Webgility Reviews

14 Ratings
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Score 3.1 out of 100

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March 29, 2021
Anonymous | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Setup was easy
  • Only gathered sales info, not fees.
  • [They advertised a 30 day trial period] but this was deceptive as I was charged before the 30 days were up.
  • They [took my] money and [would] not talk to you.
  • [Didn't] answer phones or emails.
  • No contact information for management.
  • [Felt like a] scam [...]
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January 16, 2020
Mark Testere | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Ensures 100% accuracy when downloading customer provided data
  • Quick sync to our Quickbooks accounting software
  • Allows us to work in a hosted environment
  • Initial set up can be a bit confusing, and not very intuitive for new users
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November 18, 2019
Olivia Petty | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Maintain web sales and costs.
  • Customized reporting.
  • Immediate support.
  • We are happy with service that Webgility has provided.
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April 20, 2019
John W | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Shipping
  • Inventory management
  • Channel communication
  • Ability to have real-time web site inventory.
  • Ability to have more time to do other things.
  • Shortened our processing times.
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April 01, 2019
Ori Adler | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Review Source

Pros and Cons

  • Almost no wait time to speak to a technician
  • The technician team is knowledgable and effective
  • They offer a fantastic service allowing my team to concentrate on bringing in revenue not doing data entry.
  • QuickBooks integration is better than anyone else we have a webconnect program with.
  • Stronger shipping program
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July 06, 2018
Ginnie Pham | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Customer Service is helpful and supportive
  • Relatively quick
  • Ensuring to accurately import sales transactions and customer information to Quickbooks
  • Doesn't work with various inventory management software, except Skubana
  • Doesn't import all type of transactions on eBay (like disputes, refund, etc)
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September 28, 2018
John Notgrass | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • It runs regularly and efficiently, so I don't have to monitor it all the time.
  • When there is a hiccup, Webgility provides good support.
  • If Unify cannot sync a particular order, the error message can be cryptic, which makes diagnostics difficult.
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February 15, 2018
Ashley Kumbier, CPA | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
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Pros and Cons

  • Support is excellent. Short wait time and screen sharing has resolved every problem I've had (and I've only had a few issues).
  • Integrates extremely well with Big Commerce and QuickBooks.
  • Handles our high volume of SKU's (30,000+) and sales really well.
  • Download times can be a little slow. I recommend having something else to work on while the program downloads.
  • For some reason, I don't always get an update notification when a new version is available.
Read Ashley Kumbier, CPA's full review
February 15, 2018
Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Reliable and perfectly accurate data entry.
  • Fully featured, allowing for custom fields and control of data.
  • Relatively quick, and works within cloud environment.
  • Data is sometimes mishandled and payment methods do not work as expected.
  • Scheduler has a hard time getting started unless the exact process for login procedure is followed.
  • It would be great to post certain customer groups to a specific QuickBooks account, so we do not create new accounts in QuickBooks for every new single-time retail customer.
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Webgility Scorecard Summary

Feature Scorecard Summary

Product management (1)
8.2
Website integration (1)
9.1
Inventory management (5)
3.1
Shipping (4)
4.4

What is Webgility?

Webgility is designed for QuickBooks Desktop and NetSuite users who sell on multiple channels.

The vendor says key capabilities include:

Automate Bookkeeping
Eliminate manual data entry and bookkeeping errors
Automatically import transactions from all your sales channels
Instantly post marketplace fees and expenses into QuickBooks or NetSuite
Maintain tax compliance by posting sales tax collected into QuickBooks or NetSuite
Post individual transactions or a daily summary

Manage Orders
Search, sort, filter, import, and export multichannel orders.
Manage cancellations and process and track returns and refunds.
Automatically create purchase orders for out-of-stock items
Capture payment for orders after fulfillment
Automatically mark orders completed

Ship Faster for Less
Save up to 40% with USPS. Best rates guaranteed
Print shipping labels in bulk for all major carriers
Automatically notify customers of tracking information
Record shipping costs and compare shipping rates across carriers
Import and export orders for dropshipping
Print customizable packing slips, pick slips, and return labels

Accurate Inventory
List products in your sales channels with images
Transfer online products into QuickBooks or NetSuite
Import and export item mappings
Track bundles, kits, group, and assembly items
Integrate with QuickBooks Enterprise or NetSuite Inventory

Gain Valuable Insights
View reports by sales channel, product, geography, and inventory

Webgility Features

Online Shopping Cart Features

Has featureTax calculator
Has featureShipping calculator
Has featureIntegration with Amazon
Has featureIntegration with eBay

Online Payment System Features

Has featurePayPal integration
Has featureReturns & refunds

eCommerce Business Management Features

Has featureInventory management
Has featureAccounting
Has featureShipping

Webgility Screenshots

Webgility Video

Webgility Overview

Webgility Integrations

Webgility Competitors

Webgility Pricing

  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?Optional
On-premise EditionPricing DetailsTerms
Advanced$199/mo (Billed Annually)Pro Plan plus: List New Products | Pricing Manager AND MORE
Premium$249/mo (Billed Annually)Advanced Plan plus: Dropshipping | Purchase Orders AND MORE
SaaS EditionPricing DetailsTerms
Starter$15/mo (Billed Annually)Monthly Orders - Up to 100
Lite$39/mo (Billed Annually)Monthly Orders - Up to 1,000
Pro$79/mo (Billed Annually)Lite Plan plus: Inventory Sync | Analytics

Webgility Support Options

 Free VersionPaid Version
Phone
Live Chat
Email
Forum/Community
FAQ/Knowledgebase
Video Tutorials / Webinar

Webgility Technical Details

Deployment Types:On-premise, SaaS
Operating Systems: Windows
Mobile Application:No
Supported Countries:USA
Supported Languages: EN