Webroot Endpoint Protection Reviews

I have only used Endpoint Protection in small to medium businesses and for residential home users. I have not had any experience with larger corporations. Thus far, my experience has been a positive one. Their tech support, which I have called upon several times, has been quite efficient in solving my issue.

I feel that Webroot Endpoint Protection is well suited for any environment requiring a trustworthy and efficient antivirus solution. It doesn't have any downsides I have seen if a small business wanted to use it versus a large enterprise. The management can cope with managing a large number of Agent and Sites, so I feel it could scale well for any size business. It's the best antivirus option I've used over the year, and I would recommend it highly to anyone, and even for personal use.

Any questions we have asked have been responded to quickly and with excellent information. It really does feel like they care about up-keeping their reputation as a reliable product. A product can be great, but it can be marred by terrible support. Webroot does not suffer from this in our experience. The support has remained strong the entire time we've been using the product.

We have a fair number of non-tech-savvy employees, who might visit dangerous websites or fall victim to phishing scams through e-mail. Most of these employees aren't yet able to discern the difference between legitimate communications and threats, so we had to put in place a very robust tool for screening malware. Webroot Endpoint Protection is generally very aggressive and helps those less-experienced computer users avoid Internet security issues. Still, those same aggressive settings sometimes get in the way of accessing legitimate sites and documents, resulting in some frustration from employees who are more familiar with self-screening methods.

I can't assess Webroot Endpoint Protection support directly because, so far, we have not utilized it; our external IT consultant manages the suite, so any communication with Webroot has flowed through them. I have not received any negative feedback from our consultant, nor have they suggested a switch to a different malware protection provider, so I have to assume that support is at least acceptable.

Webroot Endpoint Protection is well suited for large organizations where you want to provide different protection policies to various department groups. Via the web portal, Webroot Endpoint Protection gives the admin the needed feature functions to create these groups and policies.

I rate Webroot Endpoint Protection with an 8 because of how well it protects our computers both via web browsing as well as scanning in the background without interfering with staff usage of their computers.