Great product and easy to use
Rating: 10 out of 10
May 01, 2024
HC
Vetted Review
Verified User
2 years of experience
- Reports
- Scheduling
- Dropping shifts
Cons
- Nothing has been brought up to me
Starting at $2.50 per month per user
View Pricing Overview
What is When I Work?
When I Work is a way for businesses to schedule, track time and attendance, and communicate with their hourly employees. The schedule and time clock is placed in every employee's pocket with When I Work's iOS and Android apps. It…
Learn from top reviewers
Great product and easy to use
Rating: 10 out of 10
May 1, 2024The use of the reports is the most effect area I use in When I Work. My managers love how easy it is to the scheduling area. We all love the way the employees can drop shifts ...
Couldn't Be Easier!
Rating: 8 out of 10
September 14, 2021The whole organization uses this software to manage their schedules, time off, etc. It is a great tool to help management avoid additional schedule changes since it allows emp...
Emily Hammell
Manager - Marketing
Marketing and Communications Manager
Becovic Management
2 years of experienceBetter management of working hours.
Rating: 9 out of 10
May 14, 2021Our main objective when we started using When I Work was that we had the possibility to keep a more exact control for the tasks that had to be completed by a specific employee...
Scheduling App That Keeps Everyone On The Same Page
Rating: 9 out of 10
May 17, 2020When I Work is being used company-wide across all eight locations. We use it for schedule coordinating and publishing, group chat between the entire company as well as individ...
Scheduling Done Right!
Rating: 10 out of 10
March 6, 2020When I Work is used at AMT for mainly scheduling and payroll. It is very useful for the staff and managers to keep track of everyone's schedules and alert them with reminders....
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Pricing
Essentials
$2.50
Cloud
per month per user
Essentials + Attendance
$4
Cloud
per month per user
Pro
$5
Cloud
per month per user
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://wheniwork.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $2.50 per month per user
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is When I Work?
When I Work is a way for businesses to schedule, track time and attendance, and communicate with their hourly employees. The schedule and time clock is placed in every employee's pocket with When I Work's iOS and Android apps. It can be used to keep track of time off, employee availability, and manage shift swaps with a few clicks. When I Work integrates with payroll providers to streamline the process and avoid human error.
When I Work is available with a 14-day free trial.
When I Work Video
It's About Time
When I Work Competitors
When I Work Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
When I Work is a way for businesses to schedule, track time and attendance, and communicate with their hourly employees. The schedule and time clock is placed in every employee's pocket with When I Work's iOS and Android apps. It can be used to keep track of time off, employee availability, and manage shift swaps with a few clicks. When I Work integrates with payroll providers to streamline the process and avoid human error.
When I Work starts at $2.5.
Reviewers rate Support Rating highest, with a score of 8.7.
The most common users of When I Work are from Small Businesses (1-50 employees).
Comparisons
Compare with
Reviews From Top Reviewers
(1-5 of 25)
Couldn't Be Easier!
Rating: 8 out of 10
September 14, 2021
EH
Vetted Review
Verified User
2 years of experience
- Easy to use
- Onboarding
- Easy to navigate
Cons
- Personalization
- Branding options
- Manage multiple businesses
Better management of working hours.
Rating: 9 out of 10
May 14, 2021
SB
Vetted Review
Verified User
2 years of experience
- The notification system is one of the most positive features that When I Work has. When I make changes to the working hours of my Marketing sector, my employees receive an instant notification on their cell phones, so they can be informed about what kind of changes I have made and what working hours correspond to them on a specific day.
- The user panel of each of my employees and mine are completely simple to understand and manage. My employees can view the corresponding working hours easily and without presenting any type of confusion. In my user panel I can manage all the schedules of my employees without presenting confusion, the administration process is very easy and it is one of the things I like the most about this platform.
- When I Work has a chat system that connects all employees. The chat system is very essential in this platform because it allows our employees to carry out a planning of working hours. Our employees can send messages instantly to plan the days, exchange them and postpone them. In addition, the chat system is always active, so that planning is more accurate.
- We use Square to be able to have a payroll system that is much more punctual with payments. When I Work has been a very complete integration with the payroll system, we have been able to integrate both platforms and have obtained surprising results. Our payroll system receives all the work information of my employees who use When I Work.
Cons
- I have not presented any problem in relation to the functionality of the platform, I have never witnessed any type of error during the daily use of When I Work.
- When we started using this platform, several questions arose about how to configure the collection and transfer of data to our payroll system. The When I Work Support team is one of the things that I did not like, because the support took a long time to give me a solution to my doubts and this caused me to have to hire a specialist to help me configure When I Work. I am not satisfied with the user support that When I Work has, very poor.
Scheduling App That Keeps Everyone On The Same Page
Rating: 9 out of 10
May 17, 2020
JW
Vetted Review
Verified User
1 year of experience
- Allows management to toggle between stores.
- Very user-friendly.
- Gives staff a platform to cover shifts without having to share their personal numbers with anyone.
Cons
- You cannot view inactive employees on the app.
- When pulling up the schedule on the app, it defaults to Tuesday when the screen is done loading.
- If you pull up an individual's schedule it removes your default settings. For example, I have mine set to just my store, but if I need to see an employee's schedule it resets those defaults. You're always looking at the last schedule you pulled up.
Scheduling Done Right!
Rating: 10 out of 10
March 06, 2020
AC
Vetted Review
Verified User
5 years of experience
- Alerting staff to their schedules
- Allowing for additional details to be added to shifts
- Organizing the schedules in a way that makes everything a bit more expedited, saving time and therefore money
Cons
- There are honestly no areas for improvement that we have found. They do a great job!