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WellSky (formed from the merger of Kinnser Software and Mediware) offers WellSky Home Health (formerly Kinnser Agency Manager), a home health agency management software emphasizing operations automation (e.g. scheduling, intake and electronic visit verification, etc.)Why you want to pick Kinnser Home Health SoftwareKinnser Home Health Agency Software is used for the home health division of our company. It is in my opinion the best home health software available on the market. It is extremely user friendly for field staff to work in, and makes the training process very simple, as it is so intuitive that training takes minimal time (less than 1 hour). On the back-office side, the workflow is seamless and customizable to how much quality assurance, scheduling, and oversight you want. From a management standpoint, I love the "Dashboard" where one can see a top view of the entire agency's (or a branch) revenue, top diagnoses, time to bill RAPs, EOEs, order's manager, accounts receivable, etc. It makes mistakes much less likely due to the functionality of the software. As a user of other softwares previously, I can't be more grateful for how easy it is to document in the field, and how easy it is for nurses/therapists/aides to navigate from a phone, tablet, laptop, in almost any browser (Safari, Chrome, Firefox).,While I love almost everything about Kinnser's Home Health software, its user friendliness to the field staff is probably its best feature. With home health being a mobile industry, having something that is easy, fool-proof, accessible, and not dependent on a specific phone/tablet/browser is a must. All the tasks for the week pop up when a person logs in, making it hard to miss a task, and easy to organize by day. No need to go to multiple screens to chart, its all off the main page when you log in. Its K-mail, a HIPPA compliant email system internally within the software, makes it easy to communicate with staff, shows who has read something and who has not, and can be part of patient's chart only if desired. The workflow system, and ease of use in the back-office is very nice as well. It's easy to manage users, access, reports, scheduling, and QA. I also love all the webinars for management staff. Kinnser is always leading, and usually a step ahead of the industry. Billing is fairly straightforward and it also checks eligibility on all patient's automatically weekly.,The one thing that I feel the home health software could improve is its billing manager. While it submits the claims easily, if there are rejections, or problems, you have to work those through a different software (we use Ability EASE), or through DDE. They have come out with an Billing Manager 2.0 that one can upgrade to, but it has glitches as well, and so I feel that a new version still needs to be released soon. Its accounting is never exact, due to ADRs, and RAPs that have to be cancelled, but then eventually pay; scenarios that are uncommon but do happen. Therefore, I have to reconcile separately, which can be time consuming. Posting insurance payments can be tricky as well with unusual scenarios as well, such as Medicare Secondary Payments. They continue to make improvements, and I'm waiting for thebilling manager to improve. That being said, it is still much better than other softwares I have worked in. I wish you could not delete a Face to Face and then bill -- there should be a block of some kind that prevents this from happening. The software won't let you bill without a Face to Face being completed, but then if it gets deleted (by accident) it doesn't let anyone know.,10,It had a positive impact since day one, as employees' satisfaction improved in both the office and field from utter frustration to enjoyment. It has allowed us to have huge growth, and still able to stay compliant with regulations given the strong systems that Kinnser has in place to be able manage large amounts of staff and patients with ease. The changes in home health by Medicare have been addressed by Kinnser ahead of schedule, with multiple webinars and trainings available to our staff, which I am so grateful for.,HealthCare First,Kinnser Home Care Software for Private Duty, Kinnser Hospice Software, Kinnser RiskPoint,60,,Documentation of visits Billing Case management/QA/Compliance Orders managment,The physician portal allows physicians to sign orders electronically, and this has been very helpful. The employee management part allows you to track when they need to renew their licenses, CPR certification, background checks, etc., and you can also have the entire employee chart on the system as well. Kinnser Riskpoint--you have to pay more for it, but it's the most innovative, cutting edge way to prevent hospitalizations.,They are constantly improving and adding features.,10,Yes,Price Product Features Product Usability Third-party Reviews,I am so happy with my decision.,Vendor implemented,Yes,Change management was minimal,None,10,No,9,Yes,Kinnser has had one on one meetings with their lead team members from Austin. [They] actually provide 1 on 1 support to take notes on ways they can improve their software, and then they actually created and customized reports that we requested. They went above and beyond.,The K-mail The visit notes The scheduling,The billing troubleshooting problems,Yes,10
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WellSky Home Health (formerly Kinnser Agency Manager)
2 Ratings
Score 9.1 out of 101
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WellSky Home Health Reviews

WellSky Home Health
2 Ratings
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Score 9.1 out of 101
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Amy Sweet profile photo
August 29, 2016

WellSky Home Health Review: "Why you want to pick Kinnser Home Health Software"

Score 10 out of 10
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Kinnser Home Health Agency Software is used for the home health division of our company. It is in my opinion the best home health software available on the market. It is extremely user friendly for field staff to work in, and makes the training process very simple, as it is so intuitive that training takes minimal time (less than 1 hour). On the back-office side, the workflow is seamless and customizable to how much quality assurance, scheduling, and oversight you want. From a management standpoint, I love the "Dashboard" where one can see a top view of the entire agency's (or a branch) revenue, top diagnoses, time to bill RAPs, EOEs, order's manager, accounts receivable, etc. It makes mistakes much less likely due to the functionality of the software. As a user of other softwares previously, I can't be more grateful for how easy it is to document in the field, and how easy it is for nurses/therapists/aides to navigate from a phone, tablet, laptop, in almost any browser (Safari, Chrome, Firefox).
  • While I love almost everything about Kinnser's Home Health software, its user friendliness to the field staff is probably its best feature. With home health being a mobile industry, having something that is easy, fool-proof, accessible, and not dependent on a specific phone/tablet/browser is a must. All the tasks for the week pop up when a person logs in, making it hard to miss a task, and easy to organize by day. No need to go to multiple screens to chart, its all off the main page when you log in.
  • Its K-mail, a HIPPA compliant email system internally within the software, makes it easy to communicate with staff, shows who has read something and who has not, and can be part of patient's chart only if desired.
  • The workflow system, and ease of use in the back-office is very nice as well. It's easy to manage users, access, reports, scheduling, and QA. I also love all the webinars for management staff. Kinnser is always leading, and usually a step ahead of the industry.
  • Billing is fairly straightforward and it also checks eligibility on all patient's automatically weekly.
  • The one thing that I feel the home health software could improve is its billing manager. While it submits the claims easily, if there are rejections, or problems, you have to work those through a different software (we use Ability EASE), or through DDE. They have come out with an Billing Manager 2.0 that one can upgrade to, but it has glitches as well, and so I feel that a new version still needs to be released soon. Its accounting is never exact, due to ADRs, and RAPs that have to be cancelled, but then eventually pay; scenarios that are uncommon but do happen. Therefore, I have to reconcile separately, which can be time consuming. Posting insurance payments can be tricky as well with unusual scenarios as well, such as Medicare Secondary Payments. They continue to make improvements, and I'm waiting for thebilling manager to improve. That being said, it is still much better than other softwares I have worked in.
  • I wish you could not delete a Face to Face and then bill -- there should be a block of some kind that prevents this from happening. The software won't let you bill without a Face to Face being completed, but then if it gets deleted (by accident) it doesn't let anyone know.
I think Kinnser Home Health is wonderful for all small, medium and large size agencies because you can't get any better from an employee perspective, and that is paramount to home health. I also love that you can go between Home Health and Hospice if you have both divisions in one system easily (a toggle button at the top of the screen). I think the financial management system is challenging when you are a large agency, but I still don't think there is anything better on the market, and I would highly recommend it to anyone.
Read Amy Sweet's full review

About WellSky Home Health

WellSky (formed from the merger of Kinnser Software and Mediware) offers WellSky Home Health (formerly Kinnser Agency Manager), a home health agency management software emphasizing operations automation (e.g. scheduling, intake and electronic visit verification, etc.)

WellSky Home Health Technical Details

Operating Systems: Unspecified
Mobile Application:No