TrustRadius
WebPTWebPT - First and only HR for this multidisciplinary practice!2019-01-11T01:57:28.452ZWe use WebPT as our Electronic Health Record (EHR) system for our 4-therapist and multidisciplinary rehabilitation therapy clinic. We specialize in the evaluation and treatment of individuals living with Parkinson's Disease. With our demographic being adults/geriatrics, we are highly mindful about complying with Medicare rules and regulations for documentation. WebPT provides CMS-compliant documentation and manages any reporting required.,Medicare-compliant documentation and reporting.
Customizable templates.
Customer service.,Within the customizable templates, I wish I could remove some elements unnecessary for my own discipline (Speech-Language Pathology).
When a patient changes insurance, the episode of care must be split into two cases: old insurance and new insurance. Creating a new case is a bit of a headache, as it involves re-entering much of the information, although there is a setting for copying a small amount of the prior personal data.
I'd like the cost to be lower!,9,Positive: user-friendly, reducing time investment with increasing familiarity.
Negative: sensitive to upload speed, which has occasionally resulted in "lost notes".
Positive: Medicare-compliant, reducing claim denials.,,Kareo Medical Billing, G Suite,Multi-specialty,2-5 practitioners,9Michelle Underhill, MA, CCC-SLPWebPT the best EMR on the market2019-01-08T05:36:49.129ZOur outpatient therapy departments for the health system use WebPT for documentation. We have an interface with our EMR for obtaining demographics, storing medical records and billing. WebPT addresses all of the major documentation issues/ guidelines/ requirements being dealt with by therapists.,They have the best EMR for documentation I have seen. It covers G-codes, Progress note frequency, KX modifier, and many others.
Service is second to none. They are prompt/ polite and efficient.
They stay current with changes in documentation requirements and practice patterns.,Doesn't always work as well on Mac as it does for PCs.,10,The therapists are more efficient with documentation and the guidance/ assistance with meeting documentation requirements is invaluable.
Therapists who have used it are very satisfied.,,Physical therapy / rehab,51-100 practitionersDan GarciaWebPT is a must!2018-02-06T22:34:34.849ZWe use WebPT daily in our physical therapy practice as our primary EMR system. All of our practicing physical therapists use it along with our office staff.,Very organized and looks professional
Very user-friendly to customize to your clinic needs
Customer service is A+, can always talk to a person when you call there help line,Cost, it is one of the more expensive EMR systems out there. But I also think it is the best!
I wish you could change more options in the initial evaluation forms.,10,With the increased requirements of insurance and Medicare documentation, an EMR was a must. Without WebPT it would be very difficult for our practice to function right now.,A2C Medical,Kareo Medical Billing,Physical therapy / rehab,2-5 practitioners,6,,Daily scheduling
Daily electronic medical records
Up to date Medicare/Medicaid documentation and reporting,We are able to run metrics regarding productivity, cancel/no-show %'s, new patients/new referrals per month.,We are starting to use their billing program instead of our old off site billing software.
We are also going to start using their analytics program for more metrics.,Yes,Price
Product Features
Product Usability
Product Reputation
Third-party Reviews,We wouldn't change anything! About 2 years ago we looked into making a switch due to the increase in price of WebPT, but after doing some EMR demos from other companies we decided to stay with WebPT based on the features, layout, and user friendly schedule/program. We are still glad with our decision and worked with a company rep on lowering our cost.Brad McMahonDocumentation with good oversight2018-12-19T18:59:09.345ZWe use it for scheduling, documentation, compliance, and business operations.
It addresses the need for oversight, data analytics, and documentation.
Everyone in the organization is using it.,Scheduling.
Documentation ease.
Compliance.,Optimization.
Can be buggy at times.
Improvement usually centers around new options vs improving the bawled application.,8,Real time scheduling.
Data analytics has drastically improved.
Able to grow without making major changes.,Clinicient,Kareo Medical Billing,Physical therapy / rehab,26-50 practitionersVerified UserWebPT Rocks!2018-02-07T17:46:42.107ZOur outpatient physical therapy clinic uses WebPT to keep things running smoothly. The clinical team uses it to write notes and communicate with referring providers. The front office staff uses it to schedule and track appointments, prescriptions and more. There is an integrated function that sends all billing info to our billing software so we can easily send out claims.
Webpt is a comprehensive system that keeps us compliant with various government and insurance requirements. They also provide fantastic training to keep us on the leading edge of information.,We can rest easy knowing that the latest ICD-10 codes are going to be in the system, along with any modifiers that are needed. WebPT won't finalize a note unless it is correctly organized.
The scheduling module makes it easier to add a patient's schedule and track it. There are email reminders included with the system so that our patients don't forget their appointments.
The new analytics component is a great tool! We can keep an eye on key metrics to catch issues before they get too big.
There are many reports you can run to keep things running well!,I do wish that in addition to marking an original document as "AMENDED" when a change is required, they would inset or in some other way highlight any amended text in the final copy.
Though it is rare, the system does occasionally go offline. Those times are usually very brief and have not happened much in the 7 years we have been with them.
When we started with WebPT, we could call and get instant customer service. Now we have to email or leave a message and wait for a reply. Usually they reply within a few hours though.,10,Knowing that WebPT will not allow a note to be finalized without things being correctly formatted helps us know that we won't lose revenue from faulty claims.
The Missed Notes log also keeps our revenue stream strong as we know we are getting all notes taken care of.,compulink,Kareo Medical Billing, Microsoft Office 365,Physical therapy / rehab,6-10 practitioners,12,,Complete and correct medical documentation is vital to any practice and we have that with WebPT.
We have to keep track of our schedule and that is easy for us now.
To keep the business running we have to be able to bill. WebPT seemlessly integrates with other billing software to transfer needed codes, diagnosis info, and supporting details.,WebPT has fantastic training for other issues affecting the PT industry.,We know that any future issues or requirements to PT billing will be covered by WebPT.Heather Hackworth
Unspecified
WebPT
10 Ratings
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