Reviews (1-2 of 2)
- Smart tips are easy to use and have a high usage rate by our customers.
- Whatfix's customer support team is always responsive.
- Once you understand your own company's software limitations, the process for creating walkthroughs is simple and mostly straightforward.
- The team is always receptive to feedback and suggestions. They've made a lot of improvements and added many new features in the last year.
- At times, Whatfix can be buggy, which has resulted in walkthroughs no longer working, or formatting to change without any changes on our end. This can be frustrating.
Whatfix Scorecard Summary
Whatfix is a SaaS-based platform that enables businesses to create real-time interactive guides on their application. Whatfix can be integrated with ease across all user touch-points inside any platform across the web and desktop.
Whatfix helps businesses with:
- Simplifying User Onboarding
- Making Employee Training Quicker and Effective
- Reducing Customer Support Costs by Making Platforms/Applications Self-serving
Whatfix key features and advantages include:
- Real-time Interactive Guides: Create personalised onboarding programs, engage new users and retain them effectively.
- Smarter In-app Training: Increase effectiveness of employee training programs with our in-app guidance system. The step-by-step guidance system can train employees on how to complete different tasks, e.g.Salesforce training, Microsoft Dynamics training.
- Improve Support with self-serving widgets: Add self service capabilities with our widgets to reduce your over support overhead and effort.
- Create documentations quickly and easily: Our interactive guides can be converted into multiple interactive media formats that can be easily embedded or exported as documentation.
- Multilingual support - Support your users across geographies. Whatfix enables you to engage your users with guides in multiple languages.
Watch Introduction to Whatfix
- Has featureFree Trial Available?Yes
- Has featureFree or Freemium Version Available?Yes
- Has featurePremium Consulting/Integration Services Available?Yes
- Entry-level set up fee?Optional
All Pricing models are customized and tailor-made according to the customer's requirement. Please contact firstname.lastname@example.org for more details.
Whatfix Support Options
|Free Version||Paid Version|
|Video Tutorials / Webinar|
Whatfix Technical Details
|Deployment Types:||On-premise, SaaS|
|Operating Systems:||Windows, Linux, Mac|