes a long time to post, and would recommend something faster (or a separate Quickbooks login so you can work on other things while it posts).
Bart Kogan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
This tool is an eCommerce platform that is one of the very few powerful, flexible, and easy to use platforms. This tool is a very integral part of the company as the data in this platform is automatically synced that secures all sales channels very professionally. This product caters to all the cash flow-related and profitability-related problems quite easily. This product has honestly simplified all of the processes within our organization which enables me as a user to focus on the gazillion other important activities happening within the company.
  • This product has seamlessly helped my company in a form of scrutiny that has minimized human errors to almost zero.
  • It ensures an optimal level of accuracy exists when we are in the middle of downloading any sort of customer data.
  • The tailored, customizable, and personalized reporting of this platform is another great aspect of it.
  • I am satisfied with the usability of this software because it is very easy to use plus it has an intuitive interface that is easy to grasp.
  • Customer support of this product is commendable and worth to be praised because they have always been very helpful and supportive in any time of need.
  • It efficiently works with only a few inventory management software like Skubana.
  • This platform does not import all types of transactions on the platform of eBay. For instance, refunds and disputes.
This platform is a pretty decent platform that has all the required facilities which makes it a good platform for the users. I would recommend this software to businesses because this is not too hefty in their pockets and this can be pretty affordable for many. Also, it works quite efficiently and effectively.
Megan Bond | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Webgility is an E-Commerce platform that I have been using for the longest time for my Quickbooks. Webgility just connects all the pieces like a puzzle effortlessly. The customer service is top-notch and they are always there to provide support to their users at any instance. As soon as we develop a connection with Webgility the problem is solved. With that being said, I would also like to acknowledge that there had been certain instances where I did not immediately get a response but still this happens once in a blue.
  • Webgility ensures a perfect level of accuracy when we are downloading any sort of customer-derived data.
  • Moreover, Webgility seamlessly provides a quick synchronization to our Quickbooks Accounting Software which works very well for us.
  • Webgility has always helped my company in any sort of scrutiny and it has mitigated human errors to a great extent.
  • Apart from that, the tailored and personalized reporting of Webgility is another great aspect of it.
  • Webgility is providing a great service that allows our team to do work towards data entry. The inventory management of Webgility is also pretty worth praising.
  • Keeping in mind all the good things said about Webgility there is also a need to pinpoint some loopholes that exist in Webgility so that Webgility can further work on those deprivations in order to bring the best to its users.
  • I feel that the inventory management system of Webgility is pretty basic compared to the overall level of Webgility.
Webgility is a great software and I highly recommend it. I personally think that Webgility would work even more effectively in situations where businesses have high amounts of sales transactions and stock-keeping units. Moreover, I also recommend Webgility because in my opinion it is quite reasonable and affordable as compared to other options available.
Mallory Robinson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Webgility is an E-Commerce platform that is quite powerful, flexible and has an easy-to-use intuitive interface. It is primarily used for automating accounting for businesses, on an online forum. The data in Webgility is always synced automatically and it secures all your sales channels, which is great. Webgility also keeps track of all your cash flow and profitability, at your fingertips.
  • Webgility is also quite convenient when it comes to filing sale transactions and sales tax.
  • Webgility has been a great source for many years for me, as the software has proved to be the perfect gap between marketplaces and Quickbooks.
  • It is not expensive nor heavy on the budget, which means it is reasonable for everyone to use. Apart from that, another pro I have noticed with my experience is that Webgility seamlessly integrates with Quickbooks. Webgility also has a great feature of presenting orders in a useful way, which posts back while storing channels and posting whenever for Quickbooks Enterprise.
  • As a user, customer service holds immense importance for me and I personally think the customer support of Webgility is topnotch.
  • Webgility provides simplicity and ease of access when the user is using the program.
  • There are certain deprivations associated with Webgility. Some of them are that it does not answer phones or emails. I feel that the concept of Webgility is great, but at the same time, you have to know exactly what to do in order for the system to work properly, effectively, and efficiently.
  • In the beginning, I felt it was complicated software, so it took time to learn. Since then the experience has been smooth and good.
I would recommend Webgility to businesses that are especially interested in enhancing their online presence. Also, those businesses who use any type of multi-channels to sell off their products such as eBay, Amazon, and so on. I think Webgility provides freedom to your team in order to spend time with clients. Altogether I feel good about Webgility and I would recommend it to businesses to use it.
March 30, 2021

Webgility Review

Score 1 out of 10
Vetted Review
Verified User
Used it to automate data retrieval from my e-commerce outlets and load it into QBO. Both finances and inventory
  • Setup was easy
  • Only gathered sales info, not fees.
  • [They advertised a 30 day trial period] but this was deceptive as I was charged before the 30 days were up.
  • They [took my] money and [would] not talk to you.
  • [Didn't] answer phones or emails.
  • No contact information for management.
  • [Felt like a] scam [...]
Score 1 out of 10
Vetted Review
Verified User
Longtime 5 year customer. I spoke to them about downgrading because we are closing our business. I was told no problem just to use trial verson, when I tried to use the trial version it made me schedule a demo. I had to schedule one. During the demo, they told me it wouldn't work because I use QBPOS which I had already told them about when I started speaking to them about downgrading. I had to scramble to find another solution to get me through a couple of weeks before my subscription was due for another quarter (going out of business before that). Once I found a solution, I requested a cancelation and they said they canceled it. 6 days later they charged my account for $450!!! They won't return the funds. We have hardly any funds in our account and are only selling on avg 3 orders per day. I've had to resort to posting a bad review because apparently they do not abide by their word, nor do they care about a 5-year customer relationship.
  • I'm not going to say anything positive about them
  • Don't lie to your customers
I really don't want to give them any credit after ripping me off and lying to me. They don't deserve anything good to be said about them. I am not the typical person that goes around writing bad reviews, but I don't think it is appropriate for me to suggest that anyone used their services. There are more out there that are honest.
Mark Testere | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Webgility is an integral part of our sales operations. By using their software to sync with our online sales channels it eliminates the possibility of error when transposing customer orders and data.
  • Ensures 100% accuracy when downloading customer provided data
  • Quick sync to our Quickbooks accounting software
  • Allows us to work in a hosted environment
  • Initial set up can be a bit confusing, and not very intuitive for new users
Webgility is perfect for companies that have an online retail store as well as those that use any multi-channels to sell their products such as Amazon.
November 19, 2019

Webgility Review

Score 10 out of 10
Vetted Review
Verified User
We use Webgility to help with our eCommerce sites. The platform has provided great service and time-efficient reporting options for our business. We are able to utilize the reporting functionality as well as control our sales.
  • Maintain web sales and costs.
  • Customized reporting.
  • Immediate support.
  • We are happy with service that Webgility has provided.
We are happy with the service and programming of Webgility.
Score 10 out of 10
Vetted Review
Verified User
We use Webgility in conjunction with Quick Books Point of Sale. Webgility communicates with Big Commerce, Amazon, and eBay for us.
  • Shipping
  • Inventory management
  • Channel communication
  • Ability to have real-time web site inventory.
  • Ability to have more time to do other things.
  • Shortened our processing times.
The people are the product. The on-boarding staff was great. The tech people are great and any hiccups are fixed.
April 01, 2019

Fantastic Program

Ori Adler | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
We made the decision to bring Unify/Webgility into our environment a year ago. It may have been one of the best decision we have made recently. The program and support is a lifesaver. Himanshu's & Devendra's team at the call center is fantastic and knowledgeable. We rarely run into issues but when we do they are there for support.
  • Almost no wait time to speak to a technician
  • The technician team is knowledgable and effective
  • They offer a fantastic service allowing my team to concentrate on bringing in revenue not doing data entry.
  • QuickBooks integration is better than anyone else we have a webconnect program with.
  • Stronger shipping program
From small to medium to large businesses this solution frees up your team to spend the time with your clients and not be caught up in the endless world of data entry and accounting.
John Notgrass | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Webgility's Unify software to connect our BigCommerce website and our Amazon store with QuickBooks Online. It helps us sync products and orders between the platforms.
  • It runs regularly and efficiently, so I don't have to monitor it all the time.
  • When there is a hiccup, Webgility provides good support.
  • If Unify cannot sync a particular order, the error message can be cryptic, which makes diagnostics difficult.
If you need to connect an ecommerce store with QuickBooks Online, Webgility is a great option.
Ginnie Pham | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are an e-Commerce business, which operates sales in different marketplaces. The different payment settings at each marketplace created such a big headache to our accounting department, as Quickbooks couldn't integrate directly and import sales from marketplaces. Webgility has been such a great source for us as the software is the perfect bridge between marketplaces and our Quickbooks. Webgility has helped us to save so much time and human errors.
  • Customer Service is helpful and supportive
  • Relatively quick
  • Ensuring to accurately import sales transactions and customer information to Quickbooks
  • Doesn't work with various inventory management software, except Skubana
  • Doesn't import all type of transactions on eBay (like disputes, refund, etc)
Webgility is a great tool for all e-Commerce business, especially businesses that have large sales volume.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use webgility to link together our e-commerce website, where we process all orders, to our accounting software, QuickBooks.
  • Reliable and perfectly accurate data entry.
  • Fully featured, allowing for custom fields and control of data.
  • Relatively quick, and works within cloud environment.
  • Data is sometimes mishandled and payment methods do not work as expected.
  • Scheduler has a hard time getting started unless the exact process for login procedure is followed.
  • It would be great to post certain customer groups to a specific QuickBooks account, so we do not create new accounts in QuickBooks for every new single-time retail customer.
It's great for linking e-commerce with QuickBooks (in our experience).
Ashley Kumbier, CPA | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use eCC Webgility (desktop version) to manage our sales. The accounting department downloads sales from 3 online stores and imports them into QuickBooks. We have over 30,000 SKUs, and Webgility does a great job matching them (or mapping them if an exact match is not found) for easy import into our accounting file. There is no way I could manually process the volume of orders we have without Webgility. Also, I don't often have to call Webgility's support, as the program runs as I expect it to 99% of the time, but when I do call support, they are always quick to answer and quick to fix my problem. I've always left my support call satisfied with the solution provided.
  • Support is excellent. Short wait time and screen sharing has resolved every problem I've had (and I've only had a few issues).
  • Integrates extremely well with Big Commerce and QuickBooks.
  • Handles our high volume of SKU's (30,000+) and sales really well.
  • Download times can be a little slow. I recommend having something else to work on while the program downloads.
  • For some reason, I don't always get an update notification when a new version is available.
This works great if you have a high volume of sales transactions and SKUs that you need to get from your online store into your accounting software. While I find Webgility to be very reasonably priced, If you have a lower volume of sales/SKUs, it may be cheaper to manually enter them yourself.
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