Kinnser Home Health Agency Software is used for the home health division of our company. It is in my opinion the best home health software available on the market. It is extremely user friendly for field staff to work in, and makes the training process very simple, as it is so intuitive that training takes minimal time (less than 1 hour). On the back-office side, the workflow is seamless and customizable to how much quality assurance, scheduling, and oversight you want. From a management standpoint, I love the "Dashboard" where one can see a top view of the entire agency's (or a branch) revenue, top diagnoses, time to bill RAPs, EOEs, order's manager, accounts receivable, etc. It makes mistakes much less likely due to the functionality of the software. As a user of other softwares previously, I can't be more grateful for how easy it is to document in the field, and how easy it is for nurses/therapists/aides to navigate from a phone, tablet, laptop, in almost any browser (Safari, Chrome, Firefox).
I am so happy with my decision.
Kinnser has had one on one meetings with their lead team members from Austin. [They] actually provide 1 on 1 support to take notes on ways they can improve their software, and then they actually created and customized reports that we requested. They went above and beyond.