Webroot Endpoint Protection

Webroot Endpoint Protection

About TrustRadius Scoring
Score 8.5 out of 100
Webroot Endpoint Protection

Overview

Recent Reviews

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Popular Features

View all 7 features
  • Centralized Management (11)
    9.7
    97%
  • Anti-Exploit Technology (10)
    9.4
    94%
  • Malware Detection (11)
    8.5
    85%
  • Infection Remediation (11)
    7.9
    79%

Reviewer Pros & Cons

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Pricing

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Business Endpoint Protection

$150.00

On Premise
per 5 seats

Business Endpoint Protection

$690.00

On Premise
per 25 seats

Business Endpoint Protection

Contact sales team

On Premise
per 50+ seats

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

Endpoint Security

8.6
86%

Product Details

What is Webroot Endpoint Protection?

Webroot Endpoint Protection is the OpenText company's business class multi-vector endpoint protection application, providing centralized endpoint management, deep learning intelligence, and advanced behavioral analytics. For SMBs, Webroot Smarter Cybersecurity solutions were designed from the ground up to stop advanced threats like ransomware and phishing. For MSPs, the company offers the Webroot® Business Endpoint Protection + MDR security solution.

Webroot Endpoint Protection Technical Details

Deployment TypesOn-premise
Operating SystemsWindows, Mac
Mobile ApplicationNo

Frequently Asked Questions

Webroot Endpoint Protection is the OpenText company's business class multi-vector endpoint protection application, providing centralized endpoint management, deep learning intelligence, and advanced behavioral analytics. For SMBs, Webroot Smarter Cybersecurity solutions were designed from the ground up to stop advanced threats like ransomware and phishing. For MSPs, the company offers the Webroot® Business Endpoint Protection + MDR security solution.

Reviewers rate Endpoint Detection and Response (EDR) highest, with a score of 9.8.

The most common users of Webroot Endpoint Protection are from Small Businesses (1-50 employees) and the Information Technology & Services industry.

Comparisons

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Reviews and Ratings

 (47)

Ratings

Reviews

(1-16 of 16)
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Score 9 out of 10
Vetted Review
Reseller
Review Source
Webroot comes with our ConnectWise RMM agent. This being said it is deployed on every system that we manage. The portal for Webroot is easy to use being centrally managed. Webroot support is great to deal with, even though through out 4 years we have only needed to contact them once.
  • Safe Browsing
  • Protecting the system
  • easy of management
  • Reporting
So far, Webroot is my go to for all departments and clients. Webroot does not take much in the way of resources to run on the client device.
Score 9 out of 10
Vetted Review
Reseller
Review Source
Webroot Business Endpoint Protection provides real-time threat protection while leaving a small footprint on the device. Most AV products consume RAM and CPU resources at a high level. Webroot Business Endpoint Protection runs from a web platform, making that issue null. It's fast, reliable, and can be managed across multiple machines and accounts from a central cloud management console. Very easily managed.
  • Low to no impact on device performance.
  • Installs in less than a minute; install can be scripted and pushed out.
  • Centralized management console for all endpoints.
  • Removal does not always go smoothly and sometimes requires registry changes.
  • Billing does not always match up with console endpoints in active status.
  • Support is prompt to respond, but resolution is not always as fast.
For a just a handful of users, Webroot Business Endpoint Protection would not be ideal. If you have multiple endpoints and or multiple clients, it is ideal. It is a cost-effective, reliable solution that requires little management.
December 21, 2020

Protection you can trust!

Teri McMullen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
Review Source
We are a managed services provider and we have chosen Webroot as our endpoint protection of choice for our clients. We install Webroot Business Endpoint Protection on all of our client endpoints, including servers, desktops, laptops, and tablet computers. We also manage those endpoints through the Webroot partner portal and have set up many of our clients with their own portal to manage their devices and Webroot licenses themselves.

We chose Webroot because we were having issues with our previous endpoint solution taking up too many system resources and not catching enough of the threats that were known to the industry. Webroot endpoint does not impact system resources and does a very good job of stopping threats and protecting our endpoint computers. We are very pleased with the performance and the level of support Webroot provides our engineers when necessary.
  • Light footprint, using low system resources.
  • Effective at catching suspicious.
  • Excellent customer and reseller support.
  • Include perpetual licenses with the subscriptions and show expiration details.
Based on our experience with Webroot over the past 5 years, we always recommend Webroot to our clients and business partners.
Yvonne Graber | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Reseller
Review Source
I am a reseller of Webroot Endpoint Protection. I have over 150 endpoints being used by my customers currently. It has been implemented to a majority of my customers to address protecting their workstations from virus, ransomware, and malware attacks. We also use the web filtering feature to guide end-users to safe and trusted websites.
  • Web filtering
  • Blocking malware
  • Firewall protection
  • Installation and configuration
  • Not so easy to add exclusion or exception.
  • Not easy to turn off a managed workstation to install software that it thinks is an issue.
  • A bit more user friendly.
I have only used Endpoint Protection in small to medium businesses and for residential home users. I have not had any experience with larger corporations. Thus far, my experience has been a positive one. Their tech support, which I have called upon several times, has been quite efficient in solving my issue.

The tech support team for Webroot has always been there when I needed. You submit a ticket either by phone or written and the solution is always forthcoming.

Score 9 out of 10
Vetted Review
Reseller
Review Source
Webroot Business Endpoint Protection is deployed throughout our organization, to all workstations and servers. It addresses the first layer of endpoint protection in our environment and ensures we are notified when or if a threat is detected and identified. The console is easy to use and navigate when deploying, managing and investigating a threat.
  • It deploys in minutes
  • There is a small footprint on the device
  • Definitions/updates are deployed automatically
  • Low overhead and administration is required
  • It can take some time for the agents to contact the console.
It might not work for clients that require, or are hesitant, about deploying cloud services. Some clients prefer or are required to keep all services in-house.
Support has been reliable up to this point. A request can easily be generated via the console and support responding in a reasonable time. We have not had any major issues other than the basic agents not communicating with the console and the like.
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use Webroot Endpoint Protection to shield against a variety of malware attacks, including screening websites, incoming e-mails, attachments, and downloaded files. We have a blended environment of Windows-, Mac-, Android- and iOS-based devices, so Webroot Endpoint Protection allows us to use the same suite of tools for all operating systems.
  • Screens incoming e-mails for threats
  • Blocks potentially dangerous websites
  • Removes infected files from downloaded materials
  • Can't screen for the newest threats on the web
  • Sometimes misses threats in documents
  • Overly aggressive at times, blocking legitimate websites by mistake
We have a fair number of non-tech-savvy employees, who might visit dangerous websites or fall victim to phishing scams through e-mail. Most of these employees aren't yet able to discern the difference between legitimate communications and threats, so we had to put in place a very robust tool for screening malware. Webroot Endpoint Protection is generally very aggressive and helps those less-experienced computer users avoid Internet security issues. Still, those same aggressive settings sometimes get in the way of accessing legitimate sites and documents, resulting in some frustration from employees who are more familiar with self-screening methods.
I can't assess Webroot Endpoint Protection support directly because, so far, we have not utilized it; our external IT consultant manages the suite, so any communication with Webroot has flowed through them. I have not received any negative feedback from our consultant, nor have they suggested a switch to a different malware protection provider, so I have to assume that support is at least acceptable.
Adam Friedli | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
Review Source
Webroot is being used across the entire company. We are an MSP and we also use it with all of our clients. Our old antivirus solution was a flavor of Kaspersky with Kaseya and had a noticeable performance impact on machines. Management was also a hassle. We switched to Webroot since it was much easier to manage, and its footprint is very small on all machines we have it on.
  • Its footprint is very small. We have not seen performance impacts on the machine, and scans are very fast. The only time there have been issues is when testing for needed exclusions. Once everything is configured, you can't notice it's there unless it alerts for a threat.
  • The installation is quick and doesn't require a reboot. This is very useful, as we don't need to worry about rebooting machines before protection is active. It also installs within 5 minutes at the most. That is not an exaggeration, and it's usually even faster than that.
  • I would like to see an option for automatic cleanup of duplicate Agents. Occasionally, a machine will show up twice and one of the Agents will show as disconnected. I'm not entirely sure if this is from updates or something weird in Windows. We stay on top of cleaning this up on a regular basis, but for instances where the names are similar enough to detect duplicates, it would be nice to automate this and then have a report sent showing what was cleaned up in case there was a mistake.
I feel that Webroot Endpoint Protection is well suited for any environment requiring a trustworthy and efficient antivirus solution. It doesn't have any downsides I have seen if a small business wanted to use it versus a large enterprise. The management can cope with managing a large number of Agent and Sites, so I feel it could scale well for any size business. It's the best antivirus option I've used over the year, and I would recommend it highly to anyone, and even for personal use.
Any questions we have asked have been responded to quickly and with excellent information. It really does feel like they care about up-keeping their reputation as a reliable product. A product can be great, but it can be marred by terrible support. Webroot does not suffer from this in our experience. The support has remained strong the entire time we've been using the product.
Paul Li | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Our company is using Webroot Endpoint Protection in all of our 3 offices. Webroot does a great job of preventing virus attacks via the web. It also does a great job to prevent viruses from attacking through other channels when using our computers.
  • Webroot Endpoint Protection is easy to deploy. Staff just needs to receive a link to run the installation along with an input key.
  • Webroot Endpoint Protection provides a very simple method to monitor all computer status via a web sign-in portal. From this portal, the admin can temporarily disable Webroot in case it's preventing certain programs from being installed.
  • We experienced problems with getting Webroot Endpoint Protection to be deployed to protect web browsers. Unfortunately, users when opening a web browser will have to for the first time accept the Webroot extension/add-in protection. If staff chooses to not allow the extension/add-in to run, then there would be no web browser protection.
  • Webroot Endpoint Protection seems to take a bit of time to uninstall. The documentation shows a possibility of waiting for up to 24 hours. The uninstallation response time should be immediate when this agent operation/command is selected on the web portal.
Webroot Endpoint Protection is well suited for large organizations where you want to provide different protection policies to various department groups. Via the web portal, Webroot Endpoint Protection gives the admin the needed feature functions to create these groups and policies.
I rate Webroot Endpoint Protection with an 8 because of how well it protects our computers both via web browsing as well as scanning in the background without interfering with staff usage of their computers.
Score 10 out of 10
Vetted Review
Reseller
Review Source
We implemented Webroot Business Endpoint Protection in 2015 to our end-user residential clients, small businesses, and internal use in our office and test environment. Our expectations of the level of protection were far surpassed and continually keep top spot in our eyes for internet security. The type of protection, the ability to monitor endpoints, and the small footprint are what make it the best. Keep up the good work Webroot...1150 endpoints protected!
  • Leaves a small footprint.
  • Easy deployment.
  • REMOVAL OF ENDPOINT, UNINSTALL, REMOVAL TOOL.
  • Customizable Alert notifications.
The payment methods allow for a monthly subscription deployment for recurring revenue which is a great business model with a great product.

As far as where it is less appropriate; devices that have closed operating system environments such as chrome books, embedded operating systems, and I don't like the cell phone version.
This is very hard to explain without more words than are needed. Simply put, they are there when you need them.
Hunter Bonner | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use it to provide protection not only for ourselves, but for all our MSP clients.
  • Detecting infections
  • Resolving them without user or administrator interaction
  • I do not like that the web console has you "deactivate" but not delete. It's cosmetic, but it's annoying.
  • There is an ongoing issue where the license key for one organization gets confused with endpoints with another, and it will never rectify itself.
Webroot Business Endpoint Protection really does not have an area where it would not be used. We use it to provide a solid AV and email filtering service to our clients that is non-evasive, and gets the job done. It is easily deployable by our other software, Kaseya, which is a huge help.
Because I have never had to call them for support. That means, solid product with very little to no problems.
James Buchholz | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Reseller
Review Source
It is used as our primary endpoint protection for all of the computers we manage for our SLA customers.
  • It's easy to deploy.
  • It's very quick to install.
  • It's easy to uninstall.
  • You can make many different configurations to fit different customers.
  • You can make global exceptions for common programs that all your customers may use.
  • 2FA is absolutely atrocious.
  • Bad actors have recently used webroot as a means to execute scripts. It has since been patched, but it didn't leave me with a great feeling.
  • On Mac computers, it seems to always throw false positives.
Great for very quick deployment, and it has kept Emotet viruses at bay VERY reliably.
Less appropriate for any environment where EDR or machine learning is needed.
We've only had to contact them once and they were responsive and helpful.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Webroot is being used by our entire organization. We have deployed it on all of our systems and couldn't be happier. There have been instances that we are 100% aware of where Webroot has saved our company. The ease of use, automatic updates, and agility are its best features.
  • Implementation - super easy and seamless.
  • Security - constant monitoring and automatic updates.
  • Low memory use - the application takes almost no memory running in the background and does not distract from any other activities.
  • In my opinion, it's a perfect system. I have no complaints - truly.
The best use of Webroot would be on a multiple machine system or a network. If you are only interested in securing one end point, this may not be the best solution.
Score 10 out of 10
Vetted Review
Verified User
Review Source
It's currently being used across the entire organization. It definitely addresses our need for cybersecurity on many fronts. Between covering us against malware and ransomware; to keep us abreast of hacker attempts using the DNS protection, it's definitely been an asset that our company has been utilizing for the last 4 years.
  • The minimal amount of resources used to both install and run the program in the background for our end users is very efficient.
  • The amount of time in between when an infection is found on a user's computer and when we in the IT department are notified is very fast and enables us to react to these issues in a very timely fashion.
  • Having all of the virus and malware definitions in the cloud proactively checking for not just files but behaviors of how files act is a very cool feature to have as well.
  • I don't like how from the admin console, I am not able to scan an individual file on an end user's computer. I can only do either a full system scan or a scan of a user's folder. It would be nice if it could get a little more granular.
I don't have any specific scenarios where it wouldn't be appropriate. I would highly recommend the program in any situation, both personal use and in a corporate environment.
Score 10 out of 10
Vetted Review
Verified User
Review Source
It is being used on workstations across our entire organization. It was used more in depth at my previous employer(MSP) and is where I interacted with it the most. We were able to silently install on computers that were missing Webroot which could automatically license and poll to the cloud. This was great in the fact that we didn't have to big the end user, we just had to wait for it to show in the cloud admin console. As an admin you have complete control and can even go as far as to not allow the end user to open and see the Webroot client interface. Since we had an overview of all Webroot clients from the cloud, we were able to proactively see viruses or threats before they caused major harm on the computer. As for the servers you were able to turn off certain features if you felt it would interfere with the performance or programs running on them. There are some helpful tools that you can use if the client is on a workstation. For example you can send a command to reboot the computer with no interaction. It runs mostly on it's own and is my favorite Antivirus to use.
  • It is very light weight and does not tax the computers resources
  • Has a quick scan and does not take forevere when scanning
  • It's central management on the web makes it easy to use and gives tons of control for Admins
  • Sometimes when programs are being blocked it can be time consuming to unblock
  • There are steps on removing webroot from a computer if it is locked down by policy and removing will take knwoing how.
  • Never really have had too many issues with Webroot honestly
It works well for the company and love that it is centrally managed on the web. Being able to create policies and assign per individuals Webroot client is awesome. So easy to use and the support is awesome!
Greg Koutsis | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
Review Source
Webroot provides ease of onboarding/migration while providing multiple vectors of protection. The best support team!
  • Silent audit
  • Journaling and rollback
  • Ease of deployment
  • Reporting
  • Change the Firewall wording to match what it should be!
Well suited through Kaseya because of the extra value from the integration as well as the ability to deploy alongside any other antivirus without issue, allowing you to uninstall the old antivirus at your leisure. Under 2 MG is the size and if you also want ransomware protection to go along with the AV protection from one solution.
Ron Fenili | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Helac Corp. uses Webroot to protect distributed systems within our enterprise. We have a remote sales team located across the United States and Europe. Keeping all endpoints virus and malware free is critical to our daily operation. Webroot's cloud updating means that our endpoints are always kept up-to-date to ensure we are protected.
  • Cloud-based client updates, client computers are always up-to-date
  • Single pane administration, provides quick client remediation when malware or a virus is detected.
  • Cloud-based defense provides a much better defense for zero-day exploits than traditional A/V solutions.
  • more notification when a client is not updating or connecting to the console
  • Manual remediation is required after being notified of malware or virus.
It is suitable for remote sales users who do not frequently connect to the corporate domain. Webroot updates are available as soon as the client connects to the internet.