Name: WebOTX Process Conductor
Author: NEC

Help Desk

Web and Video Conferencing

Customer Support

AI Chatbot

Help Authoring

No-Code Development

Software Configuration Management

Development

Admissions and Enrollment

Education

Business Intelligence (BI)

Collaboration

Corporate Social Responsibility (CSR)

Enterprise

Accounting

Accounting and Tax Services

Cash Flow Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Scheduling

Freelance Management

HR Management

Payroll

Recruitment Marketing

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

.Net Development

Application Delivery Controllers (ADC)

Build Automation

Cloud Storage

Database Management

Digital Experience Monitoring (DEM)

Disaster Recovery

Disk Cloning

Fraud Detection

IT Service Providers

Integration Platform as a Service (iPaaS)

Low-Code Development

Network Performance Monitoring

Object Storage

Server Virtualization

User Activity Monitoring

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Call Tracking

Click Fraud

Contact Center

Content Management

Cross-Channel Campaign Management

Customer Data

Email Marketing

Event Management

Marketing Automation

Social Media Management

Survey & Forms Building

Web Analytics

Website Builder

Marketing

Project Management

Professional Services

Construction CRM

Customer Relationship Management (CRM)

Sales

API Security

Security Orchestration, Automation and Response (SOAR)

Security

Catering

Computer-Aided Manufacturing (CAM)

Fleet Maintenance

Hotel Management

Insurance Underwriting and Rating

Interior Design

Last Mile Delivery

Lease Management

Legal Case Management

Moving Software

Plagiarism Checker

Public Transportation

Retail Management

Vertical-Specific

large

medium

OpenText acquired BPM solution Metastorm in 2011, and has rebranded the product as OpenText MBPM. It is an alternative BPM solution to OpenText's primary BPM offering called OpenText Cordys Business Process Management.

OpenText MBPM

Business Process Management (BPM)

Reporting & Analytics

Process Engine

Content Management Capabilties

Dashboards

Standard reports

Custom reports

Process designer

Process simulation

Business rules engine

Social collaboration tools

Content management

SOA support

Process player

Support for modeling languages

Form builder

Model execution

OpenText

IBM Cloud Pak for Business Automation

Likelihood to Recommend

Likelihood to Renew

Customization

Business Process Automation

API for custom integration

Plug-ins

Business Process Modeling

Decision Modeling

Code-Based Automation

No-Code Automation

Okta Workflows (Azuqua)

Okta

Camunda

Support Rating

Oracle Process Cloud

Oracle Implementation Satisfaction

Oracle

Bilflo

Mitratech TAP Workflow Automation

Ease of integration

Mitratech

Accenture myWizard

Accenture

Agiloft Custom Workflow/BPM

Usability

Agiloft

Census

Sutro Labs Inc.

WebOTX Process Conductor is a process automation offering, from global, Japanese-headquartered NEC.

small

ConnectWise PSA (formerly Manage) is a business management platform for companies that sell, service, and support technology. The platform is cloud-based and integrates automation, help desk and customer service, sales, marketing, project management, and business analytics. It is the hub of the ConnectWise suite.

Subscription

ConnectWise PSA

Incident and problem management

Self Help Community

Multi-Channel Help

Organize and prioritize service tickets

Expert directory

Subscription-based notifications

ITSM collaboration and documentation

Ticket creation and submission

Ticket response

External knowledge base

Internal knowledge base

Customer portal

Social integration

Email support

Help Desk CRM integration

Automated responses

Attachments/Screencasts

SLA management

Forums

Q and A

Surveys/polls

Live help chat

Phone support

Call scripting

ConnectWise

The Zapier Automation Platform designed to integrate data between web apps. It is scaled for small to mid-sized businesses, with a functional but limited free version of the program.

Starter

Professional

Team

Company

Zapier

Cloud Data Integration

Pre-built connectors

Connector modification

Support for real-time and batch integration

Data quality services

Data security features

Monitoring console

WebOTX Process Conductor

Process Automation Software streamline business applications by integrating loosely coupled, long-running, heterogeneous business processes and systems into a seamless and largely automated transaction within or between businesses with minimal use of coding, through a unified management console overseeing the entire workflow.

Web-based tool for creating and customizing web process models

Evaluating model performance with real data, and optimizing

Business rules engine allows non developers to change business logic in a model

Support for reusable services to be built into process design

Step-by-step analysis of model to validate business rules

Ability to execute model and build code without programming skills

Features related to business process automation.

The product supports business process diagramming and modeling with tools and standards such as BPMN.

The product supports decision modeling and automation using standards like DMN.

The product supports code-based process automation in a variety of programming languages.

The product allows complex process automation without requiring coding knowledge.

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

Users can create, customize and share dashboards, which provide an overview of the most important metrics.

The software offers pre-built reports with metrics standard to the category.

This addresses a company’s ability to configure the software to fit its specific use case and workflow.

An API (application programming interface) provides a standard programming interface for connecting third-party systems to the software for data creation, access, updating and/or deletion.

A number of third-party plug-ins are available to expand the core functionality of the software.

Reviews

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

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Mobile Application	No

WebOTX Process Conductor

Overview

What is WebOTX Process Conductor?

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Pricing

WebOTX Process Conductor

What is WebOTX Process Conductor?

Entry-level set up fee?

Offerings

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Alternatives Pricing

ConnectWise PSA

What is ConnectWise PSA?

Zapier

What is Zapier?

Product Details

What is WebOTX Process Conductor?

WebOTX Process Conductor Technical Details

Comparisons

Compare with

OpenText MBPM

IBM Cloud Pak for Business Automation

Okta Workflows (Azuqua)

Camunda

Oracle Process Cloud

Bilflo

Mitratech TAP Workflow Automation

Accenture myWizard

Agiloft Custom Workflow/BPM

Census

Reviews