When I Work Reviews

22 Ratings
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Score 8.5 out of 100

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Reviews (1-6 of 6)

Talitha Rieken | TrustRadius Reviewer
February 13, 2020

We're Loving It!

Score 10 out of 10
Vetted Review
Verified User
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Support

9
I appreciate the chat feature, this makes sure that there is someone always available. We never need to worry about being placed on hold or need to wait for a call back. The representatives that have been assigned to our account have always checked in on a regular basis and provided amazing support and followup.
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Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Support

8
Thankfully I haven't had to contact support with problems at all so I can't comment on the quality of support if I was experiencing trouble, but I love that When I Work has product demos available, they provide helpful tips at the top of the page when I'm logged in, and I know the Need Help? button is always on the side of the site so I know where to look for support if I need it.
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Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Support

9
Overall When I Work has worked very well for me. Yes, it occasionally malfunctions and/or could not find my location within the designated work area, but it still functions very well for clocking in and out. I have never had problems with messaging, time sheets, or requesting time off. Overall, I think it is a great product.
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About When I Work

When I Work in St.Paul, Minnesota offers their eponymous platform for time & attendance and workforce management, featuring employee self-service and the capability to broadcast and fill empty shifts in "less than 30 seconds," for small workforces and larger companies as well.

When I Work Technical Details

Operating Systems: Unspecified
Mobile Application:No