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WebPT

WebPT

Starting at $99 per month per user
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Overview

What is WebPT?

Established in 2008, WebPT is an outpatient rehab therapy software platform helping more than 150,000 rehab therapy professionals from all practice sizes and specialties run their practices to improve care delivery and optimize business performance. And because WebPT is a…

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Recent Reviews

PT With A Difference

10 out of 10
March 06, 2024
Incentivized
We've used WebPT as our EMR with good success. It's a great company with great product and very pro PT. Improvements to EBV would be …
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WebPT warning

1 out of 10
March 01, 2024
We use this company's EMR. I would definitely not recommend this product. In my experience, the Zoom feature is inconsistently not working …
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Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Verified User
Employee in Finance and Accounting
Hospital & Health Care Company, 11-50 employees
Verified User
Team Lead in Professional Services
Health, Wellness and Fitness Company, 11-50 employees
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Pricing

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Enterprise

Custom Pricing

Cloud

Entry-level set up fee?

  • Setup fee required
    Required
For the latest information on pricing, visithttps://www.webpt.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $99 per month per user
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Product Details

What is WebPT?

Established in 2008, WebPT is an outpatient rehab therapy software platform helping more than 150,000 rehab therapy professionals from all practice sizes and specialties run their practices to improve care delivery and optimize business performance. And because WebPT is a cloud-based application, PTs, OTs, and SLPs can access the platform (and its data) from anywhere, at any time, promoting collaboration across patient care teams and with third-party payers.

In addition to its flagship EMR, WebPT offers a host of practice management solutions, including:

  • integrated billing software,

  • revenue cycle management services,

  • electronic benefit verification,

  • digital patient intake,

  • patient engagement tools,

  • marketing tools and automation,

  • remote therapeutic monitoring,

  • virtual (telehealth) visits,

  • outcomes tracking,

  • operational reporting and analytics,

  • MIPS reporting,

  • continuing education support, and

  • a marketplace to purchase clinic equipment at discounted prices.

WebPT offers free onboarding and unlimited US-based product and account support. WebPT’s ISO 27001 certification ensures that customers' data is kept safe. WebPT offers system integration with more than 60 vendors as a commitment to healthcare interoperability.


WebPT Features

  • Supported: Electronic Medical Records
  • Supported: Billing
  • Supported: Revenue Cycle Management
  • Supported: Data and Reporting
  • Supported: Digital Patient Intake
  • Supported: Patient Scheduling
  • Supported: Electronic Benefits Verification
  • Supported: Home Exercise Program
  • Supported: Remote Therapeutic Monitoring
  • Supported: Virtual Visits
  • Supported: Outcomes Tracking
  • Supported: MIPS Reporting
  • Supported: Patient Marketing
  • Supported: Patient Engagement
  • Supported: Continuing Education
  • Supported: Marketplace (Equipment, Supplies, Credentialing)

WebPT Screenshots

Screenshot of WebPT Outcomes Tracking & MIPSScreenshot of WebPT AnalyticsScreenshot of WebPT ReachScreenshot of WebPT EMRScreenshot of WebPT EMR2Screenshot of WebPT EMRScreenshot of WebPT EMR2

WebPT Video

Outpatient rehab therapy software that's comprehensive. From the front desk, to charting, to HEP, to billing, to reporting and outcomes.

WebPT Integrations

WebPT Competitors

WebPT Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Mobile Web
Supported CountriesUnited States
Supported LanguagesEnglish

WebPT Downloadables

Frequently Asked Questions

WebPT starts at $99.

TherapyRehab Plus by Raintree Systems, TheraOffice, and Systems 4PT are common alternatives for WebPT.

Reviewers rate Implementation Rating highest, with a score of 8.6.

The most common users of WebPT are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(167)

Attribute Ratings

Reviews

(1-15 of 15)
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April 01, 2024

Comprehensive platform ideal for small and mid-size PT/OT/ST clinics

Verified User
Employee in Finance and Accounting
Hospital & Health Care Company, 11-50 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
9
I'd rate WebPT's support a 9. A major reason for this high rating is their friendly and knowledgeable chat support, available throughout business hours. Whenever we've had a question, connecting with a representative through chat has been quick and easy. The support staff consistently provides clear and helpful solutions, minimizing downtime and ensuring our clinic operations run smoothly.
March 06, 2024

PT With A Difference

Verified User
Professional in Customer Service
Hospital & Health Care Company, 11-50 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
9
Web PT is a great software program, we have used it for many years now and it is the best software for physical therapy. Very user friendly, easy to use, very compliant, and cost effective. We will con't to use WebPT for many years to come. Customer service and many features.
April 14, 2023

Practical and Easy to use

Verified User
Account Manager in Other
Medical Practice Company, 1-10 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
8
Support overall has been great but not perfect. There are times when I have to wait for a resolution longer than I would have liked. However, support usually resolves my matter as quickly as possible.
April 13, 2023

EMR that produces excellence

DM
Denise McNeill
Contracts and Financial Compliance Manager
Bold City and Therapy and Wellness LLC (Medical Practice, 1-10 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
8
It is nice to have someone to turn to when the situation/ problem is addressed with professionalism. Support offers detailed instructions for issues. The response could be a little faster as of late. Sometimes it takes a few days to get a response. I am not sure if they evaluate which question is more important and answer accordingly?
April 12, 2023

WebPT as a past user experience

RF
Raegan Freeman
Assistant Administrator
Key Rehab Associates, Inc (Health, Wellness and Fitness, 11-50 employees)
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
8
Support was pretty much always helpful. My only complaint was not being able to always get someone on the phone immediately during working hours and having to wait to hear back. But once we heard back, problems were solved quickly and sufficiently. Staff was always friendly and knowledgeable.
April 12, 2023

Practical and Easy to use

ML
Melissa Loya Razzouq
Practice Manager
Midwest Physical Therapy Services (Medical Practice, 1-10 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
10
I have been utilizing WebPT support chat option for a little over a year now since the feature was added on. I really enjoy the live chat help because the support rep will go step by step instruction to help me trouble shoot my concerns for any EMR and user account features. When more assistance is needed, they will escalate it immediately and I will receive a case number and email with technical support team to resolve my issue. Overall, my concerns get settled within minutes in the Support chat option. Technical support, when my concerns get escalated, are able to bring resolution within 24 hours.
April 12, 2023

WebPT Rocks!

Heather Hackworth | TrustRadius Reviewer
Heather Hackworth
Patient Account Manager
Berryville Physical Therapy and Wellness (Health, Wellness and Fitness, 11-50 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
7
They used to be a 9 or a 10, it takes a lot longer and we are not always satisfied with the answers now. But over all it is a solid product. 99% Of the support team are friendly and helpful.
April 12, 2023

It Does What it Needs to!

Verified User
Administrator in Professional Services
Hospital & Health Care Company, 1-10 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
7
Support has been helpful to what we need in the past. It is not too difficult to reach someone on the support team and they typically are able to help solve problems that may arise through use.
February 11, 2023

WebPT is the best I've used but it could be much, much better.

Verified User
Professional in Professional Services
Medical Practice Company, 1-10 employees
Score 4 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
3
When I first started using WebPT the support was quick and it was easy to get someone on the phone and they were happy to help resolve my issues quickly. As time has gone on, it has taken much longer to process requests for help. It is rare that I even get same day responses to my questions. Sometimes this holds up patient care significantly.
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