Webroot Advanced Email Encryption powered by ZixFormerly ZixEncrypt
Overview
What is Webroot Advanced Email Encryption powered by Zix?
Webroot Advanced Email Encryption powered by Zix (replacing the former Zix Email Encryption, formerly ZixEncrypt) provides automatic email encryption and data loss prevention solution. It scans the content of outbound email and automatically encrypts or takes action based on user-defined…
Most apt product for threat protection
Good email encryption, though nothing stands out above other similar products on the market
Webroot is simple.
Good encryption but high minimum number of licenses
Zix Email Encrytion with Gmail
Zix is affordable and easy to use
Zix Encrypt (GAME) offers great protection!
Zix Encryption for our Environment
Zix gets the job done and keeps our patient information safe.
Zix email encryption and email filtering will help you keep your network secure
Zix Email Encryption - simple, quick, and easy to use.
Zix Email Encryption - What would we do without it?
Sleep easy at night with great email encryption that keeps your company compliant
To Encrypt, or Not to Encrypt - With Compliance There is no Question
Zix Displaced Cisco Ironport
Reviewer Pros & Cons
Pricing
What is Webroot Advanced Email Encryption powered by Zix?
Webroot Advanced Email Encryption powered by Zix (replacing the former Zix Email Encryption, formerly ZixEncrypt) provides automatic email encryption and data loss prevention solution. It scans the content of outbound email and automatically encrypts or takes action based on user-defined policies,…
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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27 people also want pricing
Alternatives Pricing
What is RMail?
RMail is RPost’s software-as-a-service solution that enables business users to track and prove email delivery and encrypt sensitive emails. Available as a MS Outlook add-in and for other popular software platforms, RMail works with any email address without any customization required. RMail…
What is NeoCertified Secure Email?
NeoCertified offers their HIPAA compliant Secure Email service, providing email encryption across all devices, including mobile and tablet devices.
Product Details
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- Competitors
- Tech Details
- FAQs
What is Webroot Advanced Email Encryption powered by Zix?
Webroot Advanced Email Encryption powered by Zix Features
- Supported: Protect Communications
- Supported: Ensure Accuracy
- Supported: Maintain Compliance
Webroot Advanced Email Encryption powered by Zix Competitors
Webroot Advanced Email Encryption powered by Zix Technical Details
Operating Systems | Unspecified |
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Mobile Application | No |
Frequently Asked Questions
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Reviews and Ratings
(112)Community Insights
- Pros
- Cons
Intuitive User Interface: Users consistently praise Zix's secure email encryption service for its intuitive and easy-to-navigate user interface. Many reviewers have stated that the user interface makes tasks easy to accomplish, allowing them to send encrypted or unencrypted emails with just one click. Automatic Encryption Process: The automatic encryption process provided by Zix is highly valued by users. Numerous reviewers have expressed their appreciation for this feature, as it ensures the secure transmission of emails without requiring end-user intervention. This automated process simplifies maintenance and requires little attention from users. Seamless Integration with Microsoft Exchange: Users find the integration between Zix's secure email service and Microsoft Exchange to be a major benefit. Several reviewers have mentioned that this seamless integration streamlines the implementation process, making it easier for organizations to adopt the secure email solution. These three pros - intuitive user interface, automatic encryption process, and seamless integration with Microsoft Exchange - are repeatedly highlighted by users in their positive reviews of Zix's secure email encryption service.
Unintuitive User Interface: Several users have expressed frustration with the unintuitive user interface of Zix, finding it difficult to perform tasks efficiently and navigate the system smoothly.
Lack of Training for New Users: Many reviewers have mentioned that the training provided for new users is inadequate, leaving them with more questions than answers and hindering their ability to fully utilize the system's features effectively.
Challenging Initial Setup Process: Some users have found the initial setup process challenging, especially for companies unfamiliar with internet-routed email. This complexity can be a barrier to seamless implementation and may require additional support or resources to overcome.
Attribute Ratings
- 8.5Likelihood to Renew6 ratings
- 9Availability3 ratings
- 9Performance3 ratings
- 8.9Usability100 ratings
- 8.7Support Rating6 ratings
- 8Online Training3 ratings
- 9.1In-Person Training1 rating
- 7.6Implementation Rating8 ratings
- 9Configurability2 ratings
- 9Product Scalability3 ratings
- 9.1Ease of integration1 rating
- 9.1Vendor pre-sale2 ratings
- 9Vendor post-sale2 ratings
Reviews
(1-5 of 5)Zix Email Encryption - What would we do without it?
- Policies are set to manage the encryption, so it is mostly hands off. You can set them and forget them.
- Zix has great support. If you need to understand why something was or was not encrypted, they can assist.
- The hosted dashboard gives you report options, so you can search the logs on your own. This gives you the ability to do your own research and see what is going on. You can also have reports emailed to you on a schedule.
- Zix to Zix emails (Zix customer to Zix customer) are automatically encrypted. Otherwise, recipients need to use the Zix web portal to receive the email.
- Currently, the hosted dashboard does not allow me to touch or manage the policies at all. When I migrated from onsite to hosted, they pulled in my existing policies and added them to the general policies. If I need anything adjusted, I can call support and they will adjust for me.
- Zix does not offer any other products other than encryption. I was hoping to have one vendor for spam and encryption, but was not willing to leave Zix for Proofpoint.
- Zix has given us more peace of mind when it comes to email security. We know that if the user forgets to send a message securely, that the built in policies should catch and encrypt the message anyway.
- Due to the nature of the product and our industry, the organization realizes the benefit Zix brings to the table and its necessity.
- Due to the nature of how Zix works and their wide customer base, adoption has been wonderful. Most messages are always encrypted so there is no fumbling with an encryption portal.
- clinical staff sending emails containing phi to other providers, ensuring it is secured
- finance department staff sending confidential financial data to outside consultants, ensuring it is secured
- it staff sending credentials to users outside the organization, ensuring it is secured
- N/A
- Zix Mobile - a better way to keep email secure on a mobile device
- Implemented in-house
- Ensuring that the mail flow was accurate was an issue, going from Zix to Spam to us
- Secure email is a snap with a pre-configured keyword added to the subject
- Reports are easy to generate through the system dashboard
- N/A
- Easy manual encryption. You can define a key word or phrase that will trigger an email and contents to be encrypted.
- Simple encryption rules interface. Zix supplies some pre-defined rules for auto-encryption such has for HIPPA, FERPA, PII, etc that will automatically encrypt if certain keywords or patterns are detected. These can be modified to fit your company requirements.
- Automatically encrypts email if you are sending to another Zix customer. This makes the encryption process seamless because they do not need to log in to the Zix gateway to retrieve encrypted email. The email and contents are automatically encrypted.
- Zix will customize your portal, so it is more seamless for your clients and partners.
- The configuration for web mail, such as Gmail, was not well documented.
- The default encryption policies initially generated a high volume of false-positives and encrypted much more than we intended.
- It has allowed us to meet legal compliance when communicating with our partners by keeping required information secure. This was the primary reason to look at Zix.
- Zix provided the additional benefit for our IT department to easily communicate security information securely with our partners.
- Their SOC 3 compliance gave our stakeholders the peace of mind that Zix is following the proper security procedures to ensure the safety of our data.
- Sending financial information to our financial institutions.
- Sending financial information to our vendors.
- Sending credentials to our technology partners when we need support.
- Sending private network configuration information to our partners for support.
- Our HR Department recently wanted to send out a form gathering information to our staff and we were able to use Zix to protect that information.
- Additional uses with our HR department to send out insurance information to individuals.
- We are exploring using it to securely send out transcript information to past students.
- Implemented in-house
- Clarifying the automated policies we would use for triggering encryption. This was an internal issue that we had to work through with all of the stakeholders.
- We initially turned on quarantine and it delayed some email delivery because we thought the default was 'insight' mode. Once we switched it to 'insight' mode it helped us tune our policies to reduce false positives.
- Online training
Zix is a Home Run
- Very easy to use.
- Works just like the secure mail feature you would use with your bank or healthcare.
- Cost effective.
- Very good support when you reach out to the Zix Support center.
- We have a hosted solution and it was very straight forward to implement.
- Should be able to import contacts
- Should be able to scan pictures for PHI
- should be a mobile app like all of the big free email apps like Goggle, AOL, Yahoo etc
- Keeps us compliant with HIPAA privacy and security rules and PCI DSS requirements.
- Since it is easy to use, it was easily adopted by our user community.
- Cost effective.
- HP Data Security Voltage
- Ease of use for our internal (senders) and our outside companies and users - receivers
- Cost
- Easy implementation and support for the product
- support for the tool after implementaion
- Ensures we are HIPAA compliant
- Ensures we SOX compliant
- Securing company IP
- Use it for finance people
- We have our product developers use it to securely send the IP to the outside
- Ability to have portal users be identified to forward a message from the portal, to another outside user, keeping the entire mail thread compliant
- Unless Zix comes up with more possibilities, we're using all the features now - it's that good
- Ease of use
- Cost-effective and easy to implement
- Getting the keywords to be picked up on the portal
- Nothing else as it was easy to implement
- Online training
- Ease of use
- Cost effective
- Great support and easy to implement
- Setting up the profile on the portal is very easy.
- If something gets quarantined, it's very easy to either delete it or send it.
- Users getting notified that they didn't pick up their message on the portal.
- Setting up the company user profile wasn't easy if I had to do it on my own, but I didn't as we had a great POC (Carl Goad) for our implementation.
Great mobile app, what seals the deal.
- Zix mobile app. Easy to use. Anyone can use it with minimal if any, training.
- The encryption registration for recipients is as painless as it gets. Simple, effective.
- The app is easy to configure, and compatible with all devices. This made for quick deployment.
- Customer support is a little hard to use. However, infrequently needed.
- The app has limitations as you can only view one mailbox, calendar account. You can't check other mailboxes or calendars.
- Lots of service windows, though few with actual outages. However, in our industry, we treat each update as a potential for an outage, and have to put in certain measures.
- It was a low price solution that works really well.
Title Escrow Closing Company breathes easier because ZIX
- Great usability for outside users who may need heavy access for several weeks and almost never again.
- Streamlined operation for our agents, keeping communication threads organized (actually a function of our mail app - it is just that Zix actually allows this - it was a deal breaker with countless others)
- Of course, bullet proof and highly recognized encryption. (duh!)
- Lovely people at Zix supporting us!
- Excellent reliability and availability
- Responsive to customer input on making things even better
- We reported a major issue with accessing documents on a smart phone. The display hides the documents from the recipient, causing much confusion. I haven't heard any progress on improvement, and am quite surprised that this hasn't been addressed.
- This is doing better now, far less complaints
- I have never received free pizza from Zix. We always appreciate pizza.
- Still no pizza.
Still agree with what i wrote a while back on this.
- Reduced customer complaints. We had to stop earlier products because we would have lost customers.
- No negative impact on user productivity.
- Tremendous peace of mind knowing that we are responsibly managing our customers critical non-public personal information.
- Especially nice that we have streamlined interaction with our largest clients.
- We are not aware of any downtime and enjoy fast transmission of out messages.
I still have to leave it at 9 - but that is still very good!
I stalled a lot in looking at Zix, because I believed that there could be a free solution to meet my needs. Nothing else worked, though.
She called me agin because Zix had begun to offer a new configuration more ideally suited to our needs, and I bought in.
- Ease of use for clients who need to have access without IT support.
- Ability to keep communication threads connected.
- Wide respect from clients
- Ease of use for our team
- Bullet proof encryption
- Mac compatible
- Ease of use for buyers, sellers, and real estate agents. They may use it heavily for a few weeks, and then be done.
- Ability to work with Macs and iOS.
- Allow communications to thread.
- Certified encryption.
- High availability.
- Hmmmm. Nothing so earth shaking.
- Full integration with Apple Mail App, seems small, but it is huge for us.
- Secure delivery of Abstracts of Title with controlled distribution, editing, and printing.
ShareFile - lack of continuity for agents
Many, many others trialed and failed.
We were not about to give up on the security that Mac give us to encrypt email communications. Many products that are available depend upon using Microsoft Windows and Office; neither of which has a seller record of security or reliability. We wanted to continue using Mac Mail and not have to jump through a lot of hoops for us or our clients. But, Zix works well with Microsoft organizations; making our interface with lending institutions seamless.
In real estate transaction, we see a user with heavy usage for a month or so, and then they are gone. It is critical that the system be easily learned by them without hand holding from our people. Other systems had problematic password systems that made life for the end user as difficult as possible.
Another area that many other products fell short was in organization of the conversation. Our mail app organizes these in threads where it is very transparent what has taken place in past communications. Products which would not integrate with it were impossible to use in this respect.
- Implemented in-house
Configuring Services.
Testing.
Trial Run.
Full Live.
- really it was seamless.
- we had to change schedules due to personal conflicts and this was handed well.
- Online training
- In-person training
- Self-taught
Secondly, it is readily avail (likely due the first item!)
The calls are answered quickly be staff who are both knowledgeable and excellent communicators. I found that they seemed to actually care about my situation and in getting the maximum efficiency with the Zix platform, Also, they are fun.
- The actual system is transparent.
- It works well with Macs and iOS.
- Conversations thread within our mail app
- It is even more streamlined with our biggest volume clients.
- The management tools are currently disorganized; this is being addressed.
- End users are often unable to see their documents when using a smart phone.
- Being transparent might make users forget that we are even using it.
- G-Suite
- Apple Mail
- I would love to be able to tie into our vertical application, Streamine ASP - First American Title
- It would be great to be able to integrate secure delivery of Abstracts of Title.
- We have not gone through a release upgrade/
- A resolution to the issue where documents are hidden on a mobile device.
- Consolidation of the management portals.
- Free pizza for users