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TCS WebSuite2 is a valuable solution for associations that do not have a web designer on staff or lack technical expertise, as it …
Overview
What is websuite2?
TCS Software in Dublin, Ohio offers websuite2, their comprehensive content management custom built for associations needing an AMS system.
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What is websuite2?
TCS Software in Dublin, Ohio offers websuite2, their comprehensive content management custom built for associations needing an AMS system.
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- No setup fee
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
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- Tech Details
What is websuite2?
websuite2 Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
TCS WebSuite2 is a valuable solution for associations that do not have a web designer on staff or lack technical expertise, as it addresses several business problems and streamlines operations. Users find the suite of tools integral to their day-to-day activities, enabling them to provide excellent service while keeping costs in check. The responsiveness of TCS Software to customer suggestions and their ability to implement changes has impressed users, benefiting all customers.
One of the key business problems solved by TCS WebSuite2 is the simplification of member and event management for associations. With its integrated website and database product, TCS understands the specific needs of associations and offers a user-friendly platform that allows for efficient management of membership, event registration, e-newsletters, and reports all from one portal. This streamlines communication and information sharing across the association, making it easier to gather and distribute important information quickly and effectively. Additionally, upgrading to the responsive website platform has given associations a clean and modern interface that adjusts to different devices, enhancing their professional image.
Another significant business problem solved by TCS WebSuite2 is the ability to customize the software to meet specific needs. Users appreciate the customization options offered by Websuite2 as it enables them to focus on their data-driven industry requirements. Moreover, TCS Software's commitment to collaboration with users has resulted in a true partnership where customer ideas are listened to and implemented in software improvements. This level of collaboration ensures that the software evolves alongside the needs of its users.
Overall, TCS WebSuite2 proves invaluable in solving various business problems faced by associations such as efficient member and event management, customization capabilities, streamlined communication, and enhanced professional image. Its user-friendly platform and top-notch customer support contribute to its reputation as a reliable association management solution that empowers associations to thrive.
User-Friendly and Easy to Use: Several reviewers have stated that TCS software is user-friendly and easy to use, making it suitable for association staff with little to no web design experience. Users appreciate the intuitive nature of the software, suggesting that it is designed in a way that makes it easy for them to understand and navigate. The software's user-friendliness contributes to a positive user experience and allows users to effectively utilize its functionalities.
Helpful and Responsive Customer Service: Many users have praised TCS for their helpful and responsive customer service. Customers feel supported by the company, as they address their needs promptly and effectively. This strong focus on addressing customer concerns contributes to high levels of satisfaction among users.
Accurate Inventory Control: Multiple reviewers have highlighted the accuracy and ease of use of TCS software's inventory control feature. This functionality supports efficient inventory management within organizations, helping them stay organized and maintain accurate records of their inventory. The reliable inventory control feature provided by TCS enhances operational efficiency for businesses using the software.
Limited customization options: Some users have expressed frustration with the lack of permissions within WebSuite2, which forces associations to rely on TCS staff for any changes to web design. This limitation has been noted by multiple reviewers and hinders organizations that have someone on staff who understands bootstrap from making necessary adjustments themselves.
Lack of updates and improvement: Several reviewers have mentioned that there have been few updates made to improve the software since its purchase and since TCS was acquired by another company. This lack of development has led some customers to feel that the software is stagnant and not keeping up with their evolving needs.
Weak accounting functionality: Users have found the accounting side of WebSuite2 to be lacking in terms of features and capabilities. Multiple reviewers have stated that they consider this aspect of the software to be weak, suggesting a need for improvements or enhancements in order to better meet their financial management requirements.