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WebPT

WebPT

Starting at $99 per month per user
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Overview

What is WebPT?

Established in 2008, WebPT is an outpatient rehab therapy software platform helping more than 150,000 rehab therapy professionals from all practice sizes and specialties run their practices to improve care delivery and optimize business performance. And because WebPT is a…

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Recent Reviews

PT With A Difference

10 out of 10
March 06, 2024
Incentivized
We've used WebPT as our EMR with good success. It's a great company with great product and very pro PT. Improvements to EBV would be …
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WebPT warning

1 out of 10
March 01, 2024
We use this company's EMR. I would definitely not recommend this product. In my experience, the Zoom feature is inconsistently not working …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Enterprise

Custom Pricing

Cloud

Entry-level set up fee?

  • Setup fee required
    Required
For the latest information on pricing, visithttps://www.webpt.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $99 per month per user
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Product Details

What is WebPT?

Established in 2008, WebPT is an outpatient rehab therapy software platform helping more than 150,000 rehab therapy professionals from all practice sizes and specialties run their practices to improve care delivery and optimize business performance. And because WebPT is a cloud-based application, PTs, OTs, and SLPs can access the platform (and its data) from anywhere, at any time, promoting collaboration across patient care teams and with third-party payers.

In addition to its flagship EMR, WebPT offers a host of practice management solutions, including:

  • integrated billing software,

  • revenue cycle management services,

  • electronic benefit verification,

  • digital patient intake,

  • patient engagement tools,

  • marketing tools and automation,

  • remote therapeutic monitoring,

  • virtual (telehealth) visits,

  • outcomes tracking,

  • operational reporting and analytics,

  • MIPS reporting,

  • continuing education support, and

  • a marketplace to purchase clinic equipment at discounted prices.

WebPT offers free onboarding and unlimited US-based product and account support. WebPT’s ISO 27001 certification ensures that customers' data is kept safe. WebPT offers system integration with more than 60 vendors as a commitment to healthcare interoperability.


WebPT Features

  • Supported: Electronic Medical Records
  • Supported: Billing
  • Supported: Revenue Cycle Management
  • Supported: Data and Reporting
  • Supported: Digital Patient Intake
  • Supported: Patient Scheduling
  • Supported: Electronic Benefits Verification
  • Supported: Home Exercise Program
  • Supported: Remote Therapeutic Monitoring
  • Supported: Virtual Visits
  • Supported: Outcomes Tracking
  • Supported: MIPS Reporting
  • Supported: Patient Marketing
  • Supported: Patient Engagement
  • Supported: Continuing Education
  • Supported: Marketplace (Equipment, Supplies, Credentialing)

WebPT Screenshots

Screenshot of WebPT Outcomes Tracking & MIPSScreenshot of WebPT AnalyticsScreenshot of WebPT ReachScreenshot of WebPT EMRScreenshot of WebPT EMR2Screenshot of WebPT EMRScreenshot of WebPT EMR2

WebPT Video

Outpatient rehab therapy software that's comprehensive. From the front desk, to charting, to HEP, to billing, to reporting and outcomes.

WebPT Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Mobile Web
Supported CountriesUnited States
Supported LanguagesEnglish

WebPT Downloadables

Frequently Asked Questions

WebPT starts at $99.

TherapyRehab Plus by Raintree Systems, TheraOffice, and Systems 4PT are common alternatives for WebPT.

Reviewers rate Implementation Rating highest, with a score of 8.6.

The most common users of WebPT are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(166)

Attribute Ratings

Reviews

(1-25 of 115)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
All of our clinics use WebPT's EMR, billing, and patient outreach solutions. WebPT works for us for our entire patient process, from intake to discharge. WebPT allows us to receive intake forms electronically, which are added directly to a patient's chart, schedule and send reminders out via email/SMS text, document patient treatment and upload other documents, bill claims and patient statements, receive payments and reach out for automatic follow-ups or satisfaction surveys.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use WebPT for our EMR and are pleased with the notifications, reports and the totally user-friendly approach the system has. It doesn't take long to create a chart and communicates with the other software that we use for our billing. I like the fact that it has several options for the calendar/scheduler legend, making it easier to spot new patient appointment and any other appointments that need special color coding. I like the ease of uploading documents as well. All-in-all, I would recommend this system to anyone looking to streamline the ease of patient records.
Taylor Galmarini | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
In my outpatient PT/Pilates clinic, we use it for our daily notes and all POC documentation related to PT services specifically that we offer. The business problems addressed include need for medicare compliance via progress notes within timeframes, need for doctor signature and communications, and WebPT all documents this well. We also have multiple clients who are seen by 1-3 PTs due to the part time nature of our work, and therefore WebPT also helps us with intra-team communication and updates on clients.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
As a former patient representative in the physical therapy department, I enjoyed the ease of use when entering patients and creating patient encounters. Working with the therapists, I was able to navigate areas of the system that impacted the bottom line. I also liked the ability to fax from within the system itself.
March 06, 2024

PT With A Difference

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We've used WebPT as our EMR with good success. It's a great company with great product and very pro PT. Improvements to EBV would be helpful for us, we tried it for a few months however the benefits sheet was very lengthy, not only related to PT, and not correct for some patients.
March 01, 2024

WebPT warning

Score 1 out of 10
Vetted Review
Verified User
We use this company's EMR. I would definitely not recommend this product. In my experience, the Zoom feature is inconsistently not working (and not included in the base price), and I feel they do not follow requests made for integrating billing clearinghouse. They turn off billing access to one company and I believe then piecemeal you other tasks that prevent you from billing. If you don't intend to use Therabill as your clearinghouse in perpetuity, I would absolutely avoid this product.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use WebPT to generate home exercise programs for our patients. This solves the issue of patient compliance compared to verbalizing instructions or giving them a printout. WebPT allows us to send patients videos with written and verbal instructions to ensure proper performance of the exercises. WebPT also will enable us to adjust the programming with a few clicks easily.
Brad Czaszynski | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I am a physical therapist and have been using WebPT to document notes, schedule patients, and create Home Exercise Programs. We utilize the reminder portion to remind patients which has really been a game changer for patients showing up at the right time and on the right days.
December 11, 2023

Not happy.

Christian Olivares | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
Incentivized
Their customer service needs a lot of improvement. They overcharged me and they refused to repay me. They advised me to put my massage therapists as providers in the system and then they charged me as licensed providers. My assigned specialist stopped communicating with me when I started complaining. Very disappointing. And on top of that, their uploading time is very slow.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
WebPT is currently our documentation system for my cash-based Physical Therapy company. The documenting section is very easy to learn. They make it easy to customize evaluation templates and add or subtract things for each individual patient. I stopped using the home exercise program because I was having difficulty finding the exercises I wanted. The customer service is very helpful and easy to get ahold of, and in my experience, they have been able to resolve any issues quickly.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use WebPT as an EMR for physical therapy clinic. Checking in checking out patience, taking patient payments, documentation by the therapist, and billing claims. Biggest problem we encounter is switching between clinics for scheduling some boots us out regularly.
June 13, 2023

All in One platform

Joshua Freitag | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We use WebPT as our physical therapy EMR as well as for our patient scheduling tool and for our revenue management cycle. We also use WebPT to process credit card transactions, send invoices for non-insurance based services, and maintain our staff admin and support tasks via the scheduler. WebPT also provides analytics that we use for monthly reports and performance reviews.
June 05, 2023

WebPT Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We are a busy physical therapy/chiropractic office and we utilize WebPT for all our scheduling needs, medical record documentation and storage. Prior to WebPT we were still using paper charts and scheduling on a calendar. The EMR system has really made scheduling a breeze and it is much easier to access patients' charts versus digging through a ton of old papers.
June 05, 2023

WebPT review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
WebPT is easy to use and has fantastic customer support. I use it for EMR for my PT practice. I also use Therabill, which is wonderful. My billing information automatically overflows from WebPT into Therabill. Both programs have checks to make sure my bills are clean and I get maximum reimbursement.
June 03, 2023

Love using WebPT.

Score 9 out of 10
Vetted Review
Verified User
Incentivized
WebPT is used daily by clinical staff for documentation and reporting. We use the scheduling platform at the front desk to organize therapists' schedules, and we are integrated with their RCM software for our billing to insurance companies. WebPT allows the clinic director to focus their energy on growing the business and not dealing with the day to day of billing. In addition, it allows our front office staff to effectively and efficiently schedule patients without confusion or time-consuming processes.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use WebPT to schedule and keep patient information and bills. The good is that it streamlines your scheduling and billing. I use it every day. Cons: Statements sent to patients aren't the same we at the clinic can print out. We should be able to see what is sent to the patient. Billing to the Clinic should be on one statement instead of 2.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use PT for both documentation, home, exercise program, billing, and scheduling for our physical therapy clients. It also allows us to communicate with clients through-the home exercise program and also text or email reminders. We also use the digital intake which helps save time in the office.
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