Reviews (1-8 of 8)
- The user experience with the new interface.
- The ease of setting up active monitoring. Network Discovery.
- Performance monitor and traffic monitoring.
- Sometimes it cannot seem to handle the load of many devices on one server.
- Could use more user support communities.
- Logging and reporting could be better.
- Network Device health monitoring and status
- Logging and SNMP traps
- Network Inventory
- Device performance
- Lacks proper graphical representation of the bandwidth utilization.
- Circuit monitoring and port activity.
- Configuration manager for large scale deployement.
- Backup configurations for network equipment.
- Easy to deploy and easy to use. Once configured, it doesn't require much attention besides when adding new devices
- Ability to create maps for end users. Simplifies their monitoring
- Ability to create custom monitors and alerts based on various polling methods
- Great customer service and tech support
- The web-based GUI is very slow and not responsive sometimes
- Very expensive training classes
- Most add-on plugins require payment
- Optimal network and endpoint device monitoring.
- Explicit report generation on the endpoint and network performance.
- Investigating and troubleshooting of network and endpoint device issue has been made very easy.
- Navigating the new WhatsUp Gold 2018 is a bit complicated and not user-friendly. The best part about using a software is the user's ability to use it with ease.
- You cannot click sites being monitored from Map Dashboard View. This feature was previously possible in the older version.
- Monitoring the connection; performance, switching, and issues. We use a broadband connection for our primary and a cellular backup for the secondary. While we use routing protocols to make this switch and WhatsUp isn't used for Syslog monitoring. it alerts us within seconds.
- Backup configurations and archiving. WhatsUp does this particularly well. I use it for both Cisco routers and switches.
- The diagram feature is nice. Though I don't use it as much because of the size of our structure, it does come in handy for mapping routes of all traffic.
- SNMP scripting would be one. Unless you are very well versed in SNMP trapping, you will do a lot of reading/playing/tuning to get exactly what you want.
- The all web interface has been a bit of a bummer. They took a lot of the functions from the admin console that made it easy to add/remove certain features quickly.
- Monitors services on remote servers
- Alerts users of missed pings on designated devices
- Monitors power supplies, temperature, and fans on compatible network switches
- Canned reports help find trends.
- Training is needed to use WhatsUp Gold to its full potential.
- A network inventory would be a nice feature to have without having to pay extra
- It is very easy to set up the various alerts and objects.
- The GUI is easy to navigate and intuitive to use.
- The level of granularity for setting up the objects is very high, which allows for a lot of customizability.
- Setting up traps for exchange services has led to false positives in the past.
- Perfomance metric monitoring. We are able to specify the performance metrics that are important to us on a per-server basis and set custom alerts when the server exceeds those thresholds.
- Customization. We were very easily able to design a custom dashboard that shows us the information we need in the way we need it.
- Historical data. We can drill down on each aspect of a particular server's performance in a time range to assess its load and if changes are needed. This is especially useful in our virtual environment
- Network monitoring. We use the Flow Monitor module which allows us to see in near real time what data is traversing the network and who the responsible parties are. Now when people say the network is "slow" I can pinpoint the root cause quickly.
- While it is easy to get up and running, I know I could utilize the software better if I had some formal training on it. There are a wealth of features available, but I don't have time to learn them all in depth.
- The training classes offered are very expensive. I'd love it if IPSwitch offered some kind of reasonably priced training options.
WhatsUp Gold Scorecard Summary
Feature Scorecard Summary
About WhatsUp Gold
WhatsUp Gold offers IT Monitoring. It aims to offer users a whole new way to visualize, troubleshoot and monitor their IT environments.
- New interactive network map that displays the IT environment from end-to-end, quickly showing the status of every device while providing the context of how everything is connected to provide the fastest time-to-value;
- Intuitive workflows that can be launched directly from the map so they can initiate management tasks or quickly view a rich set of details such as device monitoring settings or performance data;
- ‘TotalView’ licensing that gives users the freedom to configure the mix of monitored technologies they need, with minimal if any unused licenses, and the ability to change that mix dynamically without any additional purchases.
WhatsUp Gold Screenshots
WhatsUp Gold Competitors
Unique TotalView ‘flexi-license’ leads the industry in flexibility and value. WhatsUp Gold 2017 BasicView: starting at $1,755
WhatsUp Gold Customer Size Distribution
|Small Businesses (1-50 employees)||25%|
|Mid-Size Companies (51-500 employees)||40%|
|Enterprises (> 500 employees)||35%|
WhatsUp Gold Support Options
|Free Version||Paid Version|
|Video Tutorials / Webinar|
WhatsUp Gold Technical Details
|Supported Countries:||North America, Latin America, EMEA, APAC, Japan|
|Supported Languages:||English, French, German, Spanish, Portuguese, Italian, Russian, Japanese, Korean, Chinese|