Skip to main content
TrustRadius
Webroot Advanced Email Encryption powered by Zix

Webroot Advanced Email Encryption powered by Zix
Formerly ZixEncrypt

Overview

What is Webroot Advanced Email Encryption powered by Zix?

Webroot Advanced Email Encryption powered by Zix (replacing the former Zix Email Encryption, formerly ZixEncrypt) provides automatic email encryption and data loss prevention solution. It scans the content of outbound email and automatically encrypts or takes action based on user-defined…

Read more

Learn from top reviewers

Most apt product for threat protection

Rating: 9 out of 10
December 14, 2023
IncentivizedVetted ReviewVerified User
We are using Webroot Advanced Email Encryption powered by Zix to ensure secure email exchanges. Email is an important channel of communication for the exchange of sensitive in...
Continue reading
Verified user
Director
Webroot Advanced Email Encryption powered by Zix2 years of experience

Good email encryption, though nothing stands out above other similar products on the market

Rating: 8 out of 10
November 28, 2023
IncentivizedVetted ReviewVerified User
We implemented a trial of Webroot to send encrypted email while evaluating multiple products for the same solution and after an evaluation, we decided to continue with our cur...
Continue reading
Verified user
Technician
Webroot Advanced Email Encryption powered by Zix1 year of experience

Webroot is simple.

Rating: 7 out of 10
November 14, 2023
IncentivizedVetted ReviewVerified User
It is an overall pretty good product, just like the rest of the products Webroot offers. Use once in a while for sending emails but primarily set it up for clients to use, esp...
Continue reading
Verified user
Employee
Webroot Advanced Email Encryption powered by Zix4 years of experience

Good encryption but high minimum number of licenses

Rating: 7 out of 10
January 7, 2021
IncentivizedVetted ReviewVerified User
We are using Zix across our organization to encrypt our secure business email and to provide seamless secure email between us and the hospital in which we practice, which also...
Continue reading
James Molina
Partner - Information Technology
Owner
Beaumont Pathology
Webroot Advanced Email Encryption powered by Zix2 years of experience

Zix Email Encrytion with Gmail

Rating: 10 out of 10
January 6, 2021
IncentivizedVetted ReviewVerified User
We are using Zix email encryption for the entire organization. It allows us to safely send and receive email through the Zix secured email gateway.
Continue reading
Brandon Truong
Manager - Information Technology
Computer and Information Systems Manager
SSG-HOPICS
Webroot Advanced Email Encryption powered by Zix3 years of experience

Zix is affordable and easy to use

Rating: 9 out of 10
January 5, 2021
IncentivizedVetted ReviewVerified User
Zix keeps our entire agency confident that we remain HIPAA compliant in our email practices. While there are many options out there for email encryption, I prefer Zix due to h...
Continue reading
Hector Topete
Supervisor - Quality Assurance
Quality Assurance Supervisor
EA Family Services
Webroot Advanced Email Encryption powered by Zix2 years of experience

Zix Encrypt (GAME) offers great protection!

Rating: 10 out of 10
December 23, 2020
Vetted ReviewVerified User
Zix email encryption is a tool that our organization uses to send and receive sensitive information securely. We have many departments that utilize Zix, the main department be...
Continue reading
Verified user
Manager
Webroot Advanced Email Encryption powered by Zix3 years of experience

Zix Encryption for our Environment

Rating: 10 out of 10
December 23, 2020
IncentivizedVetted ReviewVerified User
We are using Zix across our entire organization. The heavy users for the product are our Police, Fire, and HR Departments. With having to send sensitive data to other organiza...
Continue reading
Verified user
Administrator
Webroot Advanced Email Encryption powered by Zix2 years of experience

Zix gets the job done and keeps our patient information safe.

Rating: 8 out of 10
December 23, 2020
IncentivizedVetted ReviewVerified User
We utilize Zix to provide encrypted email to help us meet HIPAA and keep patient information secure.
Continue reading
Verified user
C-Level Executive
Webroot Advanced Email Encryption powered by Zix1 year of experience

Zix email encryption and email filtering will help you keep your network secure

Rating: 8 out of 10
December 19, 2020
IncentivizedVetted ReviewVerified User
Email encryption, email filtering.
Continue reading
Verified user
Vice-President
Webroot Advanced Email Encryption powered by Zix18 years of experience

Zix Email Encryption - simple, quick, and easy to use.

Rating: 10 out of 10
December 19, 2020
IncentivizedVetted ReviewVerified User
We use Zix as a way to send encrypted emails to keep PHI and other sensitive data secure when being sent to via email. We currently have it deployed at a company level but onl...
Continue reading
Matt Thibault
Director - Information Technology
Director of I.T.
Canyon View Medical Group
Webroot Advanced Email Encryption powered by Zix1 year of experience

Zix Email Encryption - What would we do without it?

Rating: 9 out of 10
April 8, 2020
IncentivizedVetted ReviewVerified User
Zix is currently being used across the whole organization. It allows us, a health care organization, a means of securing our communications to ensure that users do not send PH...
Continue reading
Verified user
Manager
Webroot Advanced Email Encryption powered by Zix3 years of experience

Sleep easy at night with great email encryption that keeps your company compliant

Rating: 10 out of 10
March 14, 2020
IncentivizedVetted ReviewVerified User
My company uses Zix for email encryption. Almost five years ago, we acquired a federal grant which required the handling of certain Personally Identifiable Information for cli...
Continue reading
Verified user
C-Level Executive
Webroot Advanced Email Encryption powered by Zix5 years of experience

To Encrypt, or Not to Encrypt - With Compliance There is no Question

Rating: 9 out of 10
March 7, 2020
IncentivizedVetted ReviewVerified User
Zix is currently being used by the Business Department to share confidential information with our financial institutions. We are also using it in IT when we need to communicat...
Continue reading
Verified user
Engineer
Webroot Advanced Email Encryption powered by Zix1 year of experience

Zix Displaced Cisco Ironport

Rating: 10 out of 10
March 7, 2020
IncentivizedVetted ReviewVerified User
Zix is deployed globally across all our users and departments. First NBC Bank uses Zix to secure email between our clients and bankers. We have the solution integrated with ou...
Continue reading
Daniel Hereford
Executive - Information Technology
Chief Information Officer, EVP
First NBC Bank
Webroot Advanced Email Encryption powered by Zix1 year of experience
Log in with LinkedIn to see content from your network

Reviewer Pros & Cons

View all pros & cons
Verified User
Director in Professional Services
Information Technology & Services Company, 51-200 employees
Verified User
Technician in Information Technology
Legal Services Company, 1001-5000 employees
Return to navigation

Pricing

View all pricing
Webroot Advanced Email Encryption powered by Zix

Webroot Advanced Email Encryption powered by Zix

N/A
Unavailable

What is Webroot Advanced Email Encryption powered by Zix?

Webroot Advanced Email Encryption powered by Zix (replacing the former Zix Email Encryption, formerly ZixEncrypt) provides automatic email encryption and data loss prevention solution. It scans the content of outbound email and automatically encrypts or takes action based on user-defined policies,…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

29 people also want pricing

Alternatives Pricing

Paubox Email Suite

Paubox Email Suite

$29
per month
What is Paubox Email Suite?

Paubox, headquarted in San Francisco, offers their HIPAA compliant encrypted email service, the Paubox Email Suite, which features Encrypted Email, Inbound Security with ExecProtect, and Email DLP under one subscription.

Mailfence

Mailfence

Free
What is Mailfence?

Mailfence is a secure and private email collaboration suite that offers OpenPGP encryption. The solution includes a suite of features such as Mailfence Email, Documents, Calendar, and Contacts. Each feature has an integrated group functionality called Mailfence Groups that users can use to…

Return to navigation

Product Details

What is Webroot Advanced Email Encryption powered by Zix?

Webroot Advanced Email Encryption powered by Zix (replacing the former Zix Email Encryption, formerly ZixEncrypt) provides automatic email encryption and data loss prevention solution. It scans the content of outbound email and automatically encrypts or takes action based on user-defined policies, for any email environment to secure any mailbox beyond its native capabilities.

Webroot Advanced Email Encryption powered by Zix Features

  • Supported: Protect Communications
  • Supported: Ensure Accuracy
  • Supported: Maintain Compliance

Webroot Advanced Email Encryption powered by Zix Competitors

Webroot Advanced Email Encryption powered by Zix Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Webroot Advanced Email Encryption powered by Zix (replacing the former Zix Email Encryption, formerly ZixEncrypt) provides automatic email encryption and data loss prevention solution. It scans the content of outbound email and automatically encrypts or takes action based on user-defined policies, for any email environment to secure any mailbox beyond its native capabilities.

Mimecast Advanced Email Security, Barracuda Email Security Gateway, and Proofpoint Email Encryption are common alternatives for Webroot Advanced Email Encryption powered by Zix.

Reviewers rate Availability and Performance and Product Scalability highest, with a score of 9.

The most common users of Webroot Advanced Email Encryption powered by Zix are from Mid-sized Companies (51-1,000 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(112)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Intuitive User Interface: Users consistently praise Zix's secure email encryption service for its intuitive and easy-to-navigate user interface. Many reviewers have stated that the user interface makes tasks easy to accomplish, allowing them to send encrypted or unencrypted emails with just one click. Automatic Encryption Process: The automatic encryption process provided by Zix is highly valued by users. Numerous reviewers have expressed their appreciation for this feature, as it ensures the secure transmission of emails without requiring end-user intervention. This automated process simplifies maintenance and requires little attention from users. Seamless Integration with Microsoft Exchange: Users find the integration between Zix's secure email service and Microsoft Exchange to be a major benefit. Several reviewers have mentioned that this seamless integration streamlines the implementation process, making it easier for organizations to adopt the secure email solution. These three pros - intuitive user interface, automatic encryption process, and seamless integration with Microsoft Exchange - are repeatedly highlighted by users in their positive reviews of Zix's secure email encryption service.

Unintuitive User Interface: Several users have expressed frustration with the unintuitive user interface of Zix, finding it difficult to perform tasks efficiently and navigate the system smoothly.

Lack of Training for New Users: Many reviewers have mentioned that the training provided for new users is inadequate, leaving them with more questions than answers and hindering their ability to fully utilize the system's features effectively.

Challenging Initial Setup Process: Some users have found the initial setup process challenging, especially for companies unfamiliar with internet-routed email. This complexity can be a barrier to seamless implementation and may require additional support or resources to overcome.

Reviews

(1-25 of 105)
Companies can't remove reviews or game the system. Here's why

Most apt product for threat protection

Rating: 9 out of 10
Incentivized
December 14, 2023
Verified User
Vetted Review
Verified User
Webroot Advanced Email Encryption powered by Zix
2 years of experience
Use Cases and Deployment Scope
We are using Webroot Advanced Email Encryption powered by Zix to ensure secure email exchanges. Email is an important channel of communication for the exchange of sensitive information and with the rise of spam and phishing attacks in the last couple of years, we went ahead with the software to create a secure channel of communication.
Pros and Cons
  • Protection from phishing attacks
  • Retracting of the messages
  • Timely response by customer support team
Likelihood to Recommend
Webroot Advanced Email Encryption powered by Zix is best suited for situations where a person or an organization looking to safeguard their email communication channel from phishing and spam attacks that can severely damage the organization's reputation. The encryption, filtering, retraction, etc can really help in building a great VAPT score for the organization.

Good email encryption, though nothing stands out above other similar products on the market

Rating: 8 out of 10
Incentivized
November 28, 2023
Verified User
Vetted Review
Verified User
Webroot Advanced Email Encryption powered by Zix
1 year of experience
Use Cases and Deployment Scope
We implemented a trial of Webroot to send encrypted email while evaluating multiple products for the same solution and after an evaluation, we decided to continue with our current providers which are Biscom, Mimecast, and Egress - the end-users can send an encrypted communication through Biscom or Mimecast Secure Messaging and our users that tried Zix/Webroot preferred Biscom or Mimecast as they offered better ease of use (though the IT Team did prefer Webroot)
Pros and Cons
  • guaranteed encrypted delivery
  • DLP / email security
  • allows attachments larger than standard Office365 setup
Likelihood to Recommend
Well suited for situations when a group of your users needs to send secure emails quickly, good for protecting PII/PHI due to requiring registration/login to view, works well for sending/receiving large attachments as well

Less appropriate scenarios for use are when an external party needs to be able to compose a message since that requires a license used for them, otherwise they can only reply to one of the messages an internal user sent to them (similar to limitation of Biscom and Mimecast)

Webroot is simple.

Rating: 7 out of 10
Incentivized
November 14, 2023
Verified User
Vetted Review
Verified User
Webroot Advanced Email Encryption powered by Zix
4 years of experience
Use Cases and Deployment Scope
It is an overall pretty good product, just like the rest of the products Webroot offers. Use once in a while for sending emails but primarily set it up for clients to use, especially for the ones that need encryption when they send emails with confidential information. It is mainly used by clients that need it for HIPPA compliance.
Pros and Cons
  • Easy to use.
  • Nice interface.
  • No major issues.
Likelihood to Recommend
It is a good option for clients that need email encryption for compliance reasons. The clients we have that use the Webroot Advanced Email Encryption need it for HIPAA compliance. I am sure there are other compliance needs that this would also work well for. It is not really suitable for individual home users.

Good encryption but high minimum number of licenses

Rating: 7 out of 10
Incentivized
January 07, 2021
JM
James Molina
Owner
Beaumont Pathology (Medical Practice, 1-10 employees)
Vetted Review
Verified User
Webroot Advanced Email Encryption powered by Zix
2 years of experience
Use Cases and Deployment Scope
We are using Zix across our organization to encrypt our secure business email and to provide seamless secure email between us and the hospital in which we practice, which also uses Zix. The software also has the option to force encryption by adding the word secure in an email subject line. It can also automatically encrypt using keyword filters.
Pros and Cons
  • Seamless encryption among other Zix users
  • Encrypted email portal for non-Zix email recipients
  • Keyword filters for autoencryption
Likelihood to Recommend
I would recommend it, based on email encryption technology, to a company that has 10 or more employees (their minimum license package). Overall I like the product but am unhappy that I have to purchase licenses I don’t use. I think a five-user package should be the minimum.

Zix Email Encrytion with Gmail

Rating: 10 out of 10
Incentivized
January 06, 2021
BT
Brandon Truong
Computer and Information Systems Manager
SSG-HOPICS (Non-profit Organization Management, 201-500 employees)
Vetted Review
Verified User
Webroot Advanced Email Encryption powered by Zix
3 years of experience
Use Cases and Deployment Scope
We are using Zix email encryption for the entire organization. It allows us to safely send and receive email through the Zix secured email gateway.
Pros and Cons
  • Secured email gateway to send and receive emails.
  • Zix gateway assists with filtering potential and malicious email/attachment.
Likelihood to Recommend
Zix integrates very well with G Suites (Gmail).

Zix is affordable and easy to use

Rating: 9 out of 10
Incentivized
January 05, 2021
HT
Hector Topete
Quality Assurance Supervisor
EA Family Services (Non-profit Organization Management, 201-500 employees)
Vetted Review
Verified User
Webroot Advanced Email Encryption powered by Zix
2 years of experience
View profile
Use Cases and Deployment Scope
Zix keeps our entire agency confident that we remain HIPAA compliant in our email practices. While there are many options out there for email encryption, I prefer Zix due to how easy it is to use for my staff and, even more so, how easy it is for our outgoing recipients to use. Other encryption services require the use of one-time passcodes and processes that can be difficult to manage. With Zix, we do not have those troubles. I highly recommend this product for agencies in the social services and nonprofit sectors.
Pros
  • Easy to encrypt outgoing emails from our staff
  • Easy for recipients to receive our encrypted messages
  • The cost is affordable when compared to other encryption services
Likelihood to Recommend
Zix is well suited for any agency required to comply with HIPAA

Zix Encrypt (GAME) offers great protection!

Rating: 10 out of 10
December 23, 2020
Verified User
Vetted Review
Verified User
Webroot Advanced Email Encryption powered by Zix
3 years of experience
Use Cases and Deployment Scope
Zix email encryption is a tool that our organization uses to send and receive sensitive information securely. We have many departments that utilize Zix, the main department being Medical Records. Zix provides a platform for us to send PHI to third parties that need the information to provide our patient's proper care. In the medical field, security is a necessity and Zix helps us comply with all the regulations.
Pros and Cons
  • Provides a secure platform to send sensitive information.
  • Recipient of encrypted messages has a user-friendly portal to view messages and respond.
  • Seamless integration with GAME add-on for Google Workspace.
Likelihood to Recommend
Zix integrates well with Google Workspace to work seamlessly and behind the scenes. Whole message encryption (including attachments) can be programmed with a keyword or phrase in the subject line. Our staff finds that relatively easy to do. Plus, if our staff forget to add the keyword to encrypt the message, all messages are scanned for sensitive information and encrypted anyway. Great safeguard!

Zix Encryption for our Environment

Rating: 10 out of 10
Incentivized
December 23, 2020
Verified User
Vetted Review
Verified User
Webroot Advanced Email Encryption powered by Zix
2 years of experience
Use Cases and Deployment Scope
We are using Zix across our entire organization. The heavy users for the product are our Police, Fire, and HR Departments. With having to send sensitive data to other organizations this was the solution for us. We chose Zix because we were looking for an email encryption solution that did not break the budget but that still covered the minimum Security requirements.
Pros and Cons
  • Easy to implement.
  • Easy to use for both end user and recipient.
  • User support is great.
Likelihood to Recommend
This would be appropriate in any organization. Zix gives you the ability to configure as little as you want or as much as you want. Starting out we were using only the manual encryption using the outlook plug-in. This was fast and easy to setup and get the users going. This is still how most of our users still use it.

Zix email encryption and email filtering will help you keep your network secure

Rating: 8 out of 10
Incentivized
December 19, 2020
Verified User
Vetted Review
Verified User
Webroot Advanced Email Encryption powered by Zix
18 years of experience
Use Cases and Deployment Scope
Email encryption, email filtering.
Pros and Cons
  • Products work as they should.
  • Mail filtering has really improved with the move to Zix Protect.
  • Support is very responsive.
Likelihood to Recommend
Zix has really been great to work with overall and the products have been a great fit for us.

Zix Email Encryption - simple, quick, and easy to use.

Rating: 10 out of 10
Incentivized
December 19, 2020
MT
Matt Thibault
Director of I.T.
Canyon View Medical Group (Medical Practice, 201-500 employees)
Vetted Review
Verified User
Webroot Advanced Email Encryption powered by Zix
1 year of experience
View profile
Use Cases and Deployment Scope
We use Zix as a way to send encrypted emails to keep PHI and other sensitive data secure when being sent to via email. We currently have it deployed at a company level but only a few departments actually utilize it. We chose to deploy it company wide to make sure we don't have anyone that accidentally sends PHI via email without it being encrypted. The nice thing about Zix is that you can deploy it company-wide but only pay for those users that actually utilized the encryption that month. This helps keep the overall cost down.
Pros and Cons
  • Email Encryption - The implementation was simple and using the encryption is even easier.
Likelihood to Recommend
We only utilize the email encryption option that Zix provides and it works great. It was very easy to train users on how to use the email encryption. Managing the software is very easy as well. If you have a question at they provide a lot of video tutorials or you can also reach out to the support team.

Zix Email Encryption - What would we do without it?

Rating: 9 out of 10
Incentivized
April 08, 2020
Verified User
Vetted Review
Verified User
Webroot Advanced Email Encryption powered by Zix
3 years of experience
Use Cases and Deployment Scope
Zix is currently being used across the whole organization. It allows us, a health care organization, a means of securing our communications to ensure that users do not send PHI in an insecure manner. The system currently enforces encryption based on a number of policies. Some policies enforce automatic encryption, where others allow users to encrypt on demand. We are currently using Zix's cloud hosted offering, but we had a Zix server in-house for years.
Pros and Cons
  • Policies are set to manage the encryption, so it is mostly hands off. You can set them and forget them.
  • Zix has great support. If you need to understand why something was or was not encrypted, they can assist.
  • The hosted dashboard gives you report options, so you can search the logs on your own. This gives you the ability to do your own research and see what is going on. You can also have reports emailed to you on a schedule.
  • Zix to Zix emails (Zix customer to Zix customer) are automatically encrypted. Otherwise, recipients need to use the Zix web portal to receive the email.
Likelihood to Recommend
Zix is well suited for healthcare where PHI needs to be secured. Zix is also well suited for finance where financial information needs to be secured. If you are not concerned with any regulations regarding patient or client data, perhaps Zix is not for you.

Sleep easy at night with great email encryption that keeps your company compliant

Rating: 10 out of 10
Incentivized
March 14, 2020
Verified User
Vetted Review
Verified User
Webroot Advanced Email Encryption powered by Zix
5 years of experience
Use Cases and Deployment Scope
My company uses Zix for email encryption. Almost five years ago, we acquired a federal grant which required the handling of certain Personally Identifiable Information for clients of a program that the grant funds. The grant required additional data security measures including email encryption for emails that contain PII data for these clients. We selected Zix after evaluating several options and based on a trusted reseller's advice.
Pros and Cons
  • Zix scans outbound emails for personal financial information and encrypts accordingly.
  • Zix scans outbound emails for health information and encrypts accordingly.
  • Zix has an easy end-user interface enabling users to release false-positive encrypted emails without encryption and requiring the end-user to leave an explanation for why the email was released without encryption, therefore, leaving an audit trail.
  • Zix was very easy to implement on our email domain with a few clicks of the mouse.
Likelihood to Recommend
Zix is well-suited for all manner of personal financial information (PFI), health information (HIPAA) and educational information (FERPA), collectively called personally identifiable information (PII). For those messages that contain this information, Zix requires encryption. For those false-positives, Zix will email and administrator(s) and the end-user that sent the email that a message was placed in quarantine for human review to determine whether to release the email with or without encryption. Zix also can detect other Zix gateways and pass all messages to and from the remote Zix gateway with encryption. This is noticed by the end-user by the presence of a blue banner in the email message body.

To Encrypt, or Not to Encrypt - With Compliance There is no Question

Rating: 9 out of 10
Incentivized
March 07, 2020
Verified User
Vetted Review
Verified User
Webroot Advanced Email Encryption powered by Zix
1 year of experience
Use Cases and Deployment Scope
Zix is currently being used by the Business Department to share confidential information with our financial institutions. We are also using it in IT when we need to communicate credentials with our partners. It has solved the business problem of needing to transfer information through email securely.
Pros and Cons
  • Easy manual encryption. You can define a key word or phrase that will trigger an email and contents to be encrypted.
  • Simple encryption rules interface. Zix supplies some pre-defined rules for auto-encryption such has for HIPPA, FERPA, PII, etc that will automatically encrypt if certain keywords or patterns are detected. These can be modified to fit your company requirements.
  • Automatically encrypts email if you are sending to another Zix customer. This makes the encryption process seamless because they do not need to log in to the Zix gateway to retrieve encrypted email. The email and contents are automatically encrypted.
  • Zix will customize your portal, so it is more seamless for your clients and partners.
Likelihood to Recommend
Zix is well suited if you are looking for a solution that allows you to securely communicate through email. In our case we needed the ability to transmit email communication containing personal financial information that needed to be secure. It is also a good solution for sharing secure credential information with trusted partners.

Zix Displaced Cisco Ironport

Rating: 10 out of 10
Incentivized
March 07, 2020
DH
Daniel Hereford
Chief Information Officer, EVP
First NBC Bank (Banking, 501-1000 employees)
Vetted Review
Verified User
Webroot Advanced Email Encryption powered by Zix
1 year of experience
View profile
Use Cases and Deployment Scope
Zix is deployed globally across all our users and departments. First NBC Bank uses Zix to secure email between our clients and bankers. We have the solution integrated with our DLP solution to look for sensitive information and transparently encrypt email. We rely on the transparent TLS encryption, but the solution can also fall back to a traditional portal solution where the recipient must create a username and password.
Pros and Cons
  • Transparent encryption with other Zix clients and any email server that can negotiate TLS.
  • Simple deployment options with virtual, physical, or hosted options.
  • Zix can provide email protection with encryption and also email security with SPAM and content filtering.
  • Knowledgeable deployment engineers helped us deploy the solution on the phone without a costly specialist needed.
Likelihood to Recommend
Zix is a good solution for people running on-premise email (especially Exchange). The cost of the solution is very reasonable in the marketplace and Zix is very good at it. Their Zix directory of other registered Zix users enables transparent encryption across a very large user base. Zix is well regarded in the financial sector due to strong security and auditing.

Director of Research and Development

Rating: 10 out of 10
Incentivized
March 06, 2020
JW
Jason Wilson
Director of Research and Development
N/A (Hospital & Health Care, 501-1000 employees)
Vetted Review
Verified User
Webroot Advanced Email Encryption powered by Zix
10 years of experience
View profile
Use Cases and Deployment Scope
Zix is used to either explicitly encrypt emails through a keyword in the subject line or implicitly encrypt emails based on heuristics that look at the content of the message. It is used across our healthcare organization to protect patient privacy as required by HIPAA and other government regulation.
Pros and Cons
  • Heuristics work well.
  • The ability to simplify explicit encryption through a keyword is nice.
  • Most recipients are prompted to a secure portal to read the message, but if the other user also uses Zix then the message is automatically decrypted.
  • Zix is appliance based (at least in our implementation). The encryption happens as the message leaves the mail server. This means there is nothing to install at the client. It makes Zix very non-intrusive.
Likelihood to Recommend
Zix is well suited for an environment where the confidentiality of email messaging is important. For causal messaging it may not be worth the effort or expense.

Zix is a Home Run

Rating: 8 out of 10
Incentivized
March 06, 2020
Verified User
Vetted Review
Verified User
Webroot Advanced Email Encryption powered by Zix
1 year of experience
Use Cases and Deployment Scope
Our business unit is a HIPAA covered entity and we needed a secure mail platform in order to remain compliant. This is just for our business unit and some Corporate HR and Financial teams at this point, but it will probably roll out globally in the next year or so.
Pros and Cons
  • Very easy to use.
  • Works just like the secure mail feature you would use with your bank or healthcare.
  • Cost effective.
  • Very good support when you reach out to the Zix Support center.
  • We have a hosted solution and it was very straight forward to implement.
Likelihood to Recommend
[It is well suited for] sending PHI securely. [It has] the ability to scan emails for PHI when the user doesn't click the Send Encrypted button. Mail is scanned and when it detects PHI, it automatically encrypts the mail. Sometimes we don't need it to go out secure but have had emails get identified as having PHI in it. Always better safe than sorry, but it can be cumbersome for the recipient.

Great mobile app, what seals the deal.

Rating: 10 out of 10
Incentivized
March 04, 2020
MN
Mike Narumiya
Director, Data and Information Systems
North Central Texas Trauma Regional Advisory Council (Hospital & Health Care, 11-50 employees)
Vetted Review
Verified User
Webroot Advanced Email Encryption powered by Zix
2 years of experience
View profile
Use Cases and Deployment Scope
We use Zix as our mobile email app for our entire organization, as well as for ad hoc encryption needs. It helps solve our issue on dealing with BYOD. In addition, it provides us with means to send secure messages when necessary to our partners, with minimal impact to them. Zix is one of the easiest solutions we found while being attractively priced.
Pros and Cons
  • Zix mobile app. Easy to use. Anyone can use it with minimal if any, training.
  • The encryption registration for recipients is as painless as it gets. Simple, effective.
  • The app is easy to configure, and compatible with all devices. This made for quick deployment.
Likelihood to Recommend
The mobile app is the best - easy to set up, quick to deploy, works well and requires very little in terms of support or training. So to need an app that is quick to deploy and easy to use, it is well suited.

Zix - great solution for email encryption, archiving and peace of mind for security

Rating: 9 out of 10
Incentivized
March 04, 2020
KW
Kendall White
Vice President/CIO
Mount Auburn Hospital and OneIS (Hospital & Health Care, 1001-5000 employees)
Vetted Review
Verified User
Webroot Advanced Email Encryption powered by Zix
5 years of experience
View profile
Use Cases and Deployment Scope
We leverage Zix as our enterprise solution for email encryption, threat protection and email archiving. IT solves any of our concerns or issues pertaining to encrypting sensitive emails, archiving email and safeguarding/filtering our incoming emails to the cooperation. It serves as our standard for email encryption and provides a solution for us to communicate externally in a secure manner.
Pros and Cons
  • Simple and easy setup and installation.
  • Zix performs encrypting based upon contextual analysis which greatly reduces the number of false positives.
  • Zix greatly supports our needs to be HIPPA compliant and allows us to quarantine emails based upon selected criteria
Likelihood to Recommend
Very well suited for the healthcare environment. Also great for companies with small IT support staff as the system is very low maintenance. The installation was very simple and straightforward and ongoing support has been excellent. The trusted relationship feature for all Zix customers is a great benefit and prevents the need for other Zix customers to log into a portal etc. to retrieve information.

Title Escrow Closing Company breathes easier because ZIX

Rating: 10 out of 10
Incentivized
March 03, 2020
MM
Mike McCloskey
IT Manager
Computer Source (Real Estate, 11-50 employees)
Vetted Review
Verified User
Webroot Advanced Email Encryption powered by Zix
2 years of experience
View profile
Use Cases and Deployment Scope
We use Zix everyday and throughout our organization. We are a Title Escrow Service and heavily communicate detailed non-public financial information with real estate buyers, sellers, agents, and lenders. We looked at countless solutions which were not able to serve our needs. Many were not very useable by customers. Most were too cumbersome for our agents to manage complex communication threads. Zix is also used by our largest clients, making even greater usability. It has been performing very well for several years
Pros and Cons
  • Great usability for outside users who may need heavy access for several weeks and almost never again.
  • Streamlined operation for our agents, keeping communication threads organized (actually a function of our mail app - it is just that Zix actually allows this - it was a deal breaker with countless others)
  • Of course, bullet proof and highly recognized encryption. (duh!)
  • Lovely people at Zix supporting us!
  • Excellent reliability and availability
  • Responsive to customer input on making things even better
Likelihood to Recommend
It has almost perfectly met our needs. A title company with 25 users that requires encrypted communication countless times daily. I am not sure that it would work as well for a small 2 user setup due to cost; I haven't checked that. I work with a small dental office that fits that scenario. There are many HIPAA solutions that match their use case, however.

Still agree with what i wrote a while back on this.

Email Encryption Done Right!

Rating: 10 out of 10
Incentivized
March 03, 2020
BS
Brad Sarpalius
Producer
Esser Hayes Insurance Group (Insurance, 51-200 employees)
Vetted Review
Verified User
Webroot Advanced Email Encryption powered by Zix
1 year of experience
View profile
Use Cases and Deployment Scope
We are using Zix to secure our email since we work with sensitive client data.
Pros and Cons
  • Zix catches outbound mail that was unencrypted and should have been encrypted.
  • Zix provides an easy process for our clients to retrieve encrypted mail.
  • Zix has robust tracking portals that allow us to monitor users.
Likelihood to Recommend
Zix is well suited for organizations that need to be HIPA compliant. Zix is probably not needed if sensitive data is not found within ones industry.

What the Zix are you talking about?

Rating: 9 out of 10
Incentivized
April 01, 2019
JR
Jerry Robinson
CTO
Hattiesburg Clinic (Hospital & Health Care, 1001-5000 employees)
Vetted Review
Verified User
Webroot Advanced Email Encryption powered by Zix
4 years of experience
View profile
Use Cases and Deployment Scope
We use the ZixGateway to monitor outbound email and securely encrypt on demand, or based on policy, email containing confidential or electronic Patient Health Information (ePHI) ensuring HIPAA compliant email communications. We also use the ZixOne MDM product to sandbox corporate email on mobile devices.
Pros and Cons
  • Widespread usage of ZixGateway in the Healthcare arena makes end to end encryption very seamless for our users.
  • The product is easy to use. Our users can encrypt either through the use of an Outlook add-on that puts a "Send Securely" button in Outllook for Windows. Though there is no client for those users on a Mac, or those who use OWA, they can still easily encrypt by inserting a keyword in the subject line. As a safety net, the rules that are processed at the Gateway allow for automatic encryption when end users forget.
  • The ZixOne product has grown in functionality over the years and now includes the ability to encrypt from the mobile device. It's become a very stable, reliable program.
Likelihood to Recommend
This recommendation is based on the combined rating of the ZixGateway (10) and ZixOne (8). The lowered score for ZixOne is based on my recommended improvements. ZixGateway is well suited for anyone with a need to encrypt email, manually or by rule. Due to the number of Zix clients in the Healthcare arena currently using ZixGateway, it is especially suitable due to the seamless process for the recipient. When the sender's ZixGateway is communicating with a ZixGateway at the receiver's site, the email is encrypted by the sending ZixGateway, decrypted by the receiving ZixGateway, and delivered to the recipient with no extra effort on their end. By comparison, most of the other vendors we evaluated forced their recipients to a Portal from which they could retrieve the secured email, requiring them to maintain yet another set of credentials.

Zix Secure Email Review

Rating: 10 out of 10
March 27, 2019
Verified User
Vetted Review
Verified User
Webroot Advanced Email Encryption powered by Zix
7 years of experience
Use Cases and Deployment Scope
Zix Gateway is used across the whole organization to protect ePHI and scan/encrypt all outgoing emails.
Pros and Cons
  • Support.
  • Ease of use.
Likelihood to Recommend
The suite of products helps to ensure the client's information is protected, as well as helps users to be protected from themselves.
Return to navigation