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Webroot Advanced Email Encryption powered by Zix

Webroot Advanced Email Encryption powered by Zix
Formerly ZixEncrypt

Overview

What is Webroot Advanced Email Encryption powered by Zix?

Webroot Advanced Email Encryption powered by Zix (replacing the former Zix Email Encryption, formerly ZixEncrypt) provides automatic email encryption and data loss prevention solution. It scans the content of outbound email and automatically encrypts or takes action based on user-defined…

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Recent Reviews

TrustRadius Insights

Intuitive User Interface: Users consistently praise Zix's secure email encryption service for its intuitive and easy-to-navigate user …
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TrustRadius Insights
TrustRadius Insights

Webroot is simple.

7 out of 10
November 14, 2023
Incentivized
It is an overall pretty good product, just like the rest of the products Webroot offers. Use once in a while for sending emails but …
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Reviewer Pros & Cons

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Verified User
Director in Professional Services
Information Technology & Services Company, 51-200 employees
Verified User
Technician in Information Technology
Legal Services Company, 1001-5000 employees
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Pricing

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Webroot Advanced Email Encryption powered by Zix

Webroot Advanced Email Encryption powered by Zix

N/A
Unavailable

What is Webroot Advanced Email Encryption powered by Zix?

Webroot Advanced Email Encryption powered by Zix (replacing the former Zix Email Encryption, formerly ZixEncrypt) provides automatic email encryption and data loss prevention solution. It scans the content of outbound email and automatically encrypts or takes action based on user-defined policies,…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Webroot Advanced Email Encryption powered by Zix?

Webroot Advanced Email Encryption powered by Zix (replacing the former Zix Email Encryption, formerly ZixEncrypt) provides automatic email encryption and data loss prevention solution. It scans the content of outbound email and automatically encrypts or takes action based on user-defined policies, for any email environment to secure any mailbox beyond its native capabilities.

Webroot Advanced Email Encryption powered by Zix Features

  • Supported: Protect Communications
  • Supported: Ensure Accuracy
  • Supported: Maintain Compliance

Webroot Advanced Email Encryption powered by Zix Competitors

Webroot Advanced Email Encryption powered by Zix Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Webroot Advanced Email Encryption powered by Zix (replacing the former Zix Email Encryption, formerly ZixEncrypt) provides automatic email encryption and data loss prevention solution. It scans the content of outbound email and automatically encrypts or takes action based on user-defined policies, for any email environment to secure any mailbox beyond its native capabilities.

Mimecast Advanced Email Security, Barracuda Email Security Gateway, and Proofpoint Email Encryption are common alternatives for Webroot Advanced Email Encryption powered by Zix.

Reviewers rate Availability and Performance and Product Scalability highest, with a score of 9.

The most common users of Webroot Advanced Email Encryption powered by Zix are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(112)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Intuitive User Interface: Users consistently praise Zix's secure email encryption service for its intuitive and easy-to-navigate user interface. Many reviewers have stated that the user interface makes tasks easy to accomplish, allowing them to send encrypted or unencrypted emails with just one click. Automatic Encryption Process: The automatic encryption process provided by Zix is highly valued by users. Numerous reviewers have expressed their appreciation for this feature, as it ensures the secure transmission of emails without requiring end-user intervention. This automated process simplifies maintenance and requires little attention from users. Seamless Integration with Microsoft Exchange: Users find the integration between Zix's secure email service and Microsoft Exchange to be a major benefit. Several reviewers have mentioned that this seamless integration streamlines the implementation process, making it easier for organizations to adopt the secure email solution. These three pros - intuitive user interface, automatic encryption process, and seamless integration with Microsoft Exchange - are repeatedly highlighted by users in their positive reviews of Zix's secure email encryption service.

Unintuitive User Interface: Several users have expressed frustration with the unintuitive user interface of Zix, finding it difficult to perform tasks efficiently and navigate the system smoothly.

Lack of Training for New Users: Many reviewers have mentioned that the training provided for new users is inadequate, leaving them with more questions than answers and hindering their ability to fully utilize the system's features effectively.

Challenging Initial Setup Process: Some users have found the initial setup process challenging, especially for companies unfamiliar with internet-routed email. This complexity can be a barrier to seamless implementation and may require additional support or resources to overcome.

Attribute Ratings

Reviews

(1-25 of 105)
Companies can't remove reviews or game the system. Here's why
December 14, 2023

Most apt product for threat protection

Verified User
Director in Professional Services
Information Technology & Services Company, 51-200 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Webroot Advanced Email Encryption powered by Zix is best suited for situations where a person or an organization looking to safeguard their email communication channel from phishing and spam attacks that can severely damage the organization's reputation. The encryption, filtering, retraction, etc can really help in building a great VAPT score for the organization.
November 28, 2023

Good email encryption, though nothing stands out above other similar products on the market

Verified User
Technician in Information Technology
Legal Services Company, 1001-5000 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Well suited for situations when a group of your users needs to send secure emails quickly, good for protecting PII/PHI due to requiring registration/login to view, works well for sending/receiving large attachments as well

Less appropriate scenarios for use are when an external party needs to be able to compose a message since that requires a license used for them, otherwise they can only reply to one of the messages an internal user sent to them (similar to limitation of Biscom and Mimecast)
November 14, 2023

Webroot is simple.

Verified User
Employee in Information Technology
Computer & Network Security Company, 1-10 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It is a good option for clients that need email encryption for compliance reasons. The clients we have that use the Webroot Advanced Email Encryption need it for HIPAA compliance. I am sure there are other compliance needs that this would also work well for. It is not really suitable for individual home users.
January 07, 2021

Good encryption but high minimum number of licenses

JM
James Molina
Owner
Beaumont Pathology (Medical Practice, 1-10 employees)
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I would recommend it, based on email encryption technology, to a company that has 10 or more employees (their minimum license package). Overall I like the product but am unhappy that I have to purchase licenses I don’t use. I think a five-user package should be the minimum.
December 23, 2020

Zix Encrypt (GAME) offers great protection!

Verified User
Manager in Information Technology
Medical Practice Company, 51-200 employees
Score 10 out of 10
Vetted Review
Verified User
Likelihood to Recommend
Zix integrates well with Google Workspace to work seamlessly and behind the scenes. Whole message encryption (including attachments) can be programmed with a keyword or phrase in the subject line. Our staff finds that relatively easy to do. Plus, if our staff forget to add the keyword to encrypt the message, all messages are scanned for sensitive information and encrypted anyway. Great safeguard!
December 23, 2020

Zix Encryption for our Environment

Verified User
Administrator in Information Technology
Computer Hardware Company, 1001-5000 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
This would be appropriate in any organization. Zix gives you the ability to configure as little as you want or as much as you want. Starting out we were using only the manual encryption using the outlook plug-in. This was fast and easy to setup and get the users going. This is still how most of our users still use it.
December 19, 2020

Zix Email Encryption - simple, quick, and easy to use.

Matt Thibault | TrustRadius Reviewer
Matt Thibault
Director of I.T.
Canyon View Medical Group (Medical Practice, 201-500 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
We only utilize the email encryption option that Zix provides and it works great. It was very easy to train users on how to use the email encryption. Managing the software is very easy as well. If you have a question at they provide a lot of video tutorials or you can also reach out to the support team.
April 08, 2020

Zix Email Encryption - What would we do without it?

Verified User
Manager in Information Technology
Hospital & Health Care Company, 501-1000 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Zix is well suited for healthcare where PHI needs to be secured. Zix is also well suited for finance where financial information needs to be secured. If you are not concerned with any regulations regarding patient or client data, perhaps Zix is not for you.
March 14, 2020

Sleep easy at night with great email encryption that keeps your company compliant

Verified User
C-Level Executive in Information Technology
Non-Profit Organization Management Company, 51-200 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Zix is well-suited for all manner of personal financial information (PFI), health information (HIPAA) and educational information (FERPA), collectively called personally identifiable information (PII). For those messages that contain this information, Zix requires encryption. For those false-positives, Zix will email and administrator(s) and the end-user that sent the email that a message was placed in quarantine for human review to determine whether to release the email with or without encryption. Zix also can detect other Zix gateways and pass all messages to and from the remote Zix gateway with encryption. This is noticed by the end-user by the presence of a blue banner in the email message body.
March 07, 2020

To Encrypt, or Not to Encrypt - With Compliance There is no Question

Verified User
Engineer in Information Technology
Education Management Company, 501-1000 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Zix is well suited if you are looking for a solution that allows you to securely communicate through email. In our case we needed the ability to transmit email communication containing personal financial information that needed to be secure. It is also a good solution for sharing secure credential information with trusted partners.
March 07, 2020

Zix Displaced Cisco Ironport

Daniel Hereford | TrustRadius Reviewer
Daniel Hereford
Chief Information Officer, EVP
First NBC Bank (Banking, 501-1000 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Zix is a good solution for people running on-premise email (especially Exchange). The cost of the solution is very reasonable in the marketplace and Zix is very good at it. Their Zix directory of other registered Zix users enables transparent encryption across a very large user base. Zix is well regarded in the financial sector due to strong security and auditing.
March 06, 2020

Zix is a Home Run

Verified User
Director in Information Technology
Hospital & Health Care Company, 10,001+ employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
[It is well suited for] sending PHI securely. [It has] the ability to scan emails for PHI when the user doesn't click the Send Encrypted button. Mail is scanned and when it detects PHI, it automatically encrypts the mail. Sometimes we don't need it to go out secure but have had emails get identified as having PHI in it. Always better safe than sorry, but it can be cumbersome for the recipient.
March 04, 2020

Great mobile app, what seals the deal.

Mike Narumiya | TrustRadius Reviewer
Mike Narumiya
Director, Data and Information Systems
North Central Texas Trauma Regional Advisory Council (Hospital & Health Care, 11-50 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
The mobile app is the best - easy to set up, quick to deploy, works well and requires very little in terms of support or training. So to need an app that is quick to deploy and easy to use, it is well suited.
March 04, 2020

Zix - great solution for email encryption, archiving and peace of mind for security

Kendall White | TrustRadius Reviewer
Kendall White
Vice President/CIO
Mount Auburn Hospital and OneIS (Hospital & Health Care, 1001-5000 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Very well suited for the healthcare environment. Also great for companies with small IT support staff as the system is very low maintenance. The installation was very simple and straightforward and ongoing support has been excellent. The trusted relationship feature for all Zix customers is a great benefit and prevents the need for other Zix customers to log into a portal etc. to retrieve information.
March 03, 2020

Title Escrow Closing Company breathes easier because ZIX

Mike McCloskey | TrustRadius Reviewer
Mike McCloskey
IT Manager
Computer Source (Real Estate, 11-50 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It has almost perfectly met our needs. A title company with 25 users that requires encrypted communication countless times daily. I am not sure that it would work as well for a small 2 user setup due to cost; I haven't checked that. I work with a small dental office that fits that scenario. There are many HIPAA solutions that match their use case, however.

Still agree with what i wrote a while back on this.
April 01, 2019

What the Zix are you talking about?

Jerry Robinson | TrustRadius Reviewer
Jerry Robinson
CTO
Hattiesburg Clinic (Hospital & Health Care, 1001-5000 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
This recommendation is based on the combined rating of the ZixGateway (10) and ZixOne (8). The lowered score for ZixOne is based on my recommended improvements. ZixGateway is well suited for anyone with a need to encrypt email, manually or by rule. Due to the number of Zix clients in the Healthcare arena currently using ZixGateway, it is especially suitable due to the seamless process for the recipient. When the sender's ZixGateway is communicating with a ZixGateway at the receiver's site, the email is encrypted by the sending ZixGateway, decrypted by the receiving ZixGateway, and delivered to the recipient with no extra effort on their end. By comparison, most of the other vendors we evaluated forced their recipients to a Portal from which they could retrieve the secured email, requiring them to maintain yet another set of credentials.
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