TrustRadius Insights
Intuitive User Interface: Users consistently praise Zix's secure email encryption service for its intuitive and easy-to-navigate user …
Webroot Advanced Email Encryption powered by ZixFormerly ZixEncrypt
Overview
What is Webroot Advanced Email Encryption powered by Zix?
Webroot Advanced Email Encryption powered by Zix (replacing the former Zix Email Encryption, formerly ZixEncrypt) provides automatic email encryption and data loss prevention solution. It scans the content of outbound email and automatically encrypts or takes action based on user-defined…
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What is Webroot Advanced Email Encryption powered by Zix?
Webroot Advanced Email Encryption powered by Zix (replacing the former Zix Email Encryption, formerly ZixEncrypt) provides automatic email encryption and data loss prevention solution. It scans the content of outbound email and automatically encrypts or takes action based on user-defined policies,…
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- No setup fee
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Competitors
- Tech Details
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What is Webroot Advanced Email Encryption powered by Zix?
Webroot Advanced Email Encryption powered by Zix (replacing the former Zix Email Encryption, formerly ZixEncrypt) provides automatic email encryption and data loss prevention solution. It scans the content of outbound email and automatically encrypts or takes action based on user-defined policies, for any email environment to secure any mailbox beyond its native capabilities.
Webroot Advanced Email Encryption powered by Zix Features
- Supported: Protect Communications
- Supported: Ensure Accuracy
- Supported: Maintain Compliance
Webroot Advanced Email Encryption powered by Zix Competitors
Webroot Advanced Email Encryption powered by Zix Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Frequently Asked Questions
Webroot Advanced Email Encryption powered by Zix (replacing the former Zix Email Encryption, formerly ZixEncrypt) provides automatic email encryption and data loss prevention solution. It scans the content of outbound email and automatically encrypts or takes action based on user-defined policies, for any email environment to secure any mailbox beyond its native capabilities.
Mimecast Advanced Email Security, Barracuda Email Security Gateway, and Proofpoint Email Encryption are common alternatives for Webroot Advanced Email Encryption powered by Zix.
Reviewers rate Availability and Performance and Product Scalability highest, with a score of 9.
The most common users of Webroot Advanced Email Encryption powered by Zix are from Mid-sized Companies (51-1,000 employees).
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Reviews and Ratings
(112)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
Intuitive User Interface: Users consistently praise Zix's secure email encryption service for its intuitive and easy-to-navigate user interface. Many reviewers have stated that the user interface makes tasks easy to accomplish, allowing them to send encrypted or unencrypted emails with just one click. Automatic Encryption Process: The automatic encryption process provided by Zix is highly valued by users. Numerous reviewers have expressed their appreciation for this feature, as it ensures the secure transmission of emails without requiring end-user intervention. This automated process simplifies maintenance and requires little attention from users. Seamless Integration with Microsoft Exchange: Users find the integration between Zix's secure email service and Microsoft Exchange to be a major benefit. Several reviewers have mentioned that this seamless integration streamlines the implementation process, making it easier for organizations to adopt the secure email solution. These three pros - intuitive user interface, automatic encryption process, and seamless integration with Microsoft Exchange - are repeatedly highlighted by users in their positive reviews of Zix's secure email encryption service.
Unintuitive User Interface: Several users have expressed frustration with the unintuitive user interface of Zix, finding it difficult to perform tasks efficiently and navigate the system smoothly.
Lack of Training for New Users: Many reviewers have mentioned that the training provided for new users is inadequate, leaving them with more questions than answers and hindering their ability to fully utilize the system's features effectively.
Challenging Initial Setup Process: Some users have found the initial setup process challenging, especially for companies unfamiliar with internet-routed email. This complexity can be a barrier to seamless implementation and may require additional support or resources to overcome.
Attribute Ratings
Reviews
(1-9 of 9)Companies can't remove reviews or game the system. Here's why
April 08, 2020
Zix Email Encryption - What would we do without it?
First, I would come up with the criteria to rate the vendors against. As an organization, we would need to have a checklist built of the features we would expect the product to be able to achieve. Once we had a checklist, I would come up with the top three vendors in the space, and evaluate them against one another. The top vendor to meet all the organizations needs would be the winner.
There is nothing we would change because we have been happy with our implementation of Zix email encryption. The installation was fairly easy and straightforward for our network folks and Zix support have been very responsive when we have had questions or issues. Zix support also worked well with us on the initial configuration.
March 07, 2020
Zix Displaced Cisco Ironport
I would not change. The major players have remained fairly consistent. I might look harder at Microsoft native solutions as they consistently get better over time.
March 06, 2020
Zix is a Home Run
Well, now that I know how it works, I would interview and demo less products and look for a solution like ZIX.
March 04, 2020
Great mobile app, what seals the deal.
I would have better evaluated our usage of users with multiple accounts and viewing of multiple accounts. This would have been tested against the app. However, the issues/questions we had, none of the IT team had encountered anywhere else, and would suspect no one else will. Again, zix handles our issues and works well. Most issues we had were due to our own email configuration being incomplete or needing adjustments.
March 03, 2020
Title Escrow Closing Company breathes easier because ZIX
Zix isn't free. I held off due to cost consideration. But, I came to see the value. It took a while to realize that I needed a full time end user directly involved in the search process. Once I had them involved; it was much more efficient to recognize pitfalls which were deal breakers. The biggest issue that clear during this process was the importance of threaded conversations. I was well aware of the need to bullet proof security, rock solid reliability, and drop dead simple accessibility for end users. There were products that did pretty well in those regards. But, our agents need to be able to easily see each step of the communication thread. Often, a response would come as a simple 'no' of other ambiguity. Without maintaining a clear thread of to conversation; it was too difficult to follow, let alone understand fully the conversation. And, it would be very prone to error. This is not sustainable with transactions in the 5 and 6 figure range. And of course, our agents are dealing with many of these projects simultaneously.
April 01, 2019
What the Zix are you talking about?
Ideally, when evaluating any product of this nature, it is helpful to do a realistic proof of concept. During the POC, ensure that your participating users have a variety of roles to ensure the greatest amount of input on the product.
November 17, 2017
Zix Review
I would not change a thing about the selection process. There were actually several different companies and options to look at. Microsoft's Office was actually the biggest contender as it was very easy to implement, integrates easily with our current computer system (our office computers are all Windows based) by using Microsoft Outlook, and also gives us an ability to use other Office products. Office allows you to pay a cost per user for the e-mail and also pay per user for encryption. Ultimately Zix's presentation was the big selling point. Their staff and customer service was second to none which is a big consideration. When you have those who know what they are talking about plus are quickly and easily available by e-mail or phone when there are questions, you feel much better about backing that product. In the case I don't think it would be worth changing anything that was already done.
February 17, 2017
Zix tracking and protection
We would probably have reviewed Zix first based upon local financial institutions using the product.